Carnival Cruise Line is testing a new debarkation procedure using the Carnival Hub app, with the hopes that it will help streamline the process and minimize crowds while still giving guests plenty of options for how they choose to leave the ship at the end of their cruise vacation.

Luggage Tag Distribution to Change

In an effort to further smooth the debarkation process, Carnival Cruise Line is introducing a way to for guests to use the Carnival Hub app to choose their debarkation time and receive notifications about when they can leave the ship.

“We always want debarkation to be as easy as possible. Sometimes it is, sometimes it is not,” said John Heald, Carnival Cruise Line brand ambassador. “I wanted to let you know that we are rolling out a new debarkation system for those guests who put their luggage outside of their cabin door and want to choose what time they will disembark.”

Rather than having thousands of guests head to Guest Services to choose luggage tags, passengers will now be able to select their debarkation time and the number of luggage tags they need via the Carnival Hub app. The appropriate tags will then be delivered to their stateroom.

On debarkation morning, a notification will be sent through the app to alert guests that their luggage is ready and they can leave the ship.

The new process is called “Digital Debark” and is currently being piloted aboard four ships: Carnival Spirit sailing from Mobile, Alabama; Carnival Conquest from Miami, Florida; Carnival Dream from Galveston, Texas; and Carnival Elation from Jacksonville, Florida.

Heald has indicated the new procedure will be gradually rolled out to other ships in the fleet, but no timeline has been confirmed for when different Carnival cruise ships will offer Digital Debark.

What About Self-Assist and VIFP Guests?

The new Digital Debark luggage tag distribution will not impact guests who prefer to use Carnival’s Self-Assist debarkation option. Those guests carry off all their luggage themselves, without the need for any luggage tags at all. Self-Assist guests will still be among the first to debark the ship, as soon as the vessel has cleared immigration and debarkation can begin.

Similarly, guests at the Diamond and Platinum levels of Carnival Cruise Line’s “Very Important Fun Person” (VIFP) loyalty program who have earned priority debarkation as a perk will also not be impacted, as their top level luggage tags will be delivered to their staterooms without the need to select any digital option.

The same goes for guests who have purchased Faster to the Fun or who are staying in suites, which also include priority debarkation as a benefit.

Furthermore, guests who prefer not to use the Carnival Hub app, whether they do not have a smartphone, have trouble connecting to the ship’s onboard wireless signal for full app usage, or who simply prefer to unplug while on vacation, can still visit the display set up near Guest Services to choose their luggage tags in person.

Read Also: How Long Does It Take to Get Off a Cruise Ship?

Heald does warn, however, that collecting luggage tags may not continue to be an option in the weeks and months to come, hinting that even more functionality will be coming to the app.

“We really believe that [Digital Debark] will help and eventually move away completely from the system of having to collect tags from the board which we all know is not perhaps the best,” Heald explained. “This is another reason to download the Hub App and there will many more reasons to do so in the days to come.”

Multiple Uses for the Carnival Hub App

The Carnival Hub app was first introduced in 2015 aboard Carnival Breeze, and was quickly rolled out fleetwide to offer guests an easy, convenient way to know what is going on during their cruise with event and activities lists, times, and locations.

The app is much more than just a digital version of the Fun Times onboard newsletter, however. It has been updated and expanded over the years to include the ability to make dinner reservations, book shore excursions or spa treatments, preview menus, view deck plans, check-in for a cruise, chat with others in your travel party, check onboard accounts, view photos taken by ship photographers, and more.

The Carnival Hub app is compatible with both iOS and Apple devices, and is free to download through the Apple app store and similar distribution sites.

Guests should download the app well before setting sail, or if they already have the app but haven’t used it in several weeks or months, check to be sure they have the most updated version and can log in correctly so they will be able to use all its interactive features and really make the most of everything their cruise offers.

With holiday cruises now underway, Carnival Cruise Line has found itself in the middle of another dress code controversy – whether or not guests should be able to wear pajamas to breakfast in the Main Dining Room.

For many families, a cozy, pajama-clad breakfast is a holiday tradition, but some travelers feel such casualness should be reserved for while one is celebrating at home, not on a cruise ship.

Are Pajamas Suitable for the Main Dining Room?

The controversy has erupted as guests have asked Carnival Cruise Line brand ambassador John Heald about whether or not pajamas will be permitted in the Main Dining Room on Christmas morning.

Matching pajama sets and a cozy, casual breakfast is a fun tradition that many families enjoy, and they would like to do the same even while onboard a holiday cruise.

Other travelers, however, point out that when one is on a Christmas cruise, they are not at home and not all traditions may be appropriate when there are thousands of guests onboard.

Heald has posted a poll on his popular Facebook page asking what experienced Carnival fans think about whether or not pajamas should be permitted on what is now being called “pajamagate.”

“Would you wear pajamas to breakfast on Christmas Day in the dining room?” Heald asked.

With more than 12,000 votes cast, the most popular response, with 68% of the votes, is “No, but I have absolutely no objection to others doing so. It’s fun.”

A total of 23% of voters say that yes, they would wear pajamas, while only 9% disagree and say that pajamas should absolutely not be allowed.

Opinions have been heated on pajamagate, with some Carnival fans noting that the Main Dining Room dress code is already relatively relaxed, and so pajamas should not be a problem. Others are “disgusted” at the idea and feel that pajamas should not be permitted in any public area of a cruise ship, and should instead be confined to one’s stateroom.

“Yes indeed, it’s Pajamagate and honestly, I don’t know what’s right and what’s wrong,” said Heald.

Carnival Cruise Line is permitting pajamas in public for a couple of seasonal holiday events – a Family Pajama Jam on the Lido Deck before the holiday-themed Dive-In movies, as well as a pajama parade for all ages. These special activities are not during meals or in the Main Dining Room, however.

What Type of Pajamas

It should be noted that no details of what type of pajamas will be considered acceptable for onboard activities have been announced.

Many stores offer matching family pajamas in fun holiday designs, which are usually long pants or shorts along with shirts. This would be similar to wearing sweatpants and a sweatshirt, which would be permitted in the Main Dining Room for breakfast or brunch.

If travelers were to opt for skimpier or less modest pajamas, for example, such as silky Santa-themed negligees or other eye-catching attire, it is unlikely they would be allowed, even for a special holiday breakfast.

Read Also: Carnival Cruise Line Warns Guests About Inappropriate Attire

Even outside of holiday sailings, some guests do wear pajamas or robes to breakfast, at least to the Lido buffet. This occasionally raises eyebrows and complaints, but is not considered a significant issue. Because holiday pajamas have become a trend in recent years, however, the dress code comes into more question for holiday cruises.

Other Dress Code Controversies

“Pajamagate” is not the first time dining room dress codes have been called into question for Carnival Cruise Line. Heald regularly fields questions about hats, jeans, or other attire and whether or not it is permissible in the Main Dining Room.

Some discussions focus on daily dining room clothing, while others are directed toward formal night or “Elegant Evening” attire, such as whether or not a military dress uniform is suitable, or if a cowboy should be permitted to wear boots and a hat.

Ultimately, the answer to the questions is usually similar – while some clothing is not permitted for safety’s sake, such as bare feet or wet swimwear – guests are generally permitted to dress as they like, within reason. Crew members can always deny dining room entry to any guest who is inappropriately dressed, such as wearing shirts with vulgarities or profanity or severely torn clothing.

Carnival’s website does have a section on “What to Wear” that covers the cruise line’s overall dress code for casual days, evening wear, and dress codes in certain specialty restaurants. Pajamas, however, are not discussed in the overall dress code guidelines.