Key Aspects:
- A massive leak aboard Allure of the Seas flooded a guest’s cabin during an Eastern Caribbean sailing.
- A video of the incident was shared on social media, prompting shocked reactions.
- The ship’s itinerary did not appear to be impacted and an affected guest was offered 50% off their next cruise as compensation.
A massive water leak gave guests an unexpected in-cabin water feature aboard Royal Caribbean’s Allure of the Seas. The 225,282 gross-ton vessel was sailing an eight-night Eastern Caribbean cruise that embarked from Fort Lauderdale on July 25, 2026.
Guests returned to their cabin on July 28, around 9 p.m., a few hours after the cruise left its first scheduled stop in Basseterre, St. Kitts. They were met with water pouring out of the stateroom ceiling, completely flooding the room.
Instagram user Dominic Arcangelo, who was staying in the cabin next door, shared a video of the incident. The video captures the frantic moments after the guests discovered the leak.
In the video, water can be seen completely filling the cabin and spilling over into the hall. A woman can be seen walking away from the cabin, talking to fellow passengers in the hall.
“I can’t get to the phone; it’s in there… I don’t know what to do,” the woman can be heard saying. “We just came to our room and found this.”
Arcangelo says that Royal Caribbean removed the water from his cabin, removed the damaged carpets, and replaced everything in the room. He was also offered 50% off his next cruise as compensation. It is unknown how the guests staying in the flooded room were compensated.
The ship’s itinerary does not appear to have been affected by this leak. Allure of the Seas stopped in Philipsburg, St. Maarten on July 29 and St. Thomas on July 30. She is scheduled to stop at Royal Caribbean’s private destination, Perfect Day at CocoCay, on August 1 before returning to Fort Lauderdale on August 2, 2026.
The Internet Reacts To The Leak
The video shared by Arcangelo has been viewed nearly 4 million times. It has been shared over 1,200 times and received nearly 6,000 comments so far. Comments on the video express shock and a widespread demand for additional compensation.
“There is nothing they could tell me. I need a full refund and I will have credits for the rest of my life, free cruise,” said one user.
“They should give u a 100% ur next cruise and a refund for this one,” said another. “RC be bugging. What abt ur damaged property?”
Not everyone felt the compensation was unreasonable, however. One user expressed that they’d gladly take the 50% discount offer.
“You get to enjoy rest of cruise and 50% off,” they said. “I’d take that. Let some water fall in my room. Lol.”
Arcangelo clarified that he was staying next door and did not know what happened to the guests staying in the flooded cabin. Royal Caribbean has not issued public comment on the incident.
Do We Know What Caused the Leak?
The cause of the leak has not been disclosed, though it appears consistent with a burst pipe. Cruise Hive reported when a similar leak, caused by a burst pipe, happened aboard Allure of the Seas in December 2024.
While that incident happened in a hallway on Deck 10 rather than in a cabin, it does demonstrate a history of water pipe issues on the ship. In that case, Royal Caribbean quickly contained the leak, got to work fixing the pipe, and moved affected guests to new staterooms.
Allure of the Seas is an older ship, first entering service in December 2010. She did receive a major $100 million renovation in 2025, although it’s unclear whether the plumbing was replaced or reinforced in any way as part of that overhaul.
