Exactly four months from the ship’s December debut, Carnival Cruise Line has announced the leadership team that will steer the “Fun” aboard Carnival Jubilee by naming the Entertainment Director and Cruise Director for the new ship.

Matthew Boyd will serve as Entertainment Director alongside Kyndall “Fire” Magyar as Cruise Director when the ship sets sail from Galveston.

Carnival Jubilee Entertainment Director and Cruise Director Announced

A cruise ship’s Entertainment Director and Cruise Director are two of the most influential personalities onboard, setting the tone for the ship’s personality and coordinating crew members, planning activities, interacting with guests, introducing shows, and much more.

For Carnival Jubilee, a stunning team has been chosen for these head positions – Matthew Boyd as Entertainment Director and Kyndall Magyar as Cruise Director.

“Watching their dedication come to life on board Carnival Jubilee’s sister ships, I know Kyndall and Matthew are perfectly suited to deliver Texas-sized fun that maximizes the capabilities of this spectacular new ship and upholds our high standards for entertainment,” said Chris Nelson, vice president of entertainment.

This announcement comes just days after the senior officer leadership team was announced for the vessel, including the ship’s master, Captain Andrea Catalani.

Introducing Matthew Boyd

Matthew Boyd has served with the Carnival family since 2010 and first became an Entertainment Director in 2018. He has worked on a variety of ships, most recently leading the entertainment team aboard Carnival Celebration, sister ship to the upcoming Carnival Jubilee. Boyd has also served aboard Mardi Gras, Carnival Luminosa, Carnival Panorama, Carnival Glory, and many other vessels in the fleet.

Boyd brings passion and zest to his team, optimistically embracing each moment and making the most of them. For his outstanding leadership, Boyd was awarded 2023 Entertainment Director of the Year, and he will bring those energetic vibes to Carnival Jubilee.

“The cat’s out of the bag, and it’s a roaring celebration! I am truly honored to announce that Kyndall Fire and I have been chosen to lead the entertainment onboard Carnival’s newest ship, the Jubilee,” said Boyd. “Get ready, everyone, because you’re in for a spectacular treat!”

As Entertainment Director, Boyd will not only coordinate the ship’s shows and other entertainment, but will lead the entertainment team in their duties to be sure every guest enjoy spectacular production shows, live music, and much more with Texas-sized smiles.

Introducing Kyndall Magyar

Kyndall “Fire” Magyar is one of Carnival Cruise Line’s most popular Cruise Directors with her enthusiastic personality and boundless energy. She has been working on Carnival ships since 2016, most recently as Cruise Director aboard Mardi Gras, giving her great insights into the energy and vibe of the Excel-class vessels. Magyar has also served aboard Carnival Horizon, Carnival Vista, and other ships.

Serving aboard Carnival Jubilee will be especially sweet for the Texas native, who brings her own Lone Star love to Carnival Cruise line.

“It is with overwhelming excitement and immense pride to finally get to share this news with all of you. I have the honor and privilege to be the Inagural Cruise Director on the Carnival Jubilee!” said Magyar.

“I will be there with a wonderful team that I can’t wait to share with y’all soon enough but the one who will be right by my side every step of the way is the incredible Matthew Boyd! He will be the Entertainment Director onboard and we are sure to make lots of waves together.”

As Cruise Director, Magyar will be a bow-to-stern presence aboard Carnival Jubilee by making announcements, greeting guests, introducing shows, offering Q&A sessions, coordinating the Fun Squad, and much more.

Set Sail With the New Team

Carnival Jubilee will officially debut on December 23, 2023, setting sail from Galveston, Texas on a 7-night Western Caribbean sailing with calls on Roatan, Honduras as well as both Costa Maya and Cozumel in Mexico.

The 183,500-gross ton ship will be homeported year-round from Galveston, and in honor of that connection, sports a Texas star on her bow.

Onboard will be more than 1,700 international team members, including Boyd and Magyar, to welcome the 5,374 guests the ship can host (at double occupancy) for every sailing.

Carnival Jubilee, which was floated out just one month ago, is currently undergoing finishing touches at the Meyer Werft shipyard. This includes the installation of the Bolt Roller Coaster and other interior and exterior work that will make her ready to greet guests in just a few month.

Carnival Cruise Line brand ambassador John Heald has addressed the distinction between crew member gratuities and paid salaries in response to social media chatter about how the cruise line distributes tips to team members. This should help clarify how gratuities are given to team members and whether the extra monies do in fact count as extra appreciation.

Do Crew Members Really Get Gratuities?

Social media outrage has been circulating with the idea that Carnival Cruise Line does not really distribute gratuities to crew members in addition to the salaries they earn. Instead, the idea is that gratuities are used as employees’ base pay first, and the cruise line only makes up the difference to the contractual salary amount.

John Heald, Carnival Cruise Line’s brand ambassador who has worked with the cruise line since 1989, addressed the ridiculous assumption and confirmed in no uncertain terms that this is not at all how the cruise line pays crew members.

“Normally I would never comment on this but let me say categorically that this is nonsense, totally 100% false and 100% inaccurate,” said Heald. “We do not use the gratuities you so graciously give to ‘pay the crew.’ It is utter fabrication and untrue.”

All crew members have a salary they are paid from Carnival Cruise Line, based on their position and years of experience. Any gratuities offered by guests – whether automatically added to onboard accounts or offered personally in cash – are added to their pay rate as an above-and-beyond appreciation for their above-and-beyond service.

Carnival Cruise Line’s service gratuities are currently $16 per guest, per day for standard staterooms and $18 per person, per day for suites.

Carnival’s website clearly states, “100% of your gratuities are distributed to the crew who you interact with, such as your stateroom attendants, dining and culinary services staff, as well as others who work behind the scenes to enhance your overall cruise experience.”

Travelers can pay gratuities in two ways, either by pre-paying at the time the cruise is booked or paying through their Sail & Sign account during their cruise. Tips are added to guests’ onboard accounts on the next-to-last day of each sailing.

More Tipping Topics

Gratuities are a sensitive topic for many travelers, and Heald has addressed different aspects of these crew appreciation payments many times.

Tipping as Part of the Cruise Fare

For example, cruise fans have often wondered why gratuities are not automatically included in the cruise fare, as they are in some parts of the world or on different cruise lines.

Heald has clarified that there are no plans for Carnival Cruise Line to automatically add gratuities to the fares for North American cruises, though cruises from Australia do have tips built in to the cruise price.

“Adding the gratuity to the price of the cruise is what we do in Australia and while I know of no plans to do the same from our ships that sail from North America perhaps one day it will happen,” Heald said in response to this idea.

Read Also: Carnival Cruise Line Price Increases (Including Gratuities) Set to Begin

While many guests would prefer the tips to be included in the cruise fare, Carnival’s option for guests to pre-pay gratuities at the time of booking effectively does add the service recognition into the overall cruise price, and it is an option available to all travelers.

The exact accounting as to why Carnival Cruise Line does not add tips directly into a cruise fare is a complicated issue, and likely relates to local taxation laws, financial profit recording, and other factors that make it simpler and more straightforward for gratuities to be recorded as an extra charge.

Removing Gratuities

One of the most contentious topics is whether or not cruise travelers should have the option to remove the automatic gratuities from their onboard accounts.

Many guests appreciate the convenience of having gratuities added automatically, which eliminates any guesswork about which crew members are in gratuity positions and how much a customary tip would be.

Other passengers prefer to tip in cash, offering a personal thank you or note with the gratuity they extend to crew members. Some travelers may also prefer not to tip at all, depending on the service they have received or their personal opinions about tipping.

Read Also: Carnival Cruise Line Offers Details on How Gratuities Are Shared

Many travelers have argued that Carnival should not permit gratuities to be removed, but Heald has also addressed this issue quite clearly.

“We will continue to allow people to remove gratuities if they wish. We know (because we ask the crew) how many tip in cash instead of the pre-paid amounts. I understand why many wish to do this,” he said. “It is important to remember that lots of people who do remove gratuities tip the same amount in cash or more even and that is wonderful.”

What are your thoughts on crew member gratuities? How do you prefer to pay them? Should they be included in the cruise fare? Join the discussion on the Cruise Hive boards!