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Bar Harbor Rejects Plan to Raise Daily Cruise-Arrival Cap

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By the slimmest of margins, residents in the picturesque Maine port of Bar Harbor have voted to maintain the town’s daily cap of 1,000 cruise guests, rejecting a proposal to significantly raise the limit.

The results of the ballot question at the town’s November 5, 2024, election show that 1,713 voters favored increasing the number of allowed cruise arrivals while 1,776 opposed the move — a difference of just 63 votes.

Bar Harbor is a popular port call for cruise ships operating New England and Eastern Canada voyages from ports such as Boston, New York, and Baltimore.

The town, with a population of just over 5,000 people, is a major tourist attraction thanks to its proximity to Acadia National Park, a destination that attracts more than 3.5 million visitors each year.

The growing cruise-tourism industry was thought by a majority of town residents to be detrimental to their quality of life and the area’s sensitive environment, according to a community survey in 2021. 

The survey results became the catalyst for proposals to limit the impact of cruise ships calling at the destination, and in November 2022 local residents passed a law capping daily passenger arrivals at 1,000.

The ballot question that was rejected on November 5, 2024 asked for the daily cap to be repealed and a new daily debarkation limit, of 3,200 guests, to be adopted.

The 3,200 figure would have been slightly less than the 3,500-guest cap that had been in place prior to the 1,000-guest cap.

The cruise season in Bar Harbor typically runs from April to November, with the most sought-after months being June through October. The destination is a prime summer vacation spot, with access to hiking and swimming, and a top autumn season leaf-peeper getaway, thanks to its fall foliage colors.

Along with a higher daily cap, the 2024 proposal would have set monthly and annual caps starting in 2025 and continuing through 2029. Under the failed proposal, the annual cap would have been set at 200,000 guest arrivals.

The cap for April would have been 5,000; for May through August, 20,000; for September and October, 55,000; and for November, 5,000. Additionally, had the measure passed, no cruise ship would be allowed to call on July 4 of any year.

Although the cap of 1,000 guests per day has been in effect for two years, it has not resulted in a steep drop in cruise ship visits because port calls that were already scheduled at the time of the law’s passage in 2022 were grandfathered, meaning that those ship visits are allowed to operate as planned.

The lowered daily cap had prompted a long legal battle between the town and a local business group in Bar Harbor, the Association to Protect and Preserve Local Livelihoods (APPLL). 

The group sued the town in the US District Court for the District of Maine in December 2022, but lost the case in February 2024, when Judge Lance Walker ruled in favor of the town.

Cruise Ships in Bar Harbor Maine
Cruise Ships in Bar Harbor, Maine (Photo Credit: NAN728)

Full Slate of Cruise Ships Set to Call in 2025

Most major cruise lines schedule their ships’ port calls about two years in advance, sometimes longer. For 2025, Bar Harbor is slated to welcome several large cruise ships on a regular basis, including Norwegian Cruise Line’s 2,400-guest Norwegian Jewel, the 4,000-guest Norwegian Getaway, and the 2,400-guest Norwegian Gem.

Read Also: 13 Impressive New Cruise Ships Arriving in 2025

Other notable ships that will call at the port in summer 2025 are several luxury vessels, including Regent Seven Seas Cruises’ 746-guest Seven Seas Splendor, Seabourn’s 458-guest Seabourn Sojourn, and Crystal’s 740-guest Crystal Serenity

High-end ships such as Azamara’s 710-guest Azamara Quest and Oceania Cruises’ 1,200-guest Oceania Allura will be regular visitors to the port as well. Ships carrying fewer than 200 guests are not counted in Bar Harbor’s daily limit.

Carnival Cruise Line Clarifies New Ducky Character

The introduction of “Ducky the Duck” to Carnival Cruise Line’s lineup of fun characters has caused some confusion. Is the new quack-tastic “crew member” an official mascot taking over from Fun Ship Freddy, or does the feathery friend have a different role to play?

The cruise line has clarified that while Ducky is not actually an official mascot of the cruise line, he will be a fun character making appearances onboard.

“The duck character introduced by our photo team is one of many characters available for guests to take fun photos with and is not an official mascot,” Carnival Cruise Line said.

Ducky is a fun nod to the wildly popular cruising ducks phenomenon. The guest-led scavenger hunt game involves hiding toy rubber ducks or similar small ducks – often with identification tags noting the sailing, ship, and original cruiser – around the ship for other guests to find.

Travelers can get very creative with themed ducks and even 3D printed, bedazzled, or customized ducks for extra flair.

Other fun photo characters onboard Carnival ships include the towel animal elephant and beloved Dr. Seuss characters such as the Cat in the Hat and the devilish duo of Thing 1 and Thing 2.

During the holiday season, additional characters are often spotted, such as Santa Claus and Mrs. Claus, as well as that “nasty wasty skunk, king of sinful sots,” the Grinch.

Of course, Fun Ship Freddy reigns supreme with his Fun Squad attire and iconic funnel-shaped head, a whimsical nod to Carnival’s characteristic whale tail ship funnels on 23 of the fleet’s 27 ships.

Fun fact – Carnival Venezia, Carnival Firenze, and Carnival Luminosa have straight funnels, while Carnival Freedom is temporarily missing its whale tail following a fire in March 2024 – the second time that ship’s funnel has been damaged by fire.

Photo Ops with Fun Characters

Carnival Cruise Line’s onboard photo team offers a wide range of fun and interesting photo ops, both onboard the ship and in ports of call.

The fun cast of characters – now including Ducky – are often found around different parts of the ship, such as strolling down the promenade, posing in the main atrium, or hanging out by the Lido pool. Guests can always take photos with them in those locations.

Sometimes, the characters will visit the Main Dining Room, along with other fun fellows such as pirates.

Occasionally, the different characters will offer more themed photo ops, such as during the Thing 1 & Thing 2 Birthday Breakfast event or with coordinating backdrops and fun props at different photo points around the public decks.

Carnival's Thing 1 and Thing 2
Carnival’s Thing 1 and Thing 2

At different ports of call, even more unique characters may appear. At some top Mexican destinations, for example, an Aztec warrior or Mayan goddess figure might be available for fun photos on the pier. Local characters with colorful tropical costumes and festive folk attire are other typical guest appearances at appropriate ports of call.

Travelers should be aware, however, that character appearances are always for a limited time, and there is no guarantee that future photo opportunities may be available later in any individual sailing.

Fortunately, there is no charge such as a sitting fee or other cost to have a photo taken with a character, and the ship’s professional photographers are experts at capturing those instant moments and happy memories on every cruise.

Guests can check out all the photos they’ve taken either in the Pixels Photo Gallery onboard, or on newer ships, through stateroom television account access.

There is no obligation to buy any photo, but different sizes are available and the cruise line often offers package deals or specials throughout each sailing.

Carnival Ship Reverses Itinerary, Skips Port Due to Hurricane

With Hurricane Rafael now spinning south of Cuba and forecast to move into the Gulf of Mexico in the coming days, all cruise lines are watching the storm carefully and making what operational adjustments are necessary to keep their fleets safe.

Carnival Horizon has reversed her current itinerary and dropped a port of call to steer clear of the storm, while maintaining as much of the original Western Caribbean experience as possible.

At first, the plan was a simple itinerary reversal, as guests were notified with letters in their staterooms on Sunday, November 3, 2024, embarkation day for the 6-night sailing.

“With help from our Fleet Operations Center here in Miami, we have been monitoring a tropical system that is developing in the Caribbean. Given the storm’s forecasted path for the early part of this week, we have made some adjustments to our itinerary,” the letter explained.

“The days visiting Cozumel and Ocho Rios have been swapped. We will call on Cozumel Tuesday, and visit Ocho Rios Thursday. Our stop in Grand Cayman remains set for Wednesday.”

Unfortunately, guests were later informed onboard with announcements from the ship’s master, Captain Rocco Lubrano, that the visit to Grand Cayman would not be possible after all. Instead, Carnival Horizon will spend Wednesday as a fun day at sea.

Carnival Horizon was to have been in Grand Cayman from 8 a.m. to 4 p.m. During the morning hours, some hurricane conditions are expected on the island, including strong wind gusts, heavy rains, and storm surge.

Any shore excursions that had been purchased through Carnival Cruise Line will be adjusted to the new port days as appropriate, or cancelled and refunded automatically if necessary.

Captain Lubrano has also advised guests onboard to take extra care when moving about the ship due to the expected rough weather.

“If we happen to encounter adverse weather, winds or waves may cause added movement of the ship. Our highly trained and experienced officers and I will do everything possible to minimize any discomfort,” the letter read. “For everyone’s safety, please take extra precaution while walking around the ship and use handrails when possible.”

There are currently no changes to Carnival Horizon‘s onboard activities. All entertainment, restaurant, bar, and other operations are sailing full steam ahead, with extra fun added to the schedule for the extra day at sea. Guests onboard should check the Carnival Hub app for updated daily activities.

The 133,596-gross-ton, Vista class ship can welcome 3,960 travelers at double occupancy, or up to 4,977 guests if fully booked. Also onboard are approximately 1,450 international crew members eager to ensure travelers are safe and everyone has a wonderful cruise, no matter what the weather.

Other Ships Being Monitored, But No Adjustments Yet

While Carnival Horizon is currently the only Carnival ship to have itinerary adjustments, the Fleet Operations Center is closely monitoring Hurricane Rafael and will make additional changes to other vessels if necessary.

“It could be impacting more itineraries than it already has, and that is why the Fleet Operations Center in Miami and of course the entire Carnival team is keeping a very close eye, 24/7, watching the weather forecast, keeping updated from the National Hurricane Center, and making sure that you are safe,” said Amy Sweezey, Carnival’s meteorologist weather contributor.

Hurricane Rafael Track
Hurricane Rafael Track

The cruise line is advising travelers with sailings in the Gulf of Mexico or Western Caribbean this week to stay in close contact through emails and text alerts. This will ensure everyone is updated as soon as possible if there are additional changes.

“It is way too early to say whether or not this storm will have an impact on homeport operations or any kind of upcoming embarkations,” Sweezey noted.

Read Also: How a Hurricane Could Affect Your Cruise

Hurricane Rafael is currently located 160 miles south-southeast of Havana. Maximum sustained winds are recorded at 100 miles per hour, making the storm a Category 2 hurricane, though further strengthening is still expected.

The storm is moving northwest at 14 mph but is expected to turn west-northwest once it reaches the Gulf of Mexico. Later in the week and over the weekend, a turn north is also expected but is yet uncertain.

Cruisers with any voyages booked this week or into next week will want to stay in touch with their cruise line for updates on potential itinerary changes or other adjustments due to Hurricane Rafael.

New Royal Caribbean Ship Skips Port Call Due to Heavy Winds

While being the world’s second-largest cruise ship certainly has its perks, it also comes with some drawbacks – such as not being able to dock when smaller vessels can. 

This was the case for Royal Caribbean’s Utopia of the Seas, which was unable to dock in the port of Nassau, Bahamas, on November 5, 2024, due to heavy winds. 

“Just wanted to share a quick update about our stop at Nassau. The port is experiencing some crazy winds, up to 50 knots! Because of this, Utopia of the Seas decided to skip the port,” a current passenger shared on Facebook. 

However, other smaller cruise ships, including Liberty of the Seas, were still able to visit Nassau as planned – even with the inclement weather. 

“I heard that three smaller ships, including Liberty of the Seas, managed to dock, but honestly, with all port activities cancelled due to the weather, what’s the point? Are we really trying to play heroes here? Safety first, always!,” continued the current guest.

Unfortunately for Utopia of the Seas – which is massive at 236,860-gross tons and 1,188 feet long – docking is a much bigger ordeal than it would be for a smaller ship. 

For the sake of comparison, Liberty of the Seas is much smaller at 154,407-gross tons and 1,112 feet long. 

Docking in general becomes more dangerous in heavy winds, as there could be unpredictable swells, choppier water in the harbor than normal, and the ship may sway or move more than intended – potentially colliding with other vessels or pier infrastructure. 

This risk becomes exponentially greater with larger vessels, where greater mass can equate to more significant damage. 

Gloomy Weather Forecast in Nassau

Per cruise tracking data and the local weather forecast, Nassau can expect to experience rain showers through the night of Wednesday, November 6, 2024. 

However, the heavy winds that rocked the port when the Oasis-class vessel was supposed to dock at around 9 a.m. local time on November 5 are now being classified as more of a strong breeze – currently at about 24 miles per hour. 

Earlier in the day, the gusts were coming in at around 63 miles per hour and were much less manageable. 

The current weather in Nassau is not severe, and per the National Hurricane Center (NOAA), it’s not connected to Hurricane Rafael – which is currently just over 400 miles away from Nassau near the Cayman Islands.

Royal Caribbean's Utopia of the Seas
Royal Caribbean’s Utopia of the Seas (Photo Credit: Justin Kozemchak)

With the 4-night itinerary calling for a sea day on November 6, some onboard wondered if the ship might pay a belated visit to Nassau in lieu of a sea day.

“Nassau stop cancelled today due to wind. Not too surprising. It’s been quite breezy. Not sure if they’ll try tomorrow,” another current passenger mused on Facebook.

Read Also: Rough Seas on a Cruise Ship – How They Handle it

Cruise tracking data currently shows the June 2024-launched vessel holding steady off the coast of Nassau, somewhat close to Spanish Wells, Bahamas. 

That said, it’s unlikely that the port call will be rescheduled – as Nassau’s three piers have already been reserved by Oasis of the Seas, Carnival Sunrise, Carnival Sunshine, Carnival Glory, and MSC Meraviglia. 

Instead, Utopia of the Seas is likely staying put because she only has to travel about 90 nautical miles from Nassau to reach her final port call of the trip, which is on Perfect Day at CocoCay, Bahamas (the cruise line’s private island destination), on November 7. 

The current sailing will conclude at Port Canaveral (Orlando), Florida, the following morning – November 8. 

Faster Embarkation Coming to Singapore Cruise Center

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Anyone who travels often knows cruise terminals are not always the best at handling thousands of passengers at once.

Unlike airports, which have moved to contactless transactions and self-service kiosks that can make them (somewhat) more bearable, maritime terminals can be slow and outdated.

But Singapore Cruise Center (SCC) is tapping into airport innovations by working with SITA, a travel and transport technology company, to modernize its Tanah Merah and HarbourFront terminals and offer faster, more efficient cruise terminals.

“The maritime sector is currently around a decade behind the air transport industry in terms of digitalization of its terminal and passenger processing infrastructure,” said Julian Panter, CEO of SmartSEA, a SITA company.

“This partnership with Singapore Cruise Center is an important step for digitalizing the maritime industry, helping it to reach new levels of technology in passenger processing,” he continued.

SITA will install Smart Path hardware and Flex as a Service (FasS), allowing the cruise terminals to streamline passenger check-ins and reduce waiting times through advanced technology.

SITA’s Smart Path technology, which includes biometric-ready kiosks, self-service bag drops, and smart gates that will speed up each step of the passenger journey, will make it quicker and more convenient for Singapore’s approximately 7 million cruise and ferry guests.

The updates will enhance SCC’s ability to manage passenger volume at key points of entry into Singapore, especially for those traveling to and from the Riau Islands in Indonesia and Peninsular Malaysia.

Read Also: Boarding a Cruise Ship – All You Should Know

“Seamless travel, by air, sea, or land will be one of the drivers of growth for the travel and transport industry, with transport hubs seeing a need to quickly digitalize their infrastructure to remain ahead of the curve,” said Sumesh Patel, SITA’s president of Asia Pacific.

Added Lee Siew Kit, vice president of technology and IT at SCC, “We are happy to partner with SITA to bring aviation technologies to the maritime passenger industry so that we can provide similar seamless and future contactless experiences for our ferry, fly-ferry, and fly-cruise passengers.”

Modernization and Updates

The new installations at Singapore Cruise Center include 45 new kiosks across Tanah Merah and HarbourFront that allow guests to check in with minimal contact. These kiosks are anticipated to shorten waiting times and allow the terminals to handle high passenger volumes more effectively.

Eventually, the kiosks will feature biometrics to further enhance security and simplify identity verification for cruisers.

Additionally, 10 Smart Path Bag Drop units will reduce congestion at baggage drop-off areas, while 13 Smart Path gates will replace current systems with automated gates that facilitate quicker, smoother boarding.

Singapore Cruise Centre
Singapore Cruise Centre (Photo Credit: Nancy Pauwels)

The maritime company is also integrating its new Cruise and Ferry Operation System, a cloud-based Departure Control System, that will provide a single platform for passenger management, allowing for real-time updates and more coordination across terminal operations.

In February 2024, the cruise center announced it would spend $20 million for comprehensive upgrades of the Tanah Merah Ferry Terminal. The terminal redesign is expected to boost capacity by 20 percent and feature more dining options, new lounges, and an outdoor play area for children.

This is all good news for the nearly 1 million cruise passengers who pass through the terminals, including those on voyages offered by Holland America Line, Royal Caribbean, and Celebrity Cruises.

Singapore is also home to the Marina Bay Cruise Centre (MBCCS), which is owned by SATS Creuers Cruises Services. 

Urgent Airlift Takes Place for Celebrity Cruises Crew Member

In a carefully coordinated emergency operation off Australia’s New South Wales coast, an ill crew member from Celebrity Cruises’ Celebrity Edge was airlifted for medical treatment on November 5, 2024.

The complex rescue involved a team effort between a rescue helicopter and a support aircraft.

The call for assistance came as the 130,818-gross-ton Celebrity Edge was sailing along the South Coast of New South Wales on a 4-night roundtrip voyage from Sydney, Australia, to Hobart, Tasmania. 

As the ship was enjoying a sea day with plans to return to Sydney on November 6, the need for urgent medical care prompted the ship’s medical team to contact Australian maritime authorities.

The Australia Maritime Safety Authority (AMSA) dispatched a Challenger rescue airlift from Essendon, Victoria, near Melbourne, to meet a Toll Ambulance Rescue helicopter from Wollongong, New South Wales, south of Sydney.

The two rescue teams conducted a winch recovery to hoist the crew member from the ship to the helicopter and transferred them to medical care. You can watch footage of the important airlift below:

Following the challenging mid-sea rescue, the helicopter transported the crew member to Bega, New South Wales, located on Australia’s South Coast, where they were taken to a local hospital for further treatment.

“Australia has one of the largest search and rescue regions in the world. Strong collaborative relationships help save lives in this vast region,” said AMSA in a statement.

While no details on the crew member’s condition have been released, the successful operation serves as a testament to the capabilities of Australia’s rescue network. 

Rescues Down Under

This is the second dramatic sea rescue in weeks for an Australian cruise ship. On October 24, 2024, P&O Cruises Australia’s Pacific Explorer required a medical evacuation while sailing off the coast of Queensland, Australia.

Wrapping up a 10-night roundtrip cruise to New Guinea Island from Brisbane, Australia, a male passenger suffering a heart attack needed to be rescued by a helicopter and a Challenger Bombardier 604 jet rescue aircraft.

Read Also: How to Stay Safe and Enjoy Your Cruise Vacation

As the ship was 560 miles from Cairns, it was required to sail 280 miles to Willis Island as a halfway point so the Queensland Government Air helicopter could refuel following the rescue.

The rescue was successful, and the passenger was transported to Cairns Hospital for further treatment.

Unfortunately, the 77,441-gross-ton Pacific Explorer had also needed a medevac weeks earlier. On October 8, the ship owned by Carnival Corporation encountered another medical emergency during a voyage from Auckland, New Zealand.

P&O Cruise Ship Airlift
P&O Cruise Ship Airlift (Photo Credits: Australian Maritime Safety Authority – AMSA)

The ship, which departed from Auckland on October 1, spent a call in Norfolk Island, Australia, before several additional calls in Vanuatu. However, as passengers were about to disembark in Mystery Island on October 8, the captain suspended the disembarkation to save a passenger.

Attempts by the 1,990-passenger cruise ship to arrange a helicopter or plane evacuation from Mystery Island were unsuccessful, prompting Pacific Explorer to sail seven hours to New Caledonia. 

There, a military helicopter from the French Army successfully winched the passenger from the vessel and transported them to Noumea, New Caledonia, for further medical care.

While medical rescues at sea are rare, these recent medevacs illustrate they are not uncommon, especially given the large number of passengers and crew on cruise ships and the sometimes-remote nature of their itineraries.

Cruise ships are staffed with qualified medical professionals who are trained to handle a variety of health issues that may arise onboard. However, when an emergency exceeds the ship’s medical capabilities, the onboard team collaborates with maritime authorities to coordinate air or sea rescues.

Carnival Ship Arrives Back to California Homeport After Updates

It’s a momentous day in Long Beach, California as Carnival Panorama has arrived back at her homeport following her extensive dry dock in Singapore.

The freshly updated and enhanced vessel is now ready to resume her Mexican Riviera itineraries. Depending on the sailing date, Carnival Panorama is offering a selection of 6-, 7-, and 8-night sailings, visiting top ports such as Ensenada, Cabo San Lucas, Puerto Vallarta, Mazatlan, and La Paz.

“This morning Carnival Panorama arrives back into Loooooong Beach,” confirmed John Heald, Carnival Cruise Line’s Brand Ambassador. “She’s had a wonderful transpacific crossing and today starts her regular Mexican Riviera cruises.”

The first Mexican Riviera sailing is a unique 5-night cruise, departing on Tuesday, November 5, 2024. The ship will visit Ensenada from 8 a.m. to 5 p.m. on Wednesday, spend Thursday at sea, and enjoy a long visit from 7 a.m. to 3 p.. in Cabo San Lucas at the tip of the Baja Peninsula on Friday.

Saturday, November 9 will be another day at sea as Carnival Panorama makes her way back to Long Beach for debarkation on Sunday, November 10. From that date, the ship’s regular rotation of 6-, 7-, and 8-night itineraries will resume.

Carnival Panorama will remain in Long Beach offering these immensely popular cruise options at least through April 2026.

No matter which sailing travelers choose, they will enjoy the new upgrades made to the five-year-old vessel. Along with a general refreshment at the Sembawang Shipyard, Carnival Panorama received a new non-smoking casino extension, an Effy Fine Jewelry store, a new miniature golf course, and several other new spaces.

The most visible update to the vessel is her brand new red-white-and-blue hull livery, which completes the rollout of the new colorful hulls across the Carnival fleet.

“As you can see, she looks absolutely fabulous in her new livery,” said Heald when the ship left dry dock.

A Long and Unique Cruise Returning to Long Beach

To return to Long Beach following her upgrades, Carnival Panorama enjoyed a unique 24-night transpacific sailing that departed Singapore on October 12. The one-of-a-kind voyage included unique firsts for the cruise line and plenty of memorable occasions for travelers.

The ship was the first ever Carnival cruise ship to visit Manila, the capital of the Philippines, when she called on October 18 for a full day’s visit from 8 a.m. to 6 p.m.

While guests departed the ship to enjoy the unique and special destination, Carnival Panorama‘s 400 Filipino crew members also got a special treat with visits from their families.

The ship’s captain and officers also welcomed local dignitaries and media members for a ceremonial plaque exchange, which is common when a vessel visits a new port of call for the first time.

Carnival Panorama also visited Guam and Hawaii on her way back to California, giving travelers the unique opportunity to enjoy very distinctive ports of call on such an unusual journey.

Carnival Panorama Cruise Ship in Long Beach
Carnival Panorama Cruise Ship in Long Beach (Photo Credit: mikeledray)

While transatlantic cruises are relatively common as ships reposition to and from Europe or visit the many European shipyards for updates, transpacific sailings are much less frequent.

Read Also: What Is a Transpacific Cruise?

With Carnival Cruise Line, and sailing longer than 9 nights – and this was a 24-night voyage – is considered a special “Carnival Journeys” cruise. On these sailings, special entertainment, themed activities, and more are offered to give travelers an even more unique experience.

One of the most memorable times onboard can be enjoying the unique menus of a Carnival Journeys cruise, which often feature distinct and delectable dishes not available on regular cruises.

Heald has been sharing Carnival Panorama‘s dinner menus throughout the cruise, with such delicious options as Grilled Swordfish, Sweet & Sour Shrimp, and Yakitori Teriyaki Chicken. For dessert, don’t miss the Matcha Vanilla Cake, Double Roasted Pineapple, and Chocolate Panna Cotta.

Of course, many of Carnival’s other great options have also been available, including the new Vegan menus, Steakhouse Selections, and Everyday favorites. And don’t miss 24 nights to enjoy Carnival’s signature warm chocolate melting cake!

Have you ever taken a transpacific sailing? What other type of Carnival Journeys cruise appeals to you? Share your bucket list itineraries on the Cruise Hive boards!

Cruise Ship Guest Complains About Limited Gluten-Free Menu

As with most modern cruise lines, it’s nearly impossible to go hungry on a Carnival ship. 

But for some passengers craving a really specific dish, sometimes their “hanger” can get the better of them. 

This may be the case for a recent female passenger who wrote to Brand Ambassador John Heald to complain that she couldn’t get a gluten-free taco from the Blue Iguana Cantina while sailing onboard Carnival Liberty

The quick service dining venue, which offers authentic Mexican cuisine on the Lido deck, can be found onboard 23 of Carnival’s 27 ships.

“A lady wrote to me last week because her cruise on the Carnival Liberty was ‘ruined’ and has asked for a 50% refund because she couldn’t get a gluten free taco at the Blue Iguana,” Heald shared on his public Facebook page.

It’s unclear if the passenger follows a gluten-free diet by choice or out of medical necessity. 

Either way, there are plenty of other gluten-free options onboard served in the Lido Marketplace buffet, the main dining rooms, and at the specialty restaurants. 

“The beards have added a superb gluten free menu to the dining room and gluten free items on Lido…we do not yet have a gluten free tacho ummm, thing. And today I will ask the beards to see if we can add one,” Heald said in response to the complaint. 

While the brand representative had sympathy for the passenger’s dietary restrictions, she wasn’t going to get the refund she wanted with so many other options available onboard. 

In the hundreds of comments that replied to Heald’s post, most agreed that the complaining passenger was overreacting. 

Carnival Caters to Dietary Restrictions

Contrary to what this particular Carnival cruise passenger may believe, Carnival actually does a great job of accommodating food allergies and dietary restrictions to keep everyone safe and fed.

The culinary teams are able to accommodate vegetarian, low-cholesterol, low-fat, low-carbohydrate, low-sugar, and gluten-free diets pretty easily and without advance notice. 

Kosher meals can also be accommodated, but have to be requested at least three weeks prior to embarkation day

One way Carnival does this is by using the first-of-its-kind Menu Mate program across all its ships that maximizes transparency surrounding the ingredients used in food served onboard – eliminating unpleasant surprises from unexpected ingredients. 

Lido Dining on Carnival Cruise Line
Lido Dining on Carnival Cruise Line (Photo Credit: Melissa Mayntz)

“Our ships are equipped with Menu Mate™ food ingredient program fleetwide to accommodate guests with food allergies. Easily operated on touch-screen tablets at food venues, the Menu Mate food ingredient program is powered by award-winning CertiStar software to mitigate the risks of allergic reactions,reads Carnival’s website.

At each dining venue, crew members will ask guests about dietary needs, logging dietary restrictions into the Menu Mate program.

If preferred, guests can even enter their own restrictions into the program and are able to speak directly with the chef when necessary. 

Read Also: How to Truly Enjoy Your Dining on 3 Major Cruise Lines

From my personal experience sailing on Carnival Radiance at the end of September 2024, the crew members were extremely accommodating and careful about dietary restrictions. 

A member of my family who sailed with me has Celiac disease, meaning she can have no gluten or cross-contamination with gluten. 

At every meal, the waiters listened to her carefully about her restrictions and always prepared her meal in a separate place away from gluten-containing ingredients. She didn’t have a single bad reaction during our cruise. 

Halloween Party Goes Wrong Onboard Royal Caribbean Ship

Trick or treating is the name of the game on Halloween night – and Royal Caribbean’s Symphony of the Seas certainly had a trick to play on celebrating guests. 

The Oasis-class vessel’s final voyage, based out of Cape Liberty, New Jersey, embarked on October 27, 2024 – putting Halloween right at the middle of the 7-night Bahamas sailing. 

As with the other mainstream cruise lines, the 6,680-guest ship got into the spooky spirit with decorations – and commemorated Halloween night with a party in the Royal Promenade, the ship’s main atrium and indoor shopping mall, which didn’t exactly go to plan. 

Witness accounts state that the cruise line either used fog machines or dry ice to help create a festive ambiance, which accidentally set off the sprinkler system in the main promenade.

One passenger, who wanted compensation for the unexpected drenching, posted about the ordeal on Reddit. 

“They use dry ice for Halloween which set off the smoke detectors, slamming the watertight doors down, trapping cruisers near the rising tide bar, and cafe promenade, which turned into a pool, while ruining people’s clothes, cell phones and costumes,” the Redditor detailed. 

That said, many others found humor in what they deemed a Halloween they won’t forget – with someone joking on social media that the ship’s name should be changed to “Sprinkler of the Seas.”

Others called back to the sprinkler malfunction that occurred during Wonder of the Seas’ maiden voyage in 2022 – during which the sprinklers also went off unintentionally in the Royal Promenade and resulted in temporary closures on Decks 4, 5, and 6. 

As with other areas of the ship, the promenade has watertight doors that go down in an emergency, such as a fire or flood, to prevent the crisis from spreading throughout the ship – making any possible incidents easier to manage and resolve.

Thankfully, the Halloween party wasn’t actually an emergency so much as a malfunction of the smoke detection and sprinkler systems. 

Even better, the surprise indoor rain shower did not result in any injuries and the Royal Promenade was as good as new by the next morning.

The rest of the voyage operated by the 228,081-gross ton vessel – which sailed to Port Canaveral (Orlando), Florida; Nassau, Bahamas; and the cruise line’s private island destination in the Bahamas, Perfect Day at Coco Cay – went off without a hitch.

More Unusual Flooding Incidents 

While it’s not super common, every now and then, cruise ships find themselves in the headlines for flooding – with some incidents more unique than others.

For example, at the beginning of 2023, another Oasis-class vessel experienced an unintentional waterfall that spilled into the ship’s Central Park space. 

The unusual incident unfolded onboard Harmony of the Seas when the vessel made an abrupt, hard turn to avoid colliding with a refugee raft that was spotted at the last minute. 

This caused the water from the main pools on Deck 15 to overflow and spill six decks down onto Deck 8 (this ship does not have a Deck 13).

Royal Caribbean's Harmony of the Seas Water
Video Footage: @eloy4k

Thankfully, no one was injured in the incident and there was no reported damage to the ship. In the end, the refugee raft was found to be empty – so no rescue was actually needed and it was deemed a false alarm. 

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A slightly more recent incident, which occurred in January of 2024, was unusual because of the type of voyage more so than the nature of the flooding. 

Just three weeks into the Ultimate World Cruise – which circumnavigated the globe earlier this year over the course of 274 nights – Serenade of the Seas went viral for a massive flooding incident

The water, which was primarily pooling on Deck 12, came as a result of stormy weather and strong winds as the ship made her way down the coast of Brazil and Uruguay in the first few days of the new year. 

The incident was quickly resolved – but not before it added to the fire storm of intrigue into the Ultimate World Cruise unfolding on TikTok toward the beginning of the extended voyage.