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Carnival Cruise Ship Delayed Due to Environmental Complications

The up to 2,980 passengers that embarked on Carnival Freedom on January 23, 2025, were expecting to be sailing toward the Bahamas by 3:30 p.m. EST. 

However, the planned departure time came and went, and the Conquest-class ship remains docked in Port Canaveral (Orlando), Florida several hours later – presumably due to an environmental issue.

The 110,000-gross ton ship was supposed to be operating a 4-night sailing to Nassau, Bahamas, and Princess Cays, Bahamas (the private island destination belonging to the Carnival-Owned Princess Cruises) – but the extensive delay has called the itinerary into question. 

Cruise Hive reached out to Carnival for comment and received the following statement: “Carnival Freedom’s team managed an environmental matter Thursday, delaying the ship’s departure from Port Canaveral. Guests are being kept informed.” 

The Carnival spokesperson did not specify what exactly went wrong, but current passengers have reported that the ship was leaking oil – which of course has to be quickly resolved and cleaned to minimize contamination and potential harm to marine life and their ecosystems.

“Captain said ‘environmental issue’…ship is supposedly leaking oil and they are having to clean up,” one current guest shared.

“I saw what looked like a lot of fuel in the water at 1pm when we boarded,” another passenger added. 

Others shared videos of what looked like a dark shiny sheen on the ocean’s surface – which can be indicative of an oil spill – and have reported sightings of divers and spill control teams.

“They are loading the divers back up and spill control has just arrived 8pm,” another guest updated at around 8pm EST. 

It’s unclear what caused the alleged leak – as anything from maintenance issues to damage can result in a spill – but guests that disembarked this morning (January 23) from the previous 5-night Eastern Caribbean sailing reported very rough seas on the journey back to Port Canaveral. 

How Will the Carnival Freedom Itinerary Be Affected?

At this stage, it’s a bit too early to tell how Carnival Freedom’s itinerary may change – or if the sailing could be cancelled altogether due to the environmental situation. 

Carnival has not specified how long it will take to make necessary repairs or complete the clean up process – nor has the Miami-based cruise line actually confirmed the issue at hand.

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That said, current guests are reporting that the 2007-launched ship won’t be going anywhere until tomorrow, January 24, at the earliest. 

This means that tomorrow’s planned call on Nassau – where the ship was supposed to be docked from 10 a.m. until 6 p.m. local time – will likely be cancelled, or at the very least, shortened.

Spillage Teams Dealing With Carnival Freedom
Spillage Teams Dealing With Carnival Freedom (Photo Credit: Angele Taylor)

“They just told us the issue isn’t fixed and we won’t get another update until tomorrow morning. Which SUCKS because we booked Atlantis tickets for tomorrow,” an impacted passenger wrote on Reddit, referencing one of Nassau’s most popular offerings.

“I am currently on the Carnival Freedom which is stuck in port at Port Canaveral with propulsion issues. Will be leaving at least one day late at this point. They are not telling us much,” another guest wrote in an email to Cruise Hive.

Read Also: From Mishaps to Maydays – Cruise Ship Accidents

Current guests are understandably frustrated – not only because they are not getting the experience they paid for, but also because Carnival is not allowed to open the casino or its shops while in port. 

Given the delay and expected itinerary change, it wouldn’t be surprising if Carnival offers compensation – but it’s unclear what form that will take at this time. 

Others demanded that Carnival Freedom be sent back to dry dock for further maintenance – she was last there for refurbishments in 2023 – or insisted that she be removed from service entirely, calling back to when she caught fire in 2024 as another example of when things went wrong.

This also isn’t the first time a Carnival ship has been held up by an unexpected environmental situation. Carnival Magic was delayed in Grand Turk, Turks and Caicos, by discharged soot back in 2023, but that delay only lasted a few hours and did not impact the itinerary.

Popular Trend on Carnival Cruise Ships May Not Be So Safe

Lanyards are a popular and practical accessory for many cruise passengers, but a recent conversation among Carnival cruisers has revealed some tips about safety – and lanyards may not be so safe.

The discussion began innocently enough with a cruise guest reaching out to John Heald, Carnival Cruise Line’s Brand Ambassador, about whether or not lanyards were still in vogue. The guest hasn’t cruised in several years, and wasn’t sure about the current fashion.

“I’m going on the Mardi Gras in March and want to know if you use a lanyard for your card,” the guest asked. “My husband refuses to put one on a lanyard, he wears one to work every day, so doesn’t want to do it. Do people still do this?”

Heald posted the question as part of his daily Facebook poll. After more than 62,000 votes, 24% of respondents (approximately 15,000 voters) do use a lanyard, while just 10% (approximately 6,200) prefer not to use one.

I’m in agreement with the original poster; having to wear lanyards at work, I don’t want to be wearing one while on vacation. Some travelers do find them very convenient, however, for not only carrying the Sail & Sign card, but also for tucking an extra credit card, cash, or driver’s license into the lanyard pocket.

Others enjoy the fashion statement a lanyard can make, and may change daily to coordinate with different theme nights or outfits. Carnival even sells official lanyards, bedazzled options, and a wide range of colors to suit all preferences.

Furthermore, Carnival Cruise Line’s Sail & Sign cards all come with holes already punched in a corner, making them easy to clip onto even the simplest lanyard. If a card does not have a pre-punched hole, guests can easily visit the Guest Services desk to ask for one to be put in the card if desired.

Could Lanyards Be a Security Risk?

Another commenter raised concern about lanyards, however, that brings safety into question.

“I do not wear a lanyard when it’s super windy on deck (almost lost one overboard once when the wind ripped it off my neck) or if I’m dressed up for dinner (I think it looks weird),” the guest noted.

“I also won’t wear it while in port – I know a lot of people do, but I feel it’s a bit of a safety/security issue to have your cards out for all to see. Especially for those who also have their driver’s license and [credit card] shoved in a clear pocket around on it.”

Worth Reading: Cruise Like a Pro: 20 Mistakes Newbies Always Make

Heald responded to the guest’s thoughts, noting that this might indeed be something to consider.

“Thank you and interesting point there – do you wear your Sail and Sign card on a lanyard when you are walking around ports,” Heald mused. “I mean, I don’t think we have ever advised you not to and I am sure it’s fine to do but this made me think for sure.”

Cruise Lanyard
Cruise Lanyard (Photo Credit: Pixel-Shot)

The security concern is a valid one, particularly since so many popular cruise ports do have some travel advisories and tourists may be at risk for increased crime. Using a lanyard in port is a very obvious sign that one is a tourist and could be an easy target for burglary.

Many additional guests chimed in offering their own tips, such as ensuring a lanyard is tucked inside a shirt or jacket while in port, or else putting it securely in a bag or backpack so it is not visible or easy to grab.

Along with the idea that an easy-to-see lanyard and ship card might make one at greater risk for crime, other travelers noted that obvious tourists are also subject to more high-pressure sales pitches. This can make visiting any port of call less enjoyable.

Read Also: 15 Mistakes to Avoid on a Carnival Cruise

Other guests note that wearing a lanyard in port doesn’t make someone appear to be any more of a tourist than snapping photos, shopping in the port areas, or getting on tour buses.

One guest even notes that for her, the lanyard is actually more of a safety measure than using a bag.

“I’m afraid if it’s not around my neck and my purse/bag gets stolen, or I accidentally leave the bag on the back of a toilet, I won’t be able to get back on the ship!” she said.

Clearly, there are logical reasons both to use a lanyard or to avoid one, depending on what any individual cruiser’s preferences may be. Travelers should always be mindful of their safety when in ports of call, and always be sure their ship card is secure.

Carnival Ship to Have Delayed Embarkation Following Charter

Carnival Cruise Line has reached out to guests booked aboard the January 25, 2025 departure of Carnival Magic with notification that their sailing will have a delayed embarkation. As a consequence, all terminal arrival appointments have been revised.

The impacted cruise is an 8-night Eastern Caribbean sailing with visits scheduled for Amber Cove, San Juan, St. Maarten, and St. Thomas, before the ship returns to Miami, Florida on Sunday, February 2.

“Saturday, January 25, the ship will be returning from a chartered voyage, and we will need some extra time to disembark guests and offload special equipment before accommodating your arrival,” the notification read. “Consequently, embarkation for your cruise has been revised. Please delay your Terminal Arrival Appointment by two hours.”

Carnival Magic‘s current sailing is the ShipRocked Cruise, a special event featuring more than 35 different rock artists and bands, including returning performers as well as those on their first ShipRocked sailing.

The 6-night sailing is filled with concerts, meet-and-greets, photo ops, theme nights, and more, along with all the typical activities and entertainment onboard.

The chartered cruise departed PortMiami on Sunday, January 19, with calls to St. Thomas and Half Moon Cay on the itinerary.

The “special equipment” that needs to be offloaded before the next embarkation can begin is likely extra sound and stage equipment used for the various concerts during the ShipRocked cruise.

Furthermore, the ShipRocked debarkation may be a bit more logistically challenging to ensure the onboard artists can leave the ship smoothly before fans begin debarkation.

Because of the delay, guests on Carnival Magic‘s January 25 departure will now simply move their Terminal Arrival Appointments to two hours later than planned.

For example, if a guest initially selected an appointment of 12:30-1 p.m. to get checked in and board Carnival Magic, now they will need to arrive from 2:30-3 p.m. All guests must arrive at the cruise terminal no later than 4 p.m.

Carnival Cruise Line is also advising travelers that seating is limited within the cruise terminal and it is not possible to accommodate guests who arrive ahead of their revised appointment times.

It is essential to permit enough time for guests from the previous cruise to clear the cruise terminal and parking areas before arriving travelers can be welcomed.

At this time, there is no expected impact to Carnival Magic‘s January 25 itinerary. All her ports of call are intact and no port times have been changed.

Even leaving Miami slightly later than planned will not be a problem, as the first day of the sailing is a day at sea and it will be easy for the vessel to make up any lost time on her way to Amber Cove.

Why No Earlier Notification?

While guests who must now delay their boarding for Carnival Magic by two hours may be understandably upset, the delay is relatively minimal. This is especially true when compared to fog-related delays that may be several hours, or could even last a full day as happens occasionally in ports like Tampa or Jacksonville.

Still, given that the ShipRocked cruise was planned and chartered months ago, it’s interesting that Carnival Cruise Line did not account for the extra debarkation time in advance.

Carnival Magic Cruise Ship
Carnival Magic Cruise Ship (Photo Credit: NAN728)

Read Also: What to Expect When You Go on a Carnival Cruise

Extra notice would have given travelers the opportunity to arrange for later pre-cruise flights or hotel check-outs if necessary, or find some other way to enjoy the time in Miami before boarding the ship.

Personal hint – Bayside Marketplace, just on the base of Port Boulevard next to the cruise terminals, is a great place to spend a couple of hours with the Skyview Miami Observation Wheel, local shopping and restaurants, boat tours, and a huge candy store to explore.

Whenever guests do board Carnival Magic, the ship’s nearly 1,400 international crew members will be waiting to provide exceptional service and ensure that everyone aboard has a truly magical cruise getaway.

Royal Caribbean Still Skipping San Juan Due to Pier Issue

Pier repairs that have forced Royal Caribbean’s Oasis-class vessels to reroute itineraries since late November 2024 are still hindering 2025 sailings.

The latest update sees Symphony of the Seas adjusting its February 23, 2025, voyage as San Juan Cruise Port’s Pier 3 in Puerto Rico will still be closed and unable to welcome the 6,680-passenger ship.

The cruise line informed passengers the 228,081-gross-ton ship will now miss its scheduled stops in San Juan and Philipsburg, St. Maarten.

Instead, Symphony of the Seas will visit Royal Caribbean’s private destination in Labadee, Haiti, as well as Falmouth, Jamaica.

“Due to ongoing construction at the pier in San Juan, the port authority has advised us that the port will not be ready in time for our visit,” said Royal Caribbean in a letter to its guests.

“We understand how important each destination is to your vacation, so we have worked diligently to find the best alternatives for you,” it added.

The altered 7-night roundtrip Eastern Caribbean itinerary is departing from Miami on February 23.

Originally scheduled to spend its first call at the cruise line’s private island, Perfect Day at CocoCay in the Bahamas, the journey included a sea day followed by calls in Puerto Rico and St. Maarten and two more sea days before returning to Miami on March 2.

Read Also: Royal Caribbean’s Perfect Day at CocoCay – Full Guide

Now, following its visit to Perfect Dat at CocoCay, the vessel is adding a 9-hour visit to Nassau, Bahamas, which begins at 8 a.m. on January 25.

After a day at sea, Symphony of the Sea will arrive in Falmouth at 7 a.m. on January 27 and stay until 4 p.m. The following day, January 28, the ship will arrive in Labadee at 9:30 a.m., departing at 5 p.m.

There will be one additional sea day before guests return to Miami for a 6 a.m. arrival. The cruise line has also sent communications for guests booked on the February 16 voyage.

“Thank you for your understanding. We’re excited to share these wonderful destinations with you,” said Royal Caribbean.

Excursions in San Juan and Philipsburg have automatically been cancelled and refunded, and passengers are invited to book excursions in the new destinations.

Repair Delays at Pier 3

The issues at Pier 3 began in April 2024 when MSC Cruises’ MSC Meraviglia inadvertently damaged its dolphin mooring structure, which secures and stabilizes ships while docked at port.

Port authorities have been diligently working on the repairs, with rumors suggesting they would be completed in January 2025.

The letter from Royal Caribbean indicates the repairs, which are subject to approval by the US Coast Guard, are ongoing and will not be complete until after late February.

Pier 3 in San Juan
Pier 3 in San Juan (Photo Credit: Nenad Basic)

“We understand the inconvenience of this matter, however, it is critical we ensure the safety of the port, the cruise ships, and the thousands of people who operate on or visit the island through this port facility,” said US Coast Guard Sector San Juan Commander Captain Luis J. Rodriguez.

At 1,182 feet in length, Pier 3 was specifically designed to accommodate Oasis and Quantum-class vessels. Unfortunately, the port’s additional docks cannot handle Royal Caribbean’s biggest ships, leading to a series of missed port calls.

Meanwhile, San Juan Cruise Port is bustling with construction activity as it also kicked off a $100-million infrastructure improvement plan in late September 2024.

The improvements include repairs to Pier 4, Pan American Piers, and the port’s existing cruise terminals.

Carnival Details Donation Efforts for Los Angeles Wildfire Relief

As the devastating wildfires in Los Angeles continue to rage on, Carnival Corporation and its family of cruise lines is offering its support to those impacted by wildfires by teaming up with World Central Kitchen (WCK).

The company announced that through Carnival Cruise Line, Cunard, Holland America Line, Princess Cruises, and Seabourn, it is donating $100,000 to WCK, the nonprofit launched by Chef José Andrés and renowned for providing meals in the wake of natural disasters.

The amount will be matched dollar-for-dollar by the Micky and Madeleine Arison Family Foundation, bringing the total donation to $200,000. 

Micky Arison, the CEO of Carnival Corporation from 1979 to 2013, has remained the chairman of the company since 1990. His father, Ted Arison, founded Carnival Cruise Line in 1972.

As part of the cruise company’s ongoing commitment, Carnival Cruise Line is asking guests aboard its three Long Beach, California-based ships to contribute to the cause during cruises taking place over the next two weeks.

The 135,156-gross-ton Carnival Firenze, 133,500-gross-ton Carnival Panorama, and the 101,509-gross-ton Carnival Radiance, are each sailing 3- to 14-night journeys from the port located just 20 miles from Los Angeles.

Holland America Line is also contributing to the cause through its “On Deck for a Cause” initiative, which will temporarily support Direct Relief. The program is focused on delivering medical supplies and respirators to individuals displaced by the wildfires.

Additionally, Princess Cruises is extending opportunities for its global team members to aid through donations, volunteering, and other support methods.

Carnival Corporation also owns Costa Cruises, AIDA Cruises, and P&O Cruises and P&O Australia, which were not included in the support efforts.

Cruise Lines Rally to Support L.A.

The Los Angeles wildfires, which first broke out on January 7, 2025, spreading quickly due to 60-mile-per-hour Santa Ana winds, has destroyed more than 13,000 structures and displaced more than 150,000 thousand residents.

The Port of Los Angeles and Port of Long Beach have not been affected by the wildfires, but cruise lines have been quick to offer assistance. 

Princess Cruises, specifically, operator of “The Love Boat” and based in Los Angeles, was one of the first to offer passengers scheduled to sail from Los Angeles World Cruise Center an opportunity to cancel January voyages without penalty.

WCK Wildfires
Carnival Corporation’s donation will support World Central Kitchen’s efforts to support the Los Angeles community. (Photo Courtesy: World Central Kitchen)

“Princess Cruises, Los Angeles’ hometown cruise line, is deeply saddened by the devastation caused by the Palisades and Eaton fires,” the cruise line told Cruise Hive. “Our hearts go out to all those affected during this challenging time.” 

The cruise line’s flexibility was provided for its journeys aboard the 145,000-gross-ton Discovery Princess, the 107,517-gross-ton Grand Princess, and 92,822-gross-ton Island Princess, each homeporting in L.A.

Norwegian Cruise Line, which is not owned by Carnival Corporation, also offered no-penalty cancellations to guests sailing from any port in January and February. 

Its parent company, Norwegian Cruise Line Holdings, which also operates Oceania Cruises and Regent Seven Seas Cruises, donated $50,000 to the American Red Cross in response to the wildfires.

Passengers who cancel on both cruise lines receive credits for rebooking their voyages later in the year.

As Carnival Corporation made their announcement of support on January 23, 2025, a new Hughes fire had erupted, forcing the evacuation of 50,000 more residents.

Carnival Will Not Permit Onboard Sales of Popular Item

Girl Scout Cookie season is beginning, but not onboard Carnival cruise ships. Following a request to set up shop on a ship, Carnival Cruise Line’s Brand Ambassador, John Heald, has confirmed that the sales will not be permitted, with tremendous support from other guests.

Whether the classically original Trefoils, the ever-popular Thin Mints, or the crispy Samoas, Girl Scout Cookies are undoubtedly popular, and many devoted fans stock up on their favorites every year.

Guests onboard Carnival’s fleet, however, will not be stocking up onboard. One guest reached out to Heald requesting permission to set up a table to sell cookies during their sailing, but was quickly denied.

The guest was unhappy with the decision, and didn’t hesitate to let Heald know their thoughts.

“Girl Scout cookies are an innocent little thing and refusing my girls to be able to sell theirs is probably the most non-Christian thing I’ve ever heard,” the guest commented. “All we want is to allow them to do this twice during the cruise in a public space like the foyer.”

Quite obviously, the guest has not considered the implications that if their girls were permitted to do this, then every Girl Scout setting sail during cookie season ought to be able to do the same. This would be overwhelming and potentially open the figurative door for all types of onboard sales.

“I have nothing against Girl Scout cookies, but if you allow them to sell, then you have to allow all other groups to do the same,” another guest noted. “The whole ship would be one big garage sale. No thanks. I can buy my Girl Scout cookies from the kids in my neighborhood.”

Read Also: Cruise Ducks – Everything You Ever Wanted to Know!

Other guests pointed out the wide-ranging amount of fundraiser sales done by other groups, such as youth sports leagues, church groups, school classes, charity organizations, and more. If one group gets permission to sell onboard a cruise, it would be difficult to establish a policy prohibiting other sales.

Heald posted the idea of Girl Scout cookie sales onboard as part of his daily poll on his Facebook page, with very conclusive results.

Of the more than 49,000 votes (as of this writing), 36% or roughly 17,700 respondents agree that not permitting cookie sales is the right decision. Fewer than 1% think such sales should be allowed.

No Soliciting Permitted

Heald has addressed the idea of private sales and solicitations previously, when the idea of adding business cards to the popular game of cruising ducks was suggested.

“Why can’t we put business cards with the ducks we hide on every cruise?” a guest asked Heald in February 2024. “Where is the harm in this? Why does every cruise line but yours allow for us to give the gift of laughter with the ducks we hide and get no return for doing this?”

Carnival Liberty Promenade Deck
Carnival Liberty Promenade Deck (Photo Credit: Ihor Koptilin / Shutterstock)

At that time, Heald confirmed that while business cards attached to the rubber ducks weren’t explicitly forbidden, Carnival Cruise Line does indeed have a no soliciting policy.

This is actually part of Carnival’s Cruise Ticket Contract, which every guest agrees to when they book their cruise vacation.

“Guests shall not solicit anyone on the Vessel for any commercial, professional, illegal, or illicit purposes,” section 9(a) of the contract reads.

Of course, there is no policy prohibiting travelers from bringing their favorite Girl Scout cookies onboard as a snack or a special treat for crew members, so long as the cookies are sealed in their original packaging.

And if any guest does bring Girl Scout cookies onboard, don’t forget the milk (Carnival already has all your favorite types of milk) to enjoy that delicious treat in style!

Captain of Worst Modern Cruise Ship Tragedy Seeks Early Prison Release

Thirteen years ago, the worst modern cruise ship tragedy unfolded as the world watched Costa Concordia capsize with more than 4,000 souls aboard on January 13, 2012.

Thirty-two people lost their lives, and the captain of the vessel was ultimately condemned for abandoning ship while guests were still aboard.

According to Today, that former captain – Francesco Schettino – is now seeking early release from his 16-year prison sentence under a provision in Italian law that permits a “semi-liberty” release after those convicted have served at least half their term.

The hearing of the surveillance court of Rome to consider Schettino’s request is set for March 4, 2025. At that time, judges will decide whether to grant the semi-liberty release or to refuse and keep Schettino incarcerated.

While in prison, having been convicted of multiple counts of manslaughter and other charges, Schettino has already proven his good behavior and earned 45 days of leave per year. He has also earned work privileges digitizing judicial documents.

Any appeal for his early release is controversial, particularly since the tragedy was a direct result of Schettino’s decision to divert from Costa Concordia‘s planned route for a “salute” maneuver.

During that maneuver, the ship hit rocks near the island of Giglio, rupturing the hull. The ship listed severely and eventually capsized and partially sank.

“It’s sad to know that he could return home,” survivor Vanessa Brolli said. “Regardless of the judges’ decision, we are certain that Schettino will live the rest of his days with the weight of this tragedy on his shoulders. This is the greatest punishment for him.”

Schettino began working for Costa Cruises in 2002 as a member of the security department, and was promoted through the ranks. He was first appointed captain in 2006, and the new Costa Concordia was his first command. He subsequently commanded other ships in the fleet before returning to Costa Concordia.

During Schettino’s 19-month trial, many concerns were raised about what happened that night aboard Costa Concordia.

Generator failure and power loss, whether or not the navigation alarm system was activated, the presence of a dancer on the bridge with home Schettino was having an affair, the lack of a muster drill earlier in the sailing, delays in launching lifeboats, and other factors were all considered.

After the incident, Schettino exhausted his legal appeals and began serving his 16-year prison sentence in May 2017.

The Fate of Costa Concordia

Following the accident and subsequent investigation, the 114,147-gross-ton Costa Concordia remained off the island of Giglio resting on her starboard side until September 2013.

During the first two months after the disaster, great care was taken to remove the ship’s fuel and minimize any risk of environmental contamination. Once that removal was complete, the delicate salvage operations were planned.

Costa Concordia Accident
Costa Concordia Accident (Photo Credit: COLASIMO)

On September 17, 2013, Costa Concordia was carefully righted by rotating her 65 degrees via a parbuckling procedure, using ballast and cables to bring the ship upright once more.

Read Also: From Mishaps to Maydays – Cruise Ship Accidents

In July 2014, the ship was refloated and towed to Genoa, Italy for scrapping. Severe starboard damage was easily noted where the hull had buckled under pressure while capsized.

The final scrapping of Costa Concordia was completed in July 2017 as the remainder of the ship’s hull was broken and dismantled, just two months after Schettino began his prison sentence.

Ultimately, the salvage operation cost an estimated $1.2 billion (USD), which is even more than the ship’s $570 million construction, one of the most expensive salvage operations in maritime history.

MSC Cruises Taps Two Huge Celebrities for Super Bowl Commercial

A-list actors Drew Barrymore and Orlando Bloom will be featured in MSC Cruises’ first Big Game commercial during Super Bowl 2025, bringing a hefty dose of star power to a promotion aimed at highlighting the line’s new-build MSC World America.

MSC Cruises announced in early January that it would buy a 60-second commercial spot during the February 9, 2025 National Football League event, which is likely to be seen by some 100 million spectators. 

On January 23, 2025, the cruise line revealed the names of the celebrities chosen to appear in the commercial and released a teaser.

Viewers will see Barrymore and Bloom at a piano in the ship’s Top Sail Lounge, inside the exclusive luxury retreat MSC Yacht Club. Against an oceanview backdrop, Barrymore attempts to sing “Holiday,” the song made famous by Madonna, while Bloom offers a critique of her singing. The song will be the musical theme of the marketing blitz.

The commercial is MSC Cruises’ first to appear during a Super Bowl and signals the launch of a national marketing campaign to introduce MSC World America to the US.

The 6,762-guest ship is under construction at the Chantiers de l’Atlantique shipyard in Saint-Nazaire, France, and is set to enter service from PortMiami in April 2025.

MSC World America will be christened on April 9, 2025 at PortMiami’s newest cruise terminal. The opening of the terminal coincides with the arrival of the new ship.

“The fun dynamic between Drew and Orlando in our Big Game commercial is a great representation of MSC World America—which combines European design and authentic experiences with everything Americans have come to expect from a cruise—to offer an unmatched vacation,” said Suzanne Salas, executive vice president of marketing, eCommerce and sales at MSC Cruises USA. 

“We want to give America a glimpse of all the unique features our new ship has to offer, through Drew and Orlando’s eyes of course,” said Salas.

Barrymore, an American, and Bloom, who hails from England, are celebrated actors with too many stage and screen triumphs to list here. Both issued statements saying they were delighted to star in the MSC Cruises’ promotion.

“I’m excited to share this elegant new ship on America’s biggest stage and I’m sure MSC World America will wow holidaymakers of all types— Americans and Europeans alike,” said Orlando Bloom.

MSC World America’s maiden voyage will depart PortMiami on April 12, 2025. The ship will sail 7-night Eastern and Western Caribbean cruises.

MSC World America During Sea Trials
MSC World America During Sea Trials (Photo Courtesy: MSC Cruises)

Eastern Caribbean itineraries will visit Puerto Plata, Dominican Republic, and San Juan, Puerto Rico, while Western Caribbean sailings will visit Costa Maya and Cozumel, Mexico; and Roatan, Honduras.

All itineraries will call at MSC Cruises’ Ocean Cay MSC Marine Reserve in the Bahamas. The private destination recently underwent a major refresh of its facilities and amenities.

New Ship to Feature European, American Elements

MSC Cruises’ US marketing strategy includes highlighting MSC World America’s combination of European style and American comfort. The ship has seven districts, each providing a distinct experience.

Cruise Hive got an inside look at MSC World America during a recent visit to the French shipyard.

Among the districts under construction is The Harbour is an outdoor family-friendly space where guests can enjoy a water park, playground, and ropes course, and find adventure with the Cliffhanger, an over-water swing ride.

Read Also: Why Are MSC Cruises So Cheap?

The World Promenade district features more adventure, with a dry slide, and has shopping and dining venues as well. 

Across the ship, there will be 19 dining options and 18 bars and lounges. New venues include the All Stars Sports Bar and the Loft comedy club.

MSC World America also will have the fleet’s largest MSC Yacht Club in the Caribbean. The exclusive area pampers guests with butler service, and private pools and restaurants.

Serenade of the Seas Cruise Cancelled for Extra Dry Dock

Royal Caribbean has reached out to guests booked aboard one special sailing of Serenade of the Seas this spring with the unfortunate notification that their cruise must be cancelled.

The impacted sailing is the ship’s March 9, 2025 departure from Tampa, Florida, a 5-night Western Caribbean itinerary that was to have visited Cozumel and Costa Maya.

What is special about this particular sailing is that it was to have been the ship’s final sailing before entering dry dock for maintenance and general updates. The cruise line has learned that the planned dates of the dry dock will not be sufficient for the necessary work, however.

“We have discovered that Serenade of the Seas requires additional servicing beyond planned repairs and maintenance, which extends her currently scheduled dry dock period,” the notification reads. “To ensure that we meet our high standards, and due to the availability at the shipyard, we must advance the dry dock schedule.”

“As a result, we’ll be canceling our upcoming March 9, 2025 sailing.”

This gives the ship more time out of service so all the essential work can be completed smoothly. The cruise line has not offered details about what extra work is necessary.

To be clear, all the ship’s systems are currently functioning properly and Serenade of the Seas is sailing as planned on her scheduled itineraries. Only the one cruise is cancelled to permit additional time in dry dock.

The 90,090-gross-ton, Radiance-class Serenade of the Seas is one of the older ships in the Royal Caribbean fleet, having entered service in 2003. She is far from the oldest ship, however, and all cruise ships get regular dry dock maintenance every 3-5 years. Serenade of the Seas‘ most recent dry dock was in 2022.

Serenade of the Seas is scheduled to return to service after her dry dock on April 13, 2025 with a one-way repositioning cruise from Fort Lauderdale to Los Angeles, including a transit through the Panama Canal. At this time, there is no impact expected to that sailing.

This is the beginning of the ship’s relocation for the Alaska sailing season, when she will offer 7-night itineraries from Vancouver, Canada.

Alternative Bookings Offered

While guests booked on the now-cancelled cruise are sure to be disappointed, Royal Caribbean is offering incentives and special options for rebooking.

Guests may choose to rebook their cruise on Enchantment of the Seas for a 4-night or 5-night sailing on selected dates. These options are most similar to what Serenade of the Seas was offering on her March 9 departure, as the ship is also leaving from Tampa and visiting Cozumel and Costa Maya, depending on the cruise length and departure date.

Alternatively, select sailings on Grandeur of the Seas from Fort Lauderdale and Voyager of the Seas from Port Canaveral are options for rebooking.

These are all 5-night itineraries with visits to Labadee, Royal Caribbean’s private destination. Grandeur of the Seas is also visiting Puerto Plata in the Dominican Republic, while Voyager of the Seas is visiting Nassau.

Royal Caribbean's Grandeur of the Seas Cruise Ship
Royal Caribbean’s Grandeur of the Seas Cruise Ship (Photo Credit: Dennis MacDonald)

Guests who opt for any of these alternative choices will receive onboard credit from $150 (USD) to $400 per stateroom, with an extra $50 of credit for additional travelers in the same stateroom.

Furthermore, bookings moved to these alternatives will be price protected in the original stateroom category, and any overage in a price difference will be refunded.

Read Also: Who Owns Royal Caribbean? All You Need to Know!

Travelers can also apply for reimbursement of up to $200 per guest for domestic travel changes ($400 for international changes) related to flights, train tickets, or rental cars.

If guests do not like or cannot adjust their cruise vacation plans to the alternative cruises suggested, they can also rebook on any upcoming Royal Caribbean cruise without any deposit change fees or other penalties. They will, however, be responsible for any increase in cruise fare for the new booking.

The last option is a full cancellation and refund, if impacted guests cannot find another cruise that suits their vacation plans and preferences. Guests who cancel will also receive a 20% future cruise credit based on their cruise fare.