Eight cruise guests from Norwegian Cruise Line’s Norwegian Dawn have been left on their own in Africa after failing to return to the ship on time following a visit to Sao Tome and Principe on March 27, 2024, just a week into the 21-night cruise from Cape Town to Barcelona.
The guests have attempted to rejoin the ship but have faced numerous difficulties, including health issues, lack of payment methods for arrangements as they try to catch the ship, and lengthy travel through several countries.
Multiple Guests Stranded in Africa After Missing Ship
After enjoying a day in Sao Tome and Principe, eight guests aboard Norwegian Dawn were unable to return to the ship by the published all-aboard time of 3 p.m. and were subsequently left behind in the port while the ship sailed away.
The incident happened on Wednesday, March 27, when the ship was tendering in the small African island nation. According to the impacted guests, who have been speaking with various media outlets, they were on a private tour – one not arranged through Norwegian Cruise Line – when it became apparent they would not make it to the ship on time.
“We were like, our time is getting really short, and [the tour operator was] like, no problem, we can get you back within an hour,”one of the guests, Jay Campbell from South Carolina, said.
Campbell claims Norwegian Dawn was still in the harbor when the tour did arrive back at the dock, but that communication from the harbor master to the vessel was refused.
“The captain could have made an easy decision to turn one of the tender boats back, pick us up, safely load us and then go on the way,”Campbell said.
Norwegian Cruise Line has been strict about the ship’s all aboard time and how the process has been handled.
“On the afternoon of March 27, 2024, while the ship was in Sao Tome and Principe, an African island nation, eight guests who were on the island on their own or with a private tour missed the last tender back to the vessel, therefore not meeting the all aboard time of 3 p.m. local time,”a statement from the cruise line read.
“While this is a very unfortunate situation, guests are responsible for ensuring they return to the ship at the published time, which is communicated broadly over the ship’s intercom, in the daily communication and posted just before exiting the vessel.”
Norwegian Dawn Cruise (Photo Credit: Vytautas Kielaitis)
No matter what port of call such a situation may happen in, impacted guests are responsible for any costs to rejoin the ship or return home, including hotels, meals, airfare, visa fees, and other expenses, often in a foreign currency.
Campbell claims to have spent more than $5,000 on food, toiletries, hotels, and transportation in an effort to rejoin the ship thus far. Some of the passengers in the impacted group do not have their international credit cards or other methods of payment available, though the cruise line did ensure their international passports are available.
“When the guests did not return to the vessel at the all-aboard time, their passports were delivered to the local port agents to retrieve when they returned to the port,”Norwegian Cruise Line explained.
“Our team has been working closely with the local authorities to understand the requirements and necessary visas needed if the guests were to rejoin the ship at the next available port of call. We are in communication with the guests and providing additional information as it becomes available.”
Where Are They Now?
Unfortunately, the stranded guests’ plans have become more complicated as their time in Africa gets longer. After 15 hours of travel through six countries to reach Norwegian Dawn‘s scheduled port of call in Gambia on Sunday, March 31, they were still unable to rejoin the vessel.
Low tides forced the ship to remain at sea instead of docking, which means the travelers now need to move on to Dakar, Senegal, where the ship should be visiting on Tuesday, April 2.
Norwegian Cruise Cruise Ship (Photo Credit: Dennis MacDonald / Shutterstock)
If they are unable to reach the vessel during that visit, Norwegian Dawn will move on to the Canary Islands, arriving on Friday, April 5 at Santa Cruz de Tenerife – more than 3,200 miles (5,150 kilometers) from where the travelers were last aboard the ship.
The impacted travelers are facing a number of obstacles, including not having their money, essential medication, vaccination certificates (required by immigration authorities in several African nations en route), and other possessions available.
Several of the guests are reported to be elderly and with challenging medical conditions, including pregnancy, cardiac issues, and paralysis.
All cruise lines have similar policies when travelers do not return to the ship by the stated all-aboard time, and always recommend that guests choose shore excursions booked through the cruise line rather than make private tour arrangements.
Should a cruise line tour be late, additional help will be available for travelers and the ship may even delay its departure to ensure guests are not left behind, depending on available options in each individual port.
Following the catastrophic bridge collapse that led to the closure of the Port of Baltimore, Carnival Cruise Line is relocating operations for its ships to Norfolk. The move entails a massive logistical operation, impacting travel plans and operations for both the cruise line and passengers.
Moving Operations Amid Baltimore Port Closure
In the wake of the collapse of the Francis Scott Key Bridge, which led to the temporary closure of the Port of Baltimore, Carnival Cruise Line has announced a significant operational shift. The cruise line will be moving its operations from Baltimore to Norfolk, Virginia, impacting the travel plans of thousands of passengers, mainly on upcoming voyages aboard Carnival Pride and Carnival Legend.
The port change is an immediate result of the bridge collapse, caused by a collision with a cargo ship that had lost power on March 26, 2024, leaving cruise and cargo ships scrambling to adjust schedules to avoid the off-limits Baltimore waterways.
John Heald, Carnival Cruise Line’s brand ambassador, detailed the extensive efforts underway to ensure a smooth transition.
“I must, of course, let the guests who are booked on the next few cruises on Carnival Legend and Carnival Pride that were due to leave and return from Baltimore know that the Beards are going to be letting you know early next week what will happen and how we will, of course, take great care of you,” he began.
“I realize how anxious you are to know and so, please let me promise you we will be providing you with all of the information very soon,” he added.
As passengers are eager to learn what the move to Norfolk means for their upcoming cruises, Heald explained the herculean efforts being made that involve coordinating with local authorities and service providers, from pier space to security staff and provisions
Navigating the Logistics
The logistical challenges of moving large cruise ships from Baltimore to Norfolk are immense. Carnival has had to work closely with Port Norfolk to secure necessary resources such as pier space, linesmen, porters, stevedores, and pilots.
Additional staff for check-in and security, arrangement for fuel and freshwater supplies, and coordinating with United States Customs and Border Protection for embarkation and debarkation procedures are just a few of the operational hurdles.
Heald specified some of the logistical challenges, including, “Arranging for tankers to take off the fuel 2,000 people have left behind during their cruise” and “reticketing 1,000 plus crew members who were supposed to be replacing the crew going on vacation in Baltimore to join and depart from Norfolk.”
Photo Courtesy: Carnival Cruise Line
“These are just a few of the operational things that the Beards have had to do in a very short space of time,” Heald stated.
For passengers, the shift also means adjusting travel plans. The distance between Norfolk and Baltimore is significant, requiring approximately a 4-hour drive between two states separated by the expansive District of Columbia metro area. For those wishing to fly, an hour in length, non-stop flights are being offered between the two cities aboard Southwest Airlines.
Passengers are left wondering if they will need to foot the bill for the additional travel expenses as Carnival reviews the necessary requirements to relocate its homeport within days of the tragedy.
Heald did add that Carnival is organizing buses to offer free transport from Baltimore to Norfolk for passengers “who need it.” This could include passengers aboard Carnival Legend, which set sail from Baltimore two days before the bridge collapsed on a 7-night Bahamas cruise. The ship is set to return on March 31, leaving Carnival scrambling to ensure the ship can dock in Norfolk and that crew are available to assist in passenger disembarkation.
Carnival Legend is also slated to embark on a 7-night Eastern Caribbean sail on March 31.
The Port of Baltimore, known for its central location that appeals to drive-in passengers, previously allowed many travelers to conveniently arrive by car. Now, with the shift to Norfolk, those who drove will need to consider the logistics of returning to Baltimore for their vehicles.
Additionally, passengers who initially flew into the area must rebook their flights from Norfolk International Airport. Given that Norfolk International operates at a lower capacity compared to Baltimore-Washington International Airport, this may present further challenges.
Carnival Magic, Norfolk, Virginia (Photo Credit: Nauticus)
The financial losses to the Port of Baltimore will also be immense, as moving operations from Baltimore to Norfolk will cause a decrease in tourism revenue from passengers spending money in Baltimore before and after cruises, including hotels, restaurants, and attractions.
There will also be a financial hit to Carnival. parent company Carnival Corporation said in its recent earnings report on March 27, “Given the timing of yesterday’s event in Baltimore and the temporary change in homeport, our guidance does not include the current estimated impact of up to $10 million on both adjusted EBITDA and adjusted net income for the full year 2024.“
The port will also lose docking fees, cargo handling, and other services that affect employment, such as customs, security, and local transportation providers who depend on cruise operations for their businesses.
However, Norfolk stands to gain from the temporary relocation through the unexpected influx of passengers spending in the city. Successfully accommodating the relocated cruises could also position Norfolk as a viable alternative for future cruise operations.
Discover everything you need to know about the Perfect Day at CocoCay as part of your luxury cruise to the Bahamas. From beautiful beaches and exciting water slides to delicious dining options, this private island paradise has something for every cruiser.
The amazing port of call at CocoCay Bahamas combines a private island experience with beautiful sandy coves, theme park rides, water slides, island cuisine, and once-in-a-lifetime experiences such as floating high above the island on a helium balloon ride.
We’ve got the low-down on everything you need to know about CocoCay before you visit, so let’s get started!
Where is CocoCay Bahamas?
Part of the Berry Islands in the center of the Bahamas archipelago, CocoCay was previously known as Little Stirrup Cay. It is less than a mile wide and about 200 yards long, covering a total of 125 acres.
It is located about 55 miles northwest of Nassau, the capital of the Bahamas, 140 miles east of Miami/Fort Lauderdale, and 240 miles from Port Canaveral.
For an island overview, check out CocoCay map for Perfect Day at the CocoCay attractions.
Visitors can’t just pop over in a private boat and enjoy the amenities. CocoCay is leased by Royal Caribbean International for use exclusively by its visiting cruise ships. The island has no cars and no hotels, so it is best not to get left behind when your cruise ship departs!
What Exactly is Perfect Day at CocoCay?
Imagine your perfect day. The sun is shining on the stunning turquoise waters, and you’re looking forward to spending time doing your favorite activities with family and friends. That’s exactly what the cruise line had in mind when they created their private island experience for cruisers.
Royal Caribbean’s Perfect Day at CocoCay is the chance to enjoy unforgettable experiences in a safe private island environment as part of a Bahamas cruise.
This private island has been an exclusive beach escape for Royal Caribbean cruisers since the 1980s, but the newly updated amenities and facilities put Perfect Day at CocoCay in a league of its own. Even sister line Celebrity Cruises is allowing its passengers to enjoy the island, too.
Photo Courtesy: Royal Caribbean
Fortunately, the dock can accommodate two ships at a time. The island is designed to provide ample amenities for up to 6,000 cruisers a day. It has plenty of space and more than enough lounge chairs for everyone to feel they are in their own peaceful island hideaway.
Visitors can choose what they want to do at CocoCay. Watersports, thrilling rides and one-of-a-kind experiences can all be experienced along with several huge beach areas for just chilling out and enjoying the sand and sea. You can even get married at one of the island wedding sites during your Perfect Day at CocoCay!
Record-Breaking Experiences at CocoCay
Here are some of the highlights for lucky cruisers planning the Perfect Day at CocoCay:
Three beautiful white sandy beaches
Hideaway Beach – CocoCay’s first adults-only area
Daredevil’s Peak™ at 135 feet high it’s the tallest waterslide in North America
Oasis Lagoon – the largest freshwater pool in the whole of the Bahamas
The biggest wave pool in the Caribbean
New Coco Beach Club with private over-water cabanas
A 1600-foot-long zip line
Up, Up and Away – the highest viewpoint in the Bahamas from your helium balloon ride rising 450 feet above CocoCay
13 Waterslides – the most anywhere in the Caribbean
Underwater soundtrack at Oasis Lagoon
Things to Do at Perfect Day at CocoCay Bahamas for a Fee
While some activities are included in the cruise price, others attract an additional fee. Check out the full list of Perfect Day CocoCay Bahamas activities below, starting with those that have an additional cost.
Thrill Waterpark
Royal Caribbean’s Thrill Waterpark is a mega watersports paradise with 13 waterslides, the Caribbeans’s largest Wave Pool, Adventure Pool, and Snack Shack, serving complimentary food and snacks. Guests under 42 inches in height are required to wear a swim vest to use the Adventure Pool and Wave Pool.
Sit back and relax in the sun or head to the record-breaking pools and slides for an unforgettable day. You’ll find stomach-churning drops, zig-zag bends and scary water rides to suit all levels and ages.
Offering unforgettable experiences such as the tallest waterslide in North America, the Thrill Waterpark admission fee includes beach chairs and unlimited use of the wet and wild experiences. Private cabanas can be rented and prices vary by season and location. Those around the beach and pool areas include Waterpark admission and slides for up to 6 guests.
Daredevil’s Peak at Thrill Waterpark
You can pay an add-on fee for the Zip Line and Helium Balloon ride or buy upgraded packages to include the Thrill Waterpark and Zip Line. Pre-book your Waterpark admission onboard and then swipe your SeaPass card to enter. A wristband system allows you to re-enter as often as you like.
Adventure Pool
Part of the Thrill Waterpark, you can bounce, climb and swing you way around the Adventure Pool, mastering a series of obstacles and challenges as you go. Test your balancing skills by navigating across a path of floating lily pads. The Adventure Pool is included in Thrill Waterpark admission.
Adventure Pool
Wave Pool
Still, within the Thrill Waterpark, the incredible Wave Pool is the biggest in the Caribbean. When the countdown clock hits zero, the simulated waves create turbulent surf to buffet and thrill swimmers of all ages. The fee is included in Thrill Waterpark admission.
Wave Pool
Zip Line
Find yourself soaring high above the harbor on a thrilling ride speeding you over the Waterpark and Harbor Beach. The Zip Line is 1,600 feet in length, with three segments lasting around 20 seconds each.
CocoCay Zip Line
Riders must wear closed-toe shoes or training shoes to participate. Only riders weighing between 50 and 300 pounds are permitted to try this fabulous ride. There’s an additional fee to experience this adrenalin-pumping ride.
Up, Up and Away Helium Balloon
This amazing experience allows cruisers to get a bird’s eye view of the island, its attractions, and the beautiful blue ocean and golden sandy beaches surrounding it. It gently rises 450 feet in the air and carries 30 passengers at a time.
Up, Up, and Away at Perfect Day at CocoCay (Photo: Royal Caribbean)
No pre-reservation is available as this sky ride only runs when wind conditions are favorable. Just buy your ticket when you arrive on the island for your Perfect Day at CocoCay, and don’t forget to take your camera. The views of the island and beyond are just amazing!
Daredevil’s Peak Waterslide
With a height platform of 135 feet, Daredevil’s Peak is the highest waterslide in North America. In fact, it is 10 feet taller than Universal’s Volcano Bay in Orlando and 15 feet taller than Disney World’s Blizzard Beach.
Daredevil’s Peak Waterslide
This is definitely one for the adrenalin junkie’s bucket list as you climb 200 steps to the launch pad and then descend to a watery landing. It’s the ultimate white-knuckle ride with an amazing rush designed for the most daredevil riders. The ride is included in Waterpark admission.
Restrictions: Riders must be 48 inches minimum in height and a maximum weight of 300 pounds.
Splash Summit
Within the Thrill Waterpark, Splash Summit offers six thrilling waterslides with a variety of descents. Watch riders enjoying these awesome water flumes before heading off to try them for yourself. These phenomenal water slides include The Twister, The Slingshot and four Splash Speedway Racers.
Splash Summit
The Twister
Try the Twister, a winding tube slide navigated on a two-person raft. The Twister Waterslide launches from a 60-foot high platform which twists and turns as it descends.
Restrictions: 48 inches minimum height or 40 inches wearing a swim vest
Maximum weight 300 pounds per person or 550 pounds total raft weight
The Slingshot Waterslide
Dropping from a 60-foot-high platform, The Slingshot delivers the experience of zero gravity as you catapult down.
The Slingshot Waterslide (Photo Credit: Melissa Mayntz)
Restrictions: 48 inches minimum height or 40 inches wearing a swim vest
Maximum weight 300 pounds per person or 550 pounds total raft weight
Splash Speedway Racers
Challenge family and friends to a competitive descent on the four-lane Splash Speedway Racers. Launch yourself from the 40-foot-high platform for the fastest descent!
Restrictions: 42 inches minimum height
Maximum weight 300 pounds
Other Waterslides Included in the Thrill Waterpark
Perfect Day at CocoCay
Dueling Demons Waterslides
Descend from 75 feet in the air on the Dueling Demons. These twin drop slides start by releasing riders through a trap door. The next thing you know, you’re hurtling down an almost vertical flume to a big splash at the bottom.
Restrictions: 48 inches minimum height
Maximum weight 300 pounds
Screeching Serpent Waterslide
The 50-foot high Screeching Serpent Waterslide will certainly live up to its name!
Restrictions: 48 inches minimum height
Maximum weight 300 pounds
Green Mamba Waterslide
Another 50-foot-high slide, the Green Mamba is one to work up to.
Restrictions: 48 inches minimum height
Maximum weight 300 pounds
Manta Raycers Waterslides
For juniors and the more intrepid, Manta Raycers start from a 25-foot high platform.
Restrictions: 40 inches minimum height
Maximum weight 300 pounds
Exclusive Zones and Beaches
New Hideaway Beach
Opened in January 2024, Hideaway Beach is the ultimate adults-only beach on the southeast coast of CocoCay. This cool area is well worth paying for. Relax to music orchestrated by DJs, party in the beautiful Hideaway Pool, or sip cocktails at the swim-up bar.
When hunger strikes, head to Slice of Paradise for a slice or two of your favorite pizza or sample tasty snacks and bites at Hideaway Hut. On the Rocks is the shady upscale bar and unofficial lookout area right on the shore.
Hideaway Beach
Also within this area is The Hideout, another select area that offers an extra special island experience. Ten poolside cabanas pamper guests with a fridge, floating beach mats, and butler service. Alternatively, relax on the in-water loungers and poolside chairs.
Coco Beach Club
Coco Beach Club is on the far side of CocoCay from the Arrivals Plaza. A dedicated tram carries visitors and their beach gear directly to this sandy Chill Zone haven. The area was a new addition to the island that opened in 2021.
There’s an admission fee to access the exclusive Coco Beach Club and enjoy the beautiful sandy beach, clubhouse restaurant, bar and infinity pool. Beach chairs and umbrellas are included in the Day Pass, along with complimentary dining at the upscale Coco Beach Club Restaurant.
Coco Beach Club
For the ultimate private area, over-water cabanas can be rented for up to 8 guests to share. Reached along private boardwalks, they include an over-water hammock, shower and small waterslide right into the sea.
Cabanas include a blissful L-shaped sofa for an afternoon nap, minibar, dining table, lounge chairs, towels, power outlets, USB ports, storage locker, drinks cooler (unlimited bottled water) and dedicated Cabana Butler Concierge. You might be tempted to stay and let the ship depart without you!
Coco Beach Club Over water Cabana
Free Things to Do at Perfect Day at CocoCay Bahamas
Like many things on a luxury cruise, your cruise price includes some complimentary experiences at Perfect Day at CocoCay, while other optional activities attract an additional fee.
If you don’t want to pay Waterpark admission fees, simply relax on complimentary beach chairs on the white sand, swim in the warm Bahamian waters right off the beach and enjoy the following free activities:
Splashaway Bay
Located just outside Thrill Waterpark, Splashaway Bay is a complimentary play area for children with five waterslides, two drench buckets and many more ways to stay cool. Pools, fountains and water cannons provide endless fun for kids.
Splashaway Bay
Restrictions: 42 inches minimum height
Maximum weight 200 pounds
Captain Jill’s Galleon
Right by the Arrivals Plaza, this free fun play area includes a realistic life-size galleon with a few modifications, including a tunnel slide and scramble net. There are fun water cannons onboard and on an island pool for returning fire back to the ship.
Oasis Lagoon
Welcome to the largest freshwater pool in the whole of the Bahamas. Oasis Lagoon is located in the center of CocoCay and there’s room for everyone in this record-breaking pool, which covers 33,175 square feet.
To get some idea of just how large that is, you could drop a 737 airplane in there and still have room to play. It holds 800,000 gallons of freshwater and took eight days to fill!
Oasis Lagoon
The lagoon is designed with a series of intimate coves and a shallow entry area for youngsters to safely paddle and play. The pool has an official capacity of 1,750 people, but even with thousands of cruisers on the island, there are so many different zones it’s unlikely to ever feel overcrowded.
The pool is surrounded by beach chairs and shady palm trees, making it perfect for families. Swim between the islands, float around and watch children having fun. One of the surprises awaiting swimmers is the underwater music when you put your head under the surface. How cool is that!
Oasis Lagoon
Relax and stay cool in the pristine waters, or head to the swim-up bar for some cool refreshments, including the Coco Loco island specialty. There are 23 seats around the swim-up bar or you can enjoy your fruity cocktail at one of the swim-up islands.
Free admission
Complimentary beach chairs
Complimentary snacks, burgers and hot dogs at the Snack Shack
Of course, you can rent a cabana for the ultimate relaxation complete with attendant service.
Chill Island
Accessed along a green path, Chill Island is another complimentary beach area to enjoy on your Perfect Day at CocoCay. It has its own watersports marina, optional private cabanas and day bed rentals and is intended to be a quiet area for savoring the crystal clear waters and powder-soft sand.
Rent snorkel and diving equipment from the Snorkel Shack, or bring your own equipment and view the underwater world in crystal clear water. If you prefer, book a Wave Jet Tour and go wave-running over the calm surface of this ocean paradise. It’s the perfect choice for family fun on a budget.
Chill Island (Photo Credit: Darryl Brooks)
Just steps from the water’s edge, the Chill Grill serves complimentary barbecued chicken and Caribbean-style food with a spicy tang. After lunch, snooze the afternoon away in your own private cabana, daybed or clamshell chair (all rentals) complete with service from a personal attendant.
Free admission
Complimentary beach chairs
Optional Beach Lounger rentals for two (fee)
Floating beach mat (fee)
Watersports rentals available
South Beach
Right next to Coco Beach Club, South Beach is a gorgeous area for families and cruisers to relax and chill on the beach. It has a traditional beach sports zone, including volleyball courts and basketball.
CocoCay South Beach (Photo Credit: Solarisys)
Fabulous beach activities include sea kayaking and paddleboarding in the calm waters. For a more laid-back experience in the sun, there are private bungalows, daybeds, and teepees (cone-shaped tents) available for rent.
Free admission
Complimentary beach chairs
Sports courts
Watersports (some are free)
Straw Market
No Perfect Day in the Bahamas would be complete without a visit to a Straw Market to pick up some Bahamian clothing and souvenirs. Of course, CocoCay has a Straw Market of its own. Items can be charged to your SeaPass, but vendors are always happy to accept cash (US$).
Towels, freshwater showers, restrooms and beach access wheelchairs are all included as part of a Perfect Day at CocoCay. There is a nominal fee for security lockers.
Perfect Day at CocoCay includes lifeguards at every pool and beach, but parents should keep a watchful eye on children. A free tram service transports guests around the island. It runs every 15 minutes and stops at:
Arrivals Plaza near Thrill Waterpark
Chill Island
Oasis Lagoon
South Beach
Coco Beach Club, which also has a dedicated tram at peak times
Hideaway Beach
Food and Drink at CocoCay Cay
How to Pay for Perfect Day CocoCay Dining and Beverages
Some food and snacks are available free of charge during your day at CocoCay, while other restaurants make a charge.
Drinks are charged the same as if you were onboard. If you have purchased a drinks package as part of your Royal Caribbean cruise, you can use it for free drinks at most bars on the island. Make sure you take your SeaPass card ashore with you.
Skippers Grill
The nautically-themed Skipper’s Grill, Chill Grill, and Snack Shacks dotted around CocoCay island all offer complimentary food and snacks, including burgers, hot dogs, salads, and more.
The Grille at Coco Beach Club is included in your Beach Club admission and serves Mediterranean cuisine with ocean views.
If you prefer somewhere quieter and more exclusive, head to Captain Jack’s and enjoy the à la carte menu at additional cost. Their signature mango-habanero wings are a great choice, or how about some freshly cooked steak fries? Grab a drink at the Rowboat Bar or perch on a rope swing and enjoy live music and waterfront views.
Captain Jack’s
Which Cruise Ships Call at CocoCay?
If you want to enjoy a day on this slice of paradise, there are several Royal Caribbean cruise ships that visit CocoCay as a regular port of call. Check out the dates and itineraries of the following ships:
Adventure of the Seas
Allure of the Seas
Anthem of the Seas
Enchantment of the Seas
Freedom of the Seas
Grandeur of the Seas
Icon of the Seas
Independence of the Seas
Jewel of the Seas
Liberty of the Seas
Mariner of the Seas
Odyssey of the Seas
Symphony of the Seas
Vision of the Seas
Wonder of the Seas
From September 2024 onwards, they are joined by…
Harmony of the Seas
Liberty of the Seas
Oasis of the Seas
Radiance of the Seas
Voyager of the Seas
The sister brand, Celebrity Cruises, also has ships visiting CocoCay, including Celebrity Reflection and Celebrity Beyond. In early 2025, they will be joined by Celebrity Equinox. With so many of the Royal Caribbean fleet visiting this popular island, you’ll probably be able to include it while sailing on your favorite Royal Caribbean cruise ship.
Tips for Enjoying a Perfect Day at CocoCay
You’ll find almost everything you need when you step ashore at CocoCay. Don’t forget to take your SeaPass card to pay for drinks, optional upgrades and experiences.
Sunscreen, sunglasses, hats and swimwear are essentials. You might also want to take books/magazines, your cell phone and snorkel gear, if you have it.
There is internet connectivity for those who purchase the onboard internet package.
Bring your beach towels from your cabin. You must also take them back to hand in at the end of your cruise. While ashore, you can swap wet towels for dry ones.
You can pay with cash (US dollars) or SeaPass when you shop at the local Straw Market.
Download the map on the Royal Caribbean app for getting around CocoCay.
And don’t forget to get off early to secure the best lounge chairs. There are plenty of chairs and umbrellas for everyone, but the best locations are quickly taken. You will also find the shortest lines early and late in the day.
CocoCay Bahamas Weather
CocoCay Bahamas is a great choice for the cruise line’s beach day experience, thanks to its natural beauty, proximity to several major cruise ports, and its sunny year-round climate.
Temperatures at Perfect Day at CocoCay range from average highs of 74°F in January and February to 88°F in July and August. Cool sea breezes keep temperatures pleasant and overnight lows rarely drop below 70°F. Water temperatures are equally balmy, ranging from 73-82°F depending on the season.
Celebrity Cruises, Perfect Day at CocoCay (Photo Credit: EWY Media / Shutterstock)
Rainfall at CocoCay Bahamas is rare in winter, with just 2-3 inches falling per month from November through April (the main cruising season in the Caribbean/Bahamas). Rainfall is heavier in the summer months.
Expect 6-7 inches per month from May through July, falling as short but heavy afternoon showers. Rainfall is slightly higher in August and September, particularly if a tropical storm affects the area.
Hurricanes rarely affect the Bahamas and are unlikely to spoil your Perfect Day at CocoCay Bahamas. The official hurricane season runs from June through November. In the unlikely event that your Perfect Day may be affected, there is plenty of time for cruise ships to adjust their itinerary accordingly.
Conclusion
Everyone’s Perfect Day at CocoCay Bahamas is different. You can choose exactly what you want to do and plan your visit to suit your budget and requirements. Admission to CocoCay and many of the beach attractions and amenities is free with your cruise, as are snacks and drinks at various Snack Shacks around the island.
However, if you want to enjoy some of the more unique experiences and thrilling rides, you can charge it to your Stateroom Sea Pass. Have a wonderful day!
Following a recent cancellation due to technical difficulties, Royal Caribbean International assures passengers that Brilliance of the Seas will maintain its April 4th sailing schedule.
Brilliance of the Seas experienced a propulsion issue during a voyage in the South Pacific, forcing the ship to return to Sydney port and cancel numerous calls on its 11-night cruise.
The technical issues were serious enough that the cruise line also cancelled its following 5-night “Tasmania” voyage, slated to sail on March 30. Although Brilliance of the Seas is still undergoing repairs, Royal Caribbean assures travelers that its 8-night “South Pacific Cruise” will depart on time.
“Work remains underway, and we are progressing towards completing repairs over the next few days,”wrote Aurora Year-Rodriguez, assistant vice president, Guest Experience, for Royal Caribbean International, in a letter to passengers.
“We still intend to sail as planned on 4 April 2024, and we remain committed to keeping you informed every step of the way,” she added.
Navigating Past Troubles
The unwavering stance from Royal Caribbean follows the disruption caused by technical troubles with the ship’s propulsion. After departing Sydney on March 19, Brilliance of the Seas “South Pacific Cruise” intended to stop in Lifou and Noumea, New Caledonia, and Mystery Island, Vila, and Luganville, Vanuatu.
Brilliance of the Seas (Photo Credit: StudioPortoSabbia)
However, just four days into its voyage, the ship experienced a propulsion issue that forced it to remain in Santal Bay, near the island of Lifou, missing its port call as crew worked to repair the issue. The technical difficulties were too severe to fix, and Brilliance of the Seas was forced to return to Sydney, bypassing all ports and forcing passengers aboard to spend the entire cruise at sea.
Passengers were compensated with a 100% refund of cruise fare, taxes, fees, and gratuities, as well as flights and additional travel expenses. Unfortunately, passengers scheduled to depart on March 30 on a roundtrip cruise from Sydney to Hobart were informed Brilliance of the Seas would not be able to make the voyage.
If Royal Caribbean completes current repairs in time, as it anticipates, Brilliance of the Seas will once again depart from Sydney on a roundtrip journey, visiting Noumea, Lifou, and Mystery Island over the course of 8 nights on its April 4 sailing.
The ship is then scheduled to journey across the Pacific to begin a summer season in Alaska. The 17-night “Transpacific Cruise” transition cruise will take Brilliance of the Seas from its homeport in Sydney to call in Bay of Islands and Tauranga, New Zealand; and Raiatea, Papeete, and Moorea, French Polynesia, before arriving in Honolulu, Hawaii on April 28.
A shorter “Hawaii Cruise” will follow to transition Brilliance of the Seas from Honolulu to Vancouver, where the ship will homeport during its roundtrip summer journeys to Alaska.
What Is Propulsion?
Propulsion on a cruise ship refers to the system that moves the ship forward through the water. The system typically comprises engines that power propellers or thrusters, the latter of which can improve maneuverability. Cruise ships may also use water jets for finer control, especially when docking or in confined waters.
Brilliance of the Seas’ propulsion troubles meant the ship lost its ability to maintain and adjust speeds for movement and navigation from one port to the other.
This is not the first time a Royal Caribbean ship has faced propulsion issues. In October 2023, Oasis of the Seas was forced to delay a sailing from Port Canaveral due to a propulsion issue, and Radiance of the Seas had to cancel its September 1, 2023, departure on embarkation day due to propulsion issues.
Carnival Cruise Line issued a guest advisory showing revised embarkation times for those booked on Carnival Legend’s next cruise.
The ship, which was homeported in Baltimore before this week’s tragic bridge collapse, is temporarily based in Norfolk, which has caused schedule changes and ground transportation challenges for some booked guests.
Carnival Legend Pushes Back Boarding Times
Carnival Cruise Line has alerted guests booked on Carnival Legend’s March 31, 2024 departure that embarkation times have been pushed back by two hours. This is to allow sufficient time for guests to travel to the ship’s new, temporary homeport of Norfolk, which is about 230 miles south of Baltimore and a 4-hour drive, depending on traffic.
On March 27, 2024, the cruise line announced that Carnival Legend would operate from Norfolk, since the Port of Baltimore has been closed since March 26, 2024, when the cargo ship Dali lost power and rammed the Francis Scott Key Bridge, causing it to fully collapse. The tragedy has caused the deaths of six people and shut down the fifth-largest port on the US East Coast.
Carnival Legend’s current sailing departed Baltimore on March 24, 2024, and will now conclude in Norfolk rather than Baltimore. The cruise line is providing buses to transport guests on that sailing back to Baltimore.
The embarkation advisory regarding the ship’s March 31, 2024 departure includes the new embarkation times as well as the address of the Norfolk terminal and information about parking, for those guests who intend to drive themselves to the new embarkation port.
The line also will provide limited bus service for guests who need assistance. The revised embarkation schedule shows a delay of two hours for each 30-minute time slot.
For instance, guests who were to embark between noon and 12:30 p.m. now will embark between 2 and 2:30 p.m.; those scheduled to embark between 12:30 and 1 p.m. will now board the ship between 2:30 and 3 p.m., etc. All guests must be aboard the ship in Norfolk by 7:30 p.m.
“We are making arrangements for a limited number of buses to transport guests who need assistance with transportation between Baltimore and Norfolk. Shuttle service will begin at approximately 10:30 a.m. and the final shuttle will depart Baltimore at 2:30 p.m.,” Colleen Oliverio, vice president of guest services for Carnival Cruise Line, wrote in the guest advisory.
She added that transportation will also be available from Norfolk to Baltimore at the conclusion of the sailing. The advisory requested booked guests complete a survey indicating their interest in bus transportation. The survey was due back to the cruise line by 5 p.m. on March 28 so that an appropriate number of shuttle buses could be arranged.
The advisory included a welcome bit of news for guests — a $100 onboard credit per stateroom to assuage cruisers’ frustration with the changes.
Photo Credit: Kyle J Little / Shutterstock
“We know this is an unexpected change of plans and we appreciate your understanding. The entire Carnival Legend team is looking forward to welcoming you aboard for a fun and memorable cruise,” Oliverio added.
The March 31, 2024, cruise aboard Carnival Legend is a 7-day Eastern Caribbean voyage with port calls at Grand Turk, Turks & Caicos; Half Moon Cay, Bahamas; and Freeport, Grand Bahama Island.
Royal Caribbean Ship Also Impacted by Port Closure
Carnival Cruise Line is not the only brand coping with the fallout at the Port of Baltimore. Royal Caribbean has one ship based at the port, the 2,416-guest Vision of the Seas, which left the port on March 23, 2024, on a 12-night Caribbean sailing. The cruise was due to return to Baltimore on April 4, 2024, but will instead conclude in Norfolk.
Also, Royal Caribbean has switched Vision of the Seas’ homeport to Norfolk, temporarily. Cruisers planning to sail on the ship’s next two 8-night Bahamas cruises, departing on April 4 and April 12, will embark and debark in Norfolk.
The people have spoken! Virgin Voyages reversed its decision to remove the French ports of Toulon and Marseille from Scarlet Lady’s summer itineraries after passengers expressed their dissatisfaction on social media.
Scarlet Lady Will Sail Summer Itineraries As Planned
On March 28, 2024, Virgin Voyages notified guests planning to sail on Scarlet Lady’s “Irresistible Med” and “French Daze & Ibiza Cruises” of a change to their itineraries. Instead of calling on Toulon, France, in the “Irresistible Med” cruise and Marseille, France, in the “French Daze” sailings, the port calls would become sea days.
In a letter to guests, the three-ship cruise line said that the decision was made based on recent passenger feedback, stating that it would give guests a chance to enjoy more of the amenities onboard Scarlet Lady, the first ship owned and operated by Virgin Voyages.
“Inspired by recent Sailor feedback and our commitment to ensuring you have the most extraordinary experience with us, we have decided to replace the port days in Toulon, France, and Marseille, France, with a day at sea,”read the cruise line’s letter.
“We recognize that this change may impact your expectations, and we assure you that it was made with your best interests in mind, allowing you more time to indulge in the countless offerings about our beautiful Lady Ship,” continued the letter.
Virgin Voyages also said they would automatically cancel and refund any shore excursions booked through the cruise line, and would refund port fees to travelers’ onboard accounts – totaling $11 for the “Irresistible Med” voyages and $21 for the “French Daze” sailings.
Virgin Voyages’ Scarlet Lady (Photo Credit: maudanros)
Unfortunately for the young cruise line, which launched in 2020, the guests who are scheduled to sail these itineraries did not take the news well. The sentiment across social media was annoyance and anger, with some saying the compensation wasn’t good enough and dissatisfaction with the reason behind the change.
Just hours later, Virgin Voyages chose to reinstate both port calls, likely because of the poor response online.
“We value both you, your Sailors, and your feedback – so after listening to your concerns, we’re reinstating the stop in Marseille. Your Sailors can now continue to look forward to experiencing the vibrant culture and stunning views in Marseille as they originally had planned,”read an email from Virgin Voyages.
The port stop in Toulon was also re-added to the “Irresistible Med” itineraries.
All About Scarlet Lady’s Summer In Europe
The 2,770-passenger Scarlet Lady, which is currently offering a series of Bahamas cruises based out of Miami, has a big summer ahead of her. On April 21, the 110,000-gross ton ship will embark on a 14-day Transatlantic voyage from Miami to Barcelona.
Virgin Voyages’ Scarlet Lady (Photo Credit: Jwlowen / Shutterstock)
Scarlet Lady will homeport in Barcelona, Spain, for the summer, from where she will offer the “Irresistible Med” and “French Daze & Ibiza Nights” itineraries – both of which are 7-night round-trip cruises. The sailings will be offered between May and September.
Assuming there are no other changes, the first cruise of the summer season will sail the “Irresistible Med” itinerary beginning on May 5, 2024. During the voyage, passengers will visit Toulon, France; Carrara, Italy; Ajaccio, Corsica; and Ibiza, Spain.
The 7-night “French Daze” cruise will be up next, with the first of many embarking from Barcelona on May 12. These sailings will call on Marseille, France; Cannes, France; Palma de Mallorca, Spain; and Ibiza, Spain, before returning to Barcelona.
Another cruise ship has been impacted by the Baltimore Bridge Collapse. Due to the ongoing investigation and damage to the cruise port, Royal Caribbean’s Vision of the Seas has been re-routed to Norfolk, Virginia, for its current and upcoming cruises.
Vision of the Seas Temporarily Moves to New Homeport
Current and soon-to-be guests of Royal Caribbean’s Vision of the Seas will need to make some last minute alterations to their travel plans. Cruisers planning to sail on the next two 8-night Bahamas Cruises, which will begin on April 4 and April 12, will now be embarking and disembarking in Norfolk, Virginia, instead of Baltimore, Maryland.
The Vision-Class ship’s current 12-night Southern Caribbean sailing, which embarked on March 23 and was meant to be a round-trip sailing to and from Baltimore, will also now be concluding in Norfolk on April 4.
ThePort of Baltimore remains closed after a catastrophic incident occurred on March 26, 2024, in which a large cargo ship crashed into the Francis Scott Key Bridge, which collapsed upon impact. No timeline has been given for when the port will reopen to cruise traffic.
In light of the recent events, Vision of the Seas will be temporarily homeported in Norfolk instead of Baltimore, where the 78,340-gross ton ship was supposed to be based well into 2025. The change comes just one day after Carnival Cruise Line announced it would also be temporarily moving operations from Baltimore to Norfolk for the same reason.
After the April 12 sailing concludes, the ship will return to the Bahamas for routine maintenance. It is unclear if the ship will then be able to return to Baltimore, from where she is supposed to resume service with a series of 5 to 9-night Bermuda cruises at the end of May.
Vision of the Seas in Baltimore (Photo Credit: Cruise Maryland)
“Due to the impact of the tragic collapse of Baltimore’s Francis Scott Key Bridge, on Thursday, April 4, Vision of the Seas will now complete its current cruise in Norfolk, Virginia,”a Royal Caribbean spokesperson told CruiseHive.
“For Vision’s upcoming April 4 and April 12 cruises, the ship will sail from Norfolk. After returning from the April 12 cruise, Vision will head to The Bahamas for its previously scheduled maintenance,” the spokesperson added.
Aside from the change in home port, Vision of the Seas’ current sailing remains otherwise unaffected. Before the cruise concludes, the 2,514-passenger vessel will still call on Castries, St. Lucia; Bridgetown, Barbados; and Basseterre, St. Kitts.
Similarly, the sailing beginning on April 4 will still call on Port Canaveral (Orlando), Florida; Freeport (Grand Island), Bahamas; Nassau, Bahamas; and Cococay, the cruise line’s private island in the Bahamas, as planned.
The April 12 itinerary is also unchanged, but will be calling on Charleston, South Carolina, instead of CocoCay, which was planned.
Royal Caribbean Compensates Passengers For Change
Norfolk’s cruise port is located approximately 236 miles away from Baltimore’s Cruise Port, which equates to a four hour car-ride or a one hour flight. As an act of good faith, Royal Caribbean is compensating passengers for the inconvenience caused by the last-minute change in travel plans.
“Our guests booked to sail with us will receive compensation due to the necessary adjustments made to their vacations,”said the Royal Caribbean’s spokesperson.“Our guests on board will be provided compensation and complimentary shuttle transportation as well as Wi-Fi and phone calls to adjust their travel arrangements.”
Royal Caribbean’s Vision of the Seas (Photo Credit: Stefan Lambauer)
Cruisers currently onboard or soon-to-be onboard Vision of the Seas who booked flights and/or transfers directly through Royal Caribbean will have their travel arrangements automatically rescheduled, with their new travel details emailed shortly.
Guests who booked their airfare or other travel accommodations independently are encouraged to reach out to their providers as soon as possible. The cruise line is also reimbursing guests for pre-scheduled transportation, as well as new arrangements that have to be made.
The cruise line will cover up to $200 per person for domestic transportation, such as flights, train tickets, bus fares, or rental cars, and $400 per person for international travel. Additionally, cruisers can claim up to $200 for any new travel that has to be booked by emailing their receipts to the cruise line.
Additionally, guests currently onboard will be given access to free Wi-Fi and phone calls so they can adjust their travel arrangements without incurring extra costs.
Norwegian Cruise Line is reaching out to guests booked on one of its upcoming transatlantic repositioning voyages with updates and changes to several onboard activities and services.
The cruise, on Norwegian Viva, will sail from San Juan, Puerto Rico, to Lisbon, Portugal, as the Prima-class ship prepares for her summer season in the Mediterranean.
Several Public Spaces Will Close Aboard Norwegian Viva
In a notice to cruisers just a week before their transatlantic cruise departs San Juan, Puerto Rico, Norwegian Cruise Line informed guests that several popular areas aboard Norwegian Viva will receive enhancements and will not be available during their voyage.
The 3,100-guest ship, which joined the Norwegian fleet after her November 2023 christening ceremony in Miami, is set to depart on a 19-day transatlantic repositioning cruise on April 7, 2024.
During the crossing, Norwegian Viva’s Speedway Bar will be converted into Entourage, a dedicated space for youngsters ages 13 to 17 that several of the cruise line’s other ships offer. Currently, Norwegian Viva has no dedicated space offering age-appropriate activities for teens.
Also, closed areas will include part of the ship’s Galaxy Pavilion, a virtual reality game space; the Tee-Time mini-golf course; The Bull’s Eye, a game space featuring digital darts; The Stadium gaming space; and The Wave, a popular water slide.
The cruise line’s notice included an apology to guests for the changes, but provided no details about the planned enhancements. In the case of Entourage, the allocation of space could possibly be due to a higher than usual number of teenagers booked on the voyage.
“As part of our commitment to continuously offer extraordinary vacation experiences for our guests around the world, and to uphold a consistent world-class product across our fleet, Norwegian Viva will be undergoing some enhancements during your cruise,” the notice states.
The cruise line advised that, if any of the areas can be reopened during the voyage, there will be announcements to guests. Meanwhile, Norwegian Cruise Line pointed out that many other activities and entertainment will be available on the crossing.
“Rest assured, there will still be plenty of activities available to entertain you during your days at sea, including the Speedway, The Drop, The Rush, the Aqua Park and so much more,” the notice added.
Norwegian Viva has been operating a series of 7-night Caribbean cruises from San Juan since shortly after her christening. Port calls included the Virgin Islands, Antigua, and Barbados. Following her summer in the Mediterranean, the ship will return to San Juan in the fall of 2024.
Transatlantic Crossing Offers Five Sea Days
The ship’s upcoming transatlantic sailing calls at several Caribbean destinations, including St. Thomas, USVI; Punta Cana, Dominican Republic; St. Maarten; St. Lucia; and Barbados, before spending four days at sea.
Norwegian Viva Cruise Ship (Photo Credit: GEORGE STAMATIS)
The ship will call at Cape Verde for two days and then have another sea day before reaching the Canary Islands. Other ports of call will include Agadir and Casablanca, Morocco, and Cadiz Seville, Spain, before concluding in Lisbon on April 26.
After her arrival in the Mediterranean, Norwegian Viva will sail a wide array of cruises of varying lengths. In May the ship will sail 10-day voyages from Athens and Rome, calling at the Greek Islands and at ports in the French and Italian Rivieras. Several voyages offer 1- and 2-night post-cruise land tours in destinations such as Athens and Rome.
10-day sailings in June and August from Lisbon and Rome will feature destinations in Spain, Italy, Croatia, Slovenia, Sicily, and Malta.
Meyer Werft Shipyard buzzed with activity as Disney Treasure floated for the first time, paving the way for the upcoming Disney Destiny.
Disney Treasure Floats at the Shipyard
Disney Cruise Line marked a pivotal moment with an initial float of its latest ship, the 144,000 gross ton Disney Treasure, from its initial construction dock at Meyer Werft Shipyard in Papenburg, Germany, to a new location at the shipyard.
It’s not the typical official float ceremony, as the vessel still remains inside the construction hall. The relocation of Disney Treasure allows the next phase of its construction to commence and makes room for construction to begin on Disney Treasure’s sister ship, Disney Destiny.
Disney shared the landmark event on Disney Treasure’s official ship’s log.“Water from the Ems River was pumped into the building dock where the ship is being constructed, lifting the hull from the floor of the chamber. The shipyard team was then able to guide the Disney Treasure to a new location, where it will undergo the next phase of construction.”
The relocation of the 4,000-passenger Disney Treasure will allow the ship to complete the final construction phases ahead of the ship’s anticipated debut in December 2024.
Disney Treasure at Meyer Werft (Photo Credit: Disney Cruise Line)
The moment the vessel makes its way outside the construction hall will be the next major milestone. This will be when avid fans get the first chance to see the vessel as a whole, which is often a major event at the popular German shipyard.
Key Milestones in Construction
The journey to bring Disney Treasure to life at Meyer Werft Shipyard began with the ceremonial steel cutting on January 19, 2023, marking the official start of the build. As construction has progressed, the first of Disney’s iconic red funnels arrived at the shipyard from Poland on February 9, 2023, starting to shape the vessel’s distinctive silhouette.
By March 22, 2023, the shipbuilding process advanced with the delivery of the Floating Engine Room Unit (FERU) from Rostock, Germany. This module houses the ship’s main motors and liquified natural gas tanks.
Disney Treasure Construction
The significant event was followed by the Keel-Laying Ceremony on March 30, 2023, during which a coin featuring Captain Minnie Mouse was placed under the keel for good fortune, as is tradition in shipbuilding.
On April 15, 2023, Disney Treasure’s bow artwork, featuring a portrait of Minnie Mouse, was unveiled. This artwork is a longstanding tradition within the Disney Cruise Line fleet. The installation of the bow began shortly after, on April 18, 2023, with its competition and final reveal on February 12, 2024.
Interior construction has included the ship’s entertainment spaces, most notably, The Walt Disney Theatre. Designed to host original Broadway-style productions, Disney revealed a new show “Disney: The Tale of Moana,” will debut exclusively onboard Disney Treasure. The original production is inspired by the Walt Disney Animation Studios film, “Moana.”
Disney Treasure Cruise Ship
Disney Treasure’s installation of the bridge block, which houses the command center, began June 26, 2023, withstern artwork revealed a month later. The stern showcases Peter Pan and Captain Hook sculptures, reinforcing the ship’s adventure theme.
By December 14, 2023, the completion of the final block symbolized the structural completion of Disney Treasure. This phase allowed for the addition of thematic spaces, like the Haunted Mansion Parlor, ahead of the float out.
Maiden Voyages to the Caribbean
When Disney Treasure debuts, passengers can enjoy 7-night Eastern and Western Caribbean itineraries from its Port Canaveral homeport. Its Western route will feature calls in Cozumel, Mexico; George Town, Grand Cayman; Falmouth, Jamaica; and Disney’s Castaway Cay, the private island playground of Disney Cruise Line.
Its Eastern voyages will call on Tortola, British Virgin Islands; San Juan, Puerto Rico; and St. Thomas, U.S. Virgin Islands.
Like its sister ships, Disney Treasure will feature waterslides, splash zones, and wading pools; movie screenings; a Royal Court Royal Tea party; Bibbidi Bobbidi Boutique; The Pirate’s League; fireworks at sea; and character experiences.
