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Carnival Brand Ambassador Announces 2026 FFS Cruise

Just days after the conclusion of his “For Fun’s Sake” (FFS) 2025 cruise aboard Carnival Magic, Carnival Cruise Line’s Brand Ambassador, John Heald, has announced his themed 2026 sailing.

The next FFS cruise will be aboard Carnival Spirit‘s May 5, 2026 departure – a 7-night roundtrip Alaska sailing from Seattle, Washington.

“For my 2026 FFS #8 Cruise I have decided after much contemplation to host a very special cruise to Alaska on Carnival Spirit,” Heald announced through his Facebook page. “Yes, I know some will be disappointed it is not perhaps a cruise that sails closer to home and that it is a different time of year than usual but I know this will be a very special adventure indeed.”

Heald’s FFS cruises are not full-ship charter sailings, but instead are special events held aboard existing sailings. Guests interested in joining in the FFS fun must first be booked on the selected cruise and then purchase registration as an FFS guest.

FFS registration will open on May 5, 2025, exactly one year before the ship’s departure date. Any guests booked on the sailing will have the opportunity to register for the extra fun, but spaces are sure to fill up quickly.

“Cabins are limited and so if you wish to join me for a massive dollop of Fun please book as soon as you can,” Heald urged.

The 2026 FFS cruise will be visiting the top ports of call in the Last Frontier. While the first day of the sailing is a day at sea, the second day will be iconic scenic cruising along Tracy Arm Fjord where guests will be able to see wildlife, ice, and panoramic Alaskan beauty. FFS guests will have a special opportunity on that amazing day.

“We will have a private viewing deck during the transit through Tracy Arm Fjord with some special food and lashings of hot soup,” Heald said. “That’s just one thing I am planning.”

The next few days will be exciting visits to Skagway (don’t miss out on visiting the Klondike Doughboy for their famous fry bread!), Juneau, and Ketchikan. The final port of call is an evening visit to Victoria, British Columbia, before Carnival Spirit returns to Seattle on May 12.

The 85,920-gross-ton Carnival Spirit can welcome 2,124 guests – significantly smaller than the 3,690 guests aboard Carnival Magic and the most recent FFS cruise. This may mean fewer spaces available for the exclusive event, and they are sure to sell out quickly.

What to Expect on an FFS Cruise

Heald is one of the most well-known and colorful characters in the cruise industry, always going above and beyond to ensure Carnival cruise guests have amazing vacations.

He has a tremendous social media following with nearly 600,000 Facebook followers and answers hundreds of questions about all things Carnival every week.

Read Also: What Is the Best Time of Year to Cruise Alaska?

John Heald
John Heald

His incomparable British wit and self-deprecating humor charm many guests, and his FFS cruises have become wildly popular. In fact, the open spaces for these sailings – often available for 500-800 guests – can fill up and sell out within minutes.

Onboard an FFS cruise, guests have unique opportunities for meet-and-greets, photo and autograph sessions, question and answer panels, behind-the-scenes tours, cocktail parties, themed activities, and much more.

Registered guests are also treated to exclusive swag and gifts that become fabulous mementos of the unique sailing.

“It is going to be a cruise full of fun, comradery, surprises and of course all to the backdrop of incomparable Alaska,” Heald said.

Past FFS cruises have typically sailed in the Caribbean. Heald tries to choose different itineraries for each annual cruise, offering greater variety for interested guests and giving all fans the chance to enjoy the cruise with an extra dollop of fun and camaraderie.

Man Surfs “Tsunami” Created by World’s Largest Cruise Ship

For most surfers, the waves created naturally by Mother Nature pack enough of a thrill – but one professional surfer was looking for something more extreme. 

Ben Gravy, a professional surfer and online personality, travelled to Miami, Florida, over President’s Day Weekend to catch the waves created by the wake of Royal Caribbean’s massive Icon of the Seas.

Over that weekend, the mega-ship was in the port on February 15, 2025, to disembark a 7-night Eastern Caribbean sailing and embark on a new 7-night Western Caribbean voyage.

“This could be the biggest moment of my novelty career. Right here, in front of our eyes people, she is coming in hot. The Icon of the Seas, biggest cruise ship in America,” Gravy excitedly said to kick off a YouTube video documenting his endeavor.

With a maximum guest capacity of 7,600 guests and coming in at 250,800 gross tons, the Icon-class flagship is currently the largest in the world – not just the United States.

Gravy’s 206,000 YouTuber subscribers got to watch as the surfer performed the stunt – which took place just outside of PortMiami’s harbor. Swimming (and surfing) is prohibited inside of the cruise port for safety reasons. 

As the massive mega-ship sailed into view, Gravy excitedly, and perhaps somewhat nervously, watched her approach – even comparing her to the Death Star from the “Star Wars” franchise and singing the tune of “The Imperial March” as he took in her size from the water below. 

As the ship approached, she sounded her horn and the waves around Gravy grew visibly larger and choppier – even with the vessel sailing at a relatively slow speed.

Before long, the cruise ship’s wake had created large enough waves for the influencer to get up on his board.

“That was nuts…Dude, I was standing in ankle deep water and that was a head-high wave. I can’t believe it,” the athlete told his support team when it was all said and done. 

While Gravy’s goal was to surf in Icon of the Seas’ wake, he did a couple practice runs using MSC Seascape and Norwegian Bliss – which sailed by first. Carnival Horizon was also in the port that day, but the YouTuber didn’t surf behind it.

Watch Gravy surf Icon of the Seas’ wake – as well as his warm-up rides – below: 

A Risky – But Impressive – Stunt

As surfing the wake of a massive cruise ship is not something you see every day, Gravy’s fans were naturally impressed and intrigued. 

“I really enjoyed watching that, from a 40 year old Skater & Snowboarder in New Zealand. Mahalo,” one person commented on his video.

“You really outdid [yourself] this time Mr. Gravy,” another piped up. “That was sick.”

Read Also: Can a Rogue Wave Sink a Cruise Ship?

However, let me be the first to say not to try what Gravy pulled off at home, in PortMiami, or really any other cruise port around the world.

As a professional surfer, the New Jersey resident has years of experience catching waves and was supported by a qualified team that was out on the water with him.

Ben Gravy Surfing Next to Icon of the Sea
Ben Gravy Surfing Next to Icon of the Sea

He has also pulled similar stunts on a smaller scale, as he went on a mission to surf the biggest and best ferry wave in 2024.

But cruise ship wakes are no joke, and Gravy could have been seriously harmed if something went wrong. 

In January of this year, for example, a couple and their dog had to be rescued after their personal boat got caught in a cruise ship’s wake and sank near Florida’s Port Tampa Bay. 

It’s not clear which ship the couple got too close to, but Royal Caribbean’s Radiance of the Seas and Enchantment of the Seas were in Florida’s Port Tampa Bay that day – and both are quite a bit smaller than the 2024-launched Icon. 

Radiance of the Seas can sail with up to 2,466 passengers, while Enchantment of the Seas can accommodate 2,370 cruisers – which isn’t even half of the capacity onboard Icon of the Seas. 

Considering the wake of these smaller vessels was strong enough to sink a boat, one can only imagine what the wake produced by the world’s largest ship could do to a person in the wrong circumstances.

Supply Chain Issues Impacting Carnival Loyalty Gift

Many of Carnival Cruise Line’s most loyal guests eagerly collect the customized pins the cruise line offers for Gold, Platinum, and Diamond loyalty levels of the “Very Important Fun Person” (VIFP) program.

Yet some travelers have not been able to receive pins on recent sailings, owing to an issue many guests believed was long since over.

Several guests on recent sailings of Carnival Jubilee have noticed that the loyalty pins are not available, and the substitute gift being offered is not as exciting or nearly as collectible.

A concerned guest who collects those pins to commemorate her sailings reached out to John Heald, Carnival Cruise Line’s Brand Ambassador, for help.

“While on the Jubilee February 15-22 I turned Platinum and was so excited to get my pin,” one guest explained. “On the very first day I went to get my pin only to be told they weren’t giving pins out, that they were giving free pictures instead.”

The Platinum and Diamond level pins are especially popular as souvenirs and collectibles, as they are customized with each ship’s individual name. The Gold level VIFP pins only have the year, the cruise line, and “VIFP Club” embossed in the design.

In late 2024, some Carnival ships had run out of the VIFP loyalty pins before the end of the year. Because the pins are customized with the year, it wasn’t possible at that time to order additional pins.

But a ship running out of pins in mid-February? That is a completely different issue.

“Yes, we have had some supply chain issues but never fear,” Heald responded.

He then offered the guest an email address to contact with her booking number and request, in order to arrange for her pins.

The idea that “supply chain issues” might be impacting the pins is a surprising one. Disruptions to the supply chain impacted a great deal of cruise travel in 2021 and 2022 as the industry was restarting and operations continued to be understaffed at shipyards dealing with logistical issues.

Carnival Cruise Line Pins
Carnival Cruise Line Pins (Photo Credit: Melissa Mayntz)

More than three years later, however, many cruisers have believed that supply chains have rebounded and are functioning well.

While Heald does not detail the nature of the supply chain issues impacting the loyalty pins, it is likely just a temporary shortage that will be quickly corrected, especially as the busy summer sailing season approaches.

Are Multiple Ships Affected?

At this time, guests have only reported a shortage of VIFP pins aboard Carnival Jubilee, the third in Carnival Cruise Line’s tremendous Excel class of ships.

Carnival Jubilee can welcome 5,228 guests at double occupancy or as many as 6,631 travelers when fully booked with all berths filled. The ship is homeported year-round from Galveston, Texas, offering 7-night Western Caribbean itineraries visiting Roatan, Costa Maya, and Cozumel.

Read Also: Carnival Cruise Line Reveals New 2025 Loyalty Pins

While Carnival Breeze and Carnival Dream are also homeported from Galveston, there haven’t been any reports of shortages of VIFP pins from those vessels.

Every Carnival cruise ship has a supply of the loyalty gifts, but how fast that supply dwindles depends on the ship’s overall guest capacity and how many VIFP travelers claim their pins and gifts.

Because Carnival Jubilee is the fleet’s newest vessel and has a fantastic reputation with the guidance of Carnival’s 2024 Cruise Director of the Year, Kyndall “Fire” Magyar, it is understandable that the ship would be giving out more VIFP pins than other vessels.

The pins are not being discontinued in any way. They will be made available aboard Carnival Jubilee again as soon as possible, giving travelers the chance to continue to build their VIFP pin collection.

More Royal Caribbean Ships Rerouted by Pier Issues in San Juan

The saga continues! After months of rerouting itineraries due to ongoing work on one of the piers at the San Juan cruise port, more Royal Caribbean passengers are still learning that they won’t be visiting after all. 

Symphony of the Seas has been skipping the popular stop in Puerto Rico since November of last year, but now Icon of the Seas the world’s current largest cruise ship – is also impacted. 

Guests scheduled for the Icon-class vessel’s upcoming May 3, June 7, June 21, and July 19 sailings received an email from Royal Caribbean informing them of the changes to their itineraries.

All four of these 2025 voyages are 7-night Eastern Caribbean sailings. 

“Before your vacation begins, we wanted to inform you about some changes to our itinerary,” the email from the Miami-based cruise line begins. 

“Due to ongoing improvements to the pier infrastructure in San Juan, the port operators have advised us that the port will not be ready in time for our visit,” continued the update.

The voyage that embarks from PortMiami on July 19 will replace the scheduled call with a day in Philipsburg, St. Maarten

The remaining three cruises will still visit Puerto Rico, but will sail to the city of Ponce instead – which is located about 70 miles away from San Juan on the US Territory’s southern coast. 

And of course, the changes have not ceased for the 5,518-guest Symphony of the Seas either. 

Passengers counting down the days until the 228,081-gross ton vessel’s 7-night Eastern Caribbean cruise that embarks from Miami on April 20, 2025, received their own email update. 

Their cruise will still visit Perfect Day at CocoCay, Royal Caribbean’s private island destination in the Bahamas, on April 21, as planned. 

However, the calls on San Juan and Philipsburg have been replaced with Puerto Plata, Dominican Republic, and Labadee, Haiti – which is home to another Royal Caribbean exclusive destination

Symphony of the Seas’ earlier April 6 sailing – which is another 7-night Eastern Caribbean voyage – has also been similarly impacted. 

San Juan and Philipsburg were again replaced by Puerto Plata and Labadee – but Nassau, Bahamas, was also thrown in as a “bonus port.”

What is Wrong in San Juan? 

With Royal Caribbean rescheduling sailings through the Summer of 2025, it seems like the issues plaguing San Juan’s infamous pier won’t be fixed anytime soon, and more itinerary changes will be inevitable. 

But it’s important to note that the issue isn’t with the port as a whole, but with Pier 3 specifically – which was damaged when MSC Cruises’ MSC Meraviglia accidentally impacted a mooring dolphin in April of 2024. 

Dolphin moorings secure and stabilize ships while docked in the port, so it’s important that they are functioning properly for safety reasons. 

Unfortunately for larger vessels, Pier 3 is the only berth capable of accommodating bigger ships that fall into Royal Caribbean’s Oasis-class (including the aforementioned Symphony of the Seas).

Pier 3 in San Juan
Pier 3 in San Juan (Photo Credit: Nenad Basic)

Of course, Icon of the Seas is even larger than the sizable Oasis-class ships – coming in at 248,663-gross tons with a capacity for 7,600 guests at maximum occupancy.

Even Disney Cruise Line’s newest ship, Disney Treasure, was turned away earlier in February. At 144,000-gross tons and room for 4,000 passengers onboard, the Wish-class vessel is one of the largest in Disney’s fleet. 

Read Also: San Juan Cruise Port: Amenities and What’s Nearby

Understandably, the cruise community is frustrated with the ongoing itinerary changes, but most do realize it is not Royal Caribbean’s fault. 

For example, one person wrote: “I just got the same notification for the Symphony… I am a bit pissed to say the least. I get it, but I don’t like it.”

That said, anyone feeling desperate to step foot in San Juan may have better luck sailing on a smaller ship with another cruise line. 

San Juan’s Pier 1, Pier 4, and the Pan American Pier – each of which can accommodate two ships – are still operational and have been receiving calls from brands like Princess Cruises, Virgin Voyages, Norwegian Cruise Line, Carnival Cruise Line, and MSC Cruises.

Guests Upset After Balcony Fire Onboard Carnival Glory

What was to have been a fun girls’ getaway for three young women quickly turned terrifying when a small fire broke out on their cruise ship balcony.

The fear continued after the fire was safely contained with how the women were allegedly treated by crew members investigating the incident.

The fire occurred aboard Carnival Glory on Saturday, February 22, 2025. The ship had set sail from Port Canaveral the day before for a 3-night Bahamas cruise, and had visited Nassau earlier that day.

According to ClickOrlando, the fire was on the young women’s balcony on Deck 6, where a towel was draped over a chair when both began to smolder and became “engulfed” in flames.

Photos of the chair show much of the seat and back destroyed and melted, and video of the incident shows a great deal of smoke in the impacted stateroom and the adjacent hallway.

The ship’s crew responded to the incident immediately and the small fire was quickly extinguished. At no time were any of the ship’s operational systems impacted, nor were there any general emergency alerts for all passengers. There were no injuries reported.

Every Carnival ship maintains a highly trained fire response team onboard, and regular training and drills are practiced to ensure fast, efficient reactions to any type of fire situation.

The cause of the fire has not yet been conclusively determined, but a full investigation is sure to be underway to discover just how it began and whether or not all safety measures were functioning properly.

Women Upset at Crew Treatment

The young women involved in the fire, Tatianna Chuitian and two of her friends, who have not been identified, are upset not only at the overall situation, but with how they were treated in the immediate aftermath of the incident.

While Chuitian acknowledges that she and her friends were “cleared of any blame” by the ship’s crew, they were unhappy with how they were treated when taken to the ship’s medical center as an emergency precaution.

Worth Reading: Update on Next Cruise After Carnival Cruise Ship Fire

“They just kept telling me, like, you need to calm down,” Chuitian said. “‘You’re making this worse for yourself. Like calm down and tell us what happened. And then, you know, like if you ladies start lying to us like we’re getting the FBI involved, we’re getting Coast Guard’ like they’re just bullying us.”

Carnival Glory Cabin Fire
Carnival Glory Cabin Fire (Photo Credit: Tatianna Chuitian)

In social media posts, the young women described being required to take pregnancy tests, with a suspicion that it may actually have been a drug test.

Other medical professionals have noted, however, that a quick urine-based pregnancy test is standard procedure when emergency treatment may be needed on any woman of potentially child-bearing age, as some drugs can be harmful to an unborn baby.

Other allegations include the idea that the women were not permitted to photograph their written statements, they were pressured to sign waivers, and all their belongings were damaged.

Further evidence of these allegations have not yet been forthcoming, but may be part of the overall investigation.

Read Also: Secret Emergency Codes on Cruise Ships Only Crew Members Know!

Carnival Cruise Line has not released any details of the incident, which is also standard procedure when an investigation is ongoing. The cruise line did release a brief statement to news media.

“We have a very robust fire management system, including alarms, detectors, sprinklers and training. This matter was quickly handled and there were no injuries,” the cruise line stated.

The 110,000-gross-ton, Conquest-class Carnival Glory can host 2,980 guests at double occupancy, and is also home to approximately 1,150 international crew members.

Following the small fire, there was no change to the ship’s itinerary and Carnival Glory has already departed Port Canaveral on her next sailing, a 4-night Bahamas cruise.

Third Holland America Cruise Ship Hit With an Outbreak in 2025

For the second time in February – and third time in 2025 – Holland American Line reports an outbreak to the Centers for Disease Control and Prevention (CDC).

Required by law when 2 percent or more of a vessel’s passengers or crew exhibit symptoms of gastrointestinal illness, the cruise line’s 86,273-gross-ton Eurodam reported a norovirus outbreak on February 23, 2025.

Of Eurodam’s 2,057 passengers – a nearly sold-out journey – 79 guests, along with nine of its 834 crew members, began experiencing symptoms of diarrhea and vomiting just days into a 10-night roundtrip Southern Caribbean voyage.

Having departed from Fort Lauderdale, Florida’s Port Everglades on February 19, and visiting the private island Half Moon Cay in the Bahamas, Grand Turk in the Turks and Caicos, and Amber Cove in the Dominican Republic, passengers enjoying a sea day got more than they bargained for when the announcement of an outbreak was made.

In addition to diarrhea and vomiting, the CDC says symptoms of gastrointestinal illnesses like norovirus can also include muscle ache, headache, abdominal cramp, or fever.

While the cruise line told media the cases are “mostly mild and quickly resolved,” Eurodam has initiated the CDC’s sanitation protocols and are isolating sick passengers and crew and have increased cleaning and disinfection procedures.

While recovery, according to the CDC, can take place between one and three days, the virus can still be spread to others up to two weeks after feeling better, meaning those healthy are still at risk as the ship sails to calls in the ABC islands of Aruba, Bonaire, and Curacao.

To stay safe, guests are encouraged to wash their hands often with soap and water for at least 20 seconds, particularly before eating and after touching frequently used surfaces such as handrails and elevator buttons.

While cruise ships offer hand sanitizer near high traffic areas and its dining venues, the CDC says it does not work well against norovirus and should be a substitute for handwashing, “which is best.”

Says a former passenger on social media, “We were on Eurodam in December when there were cases. “We washed our hands often – especially before eating or after touching bannisters or elevator buttons. We tend to avoid buffets anyway but made sure to only get served food in the Lido. 

“And our record remained intact: No gastro on 49 cruises.”

Repeat Offender

Eurodam is now the eighth cruise ship to have an outbreak after sailing in 2025, and was one of three vessels that welcomed in the New Year with norovirus onboard a late December 2024 voyage.

During that 9-night Caribbean journey, 109 of 2,139 passengers and 13 of 832 crew members fell ill to norovirus in the last of 18 outbreaks reported to the CDC in 2024.

Eurodam by Holland America Line
Eurodam by Holland America Line (Photo Credit: Just dance)

The ship’s sister ship, the 99,935-gross-ton Rotterdam, reported its own ill-fated voyage earlier in February when 166 of 2,614 passengers and 19 of 969 crew members experienced similar norovirus symptoms.

The February 7, 2025, outbreak took place on a 13-night sailing in the Caribbean, which also included a call in Half Moon Cay, which is owned by Holland America Line’s parent company, Carnival Corporation.

Royal Caribbean’s 90,090-gross-ton Radiance of the Seas also experienced an unidentified cause of gastrointestinal illness this month. During its February 1 through 8, 2025, adventure to the Caribbean, 160 passengers and eight crew members reported ill.

Like a common cold or the flu, norovirus is more common in winter months.

Carnival Asks About Buffet Seating – Food or Table First?

Carnival Cruise Line’s Brand Ambassador, John Heald, often gets comments through social media comparing Carnival to other cruise lines, with guests insinuating that the other line has some superior process, product, or performance.

Rather than simply deleting such comments or ignoring any reference to another cruise line, Heald uses each opportunity to reach out to his nearly 600,000 followers for their input.

In a recent comment, one guest notes that Carnival ought to improve seating procedures in their Lido Marketplace buffet restaurants.

“We have been on 4 cruises and we as a family [believe] Carnival does it all wrong. You should instruct passengers in the same way [another cruise line] does,” the guest explained. “You should get a table first and then go to the buffet line not the other way round. This is the correct appropriate etiquette.”

First of all, there is actually no “correct appropriate etiquette” for whether it should be table first or food first at a buffet. Different all-you-can-eat restaurants have different procedures that work best for their business practices.

“Passengers should get a table first, reserve that table and THEN go to the buffet line. Why is this not done on Carnival ships John? It is not acceptable the way Carnival does this,” the guest continues.

“Thank you, fascinating indeed, I never thought of this to be honest,” Heald noted.

“In a hotel you do get shown to your table and then as you sit down you think ‘oh FFS’ it’s a buffet and then you have to get out of your chair and then head to the buffet. But hold on, here comes the waiter with coffee so, um, you have to sit down again and then when the coffee is poured up you get again to head to the food.”

I’ve been to a fair few buffet restaurants – they’re a favorite for our family’s diverse tastes – and a local Chinese buffet does indeed seat guests first. A popular all-American buffet chain, however, has guests pay as they enter and they choose their own route – food first or table first.

“On a ship it is different because you do not get shown to your table on Lido. As for what to do, food or table first?” Heald asked. “I guess if you have others in your family or friends who can save the table while everyone else gets their food you can do this but if you’re a solo cruiser then that’s not possible.”

Whether to get food or find a table first can be a concern, especially at very busy times. During the breakfast buffet, for example, many cruisers are eager to get their food as quickly as possible so they can be ready to go ashore or get started on the day’s activities.

At that time, however, seating can be at a premium and it might be prudent to seek out a suitable table first, then either “reserve” it with a book or bag or leave 1-2 members of one’s party to save the space.

Carnival Buffet Guests Share Tips

But how do Carnival cruise guests choose which option to take when they visit the buffet?

“I think it is safe to say that most of you get food first, right?” Heald asked.

That question quickly generated nearly two thousand responses, with experienced Carnival guests sharing their approach to buffet meals.

“Getting the table first can help in that everyone knows where to go after getting food instead of wandering around looking for each other, especially when it is busy and everyone wants something different to eat,” one guest responded.

Lido Dining on Carnival Cruise Line
Lido Dining on Carnival Cruise Line (Photo Credit: Melissa Mayntz)

Read Also: Carnival Cruise Line Answers the Dirty Buffet Plate Question

“Table first. Then we take turns getting food. Better than wandering around for ten minutes with a plate of food that is getting cold while you try to find a table,” another guest noted.

Different commenters do note that food or table first can vary depending on the group size, how busy the buffet may be, and whether anyone in their party might need assistance, such as young children who can’t serve themselves or older family members who might use walkers or mobility scooters.

Another guest notes that they’ve had difficulty finding a table due to other travelers playing cards, doing crafts, or otherwise using table space but not actually eating.

Heald has addressed this concern before, and different spaces are available on Carnival ships for card players and crafters.

During very busy dining periods, Carnival crew members may ask individuals to relocate if they aren’t eating but space is at a premium. Such activities are not banned, but guests should be considerate of their fellow diners.

Costa Cruises Adds Embarkation Port for Caribbean Voyages

Another embarkation option in the Dominican Republic will soon be added to a Costa Cruises’ ship that plies the Caribbean on a seasonal basis.

Beginning in December 2025, guests can board the 3,800-guest Costa Fascinosa at Santo Domingo and sail roundtrip from the port. The cruise line, a Carnival Corporation brand, held a celebratory event at the nearby La Romana port to mark the announcement on February 24, 2025.

We are excited to introduce the beautiful port of Santo Domingo as an embarkation option in the Caribbean with Costa Fascinosa, which will deliver a new, memorable experience for our guests, said Dario Rustico, general manager of North and South America for Costa Cruises

Thanks to this new opportunity to join a cruise from the port of their choice adds flexibility for Costa guests who will have more Caribbean options than ever,added Rustico.

La Romana, located about 75 miles east of Santo Domingo, also is an embarkation port for Costa Fascinosa, along with ports in Guadeloupe and Martinique. 

Cruise ships calling at, or embarking guests in Santo Domingo, use the Sansouci Port, which is the main seaport in the island nation that welcomes cargo, container, and other types of vessels. Santo Domingo is the capital city of the Dominican Republic.

Marking the occasion with Rustico were several high-level officials, including Rudy Pimental, executive director of the Sansouci Port; Ana Vilchez, maritime segment director of Dominican Republic’s Ministry of Tourism; Stefano Queirolo Palmas, Italy’s ambassador to Santo Domingo; and Andres Fernandez, commercial director of the La Romana cruise and airport.

Costa Fascinosa, a Concordia-class ship that launched in 2011, operates seasonal voyages in the Caribbean through March, repositioning to the Mediterranean for spring and summer cruises.

Read Also: Eastern vs. Western Caribbean Cruise – Which Will I Prefer?

In the 2025-26 winter season, starting in December 2025, Costa Fascinosa will offer 8-day cruises that call at destinations such as Barbados, St. Maarten, Tortola, St. Lucia, and the cruise line’s private island, Catalina Island. Guests will have a choice of four embarkation ports — Santo Domingo, La Romana, Martinique, and Guadeloupe.

Costa Santo Domingo Dario Rustico
Costa Santo Domingo Dario Rustico

Costa Fascinosa is currently deployed to the Caribbean, through March 2025, when she will return to Europe for the spring and summer seasons.

Another Costa Cruises’ ship, the 3,470-guest Costa Fortuna, also is based in the Caribbean for winter 2025, sailing similar cruises with embarkation options in Guadeloupe and Martinique. 

The deployments of the ships were confirmed in 2023, with the cruise line offering its fly-cruise packages for all itineraries.

Costa Pacifica Will Deploy to the Caribbean For Winter 2025-26

In winter 2025-26, Costa Fascinosa will be joined by the 3,780-guest Costa Pacifica, which will sail a series of Caribbean cruises with embarkation offered from La Romana and Guadeloupe. Eight- to 16-day itineraries will be featured.

The Dominican Republic has seen a surge in cruise ship arrivals in recent years and is expecting a robust 2025. The destination’s post-pandemic recovery got into full swing in 2023, when more than 1.5 million cruise guests called at the island’s ports.

In fact, the Dominican Republic has the most cruise ports of any Caribbean nation. In addition to Santo Domingo and La Romana, the island operates cruise ports in Puerto Plata (Amber Cove); Punta Cana; Samana; and Cabo Rojo.

Amber Cove and Puerto Plata are the busiest cruise ports, both located on the island’s north shore, while La Romana and Santo Domingo are on the southeast coast. Cabo Rojo is on the southwest coast, closer to the Haiti border.

Carnival Cruise Line Speeds Up Debarkation at New Homeport

Just two weeks after Carnival Sunshine made her debut at her new Virginia homeport, Carnival Cruise Line has rolled out facial recognition technology to expedite the debarkation process in Norfolk.

This will be a welcome change for the more than 3,000 guests who sail on the recently refreshed vessel for every cruise, as this update dramatically speeds up the debarkation process.

The new technology was first used at the conclusion of the ship’s February 16, 2025 departure, an 8-night Eastern Caribbean sailing that visited Amber Cove, Grand Turk, and Princess Cays. When the ship returned to Norfolk on Monday, February 24, 2025, the facial recognition technology was ready and waiting.

“Yesterday (February 24th) we added facial technology debarkation for guests cruising on the Carnival Sunshine from Norfolk, Virginia,” confirmed John Heald, Carnival Cruise Line’s Brand Ambassador.

Facial recognition technology dramatically speeds up customs and immigration processing as cruise travelers return from their vacation.

Without the new upgrade, every debarking guest would need to speak with a customs and border protection agent to have their documentation examined and identification verified before they can leave the cruise terminal.

Now, travelers who use US passports only have to pause for a few seconds as the camera records their image and compares it to the established database, confirming their identity. The photos used to do this are deleted shortly thereafter, ensuring security.

In-person identity verification can take 2-3 minutes per passenger, while facial recognition processing takes less than 30 seconds. When working with thousands of guests, this can make a massive difference in how quickly cruise passengers debark the ship.

This better efficiency then has a knock-on effect of permitting embarkation for the next cruise to begin more quickly and the ship can even set sail sooner, getting the fun started on the next vacation.

To be clear, if guests do not have a US passport, they must still speak with an in-person agent for debarkation processing. With the implementation of facial recognition technology, however, even those in-person lines will be shorter.

Reaction to the facial technology is generally positive and enthusiastic, though some guests feel as though Carnival Cruise Line is forcing travelers to get passports.

Heald followed up the announcement with a daily poll question about if travelers use a passport to cruise.

One commenter noted, “Facial technology again Heald! Why is Carnival Cruise Line pushing all of us to have to buy a passport. 50% of Americans will never get one.”

To be clear, no cruise line is requiring that all travelers have passports. Whether or not cruisers need one depends on their chosen itinerary. With very few exceptions, closed-loop cruises from US homeports do not require passports and other forms of identification are perfectly valid for sailing on those voyages.

Only two percent of the more than 23,500 votes in Heald’s poll agreed with the original commenter about the cruise line “pushing” for passports.

On the other hand, 36% of respondents (more than 8,300 votes) do already have passports they use for cruising.

New Technology In Use at 11 Carnival Homeports

Norfolk is the eleventh cruise homeport Carnival Cruise Line has upgraded with this improvement.

Read Also: Do I Need a Passport to Go on a Cruise? – Full Guide

“This means we have successfully rolled out this technology in Miami, Tampa, Port Canaveral, Jacksonville, New Orleans, Galveston, Long Beach, New York, Baltimore and Mobile,” Heald said. “It really does help get guests who have a passport to be able to proceed quickly through the debarkation process.”

Carnival Sunshine in Norfolk
Carnival Sunshine in Norfolk (Photo Credit: Carnival)

At many of the homeports where this technology is in use, Carnival Cruise Line has been able to move up ship departures by 30 minutes – starting the sailing fun even faster for thousands of guests every week.

This upgrade is in addition to $12 million worth of cruise terminal renovations and improvements already underway in Norfolk, including additional seating for guests, a sloped walkway for better accessibility, and canopies over pedestrian areas.

The two-phase upgrade project to upgrade the Half Moone Cruise Terminal is planned to be completed by May 1, 2026.

Carnival Sunshine (formerly Carnival Destiny) is now homeported from the Old Dominion year-round, offering 6- and 8-night Bahamas, Eastern Caribbean, and Bermuda itineraries.

While Carnival Sunshine is the only major cruise ship homeported from Norfolk, several river cruise ships from American Cruise Lines also use the port.

Furthermore, several ships are scheduled for port visits to Norfolk in the coming months, including Holland America Line’s ms Zuiderdam, TUI Cruises’ Mein Schiff 1, and Princess Cruises’ Majestic Princess.