As scammers get more creative, it has become extra important for cruise guests to stay extra aware to protect their identities and their wallets.
Though new schemes pop up all the time, the latest scam to make it to the internet cost a Norwegian Cruise Line guest nearly $20,000 – and the NCL customer representativeshe spoke to is now trying to warn others before they meet the same fate.
“This guest had received a call from a 301 area code from someone claiming to work in our air department. She offered to help book the guest’s large group of travelers on specific flights,”the guest services agent shared on Reddit.
“The guest split the payment across two cards. Several days later, both cards were compromised,” they continued.
Norwegian Cruise Line is based in Miami, Florida– and the woman thought the phone call was legitimate because she mistook the 301 area code, which applies to Maryland, as a Miami area code.
According to the employee, the area codes for all NCL employees’ direct lines – including those that work remotely – is always 305. The only exception is that “some folks in our Sawgrass office have a 954 number for Broward County.”
Making matters worse, the woman fell for the same scam a month later – likely after already having to go through the hassle of reporting her credit cards as stolen.
“A month later, the scammer called them back to say good news, the price went down. Just give me your new card numbers, I’ll book the lower price for you and then refund the original charge. This poor guest is now out close to twenty grand,” the employee added.
As the charge was not actually connected to the cruise line, there was, unfortunately, not much the employee could do to help other than to commiserate and offer advice. The cruise guest will have to turn to her bank to report the fraud and try to recoup her losses.
Stay Protected From Scams
The NCL employee left the forum with a couple key tips about how to stay safe from scams – as they didn’t want to receive a similar call from anyone else.
First, they wanted cruisers to know that they will not get in trouble or lose their booking if they challenge any representative calling them as the cruise line to ensure the person on the other end of the line is who they say.
The cruise expert advised: “If anyone claiming to be from the cruise line contacts you directly, don’t be afraid to push back. Ask them security questions that they should be able to answer easily. “I forget, what’s my balance due? When’s my final payment?”
Two Norwegian Cruise Line Ships (Photo Credit: Just dance)
But when you ask security questions, do not volunteer private information if the caller cannot provide it – as their inability to verify your booking should be clocked as a red flag.
“If it doesn’t feel right, hang up and dial us directly. The extra few minutes is worth it,” they continued.
Make sure to call only legitimate phone numbers from the cruise line’s website – as there have been instances of fake ads promoting fraudulent phone numbersthat connect callers directly to scammers who pretend to work for the mainstream brands.
Additionally, do not share any details of your booking publicly – as you could be making things simply too easy for those with malicious intentions.
“Do not share details of your cruise reservation in ANY public forum. Yes, even here. Saying you’ll be on a particular sailing is usually safe, but make sure your name, number in your traveling party, and other identifying details are not included,”they advised.
One TikToker learned this lesson the hard way one year ago – in May of 2024 – after she shared her booking ID and cabin number on social media. Someone who saw her post cancelled her $12,000 sailingone day before embarkation.
For the second time this week, a Princess Cruises ship is experiencing an outbreak of gastrointestinal illness.
The 3,660-passenger Enchanted Princess is currently doing a segmented round-trip cruise out of Fort Lauderdale. It initially departed on May 10, 2025, with the second segment beginning on May 17.
Unfortunately, just about 30 minutes shy of docking, the captain made an announcement that the vessel had been denied due to the number of passengers who were ill.
While the exact illness has not been confirmed, a gastrointestinal illness (likely norovirus) has been impacting guests on the ship throughout the week.
As soon as cases began being reported, the crew began taking extra precautions to keep passengers safe by doing things such as not allowing for self-service while at the buffet.
Passengers currently on the ship took to social media to share their experiences, with some being upset and others being more understanding.
“Our last port of call (Grand Turk) was canceled today due to some instances of a gastro virus onboard. Our captain tried his best to negotiate with the port authority, but docking was refused,”one person posted, going on to thank the captain for his efforts.
“Thank you non-hand washers which I STILL see. Grand Turk was the only reason I booked this cruise. I’m selling my Carnival stock. Buh bye,”posted another who was furious about the situation.
Other guests were quick to defend Princess Cruises, saying that outbreaks of illness can affect any cruise line at any time — and that if you really wanted to go to a specific destination, do not go on a cruise.
The Love Boat on Enchanted Princess (Photo Credit: Vintagepix)
Port cancellations can happen for a number of reasons, but it is most frequently weather and not due to sick passengers.
That being said, in early 2024, Norwegian Dawn had its disembarkation delayed by two days when it arrived in Mauritius due to a suspected outbreak of norovirus, so this kind of situation is not unheard of.
Princess Cruises’ Passage Contract clearly states, “Except as otherwise provided, Carrier may, for any reason, without prior notice, cancel the cruise; deviate from the scheduled ports of call, route and timetable; call or omit to call at any port or place or cancel or modify any activity on or off the vessel.”
Next Embarkation Delayed Slightly
As a result of the outbreak, Enchanted Princess will be getting deep-cleaned before passengers embark on it again.
In an email to the guests on the May 24 sailing, Princess said,“During the previous voyage, a small number of guests reported gastrointestinal illness. As an extra precaution, the ship will undergo additional disinfection in Fort Lauderdale.”
The letter also mentioned that while most passengers remain unaffected, in collaboration with the US Centers for Disease Control and Prevention (CDC) the cruise line proactively implemented a thorough disinfection program.
The new check-in window will begin at 12 p.m., and staterooms will be available later in the afternoon. The cruise line urged guests not to arrive early due to limited space available at the cruise terminal.
Also, those passengers with Princess hotels or transfers would be notified of their new pick-up time upon their arrival at the hotel or airport.
At the very least, Princess Cruises made sure to refund all guests the port fees for Grand Turk, which was a small bit of justice for some who were upset.
The gastrointestinal illness outbreak on Enchanted Princess is the third outbreak this week, as Crown Princess and Costa Favolosa also experienced outbreaks.
Guests booked aboard the stunning Norwegian Aqua for sailings through early August have been alerted that their itineraries have been slightly adjusted as soon as the ship’s May 24, 2025 departure.
The change isn’t a significant one – just an hour’s difference in one port of call – but it is important that guests be aware of the shift in order to plan their time aboard and decide on shore tours if desired.
“Norwegian Aqua’s itinerary is getting a small refresh for sailings from May 24, 2025, through and including August 9, 2025,”the email notification read.
“In this case, we’ve updated the arrival and departure time for your visit to Great Stirrup Cay, Bahamas, to ensure everything flows seamlessly and you get the best possible experience.”
Originally, Norwegian Aqua was scheduled to visit Great Stirrup Cay – the cruise line’s private island destination – from 10:30 a.m. to 6 p.m. on the last day of the sailing.
Now, while the visit will still be on the same day, the time the ship is in port will be 9:30 a.m. to 5 p.m. This is just a one hour shift earlier, but will impact shore tour departure times. Guests who have already booked excursions through Norwegian Cruise Line will have their tours automatically adjusted as needed.
No further explanation has been given for the time change, only that it is a “small refresh.”
“When we make an itinerary change, it’s never just a line on a map, it’s something we think about carefully, always with your experience at the heart of it,”the cruise line explained.
To be clear, guests are not losing any time in port, nor are the days of the visits changed. No other ports of call on the 7-night itineraries are impacted, and Norwegian Aqua should still be visiting Puerto Plata, St. Thomas, and Tortola as planned each week. In total, 12 sailings are impacted.
Of course, additional itinerary changes might be necessary due to weather – hurricane season is about to begin – or other factors. If that happens, impacted guests will be notified once details are confirmed.
Sailing on Norwegian Aqua
The brand-new, 156,000-gross ton Norwegian Aqua is the newest ship in the Norwegian Cruise Line fleet, having just been officially christened in April 2025.
The first in the Prima-Plus class of ships, she is larger and more luxurious than her sister ships, Norwegian Prima and Norwegian Viva.
She still has many of its most popular features, including the Mandara Spa, more than 20 restaurants and bars, the adults-only Vibe Beach Club, and the elegant Ocean Boulevard.
Norwegian Aqua in Miami (Photo Credit: Norwegian Cruise Line)
She also has exciting new features, including the innovative Aqua Slidecoaster (which takes the place of the go-kart track on her sister ships) and an exclusive new show, “Revolution: A Celebration of Prince” with its concert-like immersion of top hits.
Norwegian Aqua is currently homeported from Port Canaveral for most of the summer. The new schedule changes affect every upcoming departure she will have from central Florida.
In mid-August, the ship will move to New York to offer Bermuda cruises from the Big Apple through the end of September, at which time she will reposition to Miami for more Caribbean sailings. In April 2026, Norwegian Aqua will return to New York.
It is not unusual for a new cruise ship, particularly of a new or updated class design, to homeport from multiple cities in her first year or two of service.
This gives many more eager cruisers the opportunity to conveniently enjoy a new ship, and entices travelers with new and updated features that may not be available elsewhere in the fleet.
Norwegian Aqua has certainly tempted me and I am looking forward to setting sail on her this summer, no matter what itinerary changes may be made!
Choosing your cruise destination and duration can be exciting, but knowing which ship and cruise line to travel on can be confusing.
If you’re looking at a cruise through Norwegian Cruise Line, you might be wondering about the differences between the two fairly new members of their Prima-class fleet: Norwegian Aqua and Norwegian Prima.
While Aqua is newer and bigger, Prima still offers exciting amenities. I was just on Norwegian Aqua for a preview cruise, so I can’t wait to share my experiences and discuss how it compares to Norwegian Prima!
Norwegian’s Prima-class are the largest vessels in the NCL fleet. Norwegian Prima was the first ship in this new class to set sail during the summer of 2022.
Since then, Norwegian Prima has been joined by Norwegian Viva in 2023 and Norwegian Aqua in 2025. There are plans to expand the number of Prima-class ships to six vessels by 2028, with Norwegian Luna set to join in late 2026.
While each Prima-class ship varies in its design, the main difference between the first two ships and Norwegian Aqua is the physical size of the latter.
The first two come in at 143,535 gross tons, and Norwegian Aqua measures 156,300 gross tons, making her the largest in the entire NCL fleet. In fact, Norwegian Aqua is large enough to be classed as a Prima Plus-class vessel rather than just a Prima-class like her sister ship.
The launching of the first of Norwegian Cruise Line’s Prima-class ships was a big step forward for the cruise line, as it was the first new ship class to enter their fleet since the Breakaway class nearly 10 years ago.
How They Fit Into the NCL Fleet
Norwegian Prima and Viva Docked in St. Thomas (Photo Credit: Primestock Photography)
As the first of its class, Norwegian Prima immediately introduced cruise passengers to a broader variety of amenities than they were accustomed to seeing on an NCL cruise ship.
Going forward, NCL’s decision to order six of these mega-ships means that the brand will try to at least keep pace with other cruise lines known for launching mega-ships, like Royal Caribbean International and MSC Cruises.
I was fortunate enough to cruise on Norwegian Prima shortly after her maiden voyage. While the more spacious accommodations and eye-catching features, like The Haven, Mandara Spa, and Galaxy Pavilion, were all memorable, the more modern design and atmosphere really stuck with me. It felt like the type of experience I wouldn’t have previously associated with Norwegian Cruise Line.
Since then, two new Prima-class vessels have joined Norwegian Prima, so it is important that those planning to book a cruise through NCL understand the differences between these vessels.
While all of the ships in the Prima class are designed to cater to guests looking for adventure, luxury, and fun, they differ slightly in design and personality.
Norwegian Prima and Norwegian Viva are similar, but Norwegian Aqua is roughly 10% bigger than her two younger sister ships.
This means she can carry a greater number of passengers and has new and bigger amenities, which is why I’ll be comparing Norwegian Prima and Norwegian Aqua throughout this guide.
Quick Overview: Side-by-Side Snapshot
As mentioned above, Norwegian Prima and Norwegian Viva are very similar in design and features, but things get a little different when you add Norwegian Aqua into the equation.
To make it easier to visualize the differences, here’s a side-by-side comparison of the key specifications:
Stat
Norwegian Prima
Norwegian Aqua
Class
Prima Class
Prima Plus class
Launch Date
August 13, 2021
April 13, 2025
Gross Tonnage (GT)
143,535
156,300
Maximum Beam Height
133 feet
133 feet
Length
963 feet
1,056 feet
Passenger Capacity
3,099 (Double Occupancy)
3,571 (Double Occupancy)
Crew Capacity
1,506
1,388
Ship Size & Stats: Who’s Bigger and Better?
As the table shows, one of the main differences between the two ships is their physical size. Norwegian Aqua is the larger of the two ships, with a gross tonnage of 156,300 gross tons.
While this difference only translates to a few extra feet in length, Norwegian Aqua can accommodate nearly 500 more passengers than Norwegian Prima when she is at full capacity.
This increase in passenger capacity is due to the larger ship’s more spacious interior, which allows it to have 1,760 cabins and suites compared to Norwegian Prima’s total of 1,646.
The Interior Layout and Design
Norwegian Aqua also has a more spacious layout inspired by a mid-century take on New York City. This theme carries across most of the ship’s decks, giving it a larger-than-life feel.
While both are classed as mega-ships, the larger Prima Plus class designation of Norwegian Aqua is evident as soon as you begin exploring her interior.
Even the way the larger of the two ships is designed makes it feel like a larger ship from the inside. You’ll notice right away that crowds are more evenly dispersed throughout the ship, thanks, in part, to the clever layout.
Norwegian Aqua’s numerous amenities are evenly spaced throughout her decks. Even during the disembarkation process, passengers are spaced out evenly, which makes things go a little smoother and faster.
While it is difficult to say which ship is better, as individual preferences tend to weigh heavily when weighing up one ship against another, there’s no getting around the fact that Norwegian Aqua is the biggest and newest of the two vessels, so most people would probably lean towards it over either of her younger sister ships.
New Features on Aqua You Won’t Find on Prima
Norwegian Aqua Floats Out at Shipyard
As mentioned, Norwegian Aqua makes good use of its extra space, and this is where you can really start to differentiate between the two ships.
Sure, the larger physical size and greater passenger capacity are both critical differences, but it’s the newer amenities and accommodations you get with the newer vessel that really separate it from its sister ships.
Keep in mind that many of the most iconic features found on Norwegian Prima, like the two-story Penrose Atrium and The Drop Waterslide, can still be found on the newer ship, but many of them have been expanded in size and scale.
As for completely new features and amenities, here’s just a quick overview of some of the things Norwegian Cruise Line added to Norwegian Aqua.
The Aqua Slidecoaster
Norwegian Aqua Slidecoaster (Photo Credit: Paul Bartlett)
Norwegian Cruise Line describes the Aqua Slidecoaster as the world’s first hybrid roller coaster at sea. This unique 10-story high two-person thrill ride is one of the ship’s most iconic features.
This new thrilling feature replaces the Speedway go-kart track, which features all the previous Prima class vessels, as well as many of the Breakaway-Plus class.
The Glow Court
Norwegian Aqua Glow Court (Photo Credit: Paul Bartlett)
This digital interactive sports complex is another new and unique feature found only on Norwegian Aqua. By day, it acts as a sports court where guests can enjoy games on a high-tech LED-powered floor. With immersive twists on traditional sports and a variety of completely new games, it’s a fun area for passengers of all ages.
At night, it transforms into a lounge area and dancefloor, with the LED floor creating a fun atmosphere you won’t find anywhere else.
The Expanded Vibe Beach Club
Norwegian Aqua Open Deck (Photo Credit: Emrys Thakkar)
While the Vibe Beach Club is not unique to Norwegian Aqua, this version of the 18-and-over retreat is roughly double the square footage and more elaborate than the one found on Norwegian Prima.
With a full-service bar, an expansive pool deck, several infinity hot tubs, and wraparound ocean views, it’s one of the most exciting areas on the ship for adults. Guests also have the option to pay for special access to a quieter and more exclusive version of the Vibe Beach Club on Norwegian Aqua.
There’s even a backlit waterfall that gives the area a unique ambiance. It’s bigger, more expansive, and has plenty of new features that really help make this space one of the most exciting areas on the ship.
Expanded Pools and Hot Tubs
Norwegian Aqua Pool Deck View (Photo Credit: Paul Bartlett)
Norwegian Aqua embraces its name, with pools and other water-based amenities taking center stage. While Norwegian Prima had its fair share of pools, the pool and hot tub areas on Norwegian Aqua are much more elaborate.
The main pool areas are the Aqua Park Main Pool and Kids’ Aqua Park. The Aqua Park Main Pool features a brand-new style of infinity edge pool, larger than the infinity pools found on any other ship in the fleet. Here, you will also find the Aqua Slidecoaster and the new Oceanwalk glass bridge.
The Aqua Park is located near the Ocean Boulevard section of the ship, which offers a full 360° wraparound view of the ocean. With lounge chairs, water slides, pools, hot tubs, a swim-up bar, and much more, it’s one of the ship’s most popular areas and a huge improvement over the pool area found on Norwegian Prima or Norwegian Viva.
New Stateroom Categories and Layout Options
Club Balcony Suite, Norwegian Aqua (Photo Credit: Emrys Thakkar)
Not only does Norwegian Aqua have a greater number of staterooms and suites, but it also offers several new categories.
Most of these can be found in The Haven by Norwegian, a private section of the ship where the most spacious suites can be found, including the new Haven Duplex Suite.
These large, two-floor suites feature three bedrooms, a spacious loft lounge area, an enormous balcony, and the best in-suite amenities you’ll find on any NCL cruise ship.
Did I mention all of the suites found in The Haven come with full 24-hour butler service and access to an exclusive cocktail party with the ship’s captain and officers?
Beyond newer and more luxurious accommodations, The Haven also provides guests a private sundeck with its own bar and swimming pool. For guests looking to enjoy a more private and luxurious cruising experience, the new staterooms and expanded version of The Haven make traveling on Norwegian Aqua pretty difficult to beat.
For those on a tighter budget but still wanting to enjoy more space, the new Club Balcony Suites offer plenty of room and a completely private balcony. The ship also has new Solo Studio Cabins suitable for solo travelers just looking to enjoy the ship without spending as much on their accommodations.
Shared Amenities: What Stays the Same
Norwegian Prima in Bermuda (Photo Credit: Iryna Makukha)
While Norwegian Aqua is outfitted with some new and exciting amenities, both Aqua and Norwegian Prima share signature Prima-class features that have become world-renowned draws for the NCL fleet.
Here’s a quick roundup of features Norwegian Prima fans will be happy to learn are also available on Norwegian Aqua.
Ocean Boulevard
Norwegian Prima (Photo Credit: Skyshark Media)
Norwegian Prima was the first NCL ship to feature Ocean Boulevard, a wraparound outdoor area that features full 360° views of the water. On Norwegian Prima, Ocean Boulevard is 44,000 square feet long and home to a variety of outdoor activities and restaurants.
Norwegian Aqua’s version of Ocean Boulevard follows the same theme, but it has been expanded. It also has two major additions: the Infinity Beach, a large pool area home to an infinity pool and lounge chairs with foot baths.
Indulge Food Hall
Norwegian Prima Indulge Hall
Indulge Food Hall is another incredibly popular feature of Norwegian Prima that was kept for Norwegian Aqua. This popular Prima-class dining establishment is a complimentary food hall-style restaurant featuring an expansive menu that showcases flavors from around the world.
Indulge Food Hall also has many of the same food stalls across both ships, including the hugely popular Tapas Spanish Eatery, The Garden Salad Bar, Nudls Asian and Italian Noodle Stand, and, my personal favorite, The Latin Quarter food truck-style Mexican eatery.
Q Texas Smokehouse and Seaside Rotisserie can also be found in Norwegian Aqua’s version of the Indulge Food Hall, while Tamara Indian Food Stand is only found on Norwegian Prima.
This expansive area is home to the Indulge Food Hall and the ever-popular Infinity Beach, a favorite for relaxing under the sun.
The Drop and The Rush Slides
Free-Fall Slide on Norwegian Prima (Photo Credit: StudioPortoSabbia)
When Norwegian Prima first set sail, The Drop and The Rush slides were considered to be amongst the ship’s signature attractions.
Lucky for thrill seekers, they were both added to Norwegian Aqua. Where The Drop stands 10 stories high, The Rush has a much steeper angle, making it one of the fastest dry slides on any cruise ship.
On both ships, these two huge slides hang from the exterior side of the ship, winding between each other.
Mandara Spa and The Haven
Norwegian Prima Spa
While they differ in size, both ships feature the Mandara Spa and the luxury-oriented area known as The Haven.
As you can probably guess, Mandara Spa is the main spa facility for both ships. Both versions of the Mandara Spa feature enticing amenities, like a sauna, hot and cold room, steam rooms, and massage areas.
I mentioned an expanded version of The Haven that can be found on Norwegian Aqua, but this concept was first introduced on Norwegian Prima.
Essentially, it is an area of both ships where you will find the most luxurious accommodations, private sundecks, and a dedicated 24-hour butler service that only caters to the needs of those staying in The Haven section of either ship.
Shared Dining Venues and Bars
Norwegian Prima Lounge
I’ve already discussed how the two ships have many of the same restaurants and bars, so you won’t have to worry if you’re a fan of Norwegian Prima’s dining scene.
While Norwegian Aqua features a few new faces, most venues have been expanded in size and seating capacity, which makes sense given the larger ship can carry nearly 500 more guests.
Both ships feature a version of The Local Bar & Grill, Hudson’s, Surfside Café & Grill, Starbucks, The Commodore Room, Le Bistro, Cagney’s Steakhouse, and the Indulge Food Hall.
Onboard Atmosphere: Vibe and Flow
Norwegian Prima Atrium
While the two cruise ships certainly share many similarities, including their polished and modern décor, there are some subtle differences that give them their own atmosphere and feeling.
Thanks to its more elegant and sophisticated décor, Norwegian Prima tends to have a more traditional cruise ship feel. The focus seems to be on spacious lounge areas and more formal dining experiences.
On the other hand, Norwegian Aqua has a more open and laid back feel, which was intentional from the ship’s designers.
With more open spaces and a more vintage, New York City-inspired theme, it feels less rushed and stiff than Norwegian Prima, especially as you navigate the ship.
Issues with Norwegian Prima’s Layout
Photo Credit: Melissa Mayntz
One common complaint about Norwegian Prima, if you search for reviews on social media platforms, is the layout, which is a bit confusing and crowded. Due to the ship’s design, guests must walk through active venues to reach some areas of the ship.
Even reaching the main pool area from the main elevators means walking through the Hudson’s buffet area. While it’s not the type of thing that completely ruins the experience, it does impact the overall vibe as you navigate the ship. It’s clear NCL recognized this issue when designing the interior of Norwegian Aqua.
Scroll major online forums like Reddit, and you’ll notice posters regularly mentioning how the onboard flow on Norwegian Aqua feels a bit more relaxed and less congested. This is particularly noticeable during the disembarkation process.
While the older of the two ships has a few minor design faults that can impact the onboard atmosphere, especially during the busiest hours, both ships have a fun and exciting atmosphere that makes them excellent venues for both family-friendly vacations and adults-only getaways.
Accommodations Compared
Both ships offer a variety of cabins and suites to choose from. With cozy inside staterooms and solo cabins to more luxurious suites in The Haven section of the ship, both Norwegian Prima and Aqua allow you to customize your onboard experience through the type of accommodations you choose.
With that said, the two ships differ when it comes to passenger accommodations. Here’s a quick breakdown of those main differences:
Norwegian Prima Accommodation Differences
Norwegian Prima Cabin
When she first set sail, Norwegian Prima captured headlines with its spacious staterooms. With 27 options for staterooms and suites, as well as an additional eight suite and penthouse options found in The Haven, passengers certainly have many options when they book a cruise on Norwegian Prima.
Most offer a classic interior design, with beds in most staterooms centering around a queen-sized bed that can be separated into two twin-sized beds.
New to Prima was The Haven section of the ship, as well as their Solo Oceanview and Sailaway Oceanview staterooms, which are both found on deck 5 and provide guaranteed ocean views on embarkation day.
Norwegian Aqua Accommodation Differences
Norwegian Aqua Balcony Cabin (Credit: Emrys Thakkar / Cruise Hive)
While Norwegian Aqua did introduce some new stateroom categories, the main difference was how it expanded upon existing categories. Aqua features 73 solo studio cabins, compared to just 21 on Norwegian Prima.
NCL claims that Norwegian Aqua features the largest and most spacious accommodations across their entire fleet. Even some of the least expensive outside cabins feature floor-to-ceiling windows, so you don’t have to break the bank to enjoy stunning views of the waves.
The Haven also features 112 suites, including the brand-new Haven Premier Owner’s Suite, which has a 2,100-square-foot layout. The Aqua’s expanded version of The Haven also features the first three-bedroom duplex-style suite in the fleet.
Where The Haven was just a section of Norwegian Prima, Aqua’s version almost feels like a ship-within-a-ship, which was actually the designer’s intention.
Itineraries and Destinations
While Norwegian Prima has been in service for much longer, it has had the opportunity to sail to far more destinations. The two ships are intended to cater to different markets by offering different itineraries. Here’s a quick breakdown:
Norwegian Prima
Norwegian Prima Cruise Ship (Photo Credit: Mariusz Lopusiewicz)
Since her maiden voyage on August 27, 2022, Norwegian Prima has been generally focused on European and Caribbean itineraries, depending on the time of year.
Sailing from Port Canaveral and PortMiami, she travels to Caribbean destinations like the Dominican Republic and Cozumel, but she also regularly travels from U.S. ports to Bermuda’s Great Stirrup Cay, which is owned by NCL.
During the off-season for the American market, Norwegian Prima spends significant time catering to the European market, with regular voyages from Southampton in England to Reykjavik in Iceland.
Norwegian Aqua
Norwegian Aqua in Miami (Photo Credit: Norwegian Cruise Line)
Norwegian Aqua made her maiden ocean-crossing voyage in April of 2025. She also uses Port Canaveral and PortMiami as home ports while in the United States, with these voyages focusing on Eastern Caribbean itineraries. Like Prima, she will also regularly visit Great Stirrup Cay in the Bahamas.
There are also plans for her to visit Bermuda from New York City and a rumor that she will travel to Europe; those itineraries have not been confirmed yet.
Entertainment & Nightlife
Norwegian Aqua Shows
Both ships share many similarities when it comes to entertainment and nightlife options, but Norwegian Aqua goes a little further.
For starters, the Glow Court area’s interactive LED floor transforms into a unique dancefloor and nightclub venue at night. Norwegian Prima’s hugely popular Broadway-style Elements: The World Expanded show also makes its way onto Aqua, but Aqua also debuts Revolution: A Celebration of Prince.
Both ships also feature plenty of pools, slides, mini-putt courses, arcades, and the two dynamic dry slides, The Drop and The Rush.
While you have more options on Aqua, Prima does have a few unique features, like a go-kart track, and its Red, White, and British show showcases tribute artists celebrating famous artists from the United Kingdom.
Dining Options: Any New Flavors?
While many of the dining venues remain the same between Norwegian Prima and Norwegian Aqua, including the freestyle dining venues, like the Indulge Food Hall, Norwegian Aqua was outfitted with a significantly larger version of The Commodore Room, which is the main included restaurant for either ship.
Specialty Dining Differences
Norwegian Aqua Sukhothai
However, the real differences in the dining offers were made in the specialty dining category.
One of the biggest culinary additions to Norwegian Aqua is a new Thai-themed restaurant called Sukhothai, which also happens to be the first Thai restaurant featured on any ship in the fleet.
In addition to authentic Thai dishes, it also serves sushi and Asian fusion favorites. I dined there and can tell you first-hand that the food is incredible!
You’ll also find a Texas-themed American-style steakhouse, as well as Italian Onda by Scarpetta.
Many of the bars and lounges found on Norwegian Prima were also expanded on Norwegian Aqua, with The Local Bar & Grill having nearly double the seating capacity on the latter ship.
The Local Bar on Norwegian Prima
Given that it’s open 24 hours a day and offers a range of complimentary bar snacks, it was a hugely popular venue on Norwegian Prima. I’m glad it was given a much-needed seating boost for Norwegian Aqua.
While you certainly don’t need to pay extra to enjoy amazing meals on either cruise ship, those looking to treat themselves to some specialty dining experiences will have more options aboard Norwegian Aqua than Norwegian Prima.
My First Impressions
Norwegian Aqua Deck at Night (Photo Credit: Paul Bartlett / Cruise Hive)
We loved the expanded public areas and accommodations, like the Club Balcony Suites. Some of the design elements, like the floor-to-ceiling LED panels in the atrium and even the hull artwork wowed us.
The wide range of culinary options, like Le BIstro and the brand-new Sukhothai, were also amazing. The layout was also incredible, making it easy to explore the ship without ever feeling cramped.
Norwegian Aqua selfie sculpture (Photo Credit: Norwegian Cruise Line)
By contrast, I’ve found Norwegian Prima to have a slightly puzzling layout in certain areas. Some of the busiest areas on the ship act as choke points, making it difficult to get from one area to the next without fighting through crowds.
I can speak from experience and say that there is nothing inherently wrong with Prima, but Norwegian Aqua does have more to offer most cruisers.
Personally, I would just choose the ship that offers your preferred itinerary; however, if you’re looking for that extra bit of magic, the newer and larger ship has a more spacious feel and a greater variety of amenities.
Conclusion
Norwegian Aqua Docked in Southampton (Photo Credit: Emrys Thakkar / Cruise Hive)
NCL really stepped their game up when they introduced their Prima-class vessels. While Norwegian Prima is beginning to show her age, she still offers comfortable cruising experiences to exciting destinations.
On the other hand, the newer Norwegian Aqua takes things even further thanks to its more spacious interior design, newer attractions, and improved versions of favorites from Norwegian Prima.
Again, either ship can provide an unforgettable cruise experience, so I recommend choosing the ship that provides the better deal or visits destinations that match your personal preferences.
When Princess Cruises told its guests in March 2025 that Majestic Princess wouldn’t return to Galveston, Texas, in late 2026 and 2027, it didn’t reveal the reason was because the ship was heading to ice-filled seas.
Now, cruisers have discovered they’ll have a chance to spot penguins and glaciers with the cruise lines’ new South America and Antarctica itineraries for the 2026-27 season – taking place aboard Majestic Princess’ debut in the region.
In addition, for the first time, Princess Cruises will offer scenic cruising through the Beagle Channel Fjords and Glacier Alley, showcasing tidewater glaciers descending from the Darwin Mountains.
“From the natural wildlife, rugged coastlines, and unique culture, the ultimate highlight for our upcoming 2026-27 cruise season is our return to Antarctica, where we offer our guests the rare chance to visit one of the most remote and awe-inspiring places on earth,”said Princess Cruises Chief Commercial Officer Terry Thornton.
The sailings include extended itineraries ranging from 15 to 33 days between November 2026 and January 2027, with five departures scheduled for Majestic Princess, a Royal Class ship that holds 3,560 guests.
Included in the upcoming season are two overnight scenic experiences in the Antarctic Peninsula and visits to 17 destinations across 10 countries.
“Our award-winning itineraries to South America and Antarctica highlight a place of raw beauty where Mother Nature truly shines,”added Thornton.
Itineraries Across 10 Countries
The 2026-27 South America and Antarctica cruise season includes five itineraries aboard the 141,000-gross-ton Majestic Princess, which just wrapped up an extensive two-week refurbishmentand returned to service in the Mediterranean in April 2025.
The 15-day “Cape Horn & Glaciers of Patagonia” itinerary will journey roundtrip from Buenos Aires, Argentina, with scenic cruising through the Strait of Magellan, Beagle Channel, and Glacier Alley.
After an overnight stay in the Argentine capital, the ship will sail to Montevideo, Uruguay; Puerto Madryn, Ushuaia (Tierra del Fuego), and the Falkland Islands, Argentina; Punta Arenas, Puerto Montt, and San Antonio (Santiago) Chile.
A slightly different option is the 17-day “Antarctica & South America” itinerary, which also will depart from Buenos Aires and includes four full days of scenic cruising in the Antarctic region. Guests will take in views of the Gerlache Strait, Elephant Island, and the South Shetland Islands.
Majestic Princess Cruise Ship
After heading south, the ship will stop in Montevideo, the Falkland Islands, Ushuaia, and Punta Arenas before returning to Buenos Aires.
Meanwhile, the 18-day “Brazilian Adventure” will sail from Fort Lauderdale, Florida, to Buenos Aires, combining South American ports with a Caribbean crossing.
This voyage stops in St. Maarten, Dominica, and Barbados, before crossing through the Caribbean to Brazil, where the Majestic Princess will visit Fortaleza and Rio de Janeiro, along with Montevideo before spending the night in Buenos Aires.
Finally, guests can elect to take the even longer 33-day adventure from Fort Lauderdale that extends to to San Antonio. This voyage calls in 15 ports across the Caribbean and along South America’s eastern coast with a scenic cruising experience around the Cape of Good Horn.
Passengers on all options can expect to see lots of wildlife, such as whales, porpoises, and leopard seals. On land, guests can experience Brazil’s samba scene, Argentina’s tango heritage, and the food and wine cultures of Chile and Argentina.
All itineraries will offer immersive experiences across multiple UNESO World Heritage Sites.
Departures begin November 19, 2026, and extend through January 23, 2027.
The summer cruise season at England’s Port of Dover is off to a lively start, with Carnival Cruise Line’s Carnival Miracle departing on her first sailing from the seasonal homeport on May 18, 2025.
The Spirit-class ship with a capacity for 2,100 guests was joined by two other cruise ships, Windstar Cruises’ 312-guest Star Pride and Ponant’s 184-guest Le Laperouse, also making their maiden visits to the port.
A fourth ship, Ponant’s 184-guest Le Bellot, made her inaugural call to Dover earlier in May 2025.
Carnival Miracle, recently refreshed during a planned dry dock, is sailing a series of 9- and 12-night voyages to the British Isles, Scandinavia, the Baltics, and Northern Europe.
Her current cruise from Dover, a 12-night “Iceland & British Isles” sailing, calls at Belfast, Northern Ireland; Seydisfjordur, Akureyri, Grundarfjordur, and Reykjavik, Iceland; Heimaey, Westman Islands; and Kirkwall, Scotland.
“We are thrilled to launch our 2025 season with Carnival and their guests, and to see another member of their fleet begin her set of nine turnaround calls this year,” said Peter Wright, head of cruise at the Port of Dover.
“We also had the pleasure of welcoming both Star Pride and Le Laperouse for their debut calls yesterday. It was wonderful seeing these two unique ships moored alongside each other in front of the White Cliffs and making use of our wide-ranging facilities catering for different ship sizes and styles,” added Wright.
The Port of Dover typically welcomes about 200,000 cruise guests each year, and also is a major ferry operator, accommodating about 11 million travelers, and busy cargo port, handling about £144 billion in goods ($193 billion USD) annually.
While the 2025 season is Carnival Miracle’s first at the UK port, Carnival Cruise Line is no stranger to Dover. In 2023, Carnival Legend was based there for the season, but for summer 2025, the line is deploying that ship to Alaska and Mexico, operating from a seasonal homeport in San Francisco.
Carnival Miracle offers voyages to multiple regions from Dover. Her Northern Europe sailings include the 12-night “Scandinavia & Baltic” cruise, for instance, featuring calls to ports in Denmark, Finland, Sweden, Holland, and Germany.
Port of Dover Expands Berths to Welcome Larger Ships
The Port of Dover operates two cruise terminals and one port-of-call berth. Located about 75 miles southeast of London, cruise guests can travel to the port by train from the capital city in just over an hour.
In April 2025, the port completed work on a £6 million ($8 million USD) upgrade to its mooring facilities, expanding the berths to accommodate ships up to 350 meters — or 1,148 feet long.
Carnival Cruise Ship Docked in Dover, UK (Credit: Port of Dover)
The greater length will enable the port to welcome some of the industry’s largest ships, although it falls slightly short of Royal Caribbean’s Oasis-class ships, which reach 1,186 feet. For comparison, Carnival Miracle is 965 feet long.
The port also recently opened its new Outer Marina and Wellington Dock, offering 385 berths for recreational boaters.
The Port of Dover anticipated welcoming up to 250,000 cruise arrivals in 2024 but has not yet released final numbers.
Overall, cruise ports across the UK enjoyed a robust 2024, receiving a record 2,500-plus ship calls in total, and embarking a record 1.6 million guests.
Cruise Britain, a marketing and trade group, reported that the region showed year-over-year growth, from 2023 to 2024, at 9.9%.
More vacationers are choosing to cruise for the first time, expedition voyages are growing by leaps and bounds, and luxury ships are in huge demand.
These are just a few of the key findings revealed in the 2025 State of the Cruise Industry Report published by the world’s leading cruise trade organization.
Cruise Lines International Association’s (CLIA) report reflects only good news for the industry, which in 2025 will lure a record 37.7 million people onto cruise ships.
The record-breaking will continue in subsequent years, with predictions of 39.6 million in 2026, 40.9 million in 2027, and 41.9 million in 2028.
The resiliency of the cruise industry since the end of the pandemic is a major global economic driver, delivering $168 billion to destinations and supporting 1.6 million related jobs.
“CLIA’s 2025 State of the Cruise Industry report shows that cruising continues to be one of the most dynamic and resilient sectors in tourism, growing in line with strong demand for cruise holidays, particularly among younger generations and new-to-cruise travelers,” said Bud Darr, president and CEO of CLIA.
Along with revenue coming directly from cruise lines, global destinations benefit further thanks to passenger spending. The CLIA report found that 69% of cruisers book at least one hotel night in connection with their cruise vacation, and that 6 in 10 cruise guests return to a destination they first encountered on a cruise.
Let’s dive into some of the numbers that show where cruising is now and where it’s headed.
First-time cruisers are on the rise. Thirty-one percent of cruisers in 2024 were experiencing their first vacation at sea. The number reflects an increase from 27% in 2023 and from 24% in pre-pandemic 2019.
The 2025 report also has shown that cruising is no longer an older person’s vacation. The average age of a cruiser is 46, and overall, the age demographic is split roughly 50-50 between cruisers under age 50 and those over age 50.
But it’s the younger generations that appear to be the key to continued growth in the next few years. According to the report, 84% of Generation X cruise guests, meaning those aged 45 to 60, are likely to cruise again.
Millennials, those 29 to 44 years old, are just 1 percentage point behind, at 83%. Among Boomer cruisers, those between 61 and 79, a slightly lower 81% are likely to cruise again.
The Caribbean is Still the Top Choice, Followed by the Mediterranean
Where are vacationers cruising? CLIA found that passengers sailing on Caribbean cruises increased by 17% in 2024, compared to 2023, while those on Mediterranean cruises rose by 5.8%.
Alaska saw a respectable 3.8% hike in cruise arrivals, but the locations that saw the highest growth were the most remote places on earth — the so-called Exploration destinations of the Antarctic, Arctic, Galapagos, Greenland, Iceland, and North Cape.
Cruise Ships Docked in St. Thomas (Photo Credit: Erin Cadigan)
Cruise passenger arrivals to those areas rose by 21.6%, making expedition cruises the fastest-growing segment.
Another segment showing remarkable growth is the luxury sector. In 2010, the industry had just 28 luxury ships operating, but in 2024, the number was 97.
The report also points out the idea that vacations at sea can be habit-forming. High satisfaction ratings by cruise guests prompt 25% of repeat cruisers to sail two or more times every year.
Fourteen percent will cruise twice a year, and 11% will choose to cruise three to five times each year. Eleven percent might not sound like a lot, but it boils down to a hefty 4 million cruisers out of the total 37.7 million who will cruise in 2025.
Niche market demographics cited in the report show that multi-generational travel plays a big role in the cruise industry, as 28% of cruisers are sailing in a group with individuals representing three or more generations.
All lives are sacred at sea, even four-legged ones, and the diligent crew of Carnival Splendor wasn’t about to leave any lives – two- and four-legged alike – in peril this week.
The Sydney-based ship was sailing an 8-night Vanuatu and New Caledonia cruise that departed Australia on Monday, May 19, 2025. On Thursday morning, the distress call from a disabled catamaran came in while the cruise ship was south of New Caledonia.
The Maritime Rescue Coordination Centre in Noumea, New Caledonia, relayed the distress call to the cruise ship, and Carnival Splendor immediately diverted in order to render assistance.
On arriving at the drifting catamaran after about 5 hours, the crew discovered four sailors and three dogs aboard.
Two of the human passengers are Australian bloggers sailing around the world heading to Fiji, while the other two are a couple that joined their journey on May 14. According to 9 News, the catamaran’s engine failed and mast broke in bad weather.
“All four people and the three dogs were safely welcomed onto Carnival Splendor and are receiving food, water and medical assistance,”a statement from Carnival Cruise Line Australia said.
Despite the diversion for the rescue operation, Carnival Splendor should not have any delay to her itinerary. Her calls to Mystery Island on Friday, May 23 as well as Noumea on Saturday, May 24, will go ahead as scheduled.
The extra guests will depart the cruise ship in Noumea, while Carnival Splendor will spend two additional days at sea for her return to Sydney on Tuesday, May 27.
The 113,600-gross ton cruise ship is based year-round from Sydney, the capital city of New South Wales, Australia. She offers a diverse selection of short cruise-to-nowhere getaways and sailings from 3-12 days to destinations in Australia, Fiji, New Zealand, and more.
Not the First Canine Rescue-at-Sea!
This is not the first time a cruise ship has unexpectedly welcomed a canine cruiser onboard following a rescue situation.
In January 2024, Royal Caribbean’s Harmony of the Seasrescued six fishermen and their dog during a Western Caribbean sailing off the Yucatan peninsula of Mexico after their small vessel experienced engine failure.
In November 2024, Voyager of the Seas – also in the Royal Caribbean fleet – rescued a stranded family and their dog from a stranded sailboat off the coast of Marrakesh, Morocco, while the ship was enjoying a transatlantic cruise.
People and Dogs Rescued by Carnival Splendor
Dog-friendly rescues have also happened closer to homeports. In January 2025, the wake of a cruise ship – either Radiance of the Seas or Enchantment of the Seas – accidentally sank a small boat in Tampa Bay. The two sailors and their dog clung to a buoy until they were quickly rescued by two harbor pilots.
When a service dog is aboard, a special potty area is prepared for the animal, and the dogs are permitted in all public areas of the ship, as well as the guest’s stateroom, of course. Guests traveling with a service dog must provide the dog’s vaccination records and other documentation to the cruise line prior to sailing.
No major cruise line permits pet dogs aboard, though Margaritaville at Sea has teamed up with Cruise Tails to offer the first-of-its-kind dog-friendly cruise coming in November 2025.
The special sailing is being heavily regulated and monitored to ensure everyone aboard – canine cruisers and their owners – is safe and has a fantastic time.
Carnival Cruise Line often goes out of its way to ensure its fleet can accommodate disabled passengers. But what the cruise line can’t control is accessibility at the ports of call.
This is why the family-friendly cruise line has reached out to guests booked on an upcoming 14-night Carnival Journeys sailing to Greenland and Canada – which will be operated by Carnival Pride and is due to embark from Baltimore, Maryland, on May 25, 2025.
Three of the five ports of call on the itinerary are tender ports only – meaning the Spirit-class ship will have to anchor further away and ferry guests to and from the pier.
The cruise line is giving booked guests a heads up, as these destinations may be challenging for passengers with limited mobility.
In fact, it’s the first three stops on the itinerary – Nanortalik and Qaqortoq in Greenland and St. Anthony (Newfoundland and Labrador), Canada – that are the tender ports in question.
“As the world’s largest island, Greenland showcases vast lands that are generally untouched by human activity, preserving much of its mostly rustic and scenic views. Like some of our destinations, facilities are not equipped for people with mobility limitations,” the cruise line wrote.
“We will be anchoring offshore in both Nanortalik and Qaqortoq (Greenland), and also in St. Anthony (Canada) and using water shuttles to take you from the ship to shore, and back,” the message continued.
In addition to navigating undeveloped terrain, guests were advised that they will have to be capable of using stairs in order to disembark the 2,124-guest ship and to board the water shuttles (or rather lifeboats that are used as shuttles).
At the Greenland destinations, guests will also have to navigate an inclined ramp to actually reach land once the tender boats arrive at the port.
Next passengers were told that bathrooms at the Greenland ports may be limited or completely unavailable – which is good to know no matter your health or mobility status.
For all three of these visits, any mobility devices that guests need to bring ashore with them must also be collapsible to allow for limited space on the tenders – so passengers who need these devices should plan accordingly.
Is it Better to Stay Onboard?
Although it can be disappointing to skip a port of call you may have been looking forward to, safety always has to be the top priority.
If you have a disabilitythat may make visiting these destinations unsafe for you, it may be better to hang back and enjoy the 88,500-gross ton ship.
For example, I am currently recovering from ankle surgery. If I was booked on this voyage, I would be looking forward to taking advantage of the amenities onboard with less crowds while others are off exploring.
Carnival Pride Cruise Ship In Greenland (Photo Credit: Gestur Gislason)
“Given these limitations, if you decide to remain on board, the Carnival Pride team will have a variety of activities and entertainment for you to enjoy…We are looking forward to welcoming you aboard for this unique journey that promises fun and lasting memories,”Carnival’s letter concluded.
In addition to amenities like a full spa, pools, and hot tubs, the Fun Squad also hosts entertainment like interactive trivia – even while in port.
This news also doesn’t mean that guests with limited mobility have to be confined to the ship for the duration of the sailing. Each individual knows their own limits best, so perhaps this means they only disembark for one or two of the three tender ports.
The final two stops on the itinerary – which are on Corner Brook (Newfoundland and Labrador), Canada; and Sydney (Nova Scotia), Canada – also have the infrastructure for cruise ships to dock at the pier, which will make getting off and re-boarding much easier.
