Blog Page 213

Princess Cruises Completely Changes Holiday Voyage

There’s nothing quite like celebrating New Year’s Eve on a cruise ship, with hundreds or thousands of guests gathered on the deck to count down at midnight as the ship sounds its horn at the stroke of 12.

But what if your highly-anticipated New Year’s cruise had its itinerary completely swapped? Guests booked to ring in 2026 aboard Princess Cruises’ Sky Princess are facing exactly that.

Originally, the ship’s December 28, 2025 departure from Port Canaveral was to have been an 8-night Western Caribbean itinerary visiting Cozumel (December 30) and Costa Maya (December 31) in Mexico, Belize City in Belize (January 1), and Roatan Island (January 2) in Honduras.

Now, however, guests have been informed that due to “changes in our deployment program” the ship will instead be sailing an Eastern Caribbean itinerary.

Sky Princess will now be visiting Grand Turk on Tuesday, December 30; San Juan, Puerto Rico on Thursday, January 1; Amber Cove in the Dominican Republic on Friday, January 2; and Nassau, the capital of the Bahamas, on Sunday, January 4 before returning to Port Canaveral on Monday, January 5.

There is no change to the overall cruise fare, and all promotions and reservations for specialty dining and spa appointments remain the same. If for some reason such reservations cannot be preserved, they will be automatically cancelled and fully refunded.

All guests onboard are also being given a $25 per person onboard credit as acknowledgement of the change.

Some guests will understandably be disappointed in the extensive itinerary swap. I personally prefer Western Caribbean itineraries instead of Eastern Caribbean, though Amber Cove is a lovely destination (try the Sky Bar for the best views to toast your cruise vacation!).

Many guests, however, do prefer Eastern Caribbean destinations as somewhat less crowded, with greater natural beauty. This can certainly lead to a more positive cruise experience.

What may be more upsetting, however, is that since port days have changed, some carefully chosen dining reservations and other onboard appointments may no longer be possible.

Fortunately, since the sailing is still eight months away, guests do have time to rearrange their onboard plans as well as book new excursions to enjoy the Eastern Caribbean ports of call now on their itinerary.

Can Cruise Lines Completely Change Itineraries?

Even novice cruisers understand that itineraries planned out more than a year in advance might need to change due to poor weather, civil disturbances, or other unforeseen factors.

It can be startling, however, when a cruise line changes a complete itinerary to all new destinations with no explanation other than deployment changes. Shouldn’t such deployments be known at the time itineraries are advertised?

Princess Cruises’ Passage Contract is the agreement all guests enter into when they book a cruise with the line, and all terms and conditions apply at all times.

Sky Princess Docked in Fort Lauderdale
Sky Princess Docked in Fort Lauderdale (Photo Credit: Drew Rawcliffe)

This includes section 8, which outlines the cruise line’s right to deviate from the planned itinerary for a wide range of reasons.

Read Also: Can You Take a Cruise to Nowhere?

“Carrier may, for any reason, without prior notice … deviate from the scheduled ports of call, route, and timetable,” the contract reads.

It should also be noted that Section 2(ii) of the contract, Guest’s Obligations, specially states that guests must “familiarize [themselves] with the terms of the Passage Contract.”

Whether guests actually do read the contract or not, they are still bound by its guidelines.

These are standard clauses in the contracts of many different cruise lines. While keeping the originally planned itineraries is always preferable, changes are sometimes necessary to ensure safe, comfortable cruising for everyone aboard, as well as a smooth, profitable sailing for the cruise line.

Carnival Passes Up Caribbean Port for Multiple Itineraries

One day after replacing one key port for four itineraries to be operated by Carnival Vista, Carnival Cruise Line is at it again with upcoming sailings for Mardi Gras and Carnival Venezia.

Not long ago, the cruise line tweaked four itineraries between May and June of 2025 for the Vista-class ship so that guests would visit Amber Cove, Dominican Republic, instead of Grand Turk, Turks and Caicos.

For context, Amber Cove is a 25-acre private destination that is owned and operated by Carnival.

But now, more itineraries have been altered to replace Grand Turk with a visit to Amber Cove – including Mardi Gras’ 8-night Southern Caribbean sailing that is due to embark from Port Canaveral, Florida, on June 7, 2025.

“Replaced Grand Turk with a visit to Amber Cove and adjusted time in port,” Carnival’s update reads.

The other two port calls on the itinerary – Oranjestad, Aruba, and Willemstad, Curacao – remain unaffected. And as of the time of publication, this is the only itinerary for the 6,500-passenger ship to be altered in this way.

Meanwhile, three sailings coming up for Carnival Venezia have been impacted, and they are scheduled to embark on May 11, 2025; May 26, 2025; and June 9, 2025.

The first sailing on May 11 is an 11-night, one-way repositioning cruise that will begin in Port Canaveral and end in the Vista-class cruise ship’s new homeport in New York.

As with Mardi Gras, the only change is that the 4,090-guest ship will call on Amber Cove instead of Grand Turk at the beginning of the sailing.

The following two New York-based sailings are a bit more complicated – as the dates and times for the other port calls have also been adjusted, in addition to replacing Grand Turk with Amber Cove.

Carnival did not specify the changes in this update, but the correct times and dates will be reflected on Carnival’s website within 24 hours.

“Replaced Grand Turk with a visit to Amber Cove and adjusted days and/or times for all destinations,” reads the brief notification.

The May 26 sailing is a 10-night Eastern Caribbean cruise that is slated to call on St. Thomas, US Virgin Islands; Philipsburg, St. Maarten; and San Juan, Puerto Rico.

The later June 9 voyage features a 9-night Eastern Caribbean itinerary that also includes St. Thomas, US Virgin Islands, and San Juan, Puerto Rico.

Compensation Provided, But Not Clarity

As a show of good faith, Carnival is compensating passengers with changed itineraries onboard Mardi Gras and Carnival Venezia with a credit of $50 per stateroom to be used onboard.

“We recognize that this is an unexpected change to our original plans, and, in appreciation for your understanding, we are posting a US$50, per stateroom, onboard credit to your Sail & Sign account,” Carnival continued.

The funds can be put toward things like alcoholic drinks, onboard attractions that aren’t included in the cruise fare, spa treatments, and specialty dining.

But what many guests really want to know is the reason behind the change – which so far has not been given.

Carnival Mardi Gras Cruise Ship
Carnival Mardi Gras Cruise Ship (Photo Credit: Joni Hanebutt / Shutterstock)

Read Also: What to Expect When You Go on a Carnival Cruise

As Amber Cove is a private destination that is used exclusively by Carnival and its sister brands, some in the cruise community have expressed suspicions of the true motivations behind the revised itineraries.

Others suspected that it might have to do with the Level 2 Travel Advisory that the Caribbean port has been under since March of 2025, which encourages guests to exercise increased caution while visiting due to safety concerns.

That said, while cruise lines always put safety first, this seems like an unlikely cause as other voyages on Carnival’s impacted ships – and ships from other cruise lines – are still expected to continue calling on the port.

Ultimately, no reason was given for the change, but it’s not uncommon for cruise lines to continue to optimize itineraries until the very last minute for reasons related to weather, fuel efficiency, guest experience, and port congestion, just to name a few.

Cruise Cancelled for Two Carnival Ships Due to Rescheduled Dry Docks

Thousands of future Carnival Cruise Line guests just received the email no cruiser wants to have pop up in their inbox: Their upcoming voyages have been cancelled.  

Indeed, multiple sailings in 2026 between Carnival Horizon and Carnival Magic have been cancelled because the cruise line needed to reschedule their visits to dry dock. 

As annoying as it may be, cruise ships are required to visit dry dock at least once every three to five years for routine maintenance and inspections, as well as scheduled refurbishments to improve the experience onboard. 

Carnival Horizon’s Rescheduled Dry Dock

In the case of Carnival Horizon, the Transatlantic voyage from Barcelona, Spain, to Miami, Florida, that would have set sail on June 15, 2026, has been eliminated. 

“We have rescheduled Carnival Horizon’s spring 2026 dry dock and, as a result, have cancelled the Transatlantic voyage from Barcelona to Miami,” Carnival notified guests.

Impacted passengers were given the option to book a comparable sailing instead at the same rate as the now scrapped voyage – and will also be given onboard credits of $50 USD per person or $100 per stateroom as compensation for the inconvenience. 

Worth Reading: Another Carnival Ship Cancels Sailing for Extended Dry Dock

“We have a variety of alternatives and are confident you will find another Carnival cruise that is filled with an equal amount of fun. Our team is ready to discuss options and rebook you on another voyage right away,” the update continued.

And of course, guests who do not want to rebook will automatically receive a full refund of the cruise fare and any pre-purchased items after May 1, 2025. 

Carnival Magic’s Rescheduled Dry Dock

With passengers of Carnival Horizon likely reeling from the cancellation of one voyage, many more will be rocked by the knowledge that Carnival Magic will be out of service for just over a month. 

Due to her own rescheduled visit to dry dock, the Dream-class ship will not be operating any voyages between April 18, 2026, and May 24, 2026. 

The specific sailings have already been removed from cruise tracking data and the Carnival website, but she would have been alternating between 6-8 night Eastern Caribbean cruises and 8-night Southern Caribbean itineraries during this time period.

Carnival Magic Cruise Ship
Carnival Magic Cruise Ship (Photo Credit: NAN728)

“We have had to reschedule Carnival Magic’s dry dock to the spring of 2026 and we’re sorry to inform you that your cruise has been cancelled,” guests were informed.

“We sincerely apologize for this change and thank you for your understanding. We look forward to having you sail with us,” Carnival said.

Read Also: Carnival Cruise Line Cabins and Suites – What Are the Options?

These guests were offered the same compensation options as the cancelled passengers hoping to sail aboard Carnival Horizon. 

They could either rebook a comparable cruise at the same rate and receive the up to $100 in onboard credits, or do nothing and wait for a full refund to process after May 1, 2025. 

“If you don’t wish to reschedule, there is no need to call us. A full refund of your cruise fare and any pre-purchased items will be issued to your original form of payment after (May 1, 2025)…Refunds could take up to three weeks to process through your bank,” Carnival clarified. 

Although it’s never fun to learn the vacation you’re looking forward to is cancelled, guests at least have a year or more of notice to figure out alternate plans. 

Cozumel Has Record Breaking Start to 2025 With Cruise Visitors

On April 13, 2025, the Cozumel City Council announced that the city had set a new cruise tourism record following a successful start to the sailing season this year.

While Cozumel remains one of the most visited ports in the world, it has been trying for years to reach the level of cruise tourism it received in pre-pandemic times.

This new record of reported cruise passengers is important because it did not just match the pre-pandemic numbers — it exceeded them.

During the first three months of 2025, Cozumel was visited by 1,502,727 cruisers. The previous record was set in 2019, when during the same time of year the port welcomed around 1.4 million cruise tourists.

Currently, the city has the goal of trying to break another record by hosting 5 million cruisers by the end of 2025.

The mayor of this crucial cruise destination in Mexico, José Luis Chacón Méndez, highlighted that the city’s success so far this year is indicative that it is close to reaching this goal.

“Last year, Cozumel welcomed 4,623,000 tourists; the goal is to reach 5 million. We will achieve this by working closely with the shipping companies, tourism entrepreneurs on the island, and internationally,” Méndez added.

If the city achieves this goal, it will replace the current highest annual total of cruise passengers Cozumel has seen, which was in 2024.

Read Also: Cozumel Cruise Port – Terminals, Piers and Getting Around

Prior to that, the port had seen 4.3 million cruisers in 2018 — but both the port’s rise in popularity and the boom in cruise tourism post-pandemic are proving to be all-around beneficial for Cozumel.

Just this week, the Quintana Roo Comprehensive Port Authority announced that they were expecting to see 80,459 passengers arrive on 21 vessels between April 14 and 20.

The peak day during this week was April 17, when the port hosted Carnival Dream, Carnival Jubilee, Carnival Paradise, Celebrity Equinox, and Mariner of the Seas.

With it projected to be the busiest day of the season, Cozumel welcomed an estimated 18,297 guests on this day.

While this may have been one of the busiest days, the year is still just getting started, and the port will continue to welcome more cruisers than ever before.

The Rapid Rise of Cruise Tourism in Cozumel

Cozumel Cruise Port is the largest port in Mexico, featuring three terminals which has allowed for nearly all major cruise lines to add this stop to their itineraries.

Recently, a request was submitted by SSA Mexico to extend the berthing infrastructure at the International Cruise Terminal, which would give larger ships better access to the terminal.

The International terminal currently hosts ships from Celebrity Cruise Line, Disney Cruise Line, MSC Cruises, and Royal Caribbean.

Punta Langosta Terminal is the busiest terminal in the city, welcoming ships from 11 cruise lines on a regular basis.

Carnival Cruise Corporation owns the Puerta Maya Terminal, so this is where Carnival-owned cruise lines dock.

Carnival and Royal Caribbean Cruise Ships Docked in Cozumel
Carnival and Royal Caribbean Cruise Ships Docked in Cozumel (Photo Credit: Solarisys)

While there have not been any berthing upgrades to this terminal since a third berth was added in 2015, Carnival did recently install solar panels that generate enough power for the entire terminal.

Something that did take effect this year is that all three ports now require all cruise passengers to pay a $5 fee when visiting Cozumel.

The point of this fee is to fund the infrastructure maintenance needed for cruise tourism, but also to help aid in natural disaster preparedness for the region.

Worth Reading: Will Cozumel Ever Get the Planned Fourth Pier?

The majority of the funds collected will be going towards port maintenance, road improvements, and beach revitalization.

It is projected that upwards of $25 million will be raised annually, which will allow for Cozumel to continue to welcome cruisers while providing them the best experience possible.

Given that it’s only four months into 2025, this year promises to be an exciting one for one of the largest ports in the world.

Princess Cruises Deploying Seven Ships as Alaska Season Kicks Off

New cruise itineraries, land-side cultural events, and onboard experiences will frame Princess Cruises’ 2025 Alaska season, which kicks off in just two weeks.

Beginning in May, the cruise line will have a big presence of seven ships sailing in the destination, which has grown in popularity since the end of the pandemic era.

Along with sea voyages from five homeports, Princess Cruises also tempts guests with stays at five wilderness lodges, all part of the line’s cruise-tour program.

The ships, Grand Princess, Ruby Princess, Sapphire Princess, Caribbean Princess, Coral Princess, Discovery Princess, and Royal Princess offer guests departures from Los Angeles, San Francisco, Seattle, Vancouver, British Columbia, and Anchorage (Whittier). All told, the line will offer 150-plus departures through the season.

Its North to Alaska cultural experiences bring the Alaskan spirit to life, with onboard and on-shore activities tied to the destination’s history and traditions. The experiences include educational events, entertainment, and local cuisine.

Our 2025 season is packed with incredible offerings to ensure they leave having had amazing experiences, big adventures and lasting memories to cherish forever,said Gus Antorcha, president of Princess Cruises.

This summer, as we start into our 56th season, we’re continuing to operate to the highly desired national parks of Alaska through our long-standing partnerships. From Glacier Bay to the Kenai Fjords, Denali and beyond, we give our guests the experiences they want when visiting Alaska,added Antorcha.

Let’s start with some new itineraries, both focused on glaciers and smaller ports of call. Grand Princess’s 17-night “Ultimate Alaska” voyage, sailing on May 6, 2025 roundtrip from Seattle, calls at familiar destinations such as Juneau and Ketchikan, but also visits Haines, Wrangell, and Seward.

Glaciers are a big part of this itinerary, which offers scenic cruising at Hubbard Glacier and Glacier Bay.

Ruby Princess will operate the new “Ultimate Alaska Solstice” cruise, a 22-day sailing roundtrip from San Francisco.

Departing on June 6, 2025, it coincides with the Summer Solstice and features calls at 11 ports, including Ketchikan, Haines, Sitka, and Valdez, among others. 

Guests will see four glaciers — Endicott Arm & Dawes Glacier, Hubbard Glacier, College Fjord, and Glacier Bay National Park.

Some voyages will feature special guests. Discovery Princess, for instance, will operate the “Jeff Corwin’s Nature & Adventure Voyage,” a 7-day roundtrip voyage from Seattle. 

Departing on August 17, 2025, the cruise will welcome wildlife biologist and Princess Nature & Adventure Ambassador Jeff Corwin, who will lead excursions in each port, and offer onboard talks and presentations.

Princess Cruises has expanded its cruise-tour program, too, offering 9- to 15-day itineraries that combine the 7-day “Voyage of the Glaciers” cruise with stays at the line’s lodges.

Guests travel by rail between the ship and the lodges, and itineraries offer choices of visits to up to five national parks.

New for the 2025 season, the ships will host a pop-up experience each night, called Northern Lights Lounge. Designed to be reminiscent of an Alaskan pub, it features live music by a folk singer, and guests can try out local beers and other goodies.

Fresh Alaskan foods also will be a big part of the cruise experience on Princess Cruises’ ships. Guests can look forward to locally caught salmon, halibut, crab, and rockfish at the ships’ main dining rooms, specialty restaurants and World Fresh Marketplace buffets.

Princess Cruises in Alaska
Princess Cruises in Alaska (Photo Credit: Macklin Holloway)

Guests who book a “Cook My Catch” fishing excursion can dine on their own fresh-caught fish in the specialty restaurant The Catch by Rudi, overseen by Rudi Sodamin, the cruise line’s master chef and head of culinary arts.

Onboard the ships, guests can enjoy stargazing activities, when deck lights are dimmed and cruisers can participate in a guided presentation about the night sky.

Read Also: Are Extras Really Necessary on Alaska-Bound Princess Cruises?

For adventurers, the Princess ships offer an interactive trivia game called The Great Big Adventure – Alaska Edition. In each game, nine guests compete to “navigate the rugged Alaska wilderness” as they search for food, shelter, and water.

Carnival Now Charging for Popular Breakfast Beverages

There’s nothing quite so pleasant as a delicious breakfast to start another fun day on a Fun Ship cruise vacation. Along with that breakfast is a beverage of choice, but some beverages are now costing Carnival cruise guests a few dollars more.

Of course, specialty coffees have incurred an extra charge for several years, and no one is surprised that any alcoholic wake-up call – a mimosa or perhaps a bloody Mary – also costs more.

What is now surprising some Carnival guests, however, is that juices that were previously offered for free are now only available for an extra fee.

Carnival Cruise Line does offer several different juices as breakfast beverages, including orange, apple, tomato, pineapple, and grapefruit.

Previously, all juices were offered free during breakfast service in the Main Dining Room – but no longer. This has caught the attention of many recent cruisers.

Carnival’s brand ambassador, John Heald, has been besieged with questions about the new charge and whether or not it is true. Because the internet and social media can be filled with rumors and misinformation, reaching out to official cruise line representatives is always a wise step.

“Has something changed about the free fruit juice?” one guest asked Heald via his popular Facebook page. “Someone posted that there is a charge for some juice in the [Main Dining Room].”

Heald has received dozens of similar questions over the past few days, and he has confirmed the change and which juices it applies to.

“The free juice in the dining room continues to be orange, apple, and on Lido deck, the beautiful [orange-passionfruit-guava] juice,” he said.

To be clear, orange juice and apple juice are still provided free of charge in the Main Dining Rooms during breakfast.

This change appears to close a previous loophole about where juices were free and where the exact same juice was an a-la-carte priced item.

“There is the same charge at the bar now in the dining room for grapefruit and pineapple and tomato,” Heald explained. “We do charge at the bars for cranberry and pineapple and grapefruit, and that small charge will be applicable in the dining room as well.”

Many of the bars onboard Carnival ships have a variety of juices on hand for different cocktails. While cocktail prices vary from $10-15 depending on the size of the drink, its complexity, and which alcohols are part of the mix, juice is typically priced at $3-4 per 10-ounce glass.

Carnival Cruise Line Atrium Bar
Carnival Cruise Line Atrium Bar (Photo Credit: Ritu Manoj Jethani)

Prices are always subject to change, and an automatic 18% gratuity is added to all beverage purchases – including juices.

Cruisers who like their juice should be aware of one incorrect statement that is being unfortunately circulated – that the orange-passionfruit-guava juice will now be available for free in the Main Dining Rooms during breakfast.

“Saw a video that Carnival is stopping free cranberry and other juices in the [Main Dining Room] for breakfast, but adding guava from the Lido,” one guest pointed out to Heald. “Can you validate?”

“I’m afraid that information was incorrect,” Heald responded. “The guava juice is only available on the Lido and not in the restaurant.”

Well, I know where I’ll be having breakfast – it’s not a cruise vacation until I’ve had my first glass of orange-passionfruit-guava juice!

Another Way to Get “Free” Juice on Carnival Cruises

Not all guests will be charged for juices on Carnival cruises, whether in the Main Dining Room or otherwise.

Unlimited juices are included in the cruise line’s Bottomless Bubbles non-alcoholic drink package, which also includes soda. No other non-alcoholic drinks, such as mocktails, milkshakes, or specialty coffees, are included.

Read Also: What Is the Carnival CHEERS! Drink Package?

The price of Bottomless Bubbles (including the service charge) starts at $8.20 per day for children, and $11.21 per day for adults. The package is not transferrable, may not be shared, and must be purchased for the entire length of a cruise.

Juice is also included in the Cheers! drink package, which covers most alcoholic beverages as well as non-alcoholic drinks. Cheers! pricing begins at $82.54 per person, per day. All adults traveling in the same stateroom must purchase the complete package if one cruiser wants to buy it.

Guests should be aware that neither beverage package is able to be used in ports of call, including Carnival Cruise Line’s private island destinations such as Half Moon Cay, Princess Cays, and the upcoming Celebration Key. Only drinks ordered onboard Carnival ships are included, subject to each package’s restrictions.

MSC Cruise Cancelled From New York for Mechanical Repairs

With just over three weeks to go before departure day, guests booked to sail a Bahamas voyage aboard an MSC Cruises’ ship got the bad news: Cruise cancelled.

MSC Meraviglia’s 7-night Bahamas sailing from New York’s Brooklyn Cruise Terminal on May 11, 2025 was nixed due to a mechanical problem that is impacting the ship’s cruising speed, guests learned in an April 16, 2025 notice from MSC Cruises.

The sailing was slated to visit Port Canaveral, Florida; Nassau, Bahamas; and Ocean Cay MSC Marine Reserve, the cruise line’s private island in the Bahamas.

Due to a mechanical issue affecting the ship’s ability to operate at standard cruising speeds, we must proceed with necessary repairs. As a result, and with deep regret, we have made the very difficult decision to cancel your upcoming sailing,MSC Cruises’ notice to guests stated.

“We understand how disappointing and disruptive this news is, especially since you’ve been looking forward to your vacation with us,” it added.

The cruise line is offering two choices to booked guests. Cruisers can select any other MSC Cruises’ sailing, to any destination and with any departure date. Guests who booked their cruise through a travel agent should contact the advisor, while those who booked direct with the cruise line should call MSC Cruises.

All payments made to the cancelled cruise will be transferred to the new voyage, and those who arrange for a new booking by May 2, 2025 will receive an onboard credit of $100 per person, for a maximum $200 per stateroom.

Additionally, those who rebook will receive a 50% Future Cruise Credit (FCC) based on the cruise fare they paid for the cancelled sailing. The FCC can be used toward any future MSC Cruises sailing.

Guests can also choose a full refund rather than booking a different cruise. In that case, if no new cruise is booked by May 2, 2025, the line will automatically process the refund to the guest’s original form of payment. They also will receive the 50% FCC as a gesture of appreciation.

Disappointed Guests Cope With Disrupted Travel Plans

Disappointed guests turned to social media to voice their frustration, with one calling the decision “a real bummer.” And for some booked guests, neither option offered by MSC Cruises will smooth over related travel problems.

“This screwed me. I have flights booked from Toronto to New York for this cruise. Their 200 credit offer doesn’t cover my cost. Vacation planning in vain,” a guest wrote on Reddit.

Another booked guest chimed in, writing that port of call arrival times on his May 4, 2025 Bahamas voyage aboard MSC Meraviglia were altered. The April 16, 2025 notice advised that the ship will reach Port Canaveral three hours later than scheduled and that all shore tours were cancelled.

MSC Meraviglia In New York
MSC Meraviglia In New York (Photo Credit: Mariusz Lopusiewicz)

The ship will also arrive at Nassau one hour late, the notice said. However, guests will receive a $100 onboard credit per person.

Have been watching pretty closely and this has been an ongoing situation that has had a lot of different ‘excuses’ . . . at the very least now the line is coming clean to it. Wouldn’t be surprised if ours gets cancelled too, so we’ve put some plan B options in place,the guest wrote.

The Meraviglia-class ship, which launched in 2017, appears to have had some speed issues at least during the past month. Posting on recently, one former guest noted that his cruise in March 2025 was altered when the ship arrived late to two port of calls and all excursions had to be cancelled.

“It’s about darn time they fessed up,” the guest posted.

The cancellation of the MSC Meraviglia sailing was the second such case for an MSC Cruises’ ship in less than a week’s time.

The April 12, 2025 departure of the line’s MSC Sinfonia on a 7-night Mediterranean sailing was cancelled, also due to “technical issues.” Booked guests learned of the cancellation just one day before embarkation in Bari, Italy.

The 4,400-guest MSC Meraviglia has been based at New York’s Brooklyn Cruise Terminal since 2023, and was the first ship in the fleet to homeport in the Big Apple.

Carnival Shares Reasoning for Sometimes Misunderstood Used Dishes Policy

Enjoying room service or bringing some extra treats back from the Lido Marketplace buffet can be a great part of a cruise, but what are you supposed to do with the dirty dishes afterward?

Cruise ship staterooms are notoriously small, and keeping dirty dishes inside your cabin can add to already cluttered spaces or just be an icky mess to contend with.

Carnival Cruise Line’s policy to place these used dishes outside one’s stateroom is well known, but not often well understood. Now, the cruise line’s official Brand Ambassador, John Heald, has offered a bit of insight into the reasoning behind the policy.

The issue was brought up by a guest who wasn’t sure about the policy and was receiving conflicting information from different sources – always a hazard when asking social media groups for tips.

“What is Carnival’s protocol for room service dishes and trays, leave [them] in the cabin for the room steward or place [dishes] in hallway?” the guest asked. “I want to follow what is proper not what some are telling me.”

Heald has previously explained that Carnival’s policy is to leave dishes outside so they can be collected, as there are crew members assigned to visit stateroom hallways and tend to this task. He has reiterated that policy, but also explained in a bit more detail why the policy is in place.

“The proper protocol is to please leave it outside of your cabin. If there is any uneaten food there if you could cover it that would be great,” he confirmed. “This way we can get all the plates and cutlery, etc. back into service. Thank you for asking.”

Covering any uneaten food helps keep the hallway looking tidier, and helps make sure the food isn’t accidentally stepped in or kicked about.

The mention of getting “all the plates and cutlery, etc. back into service” is a new detail that isn’t often noted, however, but it does make good sense.

Years ago, when Carnival Cruise Line offered twice daily stateroom service, dishes might only be left in guest cabins for a few hours before a steward would be able to collect them when tidying up the stateroom.

Worth Reading: Carnival Guest Wants Trays Back But Not Everyone Agrees

With only one daily service now offered, however, many more plates, coffee mugs, silverware, glasses, and other dishes could potentially be unavailable for a full day.

With thousands of guests onboard an individual ship and multiple meals served in multiple venues each day, it is imperative that dishes be able to be cleaned and sanitized so they can be reused right away.

Do Guests Actually Follow the Policy?

To be clear, it has always been Carnival Cruise Line’s policy for these types of dirty dishes to be moved into the hallways to be collected, no matter how often staterooms might be serviced or when the dishes are used.

Not all travelers agree with the request, however, and they don’t always put their dishes in the hall. Many guests feel the policy can give the cruise line a very low-class look and reputation, or they can potentially cause a trip hazard for guests with mobility issues.

To check how guests feel about the policy, Heald included two responses in his daily poll. Guests could disagree and vote “to stop being K-Mart Cruises people should not put their plates and trays outside of the cabin door. They must be kept inside the room.”

Dirty Plates, Glasses in Cruise Ship Hallway
Dirty Plates, Glasses in Cruise Ship Hallway (Photo Credit: EugeneJones)

Out of more than 48,200 votes cast, just 6% of travelers (roughly 2,900) agree and claim to always keep their room service or Lido plates inside their room until otherwise collected.

Read Also: How Not to Overeat on a Cruise – And Why It Matters

On the other hand, an overwhelming 28% (approximately 13,500 voters) state, “I put my plates and cutlery outside of the room as per Carnival Cruise Line policy.”

Admittedly, on my first Carnival cruise or two I did leave such dirty dishes inside the stateroom, until I learned what the policy is. Since then, we stack any dishes as carefully as possible and place them outside our door, far enough from the door so we don’t accidentally kick them as we go in and out of our stateroom.

Many guests do wish there was a compromise, perhaps a cart or other collection station in hallways, so dirty plates aren’t scattered about. This is especially true when some dishes may be left in the hallway for several hours.

This might even be easier for crew members to collect used dishes, but with space already at a premium in the sometimes narrow corridors, it may simply not be possible.

Of course, guests can always return the dishes to the Lido Marketplace themselves – which will not only get dirty dishes out of halls, but will ensure they get cleaned and back into service as soon as possible!

Carnival Cruise Ship Pivots to Caribbean Port for Multiple Sailings

Three Southern Caribbean cruises and one Eastern Caribbean sailing onboard Carnival Vista will be ending with a different port of call than expected.

Guests sailing on Carnival Cruise Line’s Vista-class flagship on 8-night cruises that are due to embark from Florida’s Port Canaveral on April 19, 2025, May 3, 2025, May 17, 2025, and June 14, 2025, all received a notice of the change.

All of these sailings were supposed to visit Grand Turk, Turks and Caicos, as their final port call of the trip. But in each case, this visit has been replaced with a day in Amber Cove, Dominican Republic – which is home to a private destination that is owned and operated by Carnival.

“Replaced Grand Turk with a visit to Amber Cover and adjusted time in port. Purchased Carnival shore excursions for Grand Turk will be cancelled and refunded to the original form of payment. Tours for Amber Cove will be available for purchase on Carnival.com and on board,” Carnival wrote to booked guests.

The May 3, 2025, sailing, which is the only Eastern Caribbean itinerary in the mix, will also be getting modified port times for the visit to San Juan, Puerto Rico, that is scheduled for May 8, 2025.

“Port times for San Juan have been modified,” the cruise line’s letter states, without elaborating on the new times.

Currently, cruise tracking data lists the time in port as 7 a.m. to 2 p.m. local time, but this is subject to change.

Aside from Grand Turk and San Juan, the remaining calls on the Eastern Caribbean sailing, which are on Charlotte Amalie, US Virgin Islands, and Philipsburg, St. Maarten, will go ahead as originally planned.

The other three Southern Caribbean itineraries will call on Oranjestad, Aruba, and Willemstad, Curacao, in addition to Amber Cove.

A Perplexing Change

Since Carnival did not provide a reason for the change to these itineraries, cruise fans will, unfortunately, be left scratching their heads.

This tweak may also be particularly confusing, as the 3,934-guest Carnival Vista will be operating the same and similar itineraries through July of 2025 – and will be calling on Grand Turk as part of voyages before and after the impacted sailings.

After July, the 133,500-gross ton vessel will pivot to operating Caribbean itineraries that include calls on Celebration Key – which is Carnival’s new island destination that is debuting this summer.

Carnival Vista Cruise Ship in Port Canaveral
Carnival Vista Cruise Ship in Port Canaveral (Photo Credit: fitzcrittle / Shutterstock)

At the end of the day, cruise lines modify itineraries for a variety of reasons that could be at play here, such as congestion within ports or altering course for fuel efficiency.

Safety is also very likely not the issue either, considering other calls are not cancelled and the port is only under a Level 2 Travel Advisory from the US Government, which indicates that guests should exercise caution during their visit.

Read Also: Amber Cove, Dominican Republic: Everything You Need to Know

It also makes sense that Carnival might want to direct more tourism to Amber Cove, especially if they already needed to alter these itineraries for other reasons, as the cruise line owns and operates this private destination.

The 30-acre retreat, which opened in 2015, is located at Maimón in the province of Puerto Plata and is used exclusively by Carnival Cruise Line and its sister brands.

The destination is known for bringing the fun of the Fun Ships to the shore with watersports, dining opportunities, shopping, pools and splash zones, and adrenaline-filled shore excursions, such as ziplining.