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Secret Codes on Cruise Ships Only Crew Members Know!

Secret codes on cruise ships? Yes, the word is in: amongst the staff and crew of any given cruise ship, there are code words to indicate goings-on. There are many code words, from an emergency “all hands on deck” to “man overboard.” In this article, we’ll outline all these codes and what they mean – for the passengers and staff alike.

Different Codes Amongst Cruise Lines

It’s important to note that different cruise lines may use different codes for certain emergencies. For instance, Alpha Alpha Alpha is the code for a medical emergency on Royal Caribbean Cruise Ships. 

Many of Royal Caribbean cruise ships’ codes contain words in threes: Alpha Alpha Alpha, Echo Echo Echo, Kilo Kilo Kilo, and Oscar Oscar Oscar are some of them. 

Meanwhile, Carnival Cruise Line uses Alpha Team, Alpha Team, Alpha Team as a fire emergency aboard one of their ships. This is why it’s important to familiarize yourself not only with secret codes on ships, but also what that particular cruise line’s codes are, since they can mean very different things depending on the company.

Cruise Ship Drill
Cruise Ship Drill (Photo Credit: Andy A Graham / Shutterstock)

Emergency Codes

The following are emergency codes that the crew should memorize. Below each is the action the crew and passengers should take in response. 

Note that the codes we’ve listed are used as signals to alert crew without causing any distress to passengers. It’s imperative that if you hear any of these codes on board a cruise ship, the first step is to remain calm. Then, proceed by following the procedures outlined by the crew.

Alpha

These codes refer to a medical emergency onboard the ship. Usually, the ship’s medical staff will respond to the call. Passengers generally can go about their day, but those in the area of the emergency should stay out of the way of the first responders. This also indicates a medical emergency aboard a Royal Caribbean ship. 

Bravo

Bravo Bravo Bravo means that there’s a fire onboard. If you hear this code, don’t panic. Someone from the crew will give you further instructions if there’s something you need to do. If you are the first one to spot a fire, immediately inform the officer on watch, who will inspect the area and inform the crew. 

On Carnival Cruises, Bravo Bravo means man overboard.

Brightstar or Operation Brightstar

On a Carnival or Disney Cruise Line, Operation Brightstar is a code used to designate a medical emergency. This is only a code that can be used by a member of the medical team to indicate that someone is suffering from an urgent medical emergency, such as cardiac arrest. It is spoken on the PA system so that the ship’s medical team is alerted and can attend to the person in need immediately. 

Delta

This code has multiple uses amongst different cruise lines, and can indicate a possible biohazard, damage to the ship, or possible injuries or even multiple injuries. 

More commonly, it is used to alert the crew to possible hull damage. 

Kilo

This code means that the captain needs all crew to their emergency posts, and this may occur if there needs to be an emergency evacuation. If you hear this code, pay attention to what’s happening around you and find your travel companions, as you may be asked to evacuate soon.

Echo

Echo can mean high winds, or the ship is starting to drift, which isn’t necessarily a problem because the captain can likely get things under control. It could be more serious if the ship is near another ship or a port.

Sierra/Sierra Team

Sierra will often follow an Alpha code, which means a stretcher is required in conjunction with a medical emergency. You might not hear this over the intercom, but it may be radioed between staff responding to the emergency. 

Some other companies, such as Carnival Cruise Line, use Sierra Team Sierra Team as their code for a stretcher on site.

Oscar

If you hear the crew using code Oscar, someone’s gone overboard. Stand by and wait for further information from the crew. The ship may stop for rescue efforts, and the itinerary may change. The best things you can do with a code Oscar are to stay out of the way of the crew and be patient.

Code Green/Code Yellow

These codes mean that a less serious issue has arisen and is easily solvable by the crew members. Cruise ships generally use a traffic light system, where green means go and yellow means yield, so a Code Yellow may be more serious than a Code Green, but rest assured that neither is an emergency.

Operation Rising Star

If a death or serious medical emergency has occurred onboard the cruise ship, you may hear this code.

PVI

This code means that someone has vomited in a public area. Staff will respond appropriately to clean up the mess. We recommend that you avoid the area.

Code Pink

Code pink means an infant under one year old is suspected to be missing. The ship’s police are likely to respond quickly and assertively. As a passenger, there’s not much you can do except keep your eyes open and report anything you think looks suspicious.

Code Gray

If someone is abusive, volatile, or belligerent onboard the ship, you’ll hear a Code Gray. The ship’s police will respond to the code.

Red Party

Red Party means there is a fire at sea. Again, don’t panic. Staff are well-trained and know what to do, so sit back and wait for further instructions.

Zulu

A fight has broken out on the ship, and the best thing you can do is stay clear of this incident and let the ship’s crew and police respond.

Code Red

This designates that an illness has broken out on the ship. Norovirus is usually the culprit, but with the recent COVID-19 pandemic, passengers may be suspicious of hearing a Code Red.

Papa

Depending on the cruise line, this code means there has been some environmental emergency, like an oil spill.

Code 7

Code 7 is one of the few codes meant for crew and passengers. If you hear a Code 7, it means that everyone aboard the ship must report to their muster stations. Muster stations are emergency meeting points, and you will be briefed on the process on your first day on the ship.

Code Purple

This code means that there has been a bomb threat or other biological or chemical threat. If you hear this code, it’s important not to panic. The staff and crew members have been trained to deal with these situations, so sit back and wait for further instructions.

Code Black

A Code Black can mean a few things, like a suicide threat, a fight, or a violent confrontation. Crew and ship police will respond, and passengers should do their best to avoid the violence.

Conclusion

You may hear some of these secret codes on your next cruise. Some are not a big deal, and you can go about your day. Others, though, require a little more care and attention.

Read Also: Cruise Ship Lifeboats – How Are They Tested?

No matter what the code, don’t panic. Stay calm, and wait for further instructions. Chances are you’ll be back to enjoying your cruise in no time!

Princess Cruises Replaces Port of Call to Safeguard Marine Life

Princess Cruises has made a change to the itinerary for several cruises onboard the Ruby Princess in the Alaska 2023 season. The new port of call, Prince Rupert, British Columbia, will replace the previously scheduled call to Victoria in British Columbia, but on a different day of the cruise.

According to a letter to guests booked onboard Ruby Princess in the 2023 Alaska season, the change in the itinerary aims to enhance the guest experience and protect the marine life in the area.

New Port of Call for Ruby Princess

Princess Cruises has added Prince Rupert, British Columbia, to the itinerary of the Ruby Princess for the Alaska 2023 season. The change means that Ruby Princess will no longer call on Victoria, BC, during the voyage. 

The change in the itinerary is a result of the Interim Order for the Protection of the Killer Whale in the Waters of Southern British Columbia, 2022, which came into force on June 1, 2022. 

The Government of Canada has put these measures in place to reduce the acoustic and physical disturbance of vessels on the endangered marine life. 

Cruise Ships Docked in Victoria, British Columbia
Photo Credit: PNPImages / Shutterstock

It is unclear at this time if all voyages in the Alaska 2023 season will be affected by this change, but several cruises have been adjusted. In total, Ruby Princess was scheduled to visit Victoria on at least 16 different occasions during the 2023 Alaska season.

One guest booked on the June 6 sailing received the following letter: “Please be advised that as a result of updated speed restrictions to safeguard marine life in the area and in order to enhance the guest experience, Ruby Princess will now call to Prince Rupert, British Columbia on Tuesday, June 13, 2023, from 8:00 AM to 4:00 PM.”

“Prince Rupert, located on Kaien Island, is home to stunning natural scenery and majestic landscapes, with abundant wildlife teeming in the surrounding waters and mountains. As a result of this change, we will no longer call to Victoria, British Columbia, on Wednesday, June 14 and instead will spend the day at sea.”

Depending on the cruise, Ruby Princess will spend a day at sea rather than calling at Victoria. The new call to Prince Rupert will not necessarily be on the same day.

Prince Rupert & Ruby Princess

Ruby Princess will operate in Alaska between April and September 2023, sailing from San Francisco on 10-night cruises that call at ports such as Juneau, Skagway, Glacier Bay, Ketchikan, Alaska, and now, Prince Rupert, Canada.

Ruby Princess Docked in San Francisco
Ruby Princess Docked in San Francisco (photo Credit: Lisa Bronitt / Shutterstock)

Prince Rupert is a popular destination for cruisers due to its stunning natural beauty and rich wildlife. The port is situated on Kaien Island, which boasts breathtaking landscapes, including rugged coastlines, pristine forests, and sparkling bays. The area is known for its thriving wildlife, such as orcas and humpback whales.

In addition to its natural attractions, Prince Rupert also has a rich cultural heritage, with a history rooted in Indigenous culture and the fishing and logging industries. 

Ruby Princess was built in 2008 by Fincantieri in Trieste, Italy, as a sister ship to Crown Princess and Emerald Princess. The 113,561 gross tons cruise ship has the capacity to accommodate 3,080 guests. 

New Spaces Unveiled for Princess Cruises’ New LNG Mega-Ship

Princess Cruises has revealed new design details cruisers will see aboard Sun Princess, the first ship in the line’s Sphere-class that’s set to debut in early 2024. Highlights include a three-story dining venue and a casino that will be the largest in the Princess fleet.

Innovations Enhance Public Spaces

With a year to go until Princess Cruises’ 4,000-guest Sun Princess is introduced, the line on February 3 offered some sneak peeks of the ship’s interior public spaces.

In what will be a first for the Carnival Corporation brand, the Horizons Dining Room will span three decks, with each deck offering different dining options and formality levels. Natural light and a central sculpture will enhance the venue’s open spaces.

Sun Princess Horizons Dining Room
Sun Princess Horizons Dining Room

The ship’s theater, the Princess Arena, will be the fleet’s most technologically impressive and will sport a curved theater-in-the-round design with movable seats able to accommodate 1,000 guests.

Princess Arena
Princess Arena

Its Princess Casino will be the cruise line’s biggest in size and number of gaming positions, offering more than 200 slot and video poker games.

Princess Cruises President John Padgett said, “With the construction of any new ship, we have the incredible opportunity to design standout spaces with our guests’ preferences in mind.”

He added, “With the new platform and size of Sun Princess, we’re uniquely able to refresh venues we know our guests love and expand upon, redesign and elevate them to the next level. We know our sun-inspired designs will exceed expectations and elevate the entire Princess experience.”

Princess Casino
Princess Casino

In other entertainment reveals, the Princess Live! space on Sun Princess will combine the elements of the existing Princess Live! and Explorer’s Lounge areas, where guests can participate in game shows, trivia and the cruise line’s popular Wake Show. The space will offer full beverage services and be located nearby restaurants.

Princess Live
Princess Live

The cruise line’s signature restaurants will be included on Sun Princess, and some will have new designs and decor. Crown Grill, for instance, a favorite specialty restaurant, will be modernized with contemporary designs like leather booths, circular seating and custom-designed artwork, the line said.

Sun Princess Crown Grill
Sun Princess Crown Grill

A newly imagined Sabatini’s Italian Trattoria will feature a pasta room where guests can watch the pasta-making process. The line described the Italian specialty space as having “intimate bistro-style nooks and a dramatic circular main room.”

Sabatini’s Italian Trattoria
Sabatini’s Italian Trattoria

While we’re on the topic of Italy, the new Princess cruise ship will feature Alfredo’s Pizzeria, where guests will be able to watch the chefs create their pizza. The kitchen will have a new open-mouth oven that reaches 968 degrees.

Sun Princess Alfredo's Pizzeria
Sun Princess Alfredo’s Pizzeria

Also getting a makeover onboard the new ship is the retail area, the Shops of Princess. Sun Princess will have five retail locations and an art gallery. Stores will include a lifestyle boutique, a bazaar featuring destination-specific items, plus jewelry, watches and more.

Ship to Sail Inaugural From Barcelona

The 175,500-gross-ton Sun Princess will sail her 10-day Inaugural Grand Mediterranean cruise on February 8, 2024, from Barcelona to Rome.

The ship will operate a full season in the Mediterranean, offering 7- to 23-night itineraries from multiple departure ports, including Barcelona, Rome, Athens, and Southampton. The ship is slated to reposition to Fort Lauderdale in November 2024.

Under construction at the Fincantieri shipyard in Monfalcone, Italy, Sun Princess is the line’s first ship powered by liquefied natural gas (LNG). Her as-yet-unnamed sister ship, the second of the Sphere class, is scheduled to debut in mid-2025.

Sun Princess is named for an older Princess ship of the same name. The original Sun Princess entered service in 1995 and carried 2,000 guests. In 2020 Carnival Corporation announced it would sell the ship, along with another older Princess vessel, Sea Princess, as part of a fleet-wide reduction.

Sun Princess, which was one of the ships used for the filming of the hit TV show “The Love Boat,” was sold to Japan-based Peace Boat, an organization that promotes peace, human rights, and sustainability, and bases many of its activities on passenger ships.

Royal Caribbean Tech Error Reminds Everyone of Safety Briefing

A technical glitch with Royal Caribbean International’s mobile app on Thursday, February 2, 2023 inadvertently sent safety briefing reminders to all booked guests, even if their cruises are months away. This caused a fair bit of confusion for guests as well as laughs, jokes, and longing to be on a cruise.

Safety Briefing Notifications Sent

Royal Caribbean International accidentally sent safety briefing reminders to all guests on Thursday, February 2 – no matter whether they were boarding a ship, booked for a cruise months from now, or in some cases, not even booked on an upcoming sailing at all.

“You have 30 minutes!” the notification from Royal Caribbean’s app read. “Go to your assembly station now and complete your mandatory safety briefing.”

Confused guests quickly reached out to Royal Caribbean about the error, and the cruise line explained the technical issue.

“These Push Notifications were sent in error and can be disregarded,” the cruise line’s statement on social media read. “Our teams have already resolved the system error and you can continue to keep notification toggled on for the Royal Caribbean App.”

While the notification was confusing and concerning to guests who may have a cruise coming up soon, for others who aren’t booked on a sailing for months, it was more humorous to receive such an obviously erroneous message.

Who owns Royal Caribbean
Photo Copyright: Melissa Mayntz

“I wish I had a muster to attend.” “Am I supposed to be on a cruise? I’ll go but like, I kinda gotta pack super quick.” “Someone forgot to tell me I’m supposed to be on a cruise.” “I knew I didn’t want to be at work today.” “I wish it were real, but my next cruise isn’t until July 2024!” and “Did you guys give me a cruise I didn’t know about?” are just some of the lighthearted comments about the error.

Worth Reading: Cruise Dreams Crushed After Booking Error at Travel Agency

The notifications are generally intended for passengers who have boarded their cruise but not yet checked in for their safety briefing at their official muster station. International maritime law requires that all guests must complete the safety briefing, including the muster station check-in, prior to the ship departing its homeport.

Technology doesn’t always work exactly as intended, however, and the accidental notifications may have been related to app updates, testing, or other behind-the-scenes work that inadvertently sent out the messages. At the same time that the error occurred, many guests reported not being able to log in to the app.

Royal Caribbean Keeping E-Mustering

Safety briefings – also called muster drills – are mandatory for all guests, and include not only the location of the muster station, but also instructions on how to put on a life jacket, what the ship’s emergency signal sounds like, and other safety procedures onboard.

When cruise travel resumed after the pandemic shutdown, Royal Caribbean was the first cruise line to adapt the e-muster, which permits guests to get much of the safety information through the app or online videos. Once onboard the ship, guests only need to check in at their muster station to finish the drill.

All major cruise lines adopted similar e-muster drills or “virtual mustering” to help comply with restart guidelines to minimize crowding and promote social distancing.

Cruise Ship Muster Drill
Photo Credit: MikhailBerkut / Shutterstock

Now that the majority of pandemic health and safety protocols have eased, however, cruise lines are reevaluating the safety drills they use and adapting them to best suit the needs of their guests, ensuring that everyone is properly prepared in the case of an emergency.

Disney Cruise Line was the first major cruise line to go back to the traditional, in-person muster drill, and returned to that procedure in November 2022. More recently, Norwegian Cruise Line also announced its return to fleetwide in-person safety briefings at the end of January.

Carnival Cruise Line, on the other hand, has confirmed that it will keep following the e-muster protocols, and Royal Caribbean is doing the same.

All cruise lines will continue to evaluate their safety procedures, which are always subject to change to ensure the best compliance and most efficient options for guests and crew to receive the appropriate information.

Norwegian Cruise Ship Changing Destination Due to Weather

Guests aboard Norwegian Getaway who set sail on February 1, 2023 for a cruise to Bermuda learned they wouldn’t be visiting the tropical destination after all, but instead were bound for The Bahamas due to the high likelihood of severe winter weather.

The ship will still be visiting Nassau but for just a few hours because of the greater distance the ship must travel, and guests are being offered generous compensation for the unexpected change.

Norwegian Getaway to Skip Bermuda

Guests onboard Norwegian Getaway‘s 5-night Bermuda sailing that departed New York on February 1, 2023 will not, in fact be visiting the British territory, but will instead be calling on Nassau, capital of The Bahamas. Guests were only notified of the change as embarkation was underway on Wednesday.

“As a result of a recent increase in winter weather activity, and in an abundance of caution we have made the decision to alter your voyage as a safety precaution,” the letter read.

Norwegian Getaway Cruise Ship
Photo Credit: lazyllama / Shutterstock

Norwegian Getaway was to have been docked in Bermuda from 9 a.m. on Friday, February 3 through 3:45 p.m. on Saturday, February 4. During that time, winds are predicted to range from 20-30 knots (23-35 miles per hour / 37-55 kilometers per hour), with gusts that could reach as high as 48 knots (55 mph / 89 kph).

Such high winds make navigation around Bermuda’s natural reefs a challenge, and ships risk not only damaging the delicate reefs, but also being pushed into dock facilities and potentially damaging the ship or the pier. “The safety and security of our guests, crew, and communities we visit is our top priority,” the letter explains.

This is not the first time this winter a cruise ship has diverted away from Bermuda due to poor weather. Just last week, Norwegian Gem was forced to skip calling on Bermuda during a 12-night voyage to Panama because of an anticipated storm. Earlier in January, Norwegian Gem also shortened its visit time in Bermuda because of severe thunderstorms and high wind.

Port Time Dramatically Reduced

Instead of visiting Bermuda, Norwegian Getaway will head to Nassau, but the port visit time will be a disappointment to many guests onboard. The visit to Bermuda had been planned to last for nearly 31 hours, but the ship will now only be docked in Nassau for six hours. The timing of the visit is even more disappointing – from 9:45 p.m. until 3:45 a.m.

This strange port visit time is due to two factors: port visit requirements for cruise ships out of United States ports, and the distance the ship must sail to reach Nassau.

Norwegian Getaway Cruise Ship
Photo Credit: StockPhotosLV / Shutterstock

All cruise ships that depart from a U.S. homeport are required by law to visit a non-U.S. port before returning to their homeport. For ships departing New York, the options are severely limited. In the case of Norwegian Getaway for this winter sailing, ports in Canada are not feasible because of weather, and with Bermuda no longer safe, Nassau is the only option.

The extra distance to Nassau also greatly impacts the possible time in port. To reach Bermuda, the cruise ship would have only traveled approximately 780 miles (1,255 kilometers). To reach Nassau, on the other hand, the ship must travel approximately 1,100 miles (1,770 kilometers).

The maximum cruising speed of the Breakaway-class Norwegian Getaway is just over 21 knots (25 mph / 40 kph). To cover the extra 320 miles (515 km) of distance, the ship will have to sail at top speed for nearly 13 hours, one-way. This means much less time is available for the requisite port visit.

While there are many great things to do in Nassau, many options will not be available with such a late arrival and very early morning departure. Guests may be able to enjoy some late dining in Nassau or visit the Atlantis casino, but most other shore tours, shopping, and beach visits will be unavailable.

Generous Compensation Offered

Because of the changes, all shore excursions booked through the cruise line are being automatically refunded to guests. Those refunds will be processed back to guests’ onboard accounts.

Due to the dramatic change of ports and loss of port time, however, Norwegian Cruise Line is also offering guests onboard $200 (USD) per stateroom of non-refundable onboard credit, posted as $100 per person for the first and second guests in the stateroom.

Furthermore, all guests are receiving a 20% future cruise credit (FCC) based on the cruise fare paid, which can be used for any upcoming Norwegian Cruise Line voyage on any ship in the fleet through February 1, 2024.

This compensation is being provided as “a genuine acknowledgment of the inconvenience caused” by the significant changes. “Thank you for your understanding,” the letter concludes.

Whether it is winter storms or summer hurricanes, weather can always impact cruise itineraries, destinations, and port visits. Guests should always be flexible and understanding when such unavoidable changes occur, and make the most of their opportunity to enjoy everything the cruise ship has to offer, no matter where or when it sails.

Icon of the Seas Fire During Construction at Meyer Turku Shipyard

On Thursday, February 2, a fire broke out on one of the staircases of the Icon of the Seas cruise ship, which is currently under construction at Meyer Turku shipyard in Finland. 

The fire alarm was sounded at around 10 a.m., and as a precautionary measure, all 2,500 workers on board were evacuated. The fire was quickly contained and put out by the shipyard’s own fire brigade.

Minor Material Damage and No Injuries

Early on February 2, a fire broke out onboard Icon of the Seas. According to the shipyard, the material damage caused by the fire is estimated to be minor, and has only affected one of the staircases. Work on the ship resumed just over an hour after the fire alarm was raised, with the exception of the fire area, which is under investigation. The cause of the fire is yet to be determined.

Juha Virto, Chief on Duty at the local Rescue Department, praised the shipyard’s safety measures, noting that the good safety planning reflected the fact that there were no injuries during the evacuation. He added that the security arrangements at the shipyard were well-managed.

“The fire had been contained, and it was left to the rescue services to ensure that all the people in the vicinity of the fire area had reached safety. We then used various technical devices to determine whether the fire had spread to the surrounding areas. Once this was confirmed, the mission was completed quite quickly by the rescue services.”

“The ship’s good safety planning is reflected in the fact that there were no injuries during the evacuation. The security arrangements there are quite well managed.”

The evacuation caused delays when around 2,500 workers had to leave the ship. However, they have since returned to work and authorities are investigating the damage caused by the fire. Icon of the Seas is a cruise ship under construction for Royal Caribbean International, it will be the flagship of the LNG-powered Icon class. The ship is scheduled to enter service in 2024.

Fires Onboard Cruise Ships During Construction

Fires onboard cruise ships during construction are a common occurrence due to the extensive use of welding and other hot work processes. The high temperatures generated by these activities can ignite flammable materials and cause fires to break out. 

To minimize the risk of fire, shipyards and construction companies must implement strict safety protocols and use fire-resistant materials whenever possible. This includes using fireproof coatings on walls and ceilings, installing fire suppression systems, and training workers on fire safety procedures.

Meyer Turku Fire Teams
Photo Copyright: Meyer Turku

Despite these precautions, fires can still occur, and it is important for shipyard workers to be trained in fire evacuation procedures and for the shipyard to have a well-equipped fire brigade on hand to respond to emergencies. 

In the case of the fire at the Meyer Turku shipyard, the shipyard’s own fire brigade was able to quickly extinguish the fire and prevent it from spreading. This highlights the importance of having a well-prepared response plan in place, especially when it concerns a billion-dollar cruise ship.

Icon of the Seas Will Become Largest in the World

Icon of the Seas is set to be one of the most modern and innovative cruise ships in the world, and certainly, the largest cruise ship ever built at 1,198 feet long and 250,800 gross tons.

Royal Caribbean's Icon of the Seas
Render Courtesy: Royal Caribbean

The cruise ship is designed to offer a range of features and amenities to meet the demands of modern travelers and has been hailed as the ultimate family vacation destination.

Amenities onboard con of the Seas includes a huge range of entertainment options, the biggest waterpark at sea, and the biggest swimming pool at sea. 

Just recently, Royal Caribbean released more details about the onboard offerings, such as the new family neighborhood Surfside. This stunningly beautiful and funky neighborhood offers guests a variety of pools, waterparks for kids, dining options, and the carousel popular from the Oasis-class cruise ships. 

Carnival Corporation Recognized for Workplace Diversity

Carnival Corporation has earned another feather for its cap after being included on the list of America’s Greatest Workplaces for Diversity 2023. Sponsored by Newsweek, the first annual listing surveyed 1,000 top-performing companies in a three-part evaluation.

Company Earns Five Stars

Carnival Corporation, the parent company of eight major cruise brands, including Carnival Cruise Line, widely known as “The World’s Most Popular Cruise Line,” was recognized for its operations, commitment to diversity, and success in cultivating an inclusive working environment on Newsweek’s list of the best workplaces for diversity. Carnival Corporation was the only cruise company to earn five stars, the highest possible score in the evaluation.

Global Chief Human Resources Officer for Carnival Corporation Bettina Deynes said, ”As a company, we have made it a priority to foster diversity, equity and inclusion throughout all aspects of our operation, so we are honored to be recognized by Newsweek alongside other companies who share our same commitment.”

The Newsweek list was created with market research firm Plant-A-Insights Group, and scoring was based on evaluations of public data, interviews with human resource professionals and an anonymous survey of employees at companies with at least 1,000 workers.

Carnival President Visits the Crew
Photo Courtesy: Carnival Cruise Line

The survey was conducted online and addressed corporate culture, empowerment of women, the working environment, LGBTQ issues and other related workplace topics.

She added, “With a diverse workforce of over 160,000 team members from approximately 150 different countries, we know firsthand the power of diversity, equity and inclusion. We understand that our team members are at the heart of inspiring unforgettable happiness for our guests, so we strive to ensure a welcoming and inclusive environment where people from different backgrounds, experiences and walks of life can succeed.”

Carnival Corporation brands had won praise for their efforts to support crew members during the pandemic shutdown. With its diverse crew hailing from countries around the globe, primarily the Philippines and India, but also Eastern European and African countries, and others, it was a massive undertaking.

Carnival Cruise Line Repatriation
St. Maarten was just one of many Caribbean nations that assisted Carnival Cruise Line in its crew repatriation effort. Here crew members from Carnival Pride wait to board busses to join flights to return to their home countries.

Carnival Cruise Line alone had about 29,000 crew members on board when the line paused operations in mid-March 2020. Within about a month, 20,000 had been repatriated, the line said, and the remainder followed except for staff needed for safe operational reasons.

In April 2020, 18 Carnival ships met in the Bahamas to coordinate the return of crew members to their home countries via air charters or ship departures.

An Abundance of Honors For Carnival

Carnival Corporation’s inclusion on the Newsweek diversity list follows several other achievements and honors the company has received in recent years.

In 2022 it was named by Forbes as one of the World’s Best Employers and one of the Best Employers for Diversity. Latino Leaders Magazine named it one of the Best Companies for Latinos, and it earned the top score on the Human Rights Campaign Foundation’s 2022 Corporate Equality Index.

As a result, the foundation designated Carnival Corporation as the Best Place to Work for LGBTQ+ Equality. It was the sixth consecutive year the company earned that designation.

Carnival Corporation’s brands, in addition to Carnival Cruise Line, are AIDA Cruises, Costa Cruises, Cunard, Holland America Line, P&O Cruises (Australia and UK), Princess Cruises and Seabourn.

A Month of Sailings Cancelled for One Carnival Cruise Ship

Carnival Cruise Line has begun reaching out to booked guests and travel agents to let them know that due to a dry dock, a full month of sailings must be cancelled for Carnival Glory. The impacted sailings include departures in March and April 2024, giving impacted guests plenty of time to adjust their travel plans as they prefer.

Carnival Glory Cruises Cancelled

Carnival Cruise Line brand ambassador John Heald confirmed today that a number of sailings must be cancelled for Carnival Glory in spring 2024, as the ship will be entering dry dock for maintenance. The impacted sailings include all departures from March 24, 2024 through and including the April 28, 2024 sailing.

“I do apologize for this of course and we will though be excited to have her back looking stunning inside and out after her dry dock is completed,” Heald said.

The cancelled cruises occur at a time when the Conquest-class vessel is planned to move homeports. Right now, Carnival Glory is homeported in New Orleans, offering mostly 7-night roundtrip Eastern and Western Caribbean itineraries, with a few different select voyages on her schedule.

Carnival Glory in Montego Bay, Jamaica
Photo Credit: The Port Authority of Jamaica

After the dry dock, the ship will reposition to Port Canaveral, where she will offer 3- and 4-night cruises to The Bahamas, a great getaway option from central Florida. Each of those sailings will visit ports such as Nassau, Bimini, and Princess Cays, the cruise line’s private island destination, depending on the cruise length and departure date.

Compensation for Guests

Carnival Cruise Line is reaching out to booked guests via email to inform them of the cancellations. Full refunds of guests’ cruise fares, as well as any pre-purchased items such as pre-paid gratuities, drink packages, specialty dining reservations, and shore tours are being automatically processed back to the original form of payment.

If guests choose to rebook on another comparable sailing, whether aboard Carnival Glory or any other ship in the Carnival fleet, guests’ cruise rate will be protected. The new reservation should be in a similar stateroom and the cruise length cannot be longer than the original (now cancelled) sailing.

Guests who do rebook for another Carnival cruise will also receive a $50 (USD) onboard credit per person, maximum of $100 per stateroom, as an added bonus for their new cruise.

Refunds will be processed after February 15, 2023, and may take up to three weeks to process through guests’ financial institutions. This gives impacted guests plenty of time to decide on their cruise travel plans, and make different vacation arrangements if preferred.

“We sincerely apologize for this change and thank you for understanding. We look forward to having you sail with us,” the email concludes.

Dry Dock Upgrades

The nature of the dry dock and anticipated repairs has not been disclosed, but is likely to include routine hotel upgrades and refreshment of public spaces, such as new flooring, painting, and other work.

Carnival Glory first entered the Fun Ship fleet in 2003, and has had several dry dock refurbishments in her 20 years serving guests. Her last dry dock was in June and early July of 2021, when cosmetic enhancements were made and the ship received the new red, white, and blue hull livery that first debuted with Mardi Gras.

Carnival Glory Livery
Photo Courtesy: Carnival Cruise Line

In early 2022, the ship also had a “wet dock” refurbishment, which included routine hotel maintenance, renaming and rebranding Creams’ Cafe to the JavaBlue Cafe, adding the Carnival Adventures Store, and expanding the casino.

Because the 2024 dry dock is a month-long repair schedule, a fair few projects are sure to be going on at once, and when the ship reenters service, she will undoubtedly look better-than-new and be ready to welcome guests for fabulous cruise vacations.

Carnival Glory weighs in at 110,000 gross tons, with 13 passenger decks. The ship can welcome 2,980 guests when booked at double occupancy, or as many as 3,806 passengers when fully booked with all berths filled.

Have you ever sailed on Carnival Glory? Share your glorious cruise vacation moments on the Cruise Hive boards!

Royal Caribbean Previews Details on New Family Neighborhood

With Icon of the Seas scheduled to debut next year, Royal Caribbean International has revealed new details of the first-of-its-kind family neighborhood, Surfside. The details come in the latest episode of the behind-the-scenes “Making an Icon” series, offering exciting insights to the hotly anticipated new vessel.

New Making an Icon Episode Released

The fifth episode of Royal Caribbean’s “Making an Icon” video series aptly named “Creating Surfside” as it is all about the new family-friendly Surfside neighborhood, the first signature neighborhood dedicated to younger families.

“Icon is going to be the best family vacation in the world,” said Jay Schneider, Chief Product Innovation Officer. “You can’t have an ultimate family vacation without a purpose-built neighborhood for families.”

All the details of Surfside, from activities to eateries to associated staterooms to overall theme and décor, have been carefully planned to provide opportunities for families to enjoy their cruise vacations together, rather than splitting spaces in different areas of the ship.

“Younger families make up quite a large, significant proportion of Royal Caribbean guests and we see that number increasing over time,” said Michael Bayley, President & CEO of Royal Caribbean International. “This is a space that’s very much dedicated towards a younger family.”

Royal Caribbean has researched cruise guests’ preferences and relied on families’ feedback to help plan Surfside, without compromising experiences for either parents or children.

Envisioning Surfside

First came the overall design of Surfside and the instant appeal it would have to young families. “It’s colorful, it’s vibrant, it’s bright, it’s reminiscent of a surfer town,” said Emily Ritter, Senior Product Owner, Product Development. “That evokes a lot of fun and imagination, but it also evokes this place where you can relax.”

Surfside is filled with bright tropical colors and fun decorative elements like palm trees, surfboards, wave-like curves, picket fences, and more. This gives the space a fun and festive atmosphere, ideal for an exciting family vacation.

Features of Surfside

The new neighborhood is filled with features all members of the family can enjoy. In keeping with all the fantastic water features found on Icon of the Seas, three unique water experiences are part of Surfside.

The first is Splashaway Bay, designed for kids with smaller waterslides, a splash bucket, play structure, fountains, and wading areas. Nearby is Baby Bay for much younger cruisers, with toddler-friendly depths.

Icon of the Seas Water’s Edge pool
Render Courtesy: Royal Caribbean

Water’s Edge is at the very aft of the ship and is a stunning infinity pool, providing outstanding views and an amazing place to chill out while still keeping a watchful eye on the youngsters. Water’s Edge includes in-pool loungers, varying depths, and shaded spaces.

All three water areas are connected with crossover bridges and pathways for easy access so families can enjoy the entire space together.

Surfside is much more than water features, however. The popular carousel, first introduced on the Oasis-class ships, has been reimagined for Icon of the Seas with a tropical theme and eight new whimsical characters chosen by kids, including a flamingo, giraffe, and octopus.

Also in Surfside is a classic arcade with more than 30 different games, providing exciting fun for all ages.

All the youth spaces onboard Icon of the Seas, including Adventure Ocean and Social 020 are connected to Surfside, making the neighborhood convenient for everything young cruisers could want.

“It’s truly been designed to make sure that everything is connected,said Jennifer Goswami, Director, Product Development. “No one needs to leave their experience to make sure someone else is okay.”

Dining in Surfside

In designing the family neighborhood, Royal Caribbean has also taken into consideration the different food and beverage tastes of different ages. Dining options in Surfside are varied, with delicious, easy options for every member of the family.

Surfside Bites offers quick grab-and-go dishes, while Surfside Eatery is Royal Caribbean’s first buffet just for families, with options for all tastes.

Royal Caribbean's Icon of the Seas
Render Courtesy: Royal Caribbean

Pier 7 is a new specialty restaurant that offers a beachside, boardwalk-type experience. The Lemon Post Bar has both adult beverages and kid-friendly mocktails, a first in the travel industry – a bar designed for families.

More details on Surfside restaurants and dining options, including menu previews, is likely to be announced in the coming months as the ship’s debut draws closer.

Staterooms for Families

Finally, the Surfside neighborhood will also have stateroom options that keep families close to the fun but with their own private space to relax. A variety of cabin options are available, with larger staterooms that can welcome families 3, 4, 5, or even 6 members.

Infinite balcony cabins, interior cabins, and suites are all available, with living spaces for everyone to enjoy. “Families are looking for their own space and also the ability to connect within the room,” said Sean Treacy, Senior Vice President, Hotel Operations. “We’ve put that all into our thinking around these new rooms, such as the Surfside Suites.”

Icon of the Seas Surfside Family Suite
Render Courtesy: Royal Caribbean

The Surfside Suite stateroom is new to Icon of the Seas, and features a kids’ nook as well as great views of the neighborhood. Split baths, larger spaces, extra televisions, and other details make each of these staterooms ideal for families.

The Ultimate Family Townhouse is a 3-story townhouse on the aft starboard side of the ship, with slides connecting between decks and space for up to 8 family members, with private access to Surfside. As the ultimate family living space, the townhouse has a private patio with family games, a karaoke setup, and much more.

With so much for the whole family, Icon of the Seas will undoubtedly be the ultimate family vacation at sea. The new ship is scheduled to debut in January 2024 and will be the largest ship in the world, weighing in at approximately 250,800 gross tons and with the capacity to welcome as many as 7,600 guests at full occupancy.

Stay tuned to Cruise Hive for more details and insider looks at Icon of the Seas in the coming months!