Blog Page 349

Port Everglades Is On a Record-Breaking Path for 2025

0

The cruise sector is booming at Florida’s Port Everglades, with first-quarter results pointing toward a record-breaking 2025.

The port, located in the sun-and-fun destination of Fort Lauderdale, posted robust cruise ship and cruise guest arrivals in its first quarter, which began on October 1, 2024 and ended on December 31, 2024.

Passenger arrivals grew by a very respectable 27%, from 1,064,998 during the same timeframe a year earlier to 1,349,313.

These numbers put the port on track to reach a total of 4.4 million cruise arrivals in 2025 and reflect a roughly 3.3% growth over the 4,010,919 guests who transited the port in fiscal 2024.

The 2024 arrivals total represented a nearly 40% jump from 2023, as the port experienced a recovery from the industry’s pandemic pause. 

Also, in the first quarter, cruise ship calls rose 25%, to 235 calls, compared to 188 calls in the same quarter of fiscal 2023.

While we continue to navigate the year ahead, this strong first quarter is a promising indication of smooth sailing for our customers and the broader economy,said Joseph Morris, director and CEO of Port Everglades.

These numbers not only highlight our steady course of growth but also position us to achieve new heights this fiscal year,” Morris added.

The Sunshine State is the cruise industry’s epicenter. Port Everglades is the third-busiest cruise port in the world, based on cruise arrivals, after PortMiami, which is the world’s busiest, and Port Canaveral, the second-busiest.

PortMiami welcomed 8,233,056 million cruise passengers in its 2024 fiscal year, from October 1, 2023 to September 30, 2024.

Read Also: Fort Lauderdale Cruise Port – Piers, Amenities, and Getting Around

Port Canaveral, on Florida’s popular Space Coast, had briefly edged into the No. 1 spot in 2022, when cruise arrivals reached 4,072,396 — a hair’s breadth more than PortMiami’s 4,022,544.

The increase was short-lived, and PortMiami quickly returned to the top spot as the industry got back on its feet, post-pandemic.

Big Ships Mean Big Business for Port Everglades

Port Everglades reaped benefits from the arrival of Princess Cruises’ newest ship, Sun Princess, which began sailing from the port in early October 2024 — just in time to buoy the first-quarter results.

The 4,300-guest ship had entered service in Europe in February 2024, and deployed to the Florida port for seasonal sailings.

Sun Princess is operating 7- and 14-night Caribbean cruises from Port Everglades through late March 2025, before returning to the Mediterranean.

Her 14-night voyages combine Eastern and Western Caribbean port calls into one itinerary, with visits to Amber Cove, Dominican Republic; Grand Turk, Turks and Caicos; Cozumel, Mexico; Belize City, Belize; and Roatan, Honduras. The line’s private destination, Princess Cays in the Bahamas, also is a port call.

Cruise Ships at Port Everglades, Florida
Cruise Ships at Port Everglades, Florida (Photo Credit: Port Everglades)

Disney Cruise Line’s 4,000-guest Disney Dream began homeporting at Port Everglades in 2023, and has proven to be a big draw for families. The ship sails 4- and 5-night Bahamas and Caribbean voyages.

Other major lines with ships based at the growing port include Celebrity Cruises, Crystal, Holland America Line, Silversea Cruises, Viking Cruises, and Royal Caribbean.

Worth Reading: Top 10 Busiest US Cruise Homeports

Royal Caribbean homeports one of its largest ships at Port Canaveral — Oasis of the Seas. The mega-ship from the popular Oasis class accommodates 5,600 guests, double occupancy, and 6,700 with all berths occupied.

Oasis of the Seas offers 6- and 8-night Eastern and Western Caribbean cruises through mid-April 2026, when she will deploy to New York.

Her 8-night Southern Caribbean & Perfect Day cruise, for instance, calls at Curacao, Aruba, and Perfect Day at CocoCay, the cruise line’s private island destination in the Bahamas.

Disney Reveals 2026 Summer Lineup Featuring New Ships

Eager fans of Disney Cruise Line will be more excited than ever now that the cruise line has revealed its plans for 2026.

As the cruise line prepares to increase its fleet to eight ships, cruisers will have more ways to visit ports from Alaska to the Caribbean and from Europe to the Far East. 

Sure, Disney will keep fan favorites but it’s also promising a few new ports to uncover while sailing with Mickey, Minnie, and friends.

“Every flavor of vacation awaits Disney Cruise Line guests in summer 2026, from the pristine shorelines of Alaska to charming cobblestone streets in the British Isles,” said the cruise line. 

“Each voyage will also include the signature entertainment, world-class dining, and unparalleled service that distinguishes every Disney Cruise Line vacation,” it continued.

The 2026 season marks notable expansions, including the deployment of the 2,713-passenger Disney Magic to Alaska for the first time, joining the also 2,713-guest Disney Wonder.

The ships will start their journeys from Vancouver, British Colombia, on May 16, exploring ports like Skagway, Juneau, and Ketchikan.

Worth Reading: Michael Bublé Calls Disney Alaska Cruise “Unreal” in Candid Post

Meanwhile, Disney Dream will continue to spearhead the cruise line’s European ventures following a transatlantic crossing from Ft. Lauderdale to Barcelona from May 2 to 16, 2026.

The 2,500-passenger vessel will then navigate the Mediterranean with stops in Greece, Italy, Malta, Croatia, France, and Spain, with its first-ever visit to Cagliari, Sardinia, before tackling northern Europe from Southampton, England, to visit Norway and Denmark.

For those seeking a tropical getaway, Disney Cruise Line will continue to offer multiple options departing from Port Canaveral and Fort Lauderdale, Florida, including voyages on the brand-new Disney Destiny, carrying up to 4,000 guests.

These include shorter cruises with visits to Disney’s exclusive islands, Castaway Cay and Lookout Cay at Lighthouse Point, as well as longer voyages across the Eastern and Western Caribbean.

The itineraries will also be available on the 2,500-passenger Disney Fantasy and Disney Wish along with the 4,000-guest Disney Treasure, currently the newest ship sailing with Mickey on its double smokestack.

Disney Cruise Line Summer 2026 Itineraries
Disney Cruise Line Summer 2026 Itineraries (Photo Credit: Disney Cruise Line)

In Asia, the newly introduced 6,700-guest Disney Adventure, which debuts in December 2025 as the cruise line’s first Asian-based vessel, will provide 3- and 4-night sailings from Singapore beginning April 6, 2026.

Disney Cruise Line Castaway Club members will have early access to 2026 bookings beginning February 10, 2025, with the general public able to book starting on February 17.

Expanding Its Fleet

The new destinations and expanded locations available on Disney Cruise Line in 2026 follow the company’s growing phase. 

Besides introducing Disney Treasure to the world in December 2024, Disney Destiny and Disney Adventure will join the fun at the end of 2025 when construction is complete at the Meyer Werft and MV Werften shipyards in Germany.

Read Also: What Will Happen to Disney Cruise Line’s First Cruise Ship?

All three new ships are filled with Disney, Pixar, Star Wars, and Marvel film characters, themes, and attractions, including exclusive Broadway-style shows like “Moana” on Disney Treasure, “Disney Hercules” on Disney Destiny, and “Remember” on Disney Adventure.

One-of-a-kind offerings include the first Coco- and Lion King-inspired theatrical dining experiences on Disney Treasure and Disney Destiny, with much excitement about Disney Adventure’s yet-to-be-announced offering.

In 2027, an unnamed sister ship to Wish-class Wish, Treasure, and Destiny will also able added. The cruise line is set to expand its fleet to 13 ships by 2031.

Unexpected Port Cancellation for Disney Fantasy

Cruising can be a wonderful way to visit multiple countries and experience different cultures in a single trip. Guests aboard Disney Fantasy, however, will not be visiting all the countries they’d hoped to see on an upcoming sailing in northern Europe.

The 7-night sailing is departing Southampton, UK on September 1, 2025, but booked guests have now received notification of the unexpected itinerary change.

“Unfortunately, the port in Gothenburg, Sweden, has cancelled the berth that was previously confirmed for the Disney Fantasy,” the email notification explained. “Due to this unexpected cancellation by the port, your sailing will now visit Copenhagen, Denmark.”

Fortunately, while the port swap is a change in countries, there is no further impact on the remainder of the ship’s itinerary. The planned visits to Zeebrugge, Amsterdam, and Kristiansand are all unaffected and will go ahead as scheduled.

Similarly, the ship’s departure and arrival times in Southampton are not changed, which will be a relief to travelers.

No explanation has been offered for why the previously confirmed berth for Gothenburg has been cancelled, but it could be due to port operations, pier construction, nearby dredging, or other factors. Because cruise lines often confirm itineraries several years in advance, such changes are always possible as port needs fluctuate.

Because the sailing date is more than six months away, guests also have the option to change or cancel their sailing with minimal penalties if they prefer.

Several of Disney Fantasy‘s 2025 European itineraries have already been adjusted with port visits removed, but those impacted voyages are Mediterranean routes. The changes are intended to protect marine wildlife by requiring slower sailing speeds.

Exploring Europe With Disney Cruise Line

The 129,750-gross-ton, Dream class Disney Fantasy can welcome 2,500 guests at double occupancy or up to 4,000 passengers when fully booked with all berths filled. Also onboard are more than 1,400 international crew members who work hard to fulfill every guest’s cruise vacation fantasies.

Currently homeported from Port Canaveral, Disney Fantasy will move to Europe with an eastward transatlantic cruise departing Florida on May 4, 2025. After a final visit to Castaway Cay in the Bahamas, the ship will head for the Azores, Lisbon, and Cadiz before arriving in Barcelona, Spain on May 17.

Disney Fantasy
Disney Fantasy (Photo Credit: Melissa Mayntz)

Disney Fantasy will offer Mediterranean sailings from Barcelona and Civitavecchia (Rome) through July, at which time she will move to Southampton. From the UK, the ship will offer a diverse mix of itineraries to Spain, France, Norway, the British Isles, and northern Europe through the end of September.

Depending on the departure point and sailing date, Disney Fantasy will be visiting such iconic destinations as Naples, Italy; Marseille, France; Athens, Greece; Cobh (Cork), Ireland; and more.

Read Also: How Much Is a Disney Cruise in 2025? I Did All the Checking!

After finishing her European season at the end of September, Disney Fantasy will move into dry dock for refurbishment and updating. Afterward, the refreshed ship will return to Port Canaveral to begin the holiday season of “Very Merrytime” cruises that are so popular with Disney cruise fans.

While Disney Fantasy is the only Disney Cruise Line ship visiting Europe in 2025, Disney Dream will be offering European itineraries in 2026, from the Greek Isles to the Norwegian fjords.

Norwegian Cruise Line Will Sail Two Groundbreaking Charters in 2025

The high seas are transforming into a sea of rhythms and riffs with more and more cruise ships being taken over by musical charters. Joining the fray? Norwegian Cruise Line, which is providing two vessels to On the Blue Cruises for some rockin’ good times in 2025.

First on deck will be the Monsters of Rock Cruise (MORC), making its debut aboard the 3,852-passenger Norwegian Joy for its 13th annual musical sailing featuring a lineup of hard rock and heavy metal bands.

Departing from Miami, Florida, on March 10, 2025, the 5-night roundtrip cruise will feature a rock-packed itinerary with over 35 performances from legendary rock-and-roll bands like Tesla, Night Ranger, Winger, and Extreme.

Music fans can look forward to a range of interactive events, from Q&A sessions, karaoke, band meet-and-greets, contests like “So You Think You Can Shred,” and unique offerings like Cooking with Rock Stars and Painting with Rock Stars.

Then, in August, fans can reunite with classic rock legends aboard the 2,394-guest Norwegian Gem, sailing out of Boston for a 7-night itinerary. This On the Blue Cruise (OTBC) journey features performances from icons like Alan Parsons and Al Stewart.

Up to 2,394 guests on this voyage will also find music-themed exclusives, including artist photo experiences, wine tasting events, themed nights, and the Mellow Yellow Dance Party.

Read Also: From Shows to Games: 9 Cruise Entertainment Options

“Norwegian Cruise Line is a valued partner in our Music Cruise Experience business and has been instrumental in helping us design the most innovative, cutting-edge programs in the cruise industry,” said J. Michael London, president, On the Blue Cruises.

The cruise line returned the praise, with Neil Brodie, vice president of Norwegian Cruise Line Holdings Experiences at Sea, Charters, Meetings and Incentives, and Events (CM&I), adding, “The On the Blue Cruises team is a loyal and well-respected leader in the themed cruise business.”

A Wave of Firsts

Both On the Blue Cruises will be full charter voyages featuring a number of firsts for the music cruise charter company.

Its namesake OTBC ‘25, sailing from Boston August 22 through 29, will experience New England and Canada for the first time as the company also organizes its first week-long offering in its 20-year history.

Its last two OTBC sailings took place on Norwegian Pearl to the Caribbean from Miami.

The OTBC ’25 itinerary – also the first music cruise to sail out of the northeast on any cruise line – calls in Halifax and Sydney, Nova Scotia; Saint John, New Brunswick; and Portland, Maine.

Norwegian Joy
Norwegian Joy (Photo Credit: Wangkun Jia)

It will be hosted by Justin Hayward, a Rock & Roll Hall of Fame artist and the lead singer of The Moody Blues, and will feature a number of music performances that also include Dave Mason, Ambrosia, Starship featuring Mickey Thomas, and Colin Blunstone from The Zombies.

Also a first will be On the Blue Cruises’ largest rock gathering, with the 167,725-gross-ton Norwegian Joy the largest vessel the company has chartered.

As such, Norwegian Joy’s pool deck will become the largest open-air Pool Deck Stage for Norwegian Cruise Line when it hosts MORC ‘25.

The ship will also turn its adults-only Spice H2O into a new outdoor custom rock venue, and transform the Deck 7 Manhattan Room into a rock-themed dining venue.

Passengers will sail to the Bahamas, enjoying calls in Nassau and the cruise line’s private destination, Great Stirrup Cay.

Sailing from March 10 through 15, 2025, additional performers include Michael Schenker, Krokus, Stephen Pearcy of RATT, LA Guns, Faster Pussycat, Vixen, and Queensrÿche. The cruise will be hosted by radio personality Eddie Trunk.

P&O Cruises’ Wave Season Sees Record-Breaking Sales in January

It’s another strong start to the new year with another announcement of record-breaking cruise bookings. This time, Carnival Corporation-owned P&O Cruises has shattered its previous sales, with a growing number of first-time cruisers spurring the demand.

Then again, the cruise line’s popular itineraries, reaching into the depths of the Norwegian fjords and continuing to push into the turquoise waters of the Caribbean, also contributed to its highest booking volumes.

Its luxurious staterooms are also a draw, with P&O Cruises seeing a spike in its suites and balcony cabins bookings. Balcony cabins range between 142 and 279 square feet, while suites range between 382 and 937 square feet. 

Guests who book suites receive VIP benefits such as free room service, butler service, priority check-in and boarding, champagne and chocolate on arrival, in-room dining, and a pillow menu.

Worth Reading: Carnival-Owned Line Begins Year With Record-Breaking Sales

The cruise line attributes much of its booking success on its ad campaign, “Holiday Like Never Before,” which first debuted at the end of 2023 but has since been so well-received it has continued to create new spots.

“We have seen a record-breaking month for P&O Cruises holidays, with our incredible new TV campaign inspiring and encouraging viewers to book their next holiday with us,” said Carnival UK & P&O Cruises President Paul Ludlow.

“We have also seen a continued trend for guests booking suites and balcony cabins indicating guests are treating themselves to more luxurious cabins that offer endless views of the Norwegian fjords and Caribbean islands,” he continued.

Read Also: Southampton Cruise Port – Terminals, Getting Around and More

Although P&O Cruises did not share the actual figures, the cruise line operates a fleet of seven ships that can accommodate a total of of 26,260 passengers at maximum capacity and sails to nearly 200 destinations worldwide.

To further push its booking limits during wave season, P&O Cruises has added a new sales offering for reservations made by March 3, 2025. The new bookings, requiring just a 10 percent deposit, provide free cruising for third and fourth passengers and up to £500 per cabin in onboard spending.

The credit can be applied to shore experiences, specialty dining, spa treatments, and more.

The new deal also gives passengers a 20 percent discount for its Classic Drinks packages, traditionally priced at £48.85 per person, per day, and includes sodas, juice, coffee, sparkling water, non-alcoholic beverages, beer, cider, and select cocktails, wines, and spirits.

New booking reservations are available for departures through March 27, 2027.

Expansive Itinerary Options

P&O Cruises offers an array of destinations, many departing from its home base in Southampton, England, where it is one of the leading drivers behind the port’s own record-breaking 3 million passengers in 2024.

Additional voyages are touted as fly-cruises, where passengers must fly to a destination to join an adventure on one of its vessels.

P&O Britannia Cruise Ship in the Caribbean
P&O Britannia Cruise Ship in the Caribbean (Photo Credit: Dennis MacDonald)

For example, in the Caribbean, guests will fly to Barbados or Antigua in 2025, or fly to the Canary Islands to sail the Spanish archipelago’s Tenerife, Gran Canaria, La Palma, Madeira, and Fuerteventura.

Cruises from Southampton to Europe also travel to the Canary Islands, Spain, and Portugal, or head north to Norway to see the Northern Lights, as well as Northern European cities like Bruges, Belgium; Hamburg, Germany; and Rotterdam in the Netherlands.

The cruise line’s itineraries run through winter 2026-27 with 78 itineraries to 102 destinations the biggest draw to P&O Cruises’ bookings, as it, unlike competing cruise lines, doesn’t have any new ships on the horizon.

In fact, its newest ship, the 185,581-gross-ton, Excel-class Arvia (the largest in the fleet) joined P&O Cruises in December 2022.

Margaritaville at Sea Hikes Gratuity Rates for Staterooms and Suites

Wastin’ away again in Margaritaville, with a more expensive bill? That’s right!

As of February 1st, 2025, Margaritaville at Sea (formerly the Bahamas Paradise Cruise Line) has updated its gratuity guidelines, imposing a $2 per person per night increase regardless of the accommodation.

Previously, the gratuity was set at $18 per person per night for stateroom guests, and $22 per person per night for guests staying in Suites.

The gratuity now has increased to $20 per person per night for stateroom guests, reflecting an 11% increase in costs.

Those guests staying in Suites will now pay $24 per person per night, reflecting a 9% increase in costs.

Margaritaville at Sea does allow you to pre-pay for gratuity. If you have already booked your cruise and you have not already pre-paid gratuity, additional gratuity costs were added to all Margaritaville at Sea effective February 1st.

Consider always prepaying for gratuity at the time of booking your cruise to lock in the best rate!

If you do not pay in advance, gratuities will be automatically added to your stateroom account during your voyage, so expect an extra bill at the end!

What this also means is that if there are any gratuity increases, such as the one just implemented before your cruise, that is the rate you will be paying even if you booked your cruise when there were lower gratuity rates in place.

To put this into perspective, let’s say a 4-person group of friends go on a Margaritaville at Sea cruise for 3 nights staying in two Suites. At the previous rate, they would have paid $264 in gratuity, but at the new one they will pay $288.

So you can see that even a $2 increase, it can start to add up on your bill. But wait, there’s more! These changes to gratuity will also affect some additional services.

Also included in the update by Margaritaville at Sea on February 1st, service charges have increased to 20%, another 11% increase in costs.

This particular service charge applies to all specialty dining, bars, drinks packages, and St. Somewhere Spa & Salon tabs.

This is not the first time the Margaritaville at Sea has adjusted its gratuity, doing so most recently in 2024. This previous increase raised stateroom gratuity by 20% and Suites by 10%.

The upside for guests planning to stay in staterooms is that the recent gratuity percentage increase is in the single digits this year! Yay?

The best thing for passengers to do in the wake of these gratuity increases is to be mindful of their spending at any services and to budget to make sure they can cover the required gratuity owed at the end of their voyage.

What other Cruise Lines Have Recently Raised Gratuities?

Margaritaville at Sea is not the only cruise line that has raised gratuity costs recently. On November 1st, 2024, Royal Caribbean increased its gratuity cost by $0.50 a day.

For standard inventory, new gratuity guidelines will nominally increase from $18 to $18.50 per guest per day, while Suites will change from $20.50 to $21.00 per guest per day, Royal Caribbean stated.

Royal Caribbean has previously updated its gratuity guidelines several times since 2022, increasing its gratuity cost by nearly 25%.

Margaritaville at Sea Paradise Cruise Ship
Margaritaville at Sea Paradise Cruise Ship (Photo Credit: Joe Ciciless)

The good news is if you book with Royal Caribbean and pay for gratuity in advance, you will pay whatever the current rate is locked in at so you don’t need to be worried about potential gratuity rate increases affecting the cost of your voyage.

Disney Cruise Line also updated its gratuity rates recently. As of January 22, 2025, the new rates are $16 per person per day for a standard room, and $27.25 per person per day for Concierge’s level staterooms and suites.

Previously, the rates were $14.50 per person per day for a standard room and $23.50 per person per day for Concierge’s-level staterooms and suites. This means that standard rooms saw an increase of 10% and luxury accommodations saw an increase of 14%.

Disney Cruise Lines allows you to pay for gratuity in advance, allowing you to not worry about potential gratuity rate increases ahead of your cruise.

All of this is not unusual, as cruise lines raise prices periodically over time to reflect the increase in all prices.

Final Journey for SS United States Delayed at Last Minute

After around 28 years docked at Pier 82 in Philadelphia, Pennsylvania, the famous SS United States was hours away from a pier transfer on February 6, 2025. It would have been the first step in beginning her final voyage, but the US Coast Guard called for a delay. 

She was then supposed to officially leave Philadelphia on Saturday, February 8, 2025 – just two days after the pier transfer – with her final departure now also delayed. 

The historic flagship will eventually be bound for Mobile, Alabama, where she will be prepared to take on a new life as the world’s largest artificial coral reef under the ownership of Okaloosa County, Florida – which purchased the ocean liner in October 2024. 

However, these plans will have to wait until the US Coast Guard can ensure a safe and proper tow for the 1952-launched vessel can be accomplished.

“Plans to move the SS United States from Philadelphia, Pennsylvania, to Mobile, Alabama, have been delayed due to follow-up details requested by the US Coast Guard to ensure a proper tow from Pier 82 to Pier 80,” reads a statement from Okaloosa County.

The original plan was for the former ocean liner to be moved laterally from Pier 82 to Pier 80 on February 6 – ahead of being towed out of Philadelphia two days later.

Tug boats were then supposed to maneuver the ship down the Delaware River during the low tide in the early morning hours of Saturday, February 8. But of course, neither of these steps have taken place yet and new dates have not been selected.

“Because of the delay of the pier transition, the departure tow out of Philadelphia originally planned for Feb. 8, 2025, has been delayed. A new date has not been set for departure,” continued the Okaloosa County statement.

Perhaps the third time will be the charm, as this is actually the second time the 53,330-gross ton vessel’s final voyage has been delayed. 

She was originally supposed to begin her final oceangoing voyage on November 15, 2024, but this was postponed due to potential poor weather and more time needed to work out “logistical details.”

Honoring the Legacy of SS United States

As one of the first great record-breaking ocean liners of the twentieth century, SS United States became a symbol of American innovation, ingenuity, and of the American Dream. 

Originally designed by naval architect William Francis Gibbs, “America’s Flagship” was once an important innovative achievement of American engineering. At 990 feet long and capable of speeds over 38 knots, the liner was once the fastest and largest passenger ship ever built in the US.

To this day, the old ship still holds the record for the fastest transatlantic crossing by an ocean liner.

SS United States Docked in Philadelphia
SS United States Docked in Philadelphia (Photo Credit: Patty Ballay)

In her heyday, the historic ocean liner could accommodate up to 1,928 passengers and 1,044 crew members. She was in service from 1952 to 1969, originally retiring in Virginia before relocating to Philadelphia in 1996. 

Read Also: Discovering Abandoned Cruise Ships and Ocean Liners

The SS United States Conservancy, which was founded in 2009, has worked hard to protect the legacy of the vessel it’s named for – and fought a years-long legal battle to try to keep the ship docked in her Philadelphia home.

But once a judge ruled that the ocean liner must relocate, selling her to Okaloosa County to become an artificial reef was the best compromise to honor her history. 

Not only will she take on a new purpose benefitting marine life, but the Florida county will also open a shoreside museum in Destin – which is located in the Florida Panhandle – that will highlight her history as a symbol of American ingenuity. 

The process of preparing the ship to be converted and scuttled is expected to take at least a year. There is not yet a confirmed date for when the ship will officially be sunk or when the museum will open.

When she’s ready, her final resting place will be off the coast of Destin.

New MSC Terminal to Disembark First Passengers, With Limitations

Some current MSC Cruises guests just received word that they will become part of cruising history – as they will be among the first to disembark in MSC’s brand new cruise terminal in PortMiami, Florida.

So, who are the lucky passengers who get an early look at the state-of-the-art facilities? The up to 5,877 guests currently onboard MSC Seascape will disembark at the nearly complete terminal when the Seaside EVO-class vessel next returns to PortMiami at the end of a 14-night Caribbean cruise on February 8, 2025. 

“When your cruise ends, you’ll be one of the first guests to experience our brand-new, state-of-the-art PortMiami Terminal, which will not only be the world’s most technologically advanced cruise terminal, but also the largest,” reads a letter from MSC Cruises that was distributed to guests on February 7, 2025.

But while the news is exciting, it’s also important to note that the new facilities are not yet fully operational. For example, the escalators will not yet be up and running – with elevators reserved exclusively for disabled passengers or families with small children and strollers.

“As we complete the commissioning of the new terminal, we apologize in advance that the escalators will not be available for tomorrow’s call. Guests will be required to walk down the two flights of stairs to enter the luggage hall,” the letter states.

Because the escalators will be out of service, the cruise line is strongly urging guests to check their luggage for their own safety – especially larger suitcases. MSC wants guests to have their hands free to hold onto the safety railings as they make their way down the stairs. 

“Because of the unavailability of the escalators, we hereby strongly discourage you to disembark from the vessel with your own luggage,” continues the letter.

The housekeeping team will retrieve luggage from outside guest staterooms on February 7, 2025, between the hours of 10 p.m. and 1:30 a.m. All checked luggage will be waiting to be picked up inside the terminal the next morning. 

Complimentary shuttle service will also be provided from the new terminal to the parking at Terminal C, where guests initially embarked on their sailing on January 25, 2025. 

Is the New Cruise Terminal Really Ready?

This milestone has been a long time coming, as MSC first broke ground on what is now the largest cruise terminal in North America on March 10, 2022. The project was expected to cost $350 million, although more recent reports suggest it was actually closer to $450 million. 

While the terminal was originally expected to open in December 2023, it is just now making its debut more than a year late in 2025 – though some are still wondering why it is receiving guests if it’s not yet fully functional. 

“That sounds terrible. They aren’t ready to be open,” one MSC fan wrote on Facebook in response to the news.

“Sounds like you’re in for a real s—show,” another quipped.

Construction at New MSC Cruise Terminal
Construction at New MSC Cruise Terminal (Photo Credit: Ceri Breeze)

But while this surprise disembarkation will inevitably cause some inconvenience, it may still be an important part of the process for training new port employees and working out the kinks during the terminal’s early days – before it builds to hosting up to three MSC ships at once and up to 36,000 passengers per day. 

Read Also: Miami Cruise Port Guide: Terminals, Transportation and More

Not long ago, MSC Seaside’s January 26, 2025, embarkation was also delayed due to terminal construction and pier availability within PortMiami. 

While the hope was that this 7-night Caribbean cruise would be among the first to set sail from the new terminal, more time was needed to complete construction

With the change made last minute, the only workable solution was to delay MSC Seaside’s return to her homeport – pushing back disembarkation for guests of the previous January 19 sailing and moving her next departure from 5 p.m. to 11 p.m. EST. 

All that said, once the new terminal is fully operational and officially up and running, there is little doubt that the new facilities will live up to the high expectations.

Cruise Passenger in Wheelchair Left in Tears After Incident

While embarkation day can always be a bit hectic, one woman was left in tears on the first day of her cruise after an unfortunate incident in the elevator. 

Wendi Fletcher, who hails from Manchester, England, was originally excited to embark on a Mediterranean voyage with her husband, Tony Fletcher, back in April of 2024 – although it’s not clear what cruise line she was sailing with. 

The 54-year-old woman was diagnosed with Relapsing-Remitting Multiple Sclerosis (RRMS) in 2019, and suffers from symptoms like blurred vision, heaviness in her left arm, and facial numbness that can impact her mobility. 

With her physical limitations in mind, Wendi and her family have found cruising to be one of the best ways for her to travel and see the world. She just remembers to pack her self-propelled wheelchair, walking stick, and an elbow crutch to use as aids depending on how she is feeling each day of the cruise. 

But on the first day of this particular voyage, Wendi was using her wheelchair when she got into an elevator with an unidentified family that consisted of an elderly mother, daughter, and one of their husbands – and the daughter was ready to pick a fight.

“I think this woman was having a really bad day. She said straight away as I got into the lift, ‘You’ve just hit my 90-year-old mother’. She suggested that I’d wheeled my wheelchair in and pushed it into her mother, but I 100% knew that I hadn’t touched her mum,” Wendi told The Mirror, a British news outlet. 

When Wendi explained that she did not hit her fellow cruiser, the daughter allegedly laughed and rammed Wendi’s wheelchair, throwing her off balance.

“I explained I have Multiple Sclerosis and struggle with my balance, but she said she didn’t care and that if she sees me around the ship again, she’ll push me again,” Wendi added.

“To me, that’s an assault on a disabled person. She knew full well about my disability, and I explained that to her. I consider that to be a disability hate crime. I was really upset about it and literally gobsmacked that she would be like that,” she continued.

Wendi was left in tears after the incident. She tried to enjoy her sailing, but spent the remainder of the cruise on edge and worried she would run into the hostile passenger again. 

The other family’s identities have been kept private and they have not issued any public statements regarding the confrontation. 

Elevator Etiquette is a Source of Contention

It’s unclear if the Fletchers reported the incident to the crew members, but if something like this ever happens to you, the guest services team, onboard medical center, and/or the security team should be able to help. 

Unfortunately, Wendi’s story isn’t an isolated incident – with other cruise fans sharing stories of guests risking injuries to themselves and others by rushing into the elevators the moment the doors open. 

“This lady ran over my 67 year old mother to get in elevator. We followed…. She then had the nerve to request me to press 1 for her…,” one woman shared in a cruise forum.

“People not waiting for others to exit elevators first…before stampede to get in one…Common sense will tell you they’re gonna have to get off and you…ugh. Nevermind,” another person added to the thread.

Read Also: 14 Cruise Etiquette Rules You Need to Know About

Just over a year ago in January 2024, Carnival Cruise Line had to issue a reminder for passengers to be courteous when it comes to using the elevators – including among disabled passengers. 

Some guests were expressing concerns regarding wheelchairs and mobility scooters taking up all the space inside the elevators, as well as complaining about safety concerns associated with “aggressive driving” they had seen onboard. 

Several guests reported incidents of being hit by mobility scooters in both elevators and common spaces to Carnival Brand Ambassador John Heald. 

“Can I ask mobility scooter users to please drive carefully? Most of you do and are respectful to other road users, or deck users in this case. But a few do drive too quickly and this can result in a broken toe or as on a ship recently, three broken toes,” Heald wrote on his public Facebook page at the time.

In July of 2024, the use of mobility aids onboard once again caused controversy for Carnival – with cruisers calling for guests with scooters and wheelchairs to get their own reserved elevators onboard due to continued faux pas with elevator etiquette.