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Carnival Cruise Line Fixes Online Check-In Glitch

Carnival Cruise Line has verified that a known glitch with its online check-in system has been corrected, and clarified exactly when guests can complete the check-in process for their upcoming sailings.

Because of time zone issues, the problem has not been noticeable to every passenger, but has caused difficulties for guests crossing time zones to reach their embarkation ports.

Booked guests can check in for their sailing 14 days before embarkation. At that time, they are able to set up their onboard account, input travel information, and complete other steps for the ship’s manifest to ensure a smooth and efficient embarkation.

The exact time that check-in begins can be confusing, however. Travelers have wondered whether or not the window opens at midnight based on the cruise homeport, the guest’s registered location, or Carnival Cruise Line headquarters in Miami, Florida. Traditionally, the check-in window opens at midnight in Miami, where Carnival Cruise Line is based.

More and more guests, however, have reported a glitch that check-in has not been available until midnight at the embarkation port. While this may seem easy enough, travelers flying across time zones to reach their embarkation port may not always be aware of when that check-in time may be.

Carnival Cruise Line Brand Ambassador John Heald has been fielding these comments over the past several days through his popular Facebook page, where he answers hundreds of questions daily about all types of issues, including technical problems.

“Check in for our next cruise on Carnival Jubilee out of Galveston didn’t open [until] midnight Galveston time (Central Time),” one traveler explained to Heald on June 10. “We tried and tried starting at midnight Eastern Time, but nothing worked [until] midnight in Galveston rolled around.”

“Thank you, I’ve had dozens of comments about this over the last few days,” Heald responded. “My colleagues are truly aware of this and are looking into it within the IT department. I apologize, I promise that I will let you know any news on this as soon as I can, and thank you for your patience.”

After more than two weeks of these glitches, the issue finally appears resolved and Heald has updated travelers on the situation and exactly when they can expect to check in for their sailings.

“We had had some problems with people checking in and the time zone they needed to do it,” he confirmed on June 26. “With a huge thanks to the beards I can tell you that the problem has now been fixed so when you do check in, you can do so at midnight Miami time.”

Miami, Florida is in the US Eastern Time Zone (ET), which is UTC-05:00 – an offset of five hours earlier than Coordinated Universal Time. It should also be noted that Florida observes Daylight Saving Time during the summer months, for travelers who may be attempting to check-in when that time adjustment is in effect.

Why Check-In Time Matters

While booked guests can complete their online check-in at any point from the time the window opens until midnight on the day before embarkation, completing the process early does have benefits.

Not only will travelers have their full embarkation information ready for a smooth experience at the cruise terminal, but one of the most critical parts of the check-in process is to choose the arrival appointment window. This is the 30-minute window when guests are expected to arrive at the terminal and can begin the embarkation process.

Carnival Cruise Line Ship Docked in Miami
Carnival Cruise Line Ship Docked in Miami (Photo Credit: ByDroneVideos)

Read Also: How Early Can You Board a Cruise Ship?

Arrival appointments were first tested before the pandemic shutdown as a way to smooth embarkation crowds, and the process proved very helpful in promoting social distancing during the cruise travel restart in 2021. Now, the process is standard for all major cruise lines, and helps minimize crowds and keep embarkation day chaos to a minimum.

The earliest arrival appointments can fill up quickly, however. Travelers who are able to check-in as close as possible to the beginning of the window – midnight, Miami time – have the greatest selection of options, and many guests will set alarms just to select their best possible arrival appointment.

It should be noted that the arrival appointment does not guarantee ship embarkation at that time. That 30-minute window is only when travelers will be able to arrive at the cruise terminal for their identity check and luggage screening.

Furthermore, Carnival Cruise Line’s highest tiers of VIFP Club loyalty – Diamond and Platinum guests – have the ability to check in two days earlier than other travelers, permitting them the widest possible selection of arrival appointment times.

Parking Price Increase at Popular Northeastern US Homeport

The Cruise Maryland Terminal at Port of Baltimore has announced that effective August 1, 2024, parking rates at the terminal will increase. The increase is a significant one – as much as 33 percent per night, depending on the type of vehicle being parked. Over the course of a weeklong cruise, this can be a much larger expense for cruise travelers to consider.

The parking rates for all vehicle types are increasing. Passenger vehicles and SUVs will rise from the current $15 per night to $20 per night, while recreational vehicles (RVs) under 30 feet will rise from $30 to $40 per night.

For both these classifications, the parking price is increasing by 33%. Larger RVs over 30 feet will cost $50 per night for parking rather than the current $40 per night, an increase of 25%.

Parking rates for Cruise Terminal Maryland have remain unchanged since at least 2017, despite fluctuations in operational costs, inflation, port development, and other factors.

No other operational practices for parking at Cruise Terminal Maryland are changing at this time. Parking will continue to be a cashless system that accepts only major credit cards (Visa, Mastercard, Discover, and American Express). No advance reservations are required, and parking must be paid upon arrival.

Read Also: Baltimore Cruise Port Parking – Everything You Need to Know

Special needs accessible parking is available on site with accommodations for vans and other vehicles.

The new pricing does bring costs closer to homeport parking charges at other major US homeports, where passenger vehicle daily rates are as follows: PortMiami ($22), Port Canaveral ($17), Port Tampa Bay ($15.75), Port of New Orleans ($25), Port of Galveston ($18-25 based on availability), and Port of Long Beach ($23).

Parking rates at every homeport are always subject to change without notice, as are any discounted rates available at nearby lots or other parking facilities close to cruise terminals.

Why the Price Increase Now?

While no direct explanation has been offered for why the parking rates are being increased, the costs may well be related to recovery efforts and the economic impact following the collapse of the Francis Scott Key Bridge on March 26, 2024.

That tragic event closed the Port of Baltimore for two months, with only limited and restricted traffic permitted until deeper channels could be safely cleared.

Carnival Cruise Line Baltimore Return
Carnival Cruise Line Baltimore Return (Photo Courtesy: Carnival)

During that time, Royal Caribbean International and Carnival Cruise Line – both of which homeport ships from Baltimore – relocated operations temporarily to Norfolk, Virginia. This permitted cruises to keep operating but created logistical challenges for port operations as well as passenger arrivals and departures.

Cruises have resumed from Baltimore for both cruise lines, with Royal Caribbean International’s Vision of the Seas returning to the port on May 25, followed quickly by Carnival Cruise Line’s Carnival Pride on May 26 – two months after the bridge collapsed.

Because of the tremendous costs associated with reopening the port, removing bridge debris, and eventually constructing a new bridge, it is not surprising that port parking – which has remained at a relatively low cost for years – will now increase.

Cruise lines may also see an increase in port fees and taxes at Port of Baltimore, which would be reflected in passenger fares from those homeports.

11 Reasons Cruise Passengers Remain on the Ship While in Port

For some cruise passengers, the whole point of taking a cruise is to hop from destination to destination, spending a day somewhere new and then heading off to the next port. It’s a way to see a lot of different places in one vacation.

However, you’ll notice something possibly surprising during your cruise: Not everyone gets off the cruise ship while the ship is in port. Some cruisers choose to forgo the in-port experience and remain right where they are.

Why? Here are 11 reasons why some passengers choose to remain on the cruise ship while they’re in port, and why you might consider doing so, too.

1. No Waiting in Line

A cruise ship can be a busy, crowded place. Even the big mega ships, like Royal Caribbean’s Icon of the Seas, with its 20 decks, can feel a bit crowded every now and then, thanks to the 7,000-plus passenger capacity.

However, the large majority of cruise ship passengers head off the ship while it’s in port — meaning you get to enjoy the entire thing almost completely to yourself.

You’ll only be sharing the ship with your other fellow cruisers who are savvy enough to know that this is the time you can enjoy those top cruise ship experiences without standing in lengthy lines.

Cruise Passengers Lining Up for Buffet
Cruise Passengers Lining Up for Buffet (Photo Credit: Melissa Herzog)

That’s right. Head to the buffet and walk right up to the food, no standing there with a plate in hand, waiting your turn. Have a problem? Go to guest services and you’ll find help immediately. Hate standing in line at the elevator? You won’t have to!

Whatever it is you want to do on your cruise ship, if you’ve been avoiding it simply because you know it’ll take a lengthy wait, just hold off until a port day and stay aboard.

2. There’s Plenty of Space by (and in!) the Pool

In this vein, just like you won’t have to wait in line a lot while exploring the cruise ship during a port day, you also won’t have to battle it out against your fellow cruisers for a spot by the pool.

If you’ve cruised before, you know how difficult it can be. There’s a finite number of loungers near the pool and, if you don’t arrive early enough, you could find yourself out of luck, with no lounger.

Main Pools
Main Pools

Even if you do arrive at the pool relatively early, you could find that all the nice loungers in the shade are taken, and that many loungers have been pseudo-reserved by cruisers who’ve simply placed their towels on their chairs and then disappeared (though cruise lines are cracking down on this practice!).

This is not the case on port days, when the majority of cruise ship passengers are off the ship, leaving all the loungers free for your picking.

Additionally, just like those extra passengers won’t be by the pool, they also won’t be in the pool. Say goodbye to a crowded cruise ship pool where you’re practically (or literally) bumping elbows with the guy beside you. On port days, you have plenty of space to splash and swim.

3. Been There, Done That

For some cruisers who decide to remain on the ship during port days, it’s not a matter of enjoying all the perks of doing so. Instead, they’ve simply already been there, done that.

Cruise Ships Docked in Dominican Republic, Caribbean
Cruise Ships Docked in Dominican Republic, Caribbean (Photo Credit: Grindstone Media Group)

If you’re taking a fairly popular cruise, like Caribbean cruises that hit all the island hotspots, it’s not uncommon for your fellow cruisers to have already visited those islands at a previous time. As such, they might decide that getting off the ship and spending the day running around the destination just isn’t worth the hassle.

4. The Port Just Isn’t That Interesting

While cruise lines do make an effort to visit cruise destinations that are interesting and enjoyable for their cruisers, that’s not always how it works out. In some cases, the port doesn’t really offer that much to do.

Cruise Ship in Nassau, Bahamas
Cruise Ship in Nassau, Bahamas (Photo Credit: Wangkun Jia)

If you don’t book a specific shore excursion, you may just end up doing nothing at all. In some other cases, the port is just filled with tourist traps, or maybe the port is near an interesting city, but you have to travel overland to get there, using up valuable time.

Some of the worst ports of call that cruisers have been to? Noted destinations include Le Havre, France; Belize City, Belize; Fujairah, United Arab Emirates; Colon, Panama; and Ensenada, Mexico. Surprisingly, a fair number of cruisers also don’t care for Nassau, even though it’s a highly popular cruise destination!

5. A Port Day is the Perfect Chance to Relax

If you’re hoping to relax a bit during your cruise, you may find that, once you get on the cruise ship, relaxation is harder to come by than you initially expected.

Sure, you can visit the spa, and there are adults-only areas on many ships (like the Solarium on Royal Caribbean), but many public spaces on a cruise ship are busy and crowded — hardly conducive to relaxing.

Celebrity Cruises Open Deck
Celebrity Cruises Open Deck (Photo Credit: EWY Media / Shutterstock)

That’s not the case during a port day, when the crowds are gone. You can really slow down, enjoy the cruise ship at your own pace and not feel rushed or harried as you explore and enjoy all there is to do on these mini floating resorts.

Stay in bed and sleep in, without worrying about catching that in-demand lounger at the pool. Leisurely make your way to the buffet for breakfast, without worrying about the lines.

Read Also: Cruise vs All-Inclusive Resort – Choosing Your Dream Getaway

Head to the gym for a yoga session without battling for a spot. Slip into the pool or a hot tub and enjoy all the open space you need, and then head to the bar for drinks that arrive nearly as soon as you order them.

Doesn’t that sound like the relaxing vacation you want?

Additionally, it’s worth considering just how many ports your itinerary will visit. Some cruise ships visit a port every single day. Some visit even more than that!

If you find the idea of getting on and off the ship every single day, or multiple times a day, exhausting, you’ll want to plan to stay aboard the ship at least a day or two, to give yourself a chance to really relax.

6. You Can Get Some Discounts

Cruise ships know that there won’t be as much demand for their services and products during a port day, and so they often offer certain discounts during those days.

The Spa on Celebrity Edge
The Spa on Celebrity Edge

If you’ve been wanting to, for example, go to the spa during your cruise, but you’ve balked at the treatment prices, you may be able to find great deals on treatments during port days.

Look for port day discounts on the ship’s app or daily schedule of activities. Celebrity Cruises and Crystal Cruises, for example, offer spa discounts that are up to 20% off treatments!

7. It’s More Budget-Friendly to Stay on the Ship

While it’s perfectly possible to plan a budget-friendly cruise, especially if you avoid booking any extras, such as spa treatments or dinners at specialty restaurants, if you’re really trying to cut costs in all areas, you may want to also consider staying on the ship during port days.

As mentioned, during port days, you can get discounts on the ship, but additionally, you’ll avoid paying for pricey shore excursions. Even if you don’t book any shore excursions, you’ll likely find that, by just being in the port destination, you’re going to spend extra cash, purchasing overpriced souvenirs, food, bottled water, you name it.

Docked Cruise Ships in the Caribbean
Docked Cruise Ships in the Caribbean (Photo Credit: Todamo)

Staying on the ship during a port day can ultimately be your best choice for saving cash.

All that said, though, if you do decide to stay on the ship for budget reasons, don’t think it has to be an all or nothing choice. You don’t have to skip every single port in order to save cash.

Worth Reading: How to Make the Most of Your Cruise Without Overspending

Instead, consider skipping some ports that you’re less interested in, and then save your cash for spending on some of those bucket list-worthy shore excursions that you’d really prefer to experience.

8. Many Activities Don’t Slow Down

While, yes, you won’t find all the wide range of cruise ship activities in full swing on port days, as the cruise line knows there’ll be lesser demand, you will still find that many activities don’t slow down despite the lack of lines.

However, some venues may be closed entirely on certain ships and with certain cruise lines during port days. For example, Carnival’s casinos and shops are closed on port days.

Carnival Cruise Line's BOLT Roller Coaster
Carnival Cruise Line’s BOLT Roller Coaster (Photo Credit: Camera walk)

You can still enjoy a full lineup of daily activities like seminars and games. All the big ship activities that you’d normally have to wait in line for, like go-kart racing, a roller coaster, waterslides, surf simulators or sky diving simulators, are still open. Restaurants are still open.

So, don’t think that just because it’s a port day, everything on the ship is shut down and closed, leaving you with nothing to do. You can still do everything you like, pretty much, just more easily.

9. It’s the Perfect Time to Get Those Pics

If you like to capture your cruise in every single way, from embarkation to debarkation, with tons of photos and videos, you may find yourself frustrated every time you’re trying to get that perfect shot and a fellow cruiser wanders into your view. That’s not the case during port days, though.

Taking Photo on a Cruise
Taking Photo on a Cruise (Photo Credit: Janice Chen)

Pull out your camera or GoPro and go exploring. With the ship relatively empty, you’ll be able to get perfect photos of not just your family and traveling companions, but of the ship itself as well.

10. You Can Make the Most of Your Beverage Package

If you’ve purchased a high-priced beverage package and really want to get your money’s worth, a port day is the best time to do so.

For one, you won’t need to stand in line at the bar for any large amount of time, to get your next cocktail. For two, you can actually enjoy those cocktails by the pool or in one of the other public spaces on the ship, without being annoyed by crowds.

Bar on Royal Caribbean's Oasis of the Seas
Bar on Royal Caribbean’s Oasis of the Seas (Photo Credit: Solarisys / Shutterstock)

If you just prefer to post up at the bar to down a cocktail or two, you can do that as well, without frustratingly searching for a good seat and coming up empty.

Additionally, keep in mind that, if you’re a traveler who enjoys their vacation with a drink in hand at most times, you’ll be paying extra for those drinks in any port destination. That won’t be the case on the ship, where you already have a beverage package.

Read Also: When Is the Best Time to Buy a Royal Caribbean Drink Package?

So, if your port plans just include heading to the beach and sipping a fruity drink while you watch the waves, save yourself the trouble and money and simply stay on the ship and sip that fruity drink by the pool.

11.  Getting On and Off the Ship Can Just Be a Hassle

All of the above aside, though, getting on and off the ship, in and of itself, is just a hassle, particularly if you’re at a port that requires tendering. All that getting off the ship and getting on the tender and then getting off at port and then getting back and etc. — it takes time.

Cruise Ship Gangway in Port
Cruise Ship Gangway in Port

Plus, it’s not like you get off at the port and then have as much time as you want to sightsee and experience the destination. Cruise ships keep strict schedules, so you’ll have to keep a close eye on your watch to ensure that you make it back in time to leave with the ship.

If you don’t, you’ll have a whole other annoyance to deal with, trying to either meet up with the ship at the next port, or simply make it back home. All of this can really make trying to get off at port less than worth it, if all you’re trying to do is kick back and relax during your cruise.

Disney Cruise Line’s Largest-Ever Ship to Feature Seven Themed Areas

For the first time ever, Disney Cruise Line will have a ship permanently homeported in Asia when the new Disney Adventure debuts in 2025. The new ship will sail from the Marina Bay Cruise Centre in Singapore, remaining at that homeport for a minimum of five years in collaboration with Singapore Tourism Board.

Onboard, travelers will find everything they love about the cruise line’s signature amazing service, immersive theming, and worlds of wonder and fantasy. Disney Adventure is being designed to create a floating destination filled with oceangoing adventures, regardless of where the ship may visit.

Disney Adventure Features
Disney Adventure Features

“We’re bringing the magic of Disney Cruise Line to Asia for the first time ever, and we want to give our guests the cruise relaxation and Disney fun they can only experience aboard one of our ships,” said Sharon Siskie, senior vice president and general manager, Disney Cruise Line. “When they set sail on the Disney Adventure, guests will find incredible, immersive areas that bring the worlds of Disney, Pixar and Marvel to life in ways like never before.”

The ship, formerly planned as Global Dream for Genting Hong Kong but sold to Disney Cruise Line while under construction in November 2022, is billed as both “a journey and a destination” at once. Disney Cruise Line is well known for its immersive ships filled with signature Disney magic and storytelling, and Disney Adventure will not disappoint.

The ship will be themed in seven areas, each one encapsulating fantastic Disney wonder and the essence of the cruise line’s outstanding level of service and dedication to phenomenal experiences highlighting imagination, discovery, fantasy, and more.

The Disney Imagination Garden will be a gathering place and open-air performance venue inspired by a century of Disney adventures and adventurous characters, forming the heart of the vessel. Disney Discovery Reef will feature shopping and dining options for guests to explore, with inspiration from Disney’s iconic aquatic favorites – “The Little Mermaid,” “Lilo & Stitch,” “Finding Nemo,” and “Luca.”

San Fransokyo Street will be the ship’s family entertainment region, with a vibrantly colorful street market, interactive games, movie theaters, and more to engage travelers of all ages. The overall theme will be Walt Disney Animation Studios’ 2014 animated hit “Big Hero 6,” featuring Marvel Comics characters.

For travelers eager for poolside relaxation, Wayfinder Bay will be an open-air oasis with a more sophisticated vibe inspired by “Moana” and featuring Pacific Islands theming. The area promises outstanding views and a connection to the surrounding water.

Disney Adventure Cruise Ship
Rendering Courtesy: Disney Cruise Line

Classic Disney favorites will come to life in Town Square, where ships, lounges, restaurants, cafes, and more will showcase summertime scenery and bits of some of the company’s most beloved films through the decades.

Guests will want to be on the lookout for touches of “Tangled,” “Frozen,” “Cinderella,” “The Princess and the Frog,” “Snow White and the Seven Dwarfs,” and more.

Read Also: Disney Cruise Ships – Newest to Oldest

Finally, for guests interested in more high-energy adventure, Marvel Landing will celebrate the iconic superhero (and supervillain) characters with all-new attractions, while Toy Story Place will be a whimsical and interactive play space with favorite Pixar personalities.

Together, all of these themed areas will bring Disney to life like never before, with options for travelers of all ages no matter what their Disney favorites may be.

“These uniquely Disney experiences will inspire families to reconnect, recharge and make unforgettable memories that they’ll cherish forever,” said Siskie.

Few Ship Details Available

While these new themed areas aboard Disney Adventure are exciting indeed, few actual stats about the upcoming vessel are confirmed, even though she will debut next year.

The new ship is estimated to measure approximately 208,000 gross tons, which would make her one of the top 10 largest cruise ships in the world. It is common for a ship’s gross tonnage to not be confirmed until her construction is complete, as last-minute changes could impact that figure.

Disney Adventure is also believed to be able to welcome approximately 6,700 guests, with roughly 2,500 crew members aboard to provide the cruise line’s signature stellar service. As with the gross tonnage, this would put the ship firmly on the top 10 list of largest cruise ships.

While Disney Adventure‘s exact debut date and maiden voyage details have not yet been announced, the vessel will offer 3- and 4-night cruises, likely visiting top regional destinations in Malaysia and Thailand. It is also possible that select longer voyages may also be available, perhaps to Bali, Indonesia, Vietnam, China, or other amazing ports.

Are you looking for a new adventure aboard Disney Adventure? Stay tuned for more details to come!

Carnival Signs Special Agreement With Port Of Seattle

On June 25, 2024, the Port of Seattle Commission approved a 10-year berthing agreement with Carnival Corporation that gives the cruise brand preferential privileges at Seattle, Washington’s two dedicated cruise terminals

The deal will take effect this year, 2024, and will last until 2033, with the option to extend the agreement for five additional years, which would then conclude the arrangement in 2038.

The two cruise ports – Pier 91 (Smith Cove Terminal) and Pier 66 (Bell Street Terminal) – are only three miles apart. Between them, the terminals service eight major cruise lines and millions of visitors, with 291 ship calls and more than 1.7 million total visitors passing through the terminals in 2023.  

All that said, Carnival Corporation’s access to preferential berthing for its 27 cruise ships is a huge win. Seattle is a particularly important port to the cruise company during the busy Alaska season, and this summer has been no exception. 

Currently, Carnival Luminosa and Carnival Spirit are homeporting in Seattle, from where they are each offering 7-night Alaska cruises out of Pier 91 – which is the terminal that primarily services Carnival and Carnival-owned brands. 

“Our guests love Seattle’s stunning natural beauty, urban charm, and eclectic assortment of attractions, and as our gateway to Alaska, one of our top markets globally. The Port of Seattle has long been a valued partner in our mutual ongoing success,” said Josh Weinstein, chief executive officer of Carnival Corporation & plc.

The special privileges also extend to Carnival Cruise Line’s sister companies, including Princess Cruises, Holland America Line, and Cunard Line, which also have been known to homeport in Seattle during the Alaska season. 

New Agreement Benefits Economy And Sustainability

One of the key reasons the agreement between the Port of Seattle and Carnival Corporation came to be is the benefit to the local economy. 

Over the course of 10 years, the partnership is expected to bring in around $186 million (USD) – bringing no less than 550,000 passengers to the seaport city each year. If the deal is extended to the full 15 years, the total revenue could grow to approximately $273 million. 

As part of the agreement, the cruise line will also promote overnight stays for before and after sailings to further benefit the local tourism and hospitality industries. But perhaps even more impactful is the impact the partnership will have on the environment.

Carnival Luminosa in Seattle
Carnival Luminosa in Seattle (Photo Courtesy: Carnival Cruise Line)

In 2006, the Port of Seattle made history as the first cruise port in North America to offer shore power at two separate cruise berths, largely thanks to investments from the Carnival Corporation. 

Today, 66% of visiting cruise ships are equipped to use the more environmentally-friendly power alternative – with the port setting a mandate for all visiting cruise ships to be able to plug into shore power by 2027

Carnival is helping to make this happen by seeking commercial agreements with other cruise lines to plug their ships into Carnival’s existing shore power assets at Terminal 91. 

Last year, in 2023, ships from Carnival Corporation also represented 100% of the shore power connections in the port across just over 100 calls – with the cruise brand committing seven ships with shore power capabilities to the region in 2025. 

“For the past 20 years, we have worked closely with the Port of Seattle to pioneer shore power and secure the cruise industry’s role as a vital economic engine for the region. We are proud to continue our tradition of teamwork with this new agreement that will help further our economic, social, and environmental contributions to the region,” said Weinstein. 

Additionally, the port and Carnival will collaborate on pilot programs to study the use of biofuel in cruise ship operations – a greener alternative to more traditional fuel sources – and to develop a responsible sourcing pilot program. 

Read Also: Seattle Cruise Port: Terminals, Transportation and What’s Nearby

As part of the sourcing program, Carnival ships have promised to partner with local suppliers to support small, diverse, disadvantaged, and tribal businesses that are located in Washington.

Last but not least, Carnival has agreed to support Seattle’s goal of creating the world’s first cruise-focused Green Corridor from Seattle to Alaska. 

As Carnival’s vessels sail to Alaska, Victoria and Vancouver, British Columbia, and back to Seattle, they will input data to a dashboard that will help the port track passenger, environmental, and economic impact metrics.

Cozumel Cruise Port: Terminals, Piers and Getting Around

Situated just 10 miles off the eastern coast of the Yucatan Peninsula, the Mexican island of Cozumel is one of the most frequently visited cruise destinations in the Caribbean.

Not only is Cozumel in a highly accessible location for cruise ships, but the island offers pristine beaches, vibrant marine life, and a rich cultural heritage, making it a must-visit destination for serious cruise enthusiasts from around the world.

To help you get the most out of your visit, this comprehensive guide will explore everything you need to know about Cozumel Cruise Port. From its location and terminals to nearby attractions and safety tips, this guide will prepare you for an unforgettable experience in Cozumel, Mexico!

Cozumel Cruise Port Location and Description

The Cozumel Cruise Port is located on the western side of the island of Cozumel, ensuring convenient access to Cozumel’s top attractions and amenities. Given that the island is only 10 miles away from the Yucatan Peninsula, the port’s location also makes travel to many of mainland Mexico’s most iconic sites. 

Given the immense popularity of Cozumel as a port of call for cruise ships, the Cozumel Cruise Port is actually divided into three distinct terminals – Punta Langosta, Puerto Maya, and the International Cruise Terminal.

Cozumel Port Locations & Map
Cozumel Port Locations & Map

While three separate piers and cruise terminals are located on Cozumel, they are all considered to be part of Cozumel Cruise Port. As we will discuss in greater detail, Puerto Maya and the International Cruise Terminal are located beside each other outside of town, while Punta Langosta Terminal is located on the edge of San Miguel itself.

For visiting passengers, it doesn’t matter much at which of the three terminals your cruise ship docks, as all three offer modern facilities and services that ensure a comfortable and seamless experience.

Cozumel Cruise Piers

There are five major piers extending from the island of Cozumel. Of these, three are used for cruise ships. Punta Langosta and the International Cruise Terminal each have their own cruise ship pier. Puerto Maya has the most berths, thanks to its expanded second pier.

Punta Langosta Terminal and Pier
Punta Langosta Terminal and Pier (Photo Credit: quiggyt4)

The other major piers on the island are located along the south coast of downtown San Miguel. As the name suggests, the Ferry Pier is used almost exclusively for passenger ferries that travel between Cozumel and Playa del Carmen. During the busy season, this pier is also used for cruise ship tenders.

The other pier, Ferry Ultramar Cozumel, is also located in San Miguel, but it is not used for cruise ships or tendering purposes. Instead, it is used to ferry vehicles and supplies from the mainland to Cozumel. With cranes lining the pier, it has a much more industrial appearance than the other four piers. 

To help prepare you for your visit, here’s a brief description of each of the main terminals that make up the Cozumel Cruise Port: 

Punta Langosta Terminal

Address: Maritima de Cruceros Punta Langosta, Centro, San Miguel de Cozumel, Quintana Roo, Mexico 

Punta Langosta Terminal welcomes visiting cruise passengers to the heart of San Miguel de Cozumel, the island’s largest and most populous town. From the terminal, visitors can enjoy direct access to the town’s bustling streets, shops, and a wide range of local and international chain restaurants.

Punta Langosta Pier
Punta Langosta Pier (Photo Credit: vivid_pixel)

The convenient location on the edge of town makes it a popular choice for cruise lines that want to use it as a short-term port of call, as passengers are immediately immersed in the island’s vibrant culture. 

Cruise Lines that Visit Punta Langosta

As the busiest of the three terminals, Punta Langosta welcomes a wide range of major cruise lines, including the following: 

  • Carnival Cruise Lines
  • Celebrity Cruises
  • Disney Cruise Line
  • Olsen Cruise Lines
  • Holland America Line
  • MSC Cruises
  • Norwegian Cruise Line
  • Oceania Cruises
  • Royal Caribbean Cruise Line
  • Viking Ocean Cruises
  • P&O Cruises 

Terminal Features and Description

Like the other two, the terminal features modern facilities, including a duty-free shopping outlet, several restaurants, and many accessible restrooms. The enclosed design also helps shelter visitors from the heat and rain, ensuring a comfortable experience. 

The terminal offers complimentary Wi-Fi, but it can be challenging to get a reliable connection, especially if the terminal is busy. Fortunately, there are several restaurants and cafés within close proximity of the port that offer fast and free Wi-Fi.

Punta Langosta Entrance
Punta Langosta Entrance (Photo Credit: byvalet)

If you are struggling to find a reliable internet connection, there is a Starbucks just a 10-minute walk from the terminal on Aldora Pier. 

All three terminals are also designed to be wheelchair-friendly, so accessibility for those with mobility needs will not be an issue, regardless of which terminal your cruise ship visits. 

Puerta Maya Terminal

Address: Puerta Maya, 77675 San Miguel de Cozumel, Quintana Roo, Mexico 

Located roughly three miles south of downtown San Miguel, Puerta Maya Terminal is the farthest of the three and, as such, tends to have a more relaxed atmosphere than the other two cruise terminals.

While most visitors hoping to explore downtown San Miguel will take a taxi or shuttle bus, the main attraction of the port is better access to beaches and excursions. 

Cruise Lines that Visit Puerto Maya

Puerta Maya Terminal tends to be where cruise lines owned by Carnival Corporation dock. This means passengers on the following cruise lines will likely find they arrive at Cozumel via Puerta Maya Terminal: 

  • Carnival Cruise Line
  • Holland America Line
  • Princess Cruise Line
  • Cunard Line
  • Seabourn Cruise Line 

Terminal Features and Description

Puerta Maya is an open-air terminal, but it still offers many amenities, including a strip of over 50 distinct retailers and outlets. You will also find at least 15 stand-alone vendor carts where local merchants sell handmade souvenirs, like jewelry and leather goods.

There’s also a pharmacy, convenience store, and international pay phones. The cruise center also features a large duty-free shop, which is covered for all-weather shopping.

Puerto Maya Cruise Piers
Puerto Maya Cruise Piers (Photo Credit: Jui-Yu Ricky Chien)

There are also various dining options within the terminal complex, so you don’t have to worry about it being farther from downtown San Miguel. Tres Amigos is located within the complex, so it is a great option if you are looking to enjoy an authentic Mexican lunch during your visit. Pancho’s Backyard is also a popular Cozumel chain that has a location in port.

As with the other terminals, Wi-Fi is complimentary but suffers from connection issues. We suggest stopping at one of the restaurants or cafés for more reliable Wi-Fi. There is also no shortage of restrooms, tourist information booths, and seating areas.   

As mentioned, the terminal is farther from downtown than the other terminals, but the city is still accessible by a short taxi ride. Shuttle buses and taxis just outside the terminal await visitors, so a short and affordable ride is the only thing stopping you from visiting.

International Cruise Terminal

Address: International Cruise Terminal 77675 Costera, Cozumel, Quintana Roo, Mexico

Like the other two terminals, the International Cruise Terminal is located on the southwestern coast of Cozumel. Like Puerta Maya, it is located a few miles away from San Miguel, offering a more tranquil setting than the hustle and bustle of downtown.

International Cruise Terminal, Cozumel
International Cruise Terminal, Cozumel (Photo Credit: Solarisys)

The terminal sits between the two other terminals, but it is directly beside Puerto Maya. This means the incredibly popular Senior Frog’s location is accessible to both cruise terminals.

The International Pier also caters to select cruise lines, making it far less busy than the main Punta Langosta Terminal. Typically, it is used as a spillover terminal for the busy season, but it is still regularly used by the following cruise lines: 

  • Celebrity Cruise Line
  • Disney Cruise Line
  • MSC Cruises
  • Royal Caribbean Cruise Line 

Terminal Features and Description

The International Terminal is the smallest of the three, but it still features many of the same amenities needed for a positive passenger experience, including a duty-free shop, waterfront restaurants, and a spacious, air-conditioned waiting area. The views of the Caribbean Sea from the terminal building are also really impressive.

Port Area at the International Cruise Terminal
Port Area at the International Cruise Terminal (Photo Credit: Solarisys)

Since it is right beside Puerta Maya, visitors can access downtown just as easily with a short taxi ride or shuttle bus. In fact, the entrances to the two cruise terminals are less than 1,500 feet apart, so taxis frequently shuttle passengers to and from the two terminals to downtown San Miguel. 

Distance and Directions from the Airport

Cruise lines use Cozumel as one of their top ports of call, and many cruise itineraries begin and end at its port. If your cruise embarkation or disembarkation point is Cozumel, you must get from Cozumel International Airport (CZM) to Cozumel Cruise Port. 

Fortunately, the airport is just 2.3 miles from Punta Langosta Cruise Terminal and roughly 4 miles from the other two terminals. While there are no direct public transportation options from the airport to the port terminals, numerous taxis are available.

Some cruise lines will offer shuttles to and from the airport for voyages that depart from Cozumel, but you will need to check with your cruise line ahead of time to make sure.

Cozumel Airport
Cozumel Airport (Photo Credit: Fotos593)

If you have rented a vehicle and are planning to drive from the airport to the port, you can reach Punta Langosta Terminal with these simple directions: 

  • Exit the airport and take the first exit at the airport to get onto Antonio Gonzalez Fernadez Rd.
  • Drive for one mile, then turn left onto Av. Rafael E. Melgar
  • Look for signs for the Punta Langosta Cruise Terminal, then pull into the parking lot outside of the port 

Driving to the other two terminals is just as easy. Simply exit the airport and drive along Av. 65 for 4.1 miles, then turn right onto Av. Claudio Canto. Drive until you reach the signs for the two terminals. 

Getting from Cancun Airport to the Cozumel Cruise Port

For those arriving at Cancun International Airport (CUN), ADO operates a complimentary bus that offers direct transportation to Playa del Carmen, where visiting passengers can catch a short ferry to Cozumel.

With the ferry pier being located almost directly beside Punta Langosta Terminal, getting to your cruise ship is pretty straightforward. With that said, give yourself plenty of time, as there can be a significant demand for shuttle buses and ferries during the peak travel season.   

Transportation and Accessibility

Regardless of which of the three terminals your cruise ship arrives at, transportation from the port to the island’s many attractions is fairly straightforward. 

Taxis are by far the most popular and convenient option, as the government strictly regulates them and has to offer fixed rates for popular destinations. They are also readily available, as all three terminals feature a designated taxi pickup and drop-off point, where visiting cruise ship passengers can get in line for a taxi.

Currently, Uber and the other major ride-share apps do not operate on Cozumel, although they are growing in popularity on the mainland.

Cozumel Road in Downtown
Cozumel Road in Downtown (Photo Credit: Dennis MacDonald)

While there are rental locations for cars and scooters, driving can be somewhat intimidating for those who have never driven in Mexico before. This is simply because San Miguel and the rest of Cozumel are very popular tourist destinations, so you must be prepared to drive in areas with many pedestrians. 

As mentioned, some cruise lines also offer shuttle buses to and from the airport to the cruise terminals, but you will need to check with your specific cruise line ahead of time. If you book an excursion in Cozumel, almost all of them will provide complimentary shuttle bus or van transportation to and from Cozumel Port. 

If you are planning on staying in Cozumel for a while, and you want to explore other areas of the island, or even just have the freedom to drive exactly where you want without relying on taxis, there are plenty of options for car rentals. 

Cozumel Taxi Prices

All taxis in Cozumel are required to have an official rate sheet viewable to passengers upon request. Rates are divided according to zones, not the exact distance to the requested drop-off location. Within San Miguel and the surrounding area, rates tend to vary between 100 pesos and 500 pesos, which is roughly $5.50 USD and $30.00 USD, respectively. 

Taxis Lined up in Cozumel, Mexico
Taxis Lined up in Cozumel, Mexico (Photo Credit: Yingna Cai)

There are also some additional surcharges for certain actions, like taking a taxi between midnight and 6:00 A.M., or for ordering a taxi by phone, rather than flagging one down, or getting into one at an official taxi pickup zone. However, these fees are minimal, and usually add less than $0.50 USD per journey. 

For a more detailed breakdown of the different zones and their respective prices, there is an official breakdown of taxi and city bus fares in Cozumel that is very useful. 

When Is the Best Time to Visit Cozumel, Mexico?

Cozumel enjoys a pleasant tropical climate characterized by plenty of sunshine and warm temperatures. While preferences always vary from one person to the next, peak tourist season spans from November to early April.

This is because the island experiences mild temperatures and low humidity compared to the sweltering hot summers, and the risk of storms and daytime rainfall is reduced.

Cruise Passengers Visiting Cozumel, Quintana Roo
Cruise Passengers Visiting Cozumel, Quintana Roo (Photo Credit: Dennis MacDonald)

Most regular visitors agree that December, January, and February are the best months to visit the island. Since winter is considered the dry season in Cozumel, rainfall is reduced. Daytime temperatures also range from the mid-70s to mid-80s Fahrenheit, making it ideal for exploring the island.

Read Also: Best Time to Cruise Cozumel – What to Expect, Crowds, Weather

If you plan to visit outside peak tourist season, remember hurricane season, which runs from June until October in Cozumel, Mexico. Not only can this impact your ability to enjoy outdoor adventures during your visit, but storms and hurricanes can impact cruise itineraries, even if they don’t directly hit Cozumel. 

Safety Tips and Concerns in Cozumel

While the U.S. Department of State considers Cozumel and the rest of Yucatan State among the safest areas in Mexico, it’s still important to exercise caution and be mindful of your surroundings. 

For starters, theft and pickpocketing can still be a concern, so ensure you avoid carrying valuables on you, especially as you navigate crowded areas. While this should be standard practice whenever you are traveling, staying sober is also a good idea.

Police Patrolling Cozumel
Police Patrolling Cozumel (Photo Credit: Pelow Media)

Many cruise visitors get in trouble because they consume too much alcohol far from the port. Not only would this put you at a greater risk of falling victim to theft, but it would also dramatically increase your chances of missing your all-aboard time

Beyond crime, you should also avoid drinking tap water or unsafe ice, as the tap water is unsafe to drink on the island. Sunscreen and bug repellant are also highly advised. If you plan on swimming or snorkeling during your visit, be aware of safety advisories, especially near a reef.

Fortunately, shark bites are extremely rare in the waters surrounding Cozumel, but painful jellyfish stings can be an issue if you swim in non-designated swimming areas. 

Finally, always pay attention to safety instructions provided by your excursion operator or tour guide. Whether it’s an ATV trip or a scuba diving experience, following instructions closely is the best way to stay safe. 

Nearby Beaches and Water Activities

Even though the island is only 30 miles long and 10 miles wide, it is home to an incredible number of public beaches. If you would like to take advantage of these pristine beaches and crystal-clear waters, here are just a few options that are within easy reach of the terminals. 

Playa Mia Grand Beach Park

Playa Mia Beach
Playa Mia Beach (Photo Credit: Ramunas Bruzas)

Located less than 10 miles from Punta Langosta Pier, Playa Mia is Cozumel’s largest beach. While the beach itself is gorgeous, the real appeal is that it has been transformed into a family-friendly beach park featuring over 20 exciting attractions, like waterslides, a floating park, and even a pool with a swim-up bar. It is no wonder that Playa Mia Grand Beach Park is the most popular beach destination on the island

Paradise Beach

With a name like Paradise Beach, you won’t be surprised to discover turquoise waters, powdery white sand beaches, and shady palm trees. While it’s slightly closer to town than Playa Mia, you will still need to take a roughly 9-mile cab ride to reach this stunning beach.

Paradise Beach
Paradise Beach (Photon Credit: IDEA LAB Production)

However, if you do make the journey, you won’t regret it. We highly recommend getting an all-inclusive day pass to get the most out of the experience. This will give you access to various facilities, including the island’s largest pool. 

You’ll also enjoy unlimited food and drinks from the beachside bars and restaurants and unlimited high-speed Wi-Fi. Relax in one of the beachside hammocks, then use the shower facilities to freshen up before returning to port. 

Playa Caletitas

If you’re looking for a public beach that you can walk to from port, Playa Caletitas is a small beach that can be walked to from San Miguel in minutes. Given that it does not have the all-inclusive attractions and amenities of the other beach parks and clubs, it tends to be far less crowded. 

Exploring Cozumel: What to Do

Cozumel’s rich history and culture make it a fascinating place to explore. Within walking distance of the terminals, you’ll find: 

The City of San Miguel de Cozumel

The town of San Miguel offers colorful architecture, lively markets, and plenty of restaurants offering authentic cuisine. Take a leisurely stroll along the waterfront promenade, browse the shops for souvenirs, and enjoy some local cuisine!

Downtown Cozumel
Downtown Cozumel

Cozumel Island Museum

Learn about the island’s unique past at the Cozumel Museum. Exhibits showcase Mayan artifacts, colonial relics, and the island’s rich maritime history. Located in San Miguel, it’s easy to walk to from the port. 

Benito Juarez Park

Benito Juarez Park
Benito Juarez Park (Photo Credit: Carla Silene)

Located along the boardwalk in San Miguel, this picturesque park is a peaceful oasis amid the bustling town. It’s a great place to escape the crowds and enjoy a quiet lunch from one of the many food vendors.

Dining Near Cozumel Cruise Port

Cozumel is a foodie’s paradise! Offering a vast array of restaurants serving up both Mexican and international cuisine. Treat yourself to a meal at some of Cozumel’s top dining establishments:

La Mission

Le Mission
Le Mission

Le Mission just can’t be beat for authentic Mexican dishes in a charming courtyard setting. You’ll find it almost impossible to choose with all of the most well-known dishes. Even though it’s a 10-mile journey from the port, it’s well worth the drive!

Pancho’s Backyard

For something closer to the port, try Pancho’s Backyard, just 1-mile from Punta Langosta. With plenty of traditional dishes, like grilled seafood and steak tacos, it’s a must-visit if you find yourself wandering around San Miguel. 

Guido’s Restaurant

Guido's
Guido’s

If Mexican food isn’t your thing, you can get a surprisingly authentic taste of Italy in the heart of Cozumel at Guido’s. Enjoy freshly made pizzas, homemade pastas, and delicious desserts just a 1.7-mile walk from Punta Langosta Pier. 

Shopping Near Cozumel Cruise Port

Cozumel offers a variety of boutiques, markets, and duty-free shops for those looking to do some shopping. While all three terminals have shops within them, or just as you exit, you’ll discover the best finds and prices if you enter downtown San Miguel.

Don’t miss the opportunity to stock up on tequila, mezcal, hot sauces, and other Mexican specialties so you can enjoy the tastes of Cozumel long after your cruise.

Shopping Downtown San Miguel
Shopping Downtown San Miguel (Photo Credit: Marso)

While most prices are listed in Mexican Pesos, the US Dollar is widely accepted and used. For just about any purchase on the island, you do not need to worry about using Mexican currency, as they will gladly accept US Dollars. It can be a good idea to get smaller denominations though, especially for smaller purchases from street vendors. 

Cozumel is a tropical island with a unique and diverse landscape, making it an ideal destination for outdoor enthusiasts and cultural explorers. 

From ancient ruins to pristine beaches, there’s plenty for visitors to discover. Here are just a few of Cozumel’s most popular attractions and their distances from the port: 

Chankanaab Beach Adventure Park

Chankanaab Beach Adventure Park
Chankanaab Beach Adventure Park (Photo Credit: BrianChristopherLau)

Located 5 miles southwest of the terminals, Chankanaab Beach Adventure Park is a must-visit destination for nature lovers and thrill-seekers. Explore botanical gardens, encounter exotic wildlife, and swim in the crystal-clear waters of the park’s lagoon. 

Tulum Ruins

If you’re willing to leave the island, you can make your way to the ruins of the ancient Mayan city of Tulum – one of Mexico’s most iconic historical sites. Located approximately 43 miles from the terminals, you’ll need to take the ferry or a private excursion boat across to Playa del Carmen before venturing towards the ruins.

Tulum
Photo Credit: Daniel Waters / Shutterstock.com

If you have more than one day in Cozumel, you could also make your way to the ancient pyramid structure at Chichen Itza. As a UNESCO World Heritage Site and one of Mexico’s most popular attractions, it makes sense that many of Cozumel’s visitors take on the 115-mile journey!

Zona Arqueológica San Gervasio

If you want to see Mayan ruins but don’t have time to make your way to the mainland, you can explore the ruins of San Gervasio, located just 9 miles east of the terminals.

San Gervasio
San Gervasio (Photo Credit: Bruce Alan Bennett)

This sacred site was once a Mayan settlement that served religious purposes, making it appealing to visiting history buffs and spiritual seekers alike. 

Water Sports and Other Outdoor Activities

There are also countless tours, excursions, and all-inclusive beaches where you can enjoy everything from scuba diving lessons to ATV tours.

Whether you want to take a few cooking lessons, hike through the island’s jungles, or take a sunset catamaran tour of Cozumel’s coastline, you’ll be able to find exactly what you are looking for! 

Dolphin Discovery Cozumel

One of the more popular experiences you can enjoy during your time in Cozumel is a trip to Dolphin Discovery at Chankanaab Park, which is located just 3 miles from Puerto Maya and the International Terminal.

Dolphins
Dolphins

This dolphin protection part allows visitors to get up close with dolphins as part of their Dolphin Encounter Program. Touch and swim with dolphins, and even hug these amazing marine animals.

Not only do you get to experience the excitement of a personal encounter with dolphins, you’ll learn all about them, as well as other species and flora in the region. Even if you don’t plan on swimming with the dolphins, getting a day pass to the park is well-worth it.

Frequently Asked Questions (FAQs)

Can you walk to a beach from the cruise port in Cozumel?

Yes, it is possible to walk to one of Cozumel’s many beaches from the cruise port, but it is worth remembering that some of the island’s best beaches are relatively far, so most people will take a taxi to get to them. If you are set on walking, Playa Caletita Beach only takes a few minutes to walk to. 

How far is the town from Cozumel cruise port?

The town of San Miguel is directly opposite Cozumel Cruise Port’s main Punta Langosta Terminal. The other two terminals are roughly 3 miles away from the town, so most cruise passengers arriving at them will take a short cab into town. 

Is it safe to get off the cruise ship in Cozumel, Mexico?

Although some parts of mainland Mexico are considered dangerous to outsiders, the island of Cozumel is recognized as one of the safest destinations in the country for cruise ship passengers and other visitors. Local authorities and the country’s tourism board always prioritize visitors’ safety and security.

Fire and Power Loss Reported on World’s Largest Cruise Ship

UPDATE: Royal Caribbean has confirmed that a small fire was extinguished swiftly by the ship’s crew. This resulted in a brief power loss but did not impact the ship’s operations, and the voyage has continued as normal.

Original Details and How the Story Developed

Multiple reports have been spreading across social media about a possible explosion and fire aboard the world’s largest cruise ship, Royal Caribbean International’s Icon of the Seas.

The 248,663-gross-ton vessel is currently docked in Costa Maya, Mexico, on day four of a 7-night, Western Caribbean sailing that departed Miami, Florida on Saturday, June 22.

The ship’s visit to Costa Maya was planned for 8 a.m. to 5 p.m. on Tuesday, June 25. While Icon of the Seas arrived and docked as scheduled, at approximately 3 p.m., guests onboard reported a shuddering or shaking, followed by the emergency code “Bravo Bravo Bravo” over the public address system. That code is typically used to indicate a fire.

Icon of the Seas Power Loss
Icon of the Seas Power Loss (Photo Credit: Deutschlandreform)

At the same time, power failed throughout the ship, including elevators, stateroom doors, pool pumps, and air conditioning. Due to the outage, guests who were off the ship were not permitted to reboard the vessel, as security and identification scanners would not be able to function.

Further details have emerged that the incident may have happened in the ship’s engine room, and different announcements mentioned “I-95” which is a nickname given to one of the main crew corridors on most vessels. Various crew members were also seen wearing fire suppression gear. All cruise ships have a fire team onboard at all times, ready to respond to any emergency as needed.

The power outage continued intermittently throughout the ship for as much as an hour, though some areas were restored in as little as 20 minutes. Some of the ongoing outages could also be due to repairs or inspections in the aftermath, as well as how emergency generators may operate in different areas.

To be clear, while crew members responded to the emergency calls according to established protocols, there was never a call for passengers to assemble at their muster stations, and there have been no reports of any injuries.

This is a developing story and updates will be made as more information is verified. No official statement has yet been released.

Satellite tracking data does show Icon of the Seas remained docked well past her time to have left Costa Maya, but there is no confirmation about whether or not the ship’s itinerary will be significantly impacted. The ship did pull away from the pier at approximately 6:30 p.m. Eastern Time.

Icon of the Seas is scheduled to visit Cozumel, Mexico on Wednesday, June 26, from 7 a.m. to 6 p.m. As Cozumel is only 130 miles (210 kilometers) north-northeast of Costa Maya, there is plenty of time for the vessel to complete any necessary protocols while docked before departing for her next port of call without impacting the schedule.

The ship has already visited Roatan. After Cozumel, she will spend a full day at sea en route to CocoCay, Royal Caribbean International’s private island destination in The Bahamas for a visit on Friday, June 28. The ship will return to Miami on Saturday, June 29.

Second Power Loss in Recent Weeks

This is the second power loss reported aboard Icon of the Seas in just over a month. On Sunday, May 19, power was lost at just after 12 p.m. At that time, the ship was at sea and propulsion was obviously impacted, as well as elevators, speaker systems, lighting, and water slide pumps.

As with the Costa Maya incident, the power loss appeared to be relatively intermittent. This may have been due to the different experiences of those onboard reporting the situation, or else emergency generators may have restored some services at different times. The ship was not delayed and continued its Eastern Caribbean itinerary at that time without any schedule changes.

Are you onboard Icon of the Seas or have you experienced any similar incident? Share your thoughts, videos, and updates on the Cruise Hive boards!

Search for Missing Daughter After 1998 Cruise Still Ongoing

A Virginia family desperate for answers is using aged images to hopefully generate new leads in the disappearance of their daughter.

Amy Lynn Bradley went missing from Royal Caribbean International’s Rhapsody of the Seas in March 1998, during a 7-night cruise that departed Puerto Rico and was visiting the popular Caribbean destinations of Aruba, Curacao, St. Maarten, and St. Thomas.

Now that Amy would have just celebrated her 50th birthday on May 12, 2024, there is renewed interest to locate her and discover what happened to the young woman on what was to have been a college graduation cruise celebrating the then 23-year-old’s accomplishment.

Amy Lynn Bradley
Amy Lynn Bradley (Credit: FBI)

In the wee hours of March 24, 1998, Amy and her younger brother, Brad, enjoyed a visit to the ship’s nightclub before returning to their stateroom at approximately 3:30 a.m. By the time the family was to get ready for breakfast at 6 a.m. before spending the day in Curacao, Amy was nowhere to be found.

Despite a frantic search of the 78,878-gross-ton, Vision-class vessel – then one of the newest ships in the Royal Caribbean fleet – and an appeal to the ship’s crew to delay debarkation until Amy could be located, guests were allowed to debark for time ashore and Amy was not located.

Initially, the belief was that Amy may have gone overboard – either deliberately or as the result of foul play – and a search was launched that afternoon after onboard efforts failed to locate her.

The Netherlands Antilles Coast Guard used multiple assets in the search for the overboard passenger, including helicopters and a radar plane.

Amy was known as a strong swimmer and had been certified as a lifeguard, so hope was held that she could have survived going overboard and search efforts continued for four days.

Read Also: What Happens During a Cruise Ship Overboard Alarm?

Unfortunately, Amy was not located within that time frame. At no time was any evidence recovered, either on the ship or in the water.

Artificially-aged photos of Amy were added to the missing person files in 2017 in the hopes that she may yet be located. It must be noted, however, that such photos cannot take into account 20 years – now more than 25 years – of lifestyle activities.

Weight fluctuations, body modification, sunlight exposure for skin aging, hairstyle choices, scars, and more might affect Amy’s current appearance.

Later Sightings

In the months and years following Amy’s disappearance, tenuous sightings have kept the family hopeful that she may still be alive.

“We get up every single day with the thought that today, maybe we’ll find Amy,” said Amy’s mother, Iva Bradley, in a 2018 FBI interview.

In the first days of the search, two passengers on the ship claimed to have seen a woman matching Amy’s description onboard in an elevator after the time of her disappearance, but that lead did not provide any progress in the immediate search. Similarly, a local cab driver reported seeing Amy but his report could not be verified.

In August 1998, another visitor to Curacao reported seeing a woman appearing to be Amy accompanied by two men on the beach. The witness claimed that the woman seemed distressed and was trying to get his attention, and her tattoos – a sun, a blue Gecko, a Chinese character, and a Tasmanian devil – matched Amy’s description.

Another sighting was reported in January 1999 by a US Navy officer who claimed to have been approached by a woman calling herself Amy Bradley at a brothel in Curacao.

He did not report the sighting immediately, however, having been concerned for his career if he was identified as visiting a brothel. This is another sighting that was never confirmed.

In March 2005 another witness claimed to have spotted Amy in a store restroom in Barbados – more than 600 miles east of Curacao. The female witness claims that the woman identified herself as Amy from Virginia but was taken away by three men before any more information could be exchanged.

Finally, in November 2005, a photo surfaced that showed a woman with a strong resemblance to Amy posing in lingerie, appearing to be uncomfortable. This may be an indication that Amy could have been captured into a sex trafficking operation, but has been unable to be confirmed.

The Federal Bureau of Investigation continues to offer a reward of up to $25,000 for information in the case, while the family is offering an additional reward of up to $250,000 for Amy’s safe return. There have never been any arrests made in the case.

“If you have any information concerning the disappearance of Amy Lynn Bradley, please contact your local FBI office, or the nearest American Embassy or Consulate,” the FBI’s missing persons page reads.

Officially, Amy was declared legally deceased on March 24, 2010.

The tragic case has been featured on various television shows, including America’s Most Wanted in May 1999 and Disappeared in 2018, as well as Dr. Phil and numerous crime podcasts.

Carnival Cruise Line Advises Guests About Sports Broadcasts

Carnival Cruise Line Brand Ambassador John Heald has responded to guest inquiries and complaints about sports broadcasts onboard various ships, advising travelers about what can and cannot be shown onboard.

For sports fans, settling in for a favorite team, match, or game can be a great part of any vacation, but it may not be possible on a cruise.

Heald responds to hundreds of guest comments, questions, and requests every day on his popular Facebook page. Sports events are regularly brought up by passionate fans eager to follow their favorite teams while onboard.

Carnival Cruise Ship Lido Deck
Carnival Cruise Ship Lido Deck (Photo Copyright: Cruise Hive)

Unfortunately, it isn’t always possible for specific games to be broadcast on cruise ships depending on the timing and broadcast rights. While this can be disappointing to fans, Heald notes that it is never acceptable for that disappointment to be taken out on cruise ship crew members, who after all have nothing to do with what sports events are able to be shown onboard.

“Please, check with me if you have any doubts about if we will show a specific sports event before you book,” he said. “Getting angry with my colleagues and [me] because we will not be able to refund a cruise because we will not have the event you wish (in this latest case the full coverage of the Olympics) is not good for you or us.”

While Carnival Cruise Line is able to show some events, it isn’t possible to show every basketball, football, baseball, soccer, hockey, cricket, rugby, tennis, or golf game ever shown on various networks.

Broadcast agreements, event timing, satellite coverage for individual ships, and other factors can all impact what may be shown, which can change from day-to-day.

Furthermore, with so many different sporting events taking place every day, it simply wouldn’t be possible for any cruise line to satisfy every fan onboard, as space and time are both limited.

“If a specific game is so important to you please remember, we cannot guarantee you will see it on board,” Heald confirmed.

Many cruise fans also chimed in with their feedback, noting that for some events – such as the Olympics, college playoffs, Super Bowl, and so on – the dates are known well in advance. Guests can always attempt to book their travels to avoid potentially missing their favorite teams.

Where to Watch Sports Events Onboard

There are ways that sports fans can tune in to what events are broadcast onboard Carnival’s fleet of fun ships. While not all ships offer a dedicated sports bar, the Heroes Tribute Bar and Lounge typically has large screen televisions and broadcasts popular events. If a specific game is on but not on the screen, guests can always ask a bartender if it can be changed to a different broadcast.

Some very popular events may be shown on the poolside screen on the ship’s Lido deck, though that screen will be used for Dive-In Movies and deck parties as well. Those onboard activities will take precedence over any sports broadcast.

Carnival Freedom Tribute Bar
Carnival Freedom Tribute Bar

Read Also: Carnival Ready to Celebrate in 2024 With New Deck Parties – Get the Full Fleet List

In-cabin televisions have access to a limited number of network feeds, and guests will be able to watch whatever sports events those channels are showing at the designated times.

Travelers can also purchase onboard Wi-Fi packages to use their own streaming services. Speeds and connectivity may vary depending on where the ship is sailing and how popular internet use is at any moment. Carnival Cruise Line completed Starlink connectivity for the entire fleet just last month, dramatically improving onboard service.

“Starlink has been a game-changer for the onboard connectivity experience our cruise lines deliver to their guests, and we’ve already seen a surge in guest satisfaction and positive feedback from the super-fast and reliable Wi-Fi service we provide onboard,” said Josh Weinstein, Carnival Corporation CEO.

Of course, guests can also arrange for their favorite sporting events to be recorded while they enjoy their cruise. This will guarantee they can cheer along with the action once they’re home again without missing any activities, ports of call, or other fun onboard during their vacation.