Norwegian Cruise Line Adds Dining Limit on Room Service

Just days after adding fees for a second entree in the Main Dining Room, Norwegian Cruise Line is now imposing fairly strict limits on room service orders.

The change is a recent one, but guests are quickly noticing the restriction, which didn’t exist in September but is now present for October sailings. Specifically, it has been noted aboard Norwegian Sun, which is currently sailing a 16-night sailing between Honolulu and Vancouver.

“Each stateroom occupant may order 1 hot item and 1 cold item (bento box) per delivery,” the room service restriction reads.

Because the policy is so new, it is yet unclear just what items are considered “hot” and “cold” per order, or what types of items are considered a single item or multiple items.

For example, would a pot of coffee that will serve multiple guests be considered one hot item, two items (one for each guest), or not an item at all if drinks are classified differently?

“I’m wondering if a pot of coffee, eggs, hashbrowns and toast would be considered 4 hot items?” one guest speculated.

At the moment, there is no confirmed answer to that type of order. It is also unknown whether this change is fleet-wide already, being beta tested aboard Norwegian Sun, or in the process of being rolled out across all 20 Norwegian ships.

Norwegian Cruise Line’s room service menu is an extensive one, with full-meal options and a-la-carte selections for breakfast as well as an all-day menu featuring chicken noodle soup, salads, chicken fingers, grilled cheese sandwiches, hot dogs, skirt steak, desserts, and more.

There is already a $4.95 delivery fee for breakfast orders and a $9.95 delivery fee for the all-day menu. Each order also has a 20% gratuity automatically added for any non-complimentary items, such as alcoholic drinks.

Guests seeing the new limitations are quick to note that those fees have not been reduced. Nor is there any option of a higher fee for a more extensive order.

Furthermore, the restriction is upsetting to guests who prefer to dine in their room on occasion, as it greatly limits any options for what could be considered a full meal.

“Now you cannot get a salad, an entree, and a dessert,” one guest noted. “You can only get two items.”

If guests dine in an onboard restaurant, the menu is three standard courses: appetizer, entree, and dessert. While Norwegian Cruise Line is now charging a $5 fee for every extra entree after the first, guests can still get unlimited appetizers, such as both a soup and a salad, as well as multiple desserts.

While it is possible this is yet another step attempting to limit food waste, it does feel like more nickel-and-dime tactics to cruisers who enjoy room service.

More Restrictions

In addition to the new dining room fee, Norwegian Cruise Line has also just announced a restriction to its “More at Sea” beverage package.

Starting March 1, 2026, the package will no longer be honored at Great Stirrup Cay, the cruise line’s private island destination in the Bahamas. Instead, guests will have the option to purchase an on-island drink package.

This operational change is not being well-received by guests and is seen as yet another example of nickel-and-diming choices by the cruise line.

Frustrated speculation is rampant about what charges may be next, such as fees to use poolside loungers, extra costs for clean towels, or charges for buffet visits – where you can get as many appetizers, entrees, and desserts as you wish.