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Carnival Ship Now With Upgrades Guests Have Wanted for Years

Carnival Miracle may be celebrating her twenty-first year in service, but she doesn’t look a day older than a brand new ship now that she’s fresh from her dry dock at the Navantia Shipyard in Cadiz, Spain.

Now, the ship is sporting new updates and features guests have wanted for years. Gary Blair, Carnival Miracle’s cruise director through mid-November, has shared the fantastic updates awaiting guests on the ship’s first post-dry dock sailing.

“You have asked… And we have delivered! Dive-In Movies now available on the Carnival Miracle!” Blair confirmed. “Just one of our many incredible Dry Dock additions!”

The new big screen (admittedly not as big as on some ships) is located midship on the Lido Deck, between the ever-popular Guy’s Burger Joint and the Blue Iguana Cantina. This is the perfect positioning not only for movies at sea, but to showcase deck parties and other fun.

Other updates to the popular Spirit class ship include total refreshment to the onboard nightclub – Dr. Frankenstein’s Lab Dance Club – as well as the Alchemy Bar, the casino, and the main theater.

The Chef’s Table space – aft on Deck 1, Riviera Deck, conveniently adjacent to the galley – has also been refreshed and updated. Guests who book that exclusive dining experience are sure to enjoy the upgrade!

Other cosmetic updates such as carpeting, upholstery, deck refinishing, and painting have also been completed, and the ship is just as gorgeous as she was when she debuted in 2004.

Worth Reading: Carnival Ship Looking More Radiant Than Ever After Upgrades

In addition to the refurbishments to public spaces, Carnival Miracle has also gotten behind-the-scenes technical updates to ensure she is running as smoothly, safely, and efficiently as possible.

Her most recent previous update was in late 2022 at the Vigor Shipyard in Portland, Oregon. At that time, she first received the new red, white, and blue hull livery plus other technical updates and general maintenance.

One update Carnival Miracle has not received is free slippers for all guests – as the cruise line’s brand ambassador, John Heald, recently noted. That simply isn’t an update anywhere on the Carnival fleet.

Sailing Aboard the Refreshed Carnival Miracle

Clean, updated, and eager to welcome guests, Carnival Miracle will set sail from Lisbon, Portugal on Sunday, May 11, 2025 on a one-way trip to Dover, UK.

Along the way, these first guests on the refreshed ship will enjoy visits to La Coruna and Bilbao in Spain, as well as Le Verdon-sur-Mer and Le Havre (Paris), France, before arriving in Dover on Sunday, May 18.

Carnival Miracle will remain homeported from Dover through mid-August, offering longer (9-12 nights) itineraries with various routes, including the British Isles, Spain, Portugal, Iceland, northern Europe, and Scandinavia, depending on departure date and cruise length.

Carnival Miracle Drydock
Photo Credit: Dave R

Read Also: Carnival Cruise Line Cabins and Suites – What Are the Options?

On August 10, the ship will depart on a 15-night one-way reposition to Civitavecchia (Rome), visiting amazing destinations in France, Spain, Portugal, and Italy along the way.

From Rome, Carnival Miracle will welcome guests to the second half of her European season with Greek Isles itineraries visiting amazing ports such as Istanbul, Mykonos, Athens, Ephesus, Katakolon, and more.

The ship will return to the US with a transatlantic cruise from Rome to Tampa departing on November 8, with stops in Spain, the Azores, and Nassau before arriving in the Sunshine State on November 22, ready for a winter in the Caribbean through April 2026, at which time she’ll head for Seattle and the Alaska season.

Regardless of where she is sailing, Carnival Miracle can welcome 2,124 guests aboard at double occupancy, with just over 900 crew members onboard to ensure outstanding service on every cruise.

Cruise Guest’s Bold Gender Reveal Plan Involving Ship Funnel Gets Denied

A cruise can be a great way to celebrate all sorts of occasions, from graduations, weddings, and birthdays to a new job, a special anniversary, or a honeymoon. Cruise lines often help with celebrations through decorations or gifts, but not all celebrations can be accommodated.

This has been made very clear to one guest booked on Carnival Cruise Line who had a request that must absolutely be denied.

The request was sent to John Heald, the cruise line’s official brand ambassador. He frequently receives all sorts of requests and does his best to help whenever possible.

“I get so many requests for so many different things,” Heald explained. “I get wishes for birthdays and anniversaries and weddings and honeymoons, and different things. Yesterday, well, I got asked to do one of these gender reveal things.”

Gender reveals – when proud parents-to-be either first learn their baby’s gender or share it with others in a fun, surprising way – have become more and more popular in recent years.

From themed cakes to releasing balloons to confetti cannons, pinatas, silly string, or even scratch off tickets in shades of pink and blue, expectant parents enjoy all sorts of ways to spread the excitement of a baby girl or boy.

“This gender reveal request was absolutely brilliant,” Heald acknowledged. “They wanted me to arrange either blue or pink smoke to be blown out of – guess where – yes, the whale tail. They wanted to be standing on Lido with their group that they’re sailing with to do the gender reveal and everybody look up at the whale tail.”

While Heald did not disclose the date of the excited parents’ cruise, he did mention they were planning to sail aboard Carnival Horizon. The ship is homeported year-round from Miami, Florida, offering 6-night Western Caribbean and 8-night Southern Caribbean itineraries.

“Can you imagine me asking the Chief Engineer?” Heald noted with laughter. “Obviously, the answer is no, we can’t do it.”

He does say he will be sending something special to the happy couple to celebrate their bundle of joy, though he can’t assist with such an outrageous gender reveal request.

This is not the first time Carnival Cruise Line has declined gender reveal options. In December 2024, an expectant couple had their confetti cannons confiscated as they boarded Carnival Breeze. They had hoped to use them for a gender reveal onboard, but it was not permitted.

While Heald did not elaborate on why colored smoke couldn’t be managed for the couple’s exciting moment, undoubtedly it would present an engineering challenge and potential hazard for the ship’s exhaust systems.

Furthermore, the dyes to make colored smoke could be considered an environmental contaminant, a clear violation of the cruise line’s policies.

Gender Reveals Onboard a Cruise Ship

While Carnival Cruise Line is unable to honor some crazy requests for gender reveals onboard a ship, there are ways guests can make their own announcements.

Decorating their cabin door in appropriately themed colors can be fun, and they could even use a whiteboard for passersby to “vote” on their choice in the early days of a sailing.

Dressing in pink or blue attire for elegant evening could be another option, complete with photos to share the happy news with those back home.

Carnival Cruise Line Ship
Photo Credit: Melissa Mayntz

Read Also: What Are the Best Cruise Lines for Families?

Carnival Cruise Line also offers toys for sale in the Fun Shops, and purchasing “baby’s first cruise souvenir” in an appropriate color could be a fun choice.

Of course, Carnival guests can always bring along signs, quirky t-shirts, or other ways to announce their baby’s gender (subject to the prohibited items list, of course) and arrange for photos, either at the regular backdrops each evening or through a Dreams Photo Studio private session.

But be careful – guests planning a gender reveal during a cruise should make sure they are within the sailing guidelines and won’t be denied boarding due to a pregnancy.

Carnival Cruise Line requires that guests be no further than 24 weeks along in the pregnancy or else they will not be permitted to sail.

Any way it may be done, an onboard gender reveal is sure to be a special moment the new parents will treasure as they wait for their special bundle to arrive.

Carnival Brand Ambassador to Join Guests for Celebration Key’s First Call

Cruise guests love to visit a brand new destination, not only because it offers something different to explore and enjoy, but for the pomp and circumstance of inaugural calls and all their fanfare.

When Carnival Cruise Line officially opens Celebration Key this summer, passengers aboard the very first sailing to visit the private destination on Grand Bahama Island will have an extra treat with special guests onboard.

The cruise line’s brand ambassador, John Heald, made the announcement during his short daily video on Monday, May 12, 2025, just weeks before that first visit is planned.

“We are just a couple of months away to the grand opening of Celebration Key,” he said. “I will be cruising on the Carnival Vista, the first ship that will be calling there, the big grand official opening, with our president Christine [Duffy].”

“For those of you sailing on that Carnival Vista cruise,” Heald continued, “you will see me there. I’ll do some meet-and-greets and all sorts of bits and pieces, I’m sure. We will be there to host you at Celebration Key. It is going to be absolutely fabulous, I can’t wait to show you around.”

That first Carnival Vista sailing to visit Celebration Key is the ship’s July 12, 2025 departure from Port Canaveral. The 8-night Southern Caribbean sailing is scheduled first to visit Bonaire and Aruba, saving the grand opening of Celebration Key as the final port of call on Saturday, July 19.

Heald’s announcement is slightly unclear as to whether or not Carnival Cruise Line’s president, Christine Duffy, will be sailing aboard Carnival Vista or if she will be meeting the ship on the island for the grand opening.

Most likely, given the demands on her time running one of the world’s largest and most popular cruise lines, Duffy will meet the ship and guests as they arrive at the new destination that Saturday morning.

Carnival Vista will be the only ship calling on Celebration Key that first day, but Carnival Conquest will follow on July 20.

Carnival Glory, Carnival Liberty, Carnival Freedom, Carnival Elation, Carnival Pride, Mardi Gras, Carnival Celebration, Carnival Horizon, Carnival Dream, and Carnival Sunrise will all make their initial visits to Celebration Key in July.

What to Expect at Celebration Key

Since construction began in May 2022, excitement has been building for Celebration Key – the first exclusive destination designed for Carnival Cruise Line.

Different portals will embrace the tropical Bahamian vibe and infuse it with Carnival’s signature fun. Specialty dining options, an adults-only area at the Pearl Cove Beach Club, retail spaces, waterslides, children’s play areas, beautiful beaches, and more will all be part of the destination.

Private villas, beach and water daybeds, cabanas, and other spaces will all be available for guests to enjoy exactly the kind of experience they want for every visit.

Carnival Cruise Line's Celebration Key
Carnival Cruise Line’s Celebration Key

“There’s all those wonderful private areas, there’s a waterslide, and of course the massive lagoon with complimentary access to that, of course, with complimentary beach chairs, and we’re also going to be providing you with a light lunch,” Heald said.

Great fun is sure to be had with live music, games, and more, and special activities will likely be offered for guests to make the most of their time at Celebration Key.

Carnival Cruise Line has not ignored the practical needs of guests visiting the island, however. Lockers are being planned for different parts of the developed area so guests can conveniently store their belongings while they dive in to the fun.

So much excitement is already being generated for the new destination that a Phase 2 expansion is already being planned. This will include a pier extension to accommodate additional ships, along with further spaces to be developed.

Book one of the more than 140 itineraries now available for Celebration Key and get ready to visit the ultimate fun destination!

Carnival Explains What Happens if You Try to Leave After Boarding

Does the embarkation port for a cruise vacation count as someplace guests can explore before their cruise sets sail? With the chaos that first day can be, not all guests may want to leave the ship after boarding, but it isn’t explicitly forbidden.

The question comes from a guest who reached out to John Heald, Carnival Cruise Line’s brand ambassador, about options for exploring certain homeports.

“Why does Carnival have a rule that if a passenger checks in and goes on the ship that they cannot get off again to spend time in a ports like Norfolk?” the guest asked.

The guest goes on to explain that their husband is a retired Navy veteran and would like to visit the famous Fran’s Ready Room bar in Virginia Beach, 16 miles from the Port of Norfolk. The bar was featured in the 1990 film “Navy Seals.”

“We want to check in, drop our bags off in the room because we can being Platinum,” the guest explained. “We want to get off and go to the bar. I am told on that this is not possible. Why should we be trapped on board?! I wager I am not the only one who wants to do this.”

Yes, guests who have reached the Platinum tier in Carnival Cruise Line’s VIFP loyalty program do have the perk of visiting their staterooms as soon as they board the ship to drop off their luggage.

Nowhere, however, is there any restriction that keeps guests “trapped on board” even at the embarkation port.

“Honestly, I do not think we do refuse you and if you need to go back ashore you can,” Heald confirmed. “Just make sure you have your Sail and Sign card and your photo ID with you as this will need to be shown as you get off the ship and then coming back through the terminal.”

Heald does caution the guest that they would still need to be back to the ship by the all-aboard time, just as in any port of call.

“Make sure you ask what time the doors of the terminal will be closed as you not want to be late back so do check that time,” he urged.

The guest does not specify what ship or sailing date they are departing from Norfolk, but Carnival Sunshine is currently the only Carnival cruise ship homeported from the Old Dominion. Depending on the departure date, she is offering Bahamas, Caribbean, and Bermuda sailings.

Of course, with so much to do onboard Carnival cruise ships on a busy embarkation day – safety drill check-in, spa tours and massage tasters, live music, that first Guy’s burger, welcome aboard trivia, the treat of funfetti cheesecake only available at embarkation lunch – guests may not want to leave.

“I do not think many will wish to do this because once on board you can relax and allow the crew to serve and entertain you,” Heald noted.

Do Other Guests Leave the Port on Embarkation Day?

The question was an unusual one and while Heald doesn’t think many guests do leave the ship after embarking at the beginning of their sailings, he asked his more than 610,000 followers about their experiences.

Very few take advantage of that opportunity, though some guests on back-to-back cruises may enjoy leaving the ship for a few hours before their next sailing begins.

Carnival Cruise Ship in Miami, Florida
Carnival Cruise Ship in Miami, Florida (Photo Credit: byvalet)

Most travelers note that it is safer and more relaxed to simply arrive at the embarkation city a day or two early and enjoy plenty of time for exploration without any risk of being late to return to the ship.

Read Also: Here’s How You Can Make Cruise Embarkation a Breeze

Another option, of course, is to stay an extra day or two after the cruise for more time to enjoy all a homeport city has to offer.

Many guests note that unless someone has a very early (before noon) arrival time at the cruise terminal, they may not have enough time to enjoy even a quick trip to local sites before the terminal closes. Local traffic, road closures, and other delays could be devastating for a tight schedule.

Some travelers also point out that no one is “trapped” onboard, as they have had to quickly leave the ship to retrieve forgotten items from a vehicle, for a quick trip to the store for missing essentials, or even for brief medical issues or other concerns.

Disney Dream Passengers Stuck in Long Lines After Check-in Glitch

Online check-in has considerably sped up embarkation day processes. But when technology fails, so does the speed.

Unfortunately, that’s what took place on May 12, 2025, when up to 4,000 passengers boarding Disney Cruise Line’s Disney Dream faced significant boarding delays.

A technical issue affecting online check-in for the Fort Lauderdale, Florida, sailing meant that all guests had to complete the entire process in person at the terminal.

Under normal circumstances, guests sailing with the cruise line upload their citizenship documentation and identification photos during online check-in weeks ahead of sailing.

The process allows a relatively quick document verification at the terminal and faster movement through security.

But the May 12 sailing required crew members to complete all those steps in person, from confirming passports and IDs to photographing every guest before boarding.

Worth Reading: Passenger Evacuated From Disney Cruise Ship by the US Coast Guard

Passengers, fortunately, got a heads up, however. In an email sent the day before departure, Disney Cruise Line alerted guests of the issue and advised them to be prepared for delays.

“Due to a technical issue with Online Check-in for your sailing, we will need to verify all Guests’ documentation during the check-in process at the terminal on embarkation day,” the message read.

“This includes reviewing citizenship documentation and capturing photos for each Guest,” the letter continued. “Please be sure to bring all required identification and travel documents with you.”

Guests looking forward to sailing to the Bahamas to visit Nassau and the cruise line’s private Lookout Cay at Lighthouse Point on a short, 3-night adventure, were urged to arrive at their previously assigned Port Arrival Time to help reduce congestion.

Still, Disney Cruise Line warned that wait times would be longer than usual.

“Travel with any convenience items you may need should you encounter a delay at the terminal,” the cruise line wrote.

Disney Dream crew did not specify how many guests were affected or whether the issue was tied to a broader system failure.

Live Reports of Long Waits

The technical glitch forcing Disney to process each passenger at the terminal turned into quite a headache for passengers as the day of departure progressed. 

One guest shared on Reddit that their Port Time Arrival time was set for 11:45 a.m. and that they were still in line waiting for documents to be checked at 12:22 p.m., surrounded by “a lot of angry people and REALLY long lines.”

The guest reached the security check point at 12:50, just over an hour after the scheduled time.

Read Also: Boarding a Cruise Ship – All You Should Know

Another passenger arrived for a 12:30 arrival time and said, “the line we’re in stretches back to the garage entrance (on the other side of luggage drop off).”

Disney Cruise Line Ship
Disney Dream Cruise Ship (Photo Credit: J Erick Brazzan / Shutterstock)

“It seems like the noon groups are still outside,” she continued. “It’s not being well directed. There definitely isn’t enough staff out here to get people organized.” 

The glitch doesn’t appear to be a one-off either. Several guests of Disney Cruise Line’s 2,400-passenger Disney Magic, sailing to the Bahamas from Port Canaveral, Florida, a week prior, said a similar occurrence took place during their embarkation.

The delays forced the ship to leave 30 minutes later than its original 4 p.m. departure time. 

Disney Dream, which accommodates 1,600 more guests, is scheduled to set sail at 5 p.m. local time.

The incident is isolated to Disney Cruise Line’s online technology and not the ports.

Royal Caribbean’s Jewel of the Seas, also setting sail from Port Everglades on May 12, 2025, is having no reported technical issues during its embarkation and will have an on-time 4 p.m. sail away.

Carnival Cruise Line Explains Expensive Price for Cheap Snack

Nothing goes better with a movie night than crisp and tasty popcorn, whether you like air-popped, slightly salty, or extra buttery kernels. But just what price would you put on those kernels?

For Carnival cruise guests, the cost is a hefty one. The fresh-popped snack is offered during most Dive-In Movie showtimes at the Seaside Theater, but the cost can be surprising.

One thoroughly surprised guest reached out to the cruise line’s brand ambassador, John Heald, asking about the cost.

“When did they start charging (much less $4) for popcorn during Dive-In Movies?” the guest asked. “I went to get some one night and was totally shocked that I now had to purchase it.”

Given that there are so many free food options onboard Carnival ships, even later in the evening when movies may be shown – such as pizza, the late-night Lido snack buffet, ice cream, and more – it can be very shocking to see the available popcorn (not to mention smell it!) only to learn there is a significant charge.

The snack boxes are also not generously sized and hold just 3-4 cups of popped kernels at most, similar to a small size at a movie theater or county fair.

Heald responded with explanations of both when and why the cruise line began to charge for the classic snack.

“We started charging for popcorn approximately five years ago, after finding out that when it was for free that people would order so much, eat very little, and thus waste so much,” he explained.

Carnival Cruise Line has worked hard to minimize food waste, taking steps such as eliminating the classic midnight gala buffet, revamping menus to highlight favorite dishes and remove less popular choices, and installing biodigesters across the fleet to process any remaining food debris.

But why would guests simply toss out so much popcorn, even if it was free? Of course, any frequent cruiser who has seen overloaded buffet plates left behind or the room service trays in the hallway with barely touched meals isn’t surprised.

Popcorn
Popcorn (Photo Credit: Tri Agung Budu S)

Furthermore, due to dietary restrictions to accommodate all travelers, the popcorn Carnival Cruise Line offers is salt-free and butter-free. Many guests may not expect that and may not like the taste of plain popcorn.

It’s easy to add salt and butter to your own box of popcorn. Sometimes salt shakers or flavorings are available right by the popcorn cart, or else they’re just steps away in the Lido Marketplace. Doing so, however, might mean missing favorite movie scenes or just isn’t worthwhile.

Not Just About Food Waste

The high price for popcorn isn’t just to discourage food waste, however.

“There was always an awful mess afterwards when it was free for housekeeping to have to clean,” Heald elaborated. “That is not the case now.”

It’s very true that popcorn spills easily, and the light kernels can be a nightmare to try to clean up – especially if it might be a bit breezy on the Lido Deck at movie time.

Read Also: Can You Bring Snacks on a Carnival Cruise?

Guests who could grab several free boxes might also spill popcorn in many other places, such as in the atrium, hallways, elevators, and more. This would be a tremendous hassle for crew members to sweep up.

If popcorn isn’t cleaned up quickly, it could also attract opportunistic gulls looking for an easy meal. Guests are not permitted to feed birds from Carnival cruise ships, and the temptation to toss kernels at nearby birds could be too much.

For guests who love popcorn with a movie but simply can’t bring themselves to pay that high price, there is another option. Sealed bags of pre-popped popcorn can be brought onboard with a guest’s luggage and enjoyed during Dive-In Movies or while watching a movie in one’s stateroom.

Port Availability Impacts Itinerary for Upcoming NCL Sailing

When cruise guests book a sailing, it’s often because they want to experience a specific itinerary – so it’s understandably disappointing when that itinerary changes.

However, a change in port availability has led to a revised itinerary for the upcoming November 10, 2025, sailing for Norwegian Cruise Line’s Norwegian Getaway – which has left one first-time cruiser feeling alarmed.

Changes in port availability can refer to an increase in port congestion, as well as news that a port might not be fully operational – such as if a pier will need to be temporarily taken out of commission for maintenance or repairs.

The guest asked in a cruise forum: “First time cruiser…We had three stops. Now only two and one day at sea. I’m upset because I paid for the 3 stops originally. Does this happen a lot?”

In this case, the 4-night Bahamas-bound sailing was supposed to call on Bimini, Nassau, and Great Stirrup Cay – which is Norwegian Cruise Line’s private island.

But due to changes in port availability, the call on Nassau, Bahamas, has been cancelled and the calls on Bimini and Great Stirrup Cay have each shifted back by one day.

The visit to Bimini was originally scheduled for November 11, with Great Stirrup Cay next on November 12.

“We wanted to let you know that, due to updated port availability, your cruise will now visit Bimini, Bahamas, on November 12, 2025, and Great Stirrup Cay, Bahamas, on November 13, 2025,” Norwegian Cruise Line wrote to booked guests.

“As a result, our previously scheduled stop in Nassau, Bahamas, has been cancelled,” NCL’s update continued.

The call on Nassau was originally supposed to be on November 13, and as the cruise is due to conclude in Miami, Florida, on November 14, this means that there simply isn’t time to visit the Capital of the Bahamas.

And instead of moving Nassau up to the front of the voyage, the up to 3,963 guests will enjoy an extra sea day.

“But here’s the upside: You’ll now have an extra day to soak up everything Norwegian Getaway has to offer. From bold flavors and poolside lounging to laugh-out-loud shows and late-night fun, there’s no shortage of ways to stay in vacation mode,” the cruise line added.

While NCL sympathized with the potential disappointment, no compensation for the change has been provided at this time.

Are Itinerary Changes Normal?

While itineraries don’t shift for every single sailing, it’s certainly not out of the realm of possibility for cruise lines to alter course for reasons related to weather, maintenance needs, safety at the intended destinations, and as is the case here, port availability.

Along with the other mainstream cruise lines, Norwegian Cruise Line has a clause in its contract – which passengers agree to upon booking – that protects the brand and allows them to make these changes as necessary.

More experienced cruisers were quick to respond to the first-timer to confirm that itinerary changes do happen from time to time – and encouraged her to enjoy the extra sea day.

Norwegian Getaway Cruise Ship
Norwegian Getaway Cruise Ship (Photo Credit: Vitalii Biliak)

“It does happen for so many reasons including the port and weather. I know it’s disappointing and I pray it doesn’t happen on our upcoming cruise in 2 weeks,” one cruise guest wrote.

“Given that, a sea day can be fun: the pool, cocktails, a quiet lounge chair somewhere with a book watching the world sail by…trying to be optimistic for you,” he continued. 

Read Also: 10 Worst Cruise Fails You Can Prepare For

As port calls can always change – even once you’re onboard – cruisers need to have a go with the flow attitude.

But if this guest has their heart set on a very specific port, it’s also not too late to cancel or try to switch to another sailing – as the 145,655-gross ton Norwegian Getaway will be operating similar 3 to 5-night Bahamian sailings at around the same time.

NCL allows cruises to be cancelled with no penalty 120 days before the departure date – and as of the time of this writing – there are just over 180 days to go before November 10 rolls around.

Is Carnival Cruise Line Unsympathetic to Pier Runners?

Pier runners are a controversial topic. Some cruise guests have zero sympathy for anyone late returning to the ship, while others – maybe those who have been in that unenviable position themselves – are a bit more understanding.

There is always speculation about exactly why someone might be late back to the ship, and there can be a variety of reasons that delay a traveler. Overindulging, getting lost, or just losing track of time are all common reasons for pier runners.

But what about if an honest mistake is why you miss your ship? Should the cruise line help out with expenses and arrangements to get you back onboard? Should they show sympathy toward your plight?

One recent guest has sent a very firm and frustrated letter to John Heald, Carnival Cruise Line’s brand ambassador, about such a situation they were faced with on a recent cruise.

“We missed the ship, it was our fault, but the lack of sympathy from [John Heald] and Carnival has been really bad,” the guest explained.

Heald did note that the guest didn’t say “really bad” but rather used what he euphemistically refers to as “naughty words” – so you can guess it wasn’t the most polite letter.

The guest does go on to describe that she and her traveling companion have stressful jobs and had been looking forward to the cruise as a way to relax and reset. Unfortunately, it didn’t turn out the way they’d hoped.

“We got to Costa Maya and we rented a Jeep and the clock was set to the local time zone, something we didn’t realize until way too late. We ended up on the pier 15 minutes after the gangway had been hauled up, watched for another 17 minutes before they hauled the lines and departed,” the guest described.

“So when you say that it is okay to have people sneer and jeer at you, John, think of people like us who had to stand there and watch the ship sail and be ridiculed by hundreds of people.”

Heald has addressed the issue of pier runners and the impromptu, unofficial watchers who may cheer, boo, or otherwise react to the situation while they’re safely onboard the ship.

Carnival Cruise Line does not endorse the behavior, but also will not make any official policy prohibiting it. That would be impossible to enforce at any rate, and the simple solution is for guests to take every possible precaution to make sure they return to their ship on time.

Should Carnival Pay for Pier Runner Arrangements?

It isn’t just the cheering and jeering that upset these particular guests, however. They feel that – despite acknowledging that it was their fault for missing the ship – Carnival Cruise Line should have helped them out.

“Then the biggest slap in the face. We had to pay for our own hotel and then a taxi and ferry charges to join the ship the next day in Cozumel,” the guest said. “There was no help financially from Carnival. Why?”

Heald reflects that he does have sympathy for their situation, and notes that he’s never said it’s okay or nice for other guests to cheer at a pier runner’s predicament.

He explains that the ship would have been unable to return to pick up the late guests if some lines had already been removed from the ship’s docking tie ups, even if it seems the vessel hasn’t yet moved or isn’t very far from the pier. Undoubtedly doing so would have been a violation of safety and port regulations.

Puerto Maya Cruise Piers
Puerto Maya Cruise Piers (Photo Credit: Jui-Yu Ricky Chien)

As for the cruise line paying for guests’ mistakes by providing accommodations and transportation to the next port of call? That will not be happening.

“It is your responsibility I’m afraid to pay for the charges of your hotel and all the transportation charges,” Heald confirmed.

He goes on to urge guests that if they rent a vehicle in a port of call, they should always be careful, and they should always ignore local clocks and stay firmly on the ship’s time.

Read Also: What Happens If You Miss Your Cruise Ship?

Very few commenters have any sympathy for the original poster, noting that it’s very easy to have a wristwatch set to ship’s time or to set an alarm and be sure to return to the ship with plenty of time to spare.

Guests should not always rely on cell phones or smartwatches, however, as those may automatically reset to local time in a port of call – which, as the original poster learned, isn’t always synchronous with the ship’s time.

Other travelers note that taking a shore excursion booked through Carnival Cruise Line would also have avoided this situation, rather than independently renting a vehicle.

Have you ever been late back to the ship on a Carnival cruise? Share your experiences – and your tips to avoid the problem! – on the Cruise Hive boards!

Princess Cruises Deploys Third Ship for Solar Eclipse Viewing

Princess Cruises is expanding its 2026 roster of solar eclipse-focused voyages with the addition of a third sailing that will celebrate the celestial event off the coast of Spain.

The 3,660-guest Enchanted Princess will join the line’s Sky Princess and Sun Princess in offering a bucket-list experience — watching a total solar eclipse from the sea — in early August 2026.

The ship’s 14-day “Mediterranean & Adriatic with Total Solar Eclipse” cruise departs on August 4, 2026 from Rome, calling at destinations along the Adriatic and the Western Mediterranean before concluding in Barcelona.

Enchanted Princess will be positioned off southeastern Spain for the two-minute and 18-second total eclipse on August 12, 2026.

As with the other two Princess ships, Enchanted Princess will invite guests to gather topside and provide eclipse viewing glasses so that all passengers can enjoy the cosmic experience.

The voyage will feature lectures by astronomy professionals, eclipse-themed foods and beverages, night programs focused on stargazing, and even trivia games based on the solar system.

Stargazing enthusiasts also can set up their own telescopes on the ship’s decks, and delight in the night skies at sea, with little or no light pollution interference.

Adding Enchanted Princess to our 2026 solar eclipse lineup allows more guests to be part of this extraordinary moment at sea while exploring breathtaking Mediterranean and Adriatic destinations,said Terry Thornton, Chief Commercial Officer at Princess Cruises. 

With limited availability on Sky Princess and Sun Princess, we’re excited to give our guests a new opportunity to be part of this rare astronomical event aboard another of our spectacular ships,Thornton added.

Enchanted Princess’s itinerary includes port calls at Naples, Italy; Kotor, Montenegro; Dubrovnik, Croatia; Corfu, Greece; Messina and Palermo, Sicily; Gibraltar; and Alicante, Spain. From the waters off Alicante, on Spain’s southeastern coast, cruisers will be ideally positioned to witness the total solar eclipse.

Two More Princess Cruises Ships Plan Eclipse Voyages

Princess Cruises began planning for its 2026 eclipse voyages in 2024, when it announced that Sky Princess would sail a themed voyage roundtrip from Southampton on August 8, 2026.

Her 14-day “Spain, France & Portugal with Total Solar Eclipse” sailing will call at Cherbourg, France, before visiting four ports in Spain — Bilbao, Malaga, Cartagena, and La Coruna; Gibraltar; and Lisbon.

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Princess Cruises Solar Eclipse
Princess Cruises Solar Eclipse (Photo Courtesy: Princess Cruises)

Sky Princess, with a capacity for 3,660 guests, will call at Bilbao on August 11, 2026, one day before the eclipse, and remain in the waters off Spain for the big event.

The 4,300-guest Sun Princess, the cruise line’s newest ship, offers the 14-night Mediterranean with Total Solar Eclipse cruise from Athens to Rome, departing on August 1, 2026.

The ship calls at destinations in Greece, Montenegro, and Sicily before visiting Barcelona and Gibraltar. As Eclipse Day approaches, the ship will call at Cartagena, Spain, on August 11, 2026, and offer viewing of the event the next day. A 7-night segment of this voyage is also available.

Princess Cruises is one of several lines planning 2026 solar eclipse voyages. Anticipating keen interest from travelers, Carnival Cruise Line will deploy its 2,100-guest Carnival Legend to the Western Mediterranean on a sailing that departs from Dover, England, on August 9, 2026.

Virgin Voyages will send two ships, Valiant Lady and Scarlet Lady, into the path of totality in August 2026. However, since the eclipse will also be seen in northern areas, Valiant Lady, for instance, is taking a northerly route on her 15-night “Eclipse in the Land of Fire and Ice.”

The ship will be positioned off Akureyri, Iceland, when the eclipse happens on August 12, 2026.