Privacy Policy

Cruise Hive is available as a website and as a mobile app. The mobile app does not show ads or use advertising/tracking technologies — its data practices are described in the section immediately below. The advertising, cookie and website practices that follow apply to the cruisehive.com website.

Cruise Hive Mobile App — Privacy

This section applies specifically to the Cruise Hive mobile app.

The Cruise Hive app shows ads in the News section (the news feed and inside news articles). Gold members do not see any ads. How advertising works, and the data involved, is described in the Advertising section below.

Information we collect in the app

When you create an account in the app, we collect:
• Your email address
• Your first name

We sign you in using a one-time code sent to your email, so we do not store an app password. We also store the cruise planning information you choose to add in the app — such as your saved cruises, itineraries, packing lists, checklists and tool results — so we can save your progress and sync it across your devices.

How we use this information

• To create and maintain your account
• To save your cruises and planning tools and keep them in sync
• To send optional reminders and cruise news notifications (only if you turn them on)
• To send optional marketing emails (only if you opt in)
• To show ads in the News section (for Blue and Silver members)

Push notifications

Notifications in the app are optional. You can turn them on or off at any time from the Account screen in the app, or in your device’s Settings. We use OneSignal to deliver notifications on our behalf. The app works fully without notifications enabled.

Marketing emails

If you opt in when signing up, we use Mailchimp to send you cruise news and deals by email. You can unsubscribe at any time using the link in any email, and opting out does not affect your use of the app.

Advertising

The app shows ads in the News section for Blue (free) and Silver members. Gold members do not see any ads.

We use Google AdMob to show these ads. To do this, Google may collect and process:
• A device advertising identifier
• App usage and interaction data
• Approximate (coarse) location
• Device and diagnostic information

This data is shared with Google and its advertising partners. It may be used to show you personalised ads and to measure how ads perform, including across other apps and websites. Under Apple’s rules this is considered “tracking”.

Your choices:
• When you first open the app, iOS asks whether to allow tracking. If you choose “Ask App Not to Track”, you will still see ads, but they will not be personalised using your advertising identifier.
• If you are in the EU, UK or Switzerland, you will also see a consent screen where you can accept or refuse the use of your data for personalised ads.
• Upgrading to Gold removes all ads in the app.

You can read more on Google’s “How Google uses information from sites or apps that use our services” page.

Cruise booking

The app lets you search for cruises and then opens our booking partner’s website (booking.cruisehive.com) to view results and book. Any booking takes place on that external website, not inside the app. We do not collect or process payment details in the app.

Service providers we share data with

We use the following trusted providers to operate the app. They process data on our behalf and are required to protect it to at least the same standard set out in this policy:
• Supabase — secure storage of your account and planning data
• OneSignal — delivery of push notifications (only if enabled)
• Mailchimp — delivery of marketing emails (only if you opt in)
• Google AdMob — showing ads in the app (for Blue and Silver members)

Retaining and deleting your data

You can delete your account at any time from the Account screen in the app. When you do, we permanently delete your account and all of the planning data associated with it, and we remove the account itself, including your email address, from our active systems straight away. Copies held in our routine, encrypted backups are automatically overwritten within 30 days.

If you have any questions or wish to request access to or deletion of your data, contact us here.

Cruise Hive Website — Privacy

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to email address and usage data.

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Advertising Privacy Statement

This Site is affiliated with AdThrive, LLC (“AdThrive”) for the purposes of placing advertising on the Site.  AdThrive uses standard and widely-available tools for the placement and serving of ads, including those provided by Google, Inc. and its affiliates. We publish interest-based advertisements on the Site; that is, ads that are tailored to reflect your interests. To help understand your interests, AdThrive, Google and our other advertising partners will track your behaviour on our website and on other websites across the Internet using cookies.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.  Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

By using this Site, you consent to the use of such cookies and the sharing of data captured by such cookies with AdThrive, Google, and our other third party partners. You can view, delete or add interest categories associated with your browser by visiting: https://adssettings.google.com. You can also opt out of the network cookie using those settings or using the Network Advertising Initiative’s multi-cookie opt-out mechanism at: http://optout.networkadvertising.org. However, these opt-out mechanisms themselves use cookies, and if you clear the cookies from your browser your opt-out will not be maintained.

For European Economic Area Residents

If you reside in a country in the European Economic Area (EEA), then under the GDPR and applicable data protection laws you have the rights, among other things, to access your personal data, have us erase it, and/or restrict its further processing.  If you wish to access or delete your personal data (if any) maintained by us or AdThrive related to advertising on the Site, you can contact us here and contact AdThrive at [email protected]. If you wish to see a list of the advertising partners we work with or change which of those partners track your behavior using cookies, click the ad preferences link at the bottom of the site. (Available in the EU.)

For California Residents

California law gives residents the right to opt out of the “sale” of their personal information to third parties, including for advertising purposes. Under California law, the sharing of your information with a service provider for advertising purposes could be considered a “sale.” To opt out of the sharing of your information for advertising information, click the opt out link provided in the footer of this page. You also have the right to request from us the categories of personal information that we have shared and the categories of third parties to whom the information was provided. To make such a request, please contact us at [email protected]. To be clear we do not share your name, contact information, or any other sensitive information with third parties, and the categories of third parties that we share information with for advertising purposes are supply side platforms, programmatic advertising exchanges, and demand side platforms.

Advertising

CMI Marketing, Inc., d/b/a Raptive (“Raptive”) is a service provider of this Site for the purposes of placing advertising on the Site, and Raptive will collect and use certain data for advertising purposes. To learn more about Raptive’s data usage, click here: https://raptive.com/creator-advertising-privacy-statement