Blog Page 109

Carnival Sunshine Eight Hours Late, Will Still Sail Tonight

Key Aspects:

  • Carnival Sunshine arrived in Norfolk at 2:45 p.m. following rough weather delays that kept the ship from returning on schedule early Saturday morning.
  • Guests embarking on Saturday, October 18 are delaying their arrival appointments by eight hours, but have received $25 onboard credit to compensate for the missed time and lost lunch.
  • No itinerary changes have been confirmed for the 8-night Eastern Caribbean itinerary and there is plenty of time for the ship to make up for the delay before arriving at Celebration Key.

Following the poor weather that delayed Carnival Sunshine‘s return to Norfolk on Saturday, October 18, 2025, the ship will now be embarking guests for the next sailing eight hours later than originally planned.

The ship finally docked at the Half Moone Cruise & Celebration Center in Norfolk, Virginia at 2:45 p.m., far later than the originally planned docking at 8 a.m. Following customs and immigration clearance, debarkation was able to begin at roughly 3 p.m.

Initially, the latest time for Carnival Sunshine‘s docking was expected to be 4 p.m., so the actual arrival was a slight improvement on that worst case scenario.

Guests onboard were asked to vacate their staterooms no later than 3 p.m. in order to allow the housekeeping teams to begin turning over rooms in preparation for the next guests, who are now starting their cruise vacation much later in the day than anticipated.

Those incoming guests were kept updated on the situation and alerted to the revised embarkation schedule by email and text message.

Embarkation times were pushed eight hours later from the original cruise terminal arrival appointments. Guests who had expected to check-in at the cruise terminal from 10-10:30 a.m. will now be checking in from 6-6:30 p.m., guests with appointments from 1-1:30 p.m. will now be checking in from 9-9:30 p.m. and so forth.

All guests must be checked in and onboard no later than 10:30 p.m. so Carnival Sunshine can set sail as quickly as possible.

“To properly manage the embarkation process, we kindly ask for your full cooperation with this revised operational plan,” the message said. “Importantly, we must allow guests from the current cruise to disembark the ship and leave the parking facility before we can accommodate your arrival.”

The notification also alerted guests that the port’s parking facilities would not be open before 6 p.m. in order to permit previous cruisers to vacate the property so there would be adequate spaces for everyone.

Moving cruise terminal arrival appointments and ensuring parking facilities have enough time for other guests to leave before opening to new travelers are standard measures at any cruise homeport when a ship is delayed. This occasionally happens, as it has for Carnival Sunshine, due to rough weather.

Ships are also sometimes delayed due to essential medical evacuations or mechanical issues that prevent a vessel from returning to the homeport on schedule.

Incoming guests were each given a $25 onboard credit as compensation for lunch and the time they’ve missed onboard Carnival Sunshine on Saturday afternoon.

Will the Itinerary Be Changed?

Carnival Sunshine is setting sail on an 8-night Eastern Caribbean itinerary. Despite leaving Norfolk far later than originally planned, the ship should easily be able to make up the lost time on her way to the Bahamas, where her first stop is Celebration Key on Tuesday, October 21 from 7 a.m. to 4 p.m.

It is possible, though unlikely, that the ship may arrive at Celebration Key slightly later than scheduled. More probable, however, is the few missing hours can readily be made up with an increase in speed once she departs Norfolk.

Read Also: Why You Should Always Opt in to Carnival Cruise Line Text Alerts

From Norfolk to Celebration Key is roughly 925 miles as the cruise ship sails. At her top sailing speed of 21 knots (24 miles per hour), it would take Carnival Sunshine a total of 39 hours to travel that distance.

Norfolk Cruise Port
Norfolk Cruise Port (Photo Credit: Kyle J Little)

Even with an 11 p.m. departure from Virginia, the ship has 56 hours before her planned arrival at Celebration Key.

This leaves plenty of time for docking and maneuvering, slower speeds in harbor areas, and even slightly slower speeds during the day for less windy conditions on the open decks during the ship’s first two full days at sea.

After Celebration Key, the ship will then spend Wednesday, October 22 at another private destination, Princess Cays, from 8 a.m. to 4 p.m., followed by Grand Turk on Thursday, October 23 from 11 a.m. to 6 p.m.

Two more full days at sea will follow as the former Carnival Destiny makes her way back to the Old Dominion State for debarkation on Sunday, October 26 – hopefully on time!

Of course, if any itinerary changes are necessary, guests onboard will be notified as soon as possible and kept updated as adjustments are confirmed.

Carnival Explains Why Popular Dining Venue Can’t Expand Hours

Key Aspects:

  • A Carnival guest has asked if Guy’s Burger Joint could be open 24 hours or at least offer service later in the evening.
  • The popular venue is typically open from 12:30-6:30 p.m., though hours can vary. Unfortunately, expanded service is not possible due to cleaning and stocking needs.
  • Various other late-night options are available for hungry guests, including the snack buffet and room service.

Guy’s Burgers are some of the most popular food at sea, and in fact, the quick-service venue aboard Carnival Cruise ships has won numerous awards, including best burger in the Cruise Hive Awards four different times – every year the category has been offered!

The biggest problem (other than the occasionally long lines) is that the burgers simply aren’t available for as many hours each day as guests would prefer.

One guest recently reached out to John Heald, Carnival Cruise Line’s brand ambassador, to ask if it might be possible to get the burgers served later.

“What are the chances of getting Guy’s Burger open 24 hours or at least past midnight?” the guest asked. “I need an after club burger!”

Depending on the ship, Guy’s Burger Joint is typically open from 12:30 p.m. until 6:30 p.m., though individual hours may vary on port days vs. sea days.

Unfortunately, those hours are not likely to be expanding anytime soon, much to hungry guests’ dismay.

“I’m afraid that’s not going to happen,” Heald responded. “We only have a certain number of crew and do not have the crew to open something like this 24 hours, plus it has to be thoroughly cleaned and sanitized and restocked every day.”

Industry laws do have an impact on how many hours crew members may work, which dictates how different venues can operate and what hours they can be open.

Since Guy’s Burger Joint is only open and serving for 6 hours, it might seem easy to extend the venue’s service hours.

Crew members’ shifts, however, also have to cover the time necessary to prep the food before opening, as well as post-closure cleanup and restocking for the next day.

Heald does go on to remind the guest that there are other late night “comfort food” options available for guests. This includes the late-night Lido Buffet with chicken tenders, pizza, hot dogs, sandwiches, and desserts.

The Late Night Snack Menu was first introduced in July 2023. It was further expanded in November 2024 with more selections and some rotating items for different nibbles each night, including different soups or salads for lighter fare.

Guests can also order from room service at any time, regardless of when they may finish showing off their moves at the club, but there is a cost.

The soups, sandwiches, wings, pizza, fries, and dessert range from $3-8 each, with an 18% service gratuity automatically added to every order.

Guy's Burger and Fries
Guy’s Burger and Fries

There is even a burger on the room service “Leisure Dining” menu. For $8, guests can enjoy the burger with lettuce, tomato, pickles, crispy bacon, and a side of curly fries. Burgers are offered with and without cheddar cheese, but they don’t have the SMC (Super Melty Cheese) characteristic of Guy’s Burgers.

Other Guy’s Burger Options

This is not the first time that Guy’s Burger Joint has made headlines from hopeful guests. In 2019, Carnival Sunrise began offering an exclusive Guy’s breakfast menu, with specialty burgers that included fried eggs, maple “donkey” sauce, hashbrown patties, turkey sausage, and French toast buns.

Over the years, guests have occasionally wished for that breakfast menu to be expanded fleetwide. As recently as January 2025, however, Heald confirmed that the menu was only available on Carnival Sunrise and would not be offered on other ships.

Several ships do offer unique themed burgers, however. For example, Carnival Firenze and Carnival Venezia offer Italian-style burgers with pepperoni and mozzarella in keeping with their Italian vibes.

In March 2025, several months before Celebration Key opened to guests, Guy’s Burger Joint debuted a “BBQ Rum Runner” burger in honor of the new destination.

When it isn’t being used for its award-winning burgers, the grills at Guy’s Burger Joint are often put to other uses as well, including preparing pancakes for the Lido buffet breakfast in order to keep up with orders.

Delays Possible for Upcoming Embarkation Onboard Resilient Lady

Key Aspects:

  • Athens, Greece, is hosting a large-scale cycling event on October 19, which could cause increased traffic for guests traveling to the cruise port.
  • Virgin Voyages has warned guests who will be embarking on Resilient Lady that day to prepare for delays.
  • Passengers of Norwegian Viva, Wind Star, Seabourn Encore, and Marella Explorer 2 could also be impacted.

Virgin Voyages is warning guests who will be making their way to the Piraeus Cruise Port on October 19, 2025, that they will have an extra obstacle in their path that could delay their journey to the port.

Resilient Lady will be arriving in Athens on the morning of October 19 to disembark its current 7-night sailing and embark on a new 7-night cruise to destinations throughout Greece and Spain.

But at the same time, Athens will be hosting the 29th Cycling Tour, which is a large-scale event that celebrates cycling for all ages and abilities.

For the safety of participants and onlookers, traffic restrictions will be in place from around 6 a.m. until 1 p.m. local time.

“Athens will be hosting a major cycling event on embarkation day, Sunday, October 19, 2025, which means phased road closures, parking bans, and traffic restrictions across parts of the city, especially in central avenues and streets near the race route,” Virgin Voyages wrote to future passengers.

“Streets will begin reopening around 1:00 PM, just as embarkation begins to pick up,” the adults-only cruise line noted.

In addition to Resilient Lady, four other cruise ships will also be in Athens that day and their passengers may be similarly delayed.

These include Norwegian Cruises’ Norwegian Viva, Windstar Cruises’ Wind Star, Seabourn Cruises’ Seabourn Encore, and Marella Cruises’ Marella Explorer 2.

Planning for Delays

With increased traffic expected, even after roads start to reopen, the up to 2,770 guests who will be embarking on Resilient Lady should give themselves extra time to make their way to the busy cruise port.

“Because some of the roads that might normally be used to route toward Piraeus (and the port area) could be impacted, we recommend extra planning, avoiding congestion zones, and permitting buffer time in their travel,” Virgin Voyages advised.

Piraeus Port, Greece
Piraeus Port, Greece (Photo Credit: Aerial-motion)

But at the same time, the cruise line asks that guests do not arrive before the designated Terminal Arrival Time that is shown in the Sailor App to avoid overcrowding within the cruise terminal.

For those who arrive extra early, there is plenty to explore within walking distance of the port, including local restaurants, shops, and the famous Hellenic Maritime Museum.

Guests are able to check their luggage at the cruise terminal starting at 9 a.m. so that they can explore the area surrounding the port unencumbered.

On the bright side, the route between the cruise port and the Athens International Airport (ATH) is not supposed to have any road closures. However, traffic could still be heavier than usual because of the event.

“Traveling from the airport? That route is not expected to be part of the closed cycling route, but traffic may still be heavier than usual – Sailors should plan extra cushion time in their schedule,” Virgin Voyages said.

Usually, we recommend against flying into the port the same day as embarkation, as delays or flight cancellations can cause guests to miss their ship.

But on the flip side of things, guests who are disembarking that morning and flying home the same day might be delayed in their return to the airport.

MSC Celebrates Milestone Back-to-Back Shore Power Connections

Key Aspects:

  • For the first time ever, two MSC Group ships connected to shore power in Valletta, Malta, on consecutive days.
  • The milestone was celebrated with an event attended by Valletta government officials.
  •  MSC Group continues to push forward on its journey towards a future of sustainable cruising.

When government officials gather, it’s usually not a good sign.

However, when the Prime Minister of Malta, Dr. Robert Abela arrived in Valletta alongside other senior government officials on October 16, 2025, it was a cause for celebration.

In a first for the port and the company, two of the MSC Group’s vessels connected to shore power at Valletta’s Grand Harbour back-to-back on consecutive days.

This milestone marks a momentous achievement in sustainability for both Malta and MSC Group’s Cruise Division.

First, in what felt like a reunion of two old friends, the 215,863 gross-ton MSC World Europa hooked up to shore power at the port on October 15.

Making this a full circle moment, MSC World Europa has the distinction of being the first vessel to connect to Valletta’s shore power system back in 2024.

The following day, October 16, Explora II became the first Explora Journeys vessel to connect to shore power in Europe when she docked at Valletta. For context, MSC Group owns both MSC Cruises and Explora Journeys.

The Prime Minister of Malta, Dr. Robert Abela, marked the occasion, joined by senior government officials.

“The shore-power system at the Grand Harbour is a national investment in cleaner air, quieter communities, and sustainable tourism,” said Dr. Robert Abela, Prime Minister of Malta

It is encouraging to see international cruise operators like MSC actively using the facility and helping us set an example for the Mediterranean region.”

MSC Group’s Cruise Division also noted the event, with Executive Chairman Pierfrancesco Vago remarking upon their collaborative history with the Maltese Government.

“Malta was the first Mediterranean port to make shore power operational…,” said Vago.

“We have a strong history of collaboration with the Maltese Government – we thank them for their continued support and are proud to mark this important milestone together,” he continued.

At the same time, just across the harbour, the GreenPort Congress 20th Anniversary & Decarbonising the Future (DTF) Conference 2025 was taking place. 

The back-to-back connections provided a backdrop to the conference, highlighting for all in attendance the commitment to sustainability by both Malta and MSC.

Making Strides Toward a Sustainable Future

This milestone in Valletta is just the latest achievement in MSC’s sustainability superstardom.

In fact, Valletta is just one out of fifteen ports MSC identified in 2023 for shore power connectivity as part of their sustainability strategy.

MSC World Europa connects to shore power
MSC World Europa connects to shore power (Photo Credit: MSC Group)

That strategy seems to be bearing fruit, as the following year, 2024, saw the company more than triple its shore power connections with 142 connections in 13 ports.

Of MSC Group’s Cruise Division’s 25 vessels, 18 are currently equipped to connect to shore power, including all MSC Cruises ships built since 2017.

Besides shore power, MSC also remains committed to environmental improvements in other ways throughout their fleet.

Three ships now use LNG fuel, which reduces greenhouse emissions by up to 20%. Two more LNG ships are on the way for MSC, including MSC World Asia, which is set to debut in 2026.

All MSC ships are also equipped with advanced water treatment systems, reducing the amount of air and water pollution contributed by the ships.

Additionally, ships have switched to energy-conserving LED lights onboard and get up to 3 million liters of onboard fresh water from desalinated seawater.

Just last year, MSC partnered with OPTIMeasy, a research company based out of the University of Genoa, to develop OPTICruise, a revolutionary itinerary-planning tool with the potential to cut emission by 15%.

Measures across MSC’s fleet have improved the company’s carbon intensity by nearly 40% since 2008.

With a goal of 40% carbon reduction by 2030 and 100% net-zero emissions by 2050, we expect to continue seeing MSC making strides towards a future of cruising not just on blue oceans, but green ships.

Virgin Voyages Celebrates Brilliant Lady’s Miami Debut

Key Aspects:

  • Virgin Voyages celebrated Brilliant Lady’s inaugural call on Miami, Florida, with a star-studded event.
  • As part of the celebration, guests got to explore the new ship’s exclusive offerings and watch the world premier of “Red Hot,” a “rockumentary-style” spectacular.
  • Brilliant Lady is currently on her Miami MerMaiden voyage to the Caribbean, which is where she will be based until spring of next year.

The newly launched Brilliant Lady officially made her debut in the Cruise Capital of the World on October 16, 2025, where she was met with a star-studded celebration.

More than 2,000 guests were in attendance to welcome the fourth Lady ship to Miami, including VIPs like DJ Khaled, rapper Swae Lee, and of course, Virgin Voyages Founder Sir Richard Branson.

Additional big stars in attendance included TV Personality Polly Brindle, actors like Agustina Palma and Lilimar Hernandez, and the cast of “The Real Housewives of Miami.”

Those in attendance were also invited to watch the world premier of “Red Hot” which is a “rockumentary-style” musical review that celebrates Virgin’s 50-year history using five decades of iconic hits from Virgin Records’ extensive catalog.

It features classics from musical legends like the Spice Girls, Janet Jackson, David Bowie, Queen, The Killers, and The Sex Pistols, as well as must-see archival footage of Branson.

“The evening was pure Virgin — bold, musical and unmistakably glamorous,” Virgin Voyages said of the event.

Guests were also given time to explore the 2,770-guest ship and take in her exclusive offerings.

These include Secret Vintage, which is a speakeasy-style wine tasting experience, and The Stitch Up in the Social Club, which is a free craft club.

They also got to sample the cuisine and vibe at Rojo by Razzle Dazzle, which is a new Spanish-inspired dining experience.

The night then concluded with the high-energy Electric party, which is all things neon, glowing, and dancing.

What’s Next for Brilliant Lady?

Currently, Brilliant Lady is on her 8-night MerMaiden voyage from Miami, which set sail after the celebration concluded on October 17, 2025.

The inaugural sailing includes calls to Philipsburg, St. Maarten; Tortola, British Virgin Islands, and Bimini – which is where Virgin Voyages has an exclusive beach club.

DJ Khaled & Richard Branson
DJ Khaled & Richard Branson at celebration (Photo Credit: Virgin Voyages)

The young ship has already completed her MerMaiden sailing from New Yorkin September, and will operate two more when she debuts in Los Angeles, California, and Seattle, Washington in 2026.

When all is said and done, she will have sailed four total MerMaiden voyages.

For now, the 110,000-gross ton ship will continue cruising to the Caribbean until March of 2026, when she makes her way through the Panama Canal to visit Los Angeles.

Read Also: Virgin Voyages Is Booming: CEO Shares the Secrets Behind the Surge

As the first ship in the fleet to be Panama Canal compliant, Brilliant Lady will make history as the first Lady ship to navigate the Panama Canal and to call on Los Angeles.

Her arrival will be celebrated with a 5-night MerMaiden cruise to Santa Barbara, San Diego, and Ensenada, Mexico.

The new-build will then operate a series of 6- to 8-night Mexican itineraries before setting her sights on Seattle at the end of May 2026, where she will once again make history as the first Virgin ship to operate cruises to Alaska.

Her Seattle MerMaiden Voyage will embark on May 21, 2026. It will be a 7-night sailing to Ketchikan, Sitka, Tracy Arm Fjord, and Prince Rupert in British Columbia.

She will offer a unique, adults-only experience on 7- to 12-night cruises to popular ports throughout Alaska and Canada until early September 2026.

And no matter where she goes, this young and innovative cruise ship is sure to make waves.

Carnival Sunshine Delayed Again on Sailing That Started Late

Key Aspects:

  • Carnival Sunshine is delayed returning from her Bermuda sailing due to high winds and rough waves.
  • While the ship will still arrive in Norfolk, Virginia on Saturday, October 18, she will most likely dock in the afternoon rather than the early morning.
  • This will delay embarkation for the ship’s next sailing, but no itinerary changes have yet been confirmed and guests will be updated Saturday morning.

Guests aboard Carnival Sunshine‘s October 12, 2025 departure simply can’t catch a break. What was to have been a 6-night sailing to Bermuda became a 5-night sailing after the ship was delayed in returning to her homeport of Norfolk, Virginia, and she departed a day late on October 13, 2025.

Now, continuing bad weather is delaying the ship yet again. Instead of arriving back to the Old Dominion State for debarkation on Saturday morning, October 18, she will not be arriving until sometime Saturday afternoon.

Guests onboard have been alerted to the delay and what adjustments are being made for their debarkation.

“We are experiencing unfavorable weather as we sail back to Norfolk,” a letter from the ship’s master, Captain Antonio Gargiulo, read. “To help with comfort, we have adjusted our course towards calmer waters and reduced our cruising speed.”

On Friday evening, when the ship would normally be sailing at close to her top speed of 21 knots (24 miles per hour), satellite tracking shows Carnival Sunshine moving along at just 14 knots (16 mph).

Windy.com reports winds in the vicinity of the ship of roughly 27-30 knots (31-35 mph). Furthermore, the wind direction means Carnival Sunshine would be sailing directly into the brunt of the oncoming winds, making it even breezier.

By slowing the ship, the relative wind speeds are reduced and the motion of the ship will not be quite as harsh. This doesn’t mean the entire ride will be smooth, however, and Carnival Sunshine will now be delayed.

“Forecasts indicate that unfavorable conditions will continue into the evening, with some improvement expected early Saturday morning,” the letter continued. “Given this situation, our return to Norfolk will be delayed.”

There is not yet any confirmed time for Carnival Sunshine to dock in Norfolk, but Captain Gargiulo and Carnival Cruise Line have been able to confirm some impact from the change.

  • There will be no extra charges for the extra time spent onboard the ship.
  • Any extra parking charges at the Port of Norfolk will be waived.
  • Guests should place their luggage outside their stateroom doors by 10 a.m. Saturday morning unless they will be self-assisting all their bags.

“We understand this weather-related delay will disrupt your plans to return home and apologize for the inconvenience,” the captain continued. “We will continue to monitor the situation and keep you updated.”

Next Sailing Also Delayed

Since Carnival Sunshine will be late returning to Norfolk, the ship’s October 18, 2025 departure will also be delayed for embarkation. Carnival Cruise Line has reached out to booked guests to keep them informed about the situation.

“Currently, arrival is projected to be sometime in the afternoon,” the email explained. “Because forecasts can change, we will not be able to share embarkation plans for your cruise until tomorrow [Saturday] morning when we have a confirmed docking time for the ship.”

The cruise line is urging guests to sign up for text alerts and will provide an update by 10 a.m. Saturday morning.

“We must allow guests from the current voyage to disembark the ship and leave the parking facility before we will be able to accommodate your arrival and embarkation,” the email clarified. “Please do not proceed to the cruise terminal until you have received confirmation from us regarding revised embarkation plans for tomorrow.”

Carnival Sunshine Cruise Ship
Carnival Sunshine Cruise Ship (Photo Credit: Daniel Wright98)

Read Also: Can a Rogue Wave Sink a Cruise Ship?

While Carnival Sunshine will be delayed for several hours, it is unlikely the ship will be delayed until Sunday. In these types of unusual situations, it is common for the ship to instead set sail in the late evening.

As soon as customs and immigration are able to clear the ship and guests from the Bermuda sailing can debark, embarkation will begin for the planned 8-night Eastern Caribbean itinerary.

Hopefully, the delay will be relatively minimal and Carnival Sunshine will still be able to visit Celebration Key, Princess Cays, and Grand Turk as planned. At this time, however, there is no information on whether or not the itinerary may be adjusted.

Guests should stay in close contact with Carnival Cruise Line as the ship’s schedule is confirmed and updated.

Norwegian Cruise Line Quietly Shifts Away From Paper Programs

Key Aspects:

  • Norwegian Cruise Line is no longer delivering the Freestyle Daily newsletter to passenger cabins every evening.
  • Instead, cruise guests are being encouraged to get their information digitally on the NCL app or from their stateroom TVs.
  • Guests who do want a paper copy can pick one up from the guest services desk onboard or request a copy from their cabin steward.

As the latest adjustment in a wave of recent changes, Norwegian Cruise Line has quietly stopped delivering paper copies of the Freestyle Daily programs to staterooms.

Guests, however, have noticed the change in a big way – and many are not happy about it.

“We just got off the NCL Encore and noticed that the Freestyle Daily was no longer being delivered to staterooms,” a recent guest confirmed.

“After asking our room steward and guest services, we were told this is a brand new policy: paper copies aren’t automatically provided anymore,” they continued.

The Freestyle Daily is a newsletter that was traditionally delivered to guest staterooms each evening with information about activities, events, and dining for the following day.

But now, cruisers are encouraged to check this information digitally via their cabin televisions or on the Norwegian Cruise Line App, which can be used without purchasing a Wi-Fi package.

Some cruisers, however, have expressed concerns about the app glitching, being too difficult to use, or not showing the daily schedule until midnight.

“This was disappointing. The app doesn’t update until midnight (and isn’t particularly user-friendly), and we prefer having paper copies so we can disconnect from our phones while on vacation,” the recent cruiser expressed.

“I would like to be able to see tomorrow’s freestyle daily on there, the day before when it is already available in print anyway…. not wait for the next day,” another agreed.

But rest assured that guests who prefer the old school method can still pick up paper copies at select locations onboard, such as the guest services desk.

Some have also reported that they were able to request to have physical programs delivered from their cabin stewards.

Why Make The Change?

NCL has not issued an official statement on the change in policy, but the reason is likely related to sustainability, efficiency, and cost.

Norwegian Encore, for example, is the biggest ship in the fleet and has 2,043 cruise cabins.

That means every single day, 2,043 newsletters would have to be printed and hand delivered, which is bad for the environment and takes quite a bit of time and effort.

Norwegian Encore Docked in Alaska
Norwegian Encore Docked in Alaska (Photo Credit: EWY Media)

On a week-long sailing, that equates to more than 12,000 pieces of paper, a good chunk of which is simply discarded.

It’s much more cost-efficient and environmentally friendly to print a few hundred copies (give or take) for the guests that enjoy using the Freestyle Daily newsletter to pick up.

This is also in line with previous efforts that NCL has taken to be more sustainable, such as switching to more sustainable serveware for room service orders starting in summer 2024.

Through a partnership with a reusable plastics company, the cruise line began rolling out bento-box style serveware for room service breakfast orders to lower the use of porcelain plates and plastic wrap.

Read Also: Who Owns Norwegian Cruise Line?

But especially among guests who don’t approve of this change, the majority think money is the main motivation. 

“That’s really disappointing. NCL keeps cutting costs in silly ways,” one cruise fan lamented.

“Wow, Norwegian is really cutting back with everything…They better be careful, or they will be going out of business. There are several other cruise lines,” another warned.

Likely adding to this sentiment, the cruise line recently announced a new $5 fee for every extra entrée ordered in the main dining rooms.

Additionally, a fee of $10 per person has been implemented for cruisers who arrive more than 15 minutes late to their specialty dining reservations or don’t show at all.

And most recently, NCL announced that the “More at Sea” drink package will no longer work on Great Stirrup Cay starting in March of 2026. Instead, a drink package specific to the private island will be available for purchase.

How Late Is Too Late for Dinner? Carnival Cracking Down

Key Aspects:

  • Is 35 minutes late just too late to be seated at an assigned dining time? Carnival Cruise Line is now cracking down on late guests.
  • If guests do not arrive for their assigned dining time within a reasonable margin, they will be directed to the Lido buffet instead.
  • Experienced guests agree and note they have had many frustrating experiences with late dining companions that can be stressful for staff.

Carnival Cruise Line is no stranger to dining room controversies, from proper attire to the temperature of butter to the removal of tablecloths. But for guests with assigned dining times, what type of window is appropriate for being on time or being considered late to the meal and therefore denied entrance?

The situation isn’t uncommon, but the cruise line is now cracking down on tardy diners and directing them toward the Lido Marketplace buffet instead.

Carnival’s brand ambassador, John Heald, noted in a recent daily Facebook video that the timing policy must be more strictly enforced because some guests just take it too far.

“I had somebody who complained to me about the dining room and the fact that he and his partner arrived, they were in early seating, and they arrived 35 minutes late for dinner and were asked to go to the Lido deck,” Heald explained. “I say, personally, bravo to the team on the Carnival Pride for doing that.”

Carnival Pride is homeported from Baltimore, Maryland. The ship’s current sailing departed on Sunday, October 12, 2025, and is a 7-night Bahamas itinerary with visits to Nassau, Princess Cays, and Celebration Key.

The ship features the two-story Normandie Restaurant dining room aft on Decks 2 and 3 (Promenade and Atlantic). The Lido Marketplace is midship on Deck 9.

Early dining times typically start between 5-6 p.m., though times can fluctuate on different sailings depending on dining time preference and operational needs.

Nevertheless, is 35 minutes late just too late to join the scheduled seating? Heald believes so.

“Okay, 5 minutes, 10 minutes max, but it puts ridiculous pressure on the dining room staff to get you served and to get the dining room table cleared and ready for late seating,” he noted. “We are really going to be doing this if you do arrive late for your assigned seating, you will be asked to eat on the Lido.”

Worth Reading: Carnival Explains Why Guests Can’t Pre-Select Seats for Dinner

Heald stresses that maintaining the proper dining times within a reasonable margin is only fair, not only for other diners, but also for staff who have to ensure the meal proceeds smoothly in order to maintain the flow of service.

Time pressure may not be so strict on late seating because those will be the last diners in the restaurant that evening, but particularly for early seating, it is important to be prompt to one’s dining time.

Carnival Cruise Ship Lido Buffet
Carnival Cruise Ship Lido Buffet (Photo Copyright: Cruise Hive)

Other Guests React

Heald reached out to his more than 645,000 followers and asked whether a margin of 20 minutes would be fair to guests.

“Do you agree that if someone is 20 minutes or more late for dinner that under most circumstances they should be kindly invited to eat on Lido Deck?” he asked.

Responses were overwhelmingly in favor of such a deadline for dining time adherence, and in fact, many guests noted that 10-15 minutes is more then fair.

“Last trip we had 2 out of 10 folks 45 minutes late 4 out of 6 nights. It was very frustrating for us that showed up on time and in the middle of our entrees when they show up,” one guest described. “Then the entire table had to wait on dessert until they caught up.”

“I watched a family come in an hour late on my current trip and they were still sat down. Most of the servers were setting up the tables for the next sitting,” another guest shared. “I am sure it was frustrating for staff.”

Other guests noted that land-based restaurants don’t typically hold reservations for more than 15-20 minutes, so that timing is very fair.

Fortunately, guests onboard Carnival ships have other options for their evening meals. Not only is the Lido buffet available every evening, but it might be possible to accommodate guests who are late to their assigned dining time at the more flexible Your Time Dining service.

Specialty restaurants might also be an option, though those do have extra fees and reservations often fill up for each sailing so late-minute changes might not be possible.

Mardi Gras Cabin Overhaul Sparks Backlash from Booked Guests

Key Aspects:

  • Carnival’s Mardi Gras returned from a major dry dock in France with 100 new connecting cabins, sparking frustration among guests who say they weren’t notified their staterooms had changed.
  • Passengers are voicing concerns over privacy, noise, and lack of communication from the cruise line.
  • Brand Ambassador John Heald confirmed deck plans are being updated.

Carnival Cruise Line’s flagship Mardi Gras is back at sea after her first major dry dock, but the biggest buzz isn’t about the ship’s fresh upgrades. It’s about cabin doors.

During the ship’s time at Chantier Naval de Marseille in France, the cruise line adjusted 100 staterooms to become connecting cabins. The move was designed to better serve families and groups traveling together, but some longtime cruisers who booked months ago say the change has caught them off guard.

“We book our cabins based on them not being connected,” one guest wrote to Carnival Cruise Line Brand Ambassador John Heald on his Facebook page. “If we now have a connecting cabin, we’ll need to rethink our plans for next summer.”

Heald confirmed that the ship’s online deck plans are being updated to reflect the modifications.

“It will be updated. I’m told by the end of the month,” he said, adding that passengers can confirm with him by letting him know their cabin numbers.

Other guests expressed frustration over the lack of notice. One passenger sailing aboard the first dry-dock voyage, a 15-day repositioning sailing to Port Canaveral, Florida, said her family specifically chose non-connecting rooms months in advance.

“We had bad experiences with connecting cabins in the past and wanted to avoid that for a long cruise,” she wrote, calling the lack of communication “disappointing.”

Carnival Mardi Gras in Marseille
Carnival Mardi Gras completed dry dock in Marseille. (Photo Credit: Carnival Cruise Line)

Heald responded that there’s no cause for concern.

“There are no security implications, and if anything was to happen, we will take great care of you,” he said.

Still, the exchange sparked a flood of similar comments from guests eager to confirm whether their cabins had been converted, also citing noise concerns and calling for clearer communication before final payment deadlines.

Why the Uproar?

Carnival Cruise Line’s announcement that Mardi Gras had returned to sea following a multi-week dry dock in France revealed it had added 100 connecting stateroom options to provide families and groups more options.

In the announcement, Christine Duffy, president of Carnival Cruise Line, said the project set a new bar for the line’s future refurbishments. This may mean additional ships entering dry dock in the future will be adding more connecting options.

Read Also: What NOT to Do When Choosing Your Cruise Cabins

Mardi Gras was a game-changer when she debuted as our first Excel-class ship, and now she’s setting the pace again as the first in her class to complete a dry dock,she said.

Duffy added that the updates “signal the exciting direction we’re heading in with future fleet enhancements.

The 180,800-gross-ton Mardi Gras, which can accommodate up to 5,270 passengers at double capacity, is currently returning to its Port Canaveral homeport with calls in Malaga and Cadiz, Spain; Tenerife in the Canary Islands; and Carnival’s private destination, Celebration Key in the Bahamas.

Additional updates focused on accessibility and modernization, with expanded public walkways and guest areas. The ship’s casino and retail spaces were also updated.

Now, passengers booked to set sail on one of the vessel’s year-round Eastern and Western Caribbean cruises are worried their cabins will adjoin another. Still, others at least took a moment to praise the upgrades, saying Mardi Gras is looking clean and new.