Key Aspects:
- Guests about to set sail on Carnival Liberty and Carnival Venezia received a letter educating them on Carnival’s mobility scooter policies.
- Notably, mobility scooters must be safely stored in staterooms when not in use.
- The scooters must also be less than 21 inches wide to be accommodated in a standard stateroom.
Mobility scooters are often a source of confusion (and contention) for Carnival Cruise Line guests, so for two upcoming sailings, the cruise line is making sure there are no questions about the policies.
Specifically, Carnival wants guests to know that mobility scooters must be stored in guest cabins. They cannot be left in hallways or unattended elsewhere on the ship for safety reasons.
“As stated in the terms and conditions of the Ticket Contract, due to safety considerations, mobility devices (including strollers) cannot be stored in corridors or public areas,” the letter from the cruise line explains.
“Mobility devices cannot be left unattended. When in public areas, guests must maintain their devices clear of exits or fire doors and make sure they do not obstruct any fire or safety equipment.”
This may also address common etiquette complaints about scooter use onboard Carnival ships, particularly when it comes to blocking walkways and annoying other passengers.
Cruise Hive Boards: Carnival Scooter Policy
Guests who were issued this update are set to embark on Carnival Liberty or Carnival Venezia on November 30, 2025.
Carnival Liberty is embarking on a 14-night sailing to Panama and the Caribbean from New Orleans, Louisiana.
Carnival Venezia will set sail on its own 14-night Southern Caribbean sailing from Port Canaveral, Florida.
It’s unclear why Carnival decided to educate guests of these specific sailings about mobility scooters, but more likely than not these voyages are at capacity and/or more guests than usual will be bringing scooters.
Size Matters
In addition to proper storage, Carnival confirmed that the size of the mobility scooter does matter and will be checked during the embarkation process.
As is the theme of this notice, this rule is again related to proper storage and other safety reasons.
A scooter that is too large could be difficult to maneuver onboard, leading to problems in the unlikely event of an emergency.
Therefore, scooters must be no more than 21 inches wide for guests sailing in a standard stateroom.
Travel groups with more than one scooter user staying in the same cabin must purchase an accessible stateroom.
“Guests who travel with multiple scooters in the same stateroom must purchase a fully accessible stateroom, or travel with a single scooter appropriately suited for their stateroom (21” or less in width),” Carnival confirmed.
“Guests who travel with a scooter wider than 21” must purchase a fully accessible stateroom, or rent a smaller scooter appropriately suited for their stateroom,” the policy continues.
Worth Reading: Carnival Cruise Line Draws the Line on Scooter Carrying Request
Guests with scooters that are found to be too large for their chosen accommodations may be denied boarding if they can’t travel without the device or don’t come up with a suitable alternative.
To avoid disappointment at the cruise port, renting a scooter to guarantee proper dimensions may be the way to go.
While Carnival doesn’t directly rent out scooters, the brand does have a partnership with Scootaround for North American sailings.
More From Cruise Hive
And as one final step, guests are strongly encouraged to notify Carnival if they are bringing a mobility scooter or wheelchair in advance by submitting a mobility questionnaire.
This enables the cruise line to double check that guests have booked appropriate accommodations that are well suited to their needs.
