Key Aspects:
- Norwegian Sun is still experiencing propulsion issues, which have now impacted a second voyage.
- Three ports were dropped from the June 24 itinerary and the timing of the remaining calls has been adjusted.
- Guests were given an onboard credit and a future cruise credit because of the inconvenience.
The propulsion issues that derailed Norwegian Sun’s June 15 sailing have now thrown a wrench into the subsequent 9-night sailing, which embarked in Helsinki, Finland, on June 24, 2026.
Less than 24 hours after boarding, the new round of guests were informed that the itinerary would have to be changed because the 78,309-gross ton vessel is unable to sail at its normal speed.
When all was said and done, Norwegian Cruise Line cut out three port calls, revised three other stops, and added a new destination to the schedule.
Nynashamn (Sweden) and Klaipeda were cancelled outright, while Gdynia was replaced with a visit to Ronne, Denmark.
“Due to a technical issue requiring Norwegian Sun to operate at a reduced speed, which does not affect the safety of our guests or crew, our visits to Nynashamn (Stockholm), Sweden, and Klaipeda, Lithuania, have been replaced with sea days,” Norwegian Cruise Line wrote in a letter to guests, which was emailed to Cruise Hive by a current passenger.
“…and in place of Gdynia, Poland, we are pleased to introduce a visit to Ronne, Denmark,” the update continued.
As of the time of this writing on June 25, cruise tracking data shows the 2001-launched ship sailing away from Tallinn, Estonia, at a slow 8 knots. Tallinn was the planned port call for that day.
Norwegian Cruise Line has not publicly confirmed what is causing the technical difficulties and how long it may take to complete repairs.
The Revised Itinerary
The original itinerary called for stops at Tallinn, Estonia; Nynashamn, Sweden; Riga, Latvia; Klaipeda, Lithuania; Gdynia-Gdansk, Poland; Warnemunde, Germany; Kiel, Germany, and Copenhagen, Denmark (which is also the debarkation port).
Obviously, Nynashamn, Klaipeda, and Gdynia are gone, but the timing of the visits to Warnemunde and Kiel in Germany have also been adjusted.
Read Also: What You Should Know About Cruise Port Cancellations
The 1,878-guest ship will still visit Warnemunde on June 30, but will be in the port from 7:30 a.m. to 11 p.m. instead of 7:30 a.m. to 9:30 p.m., giving guests an extra hour and a half to explore.
On the other hand, the visit to Kiel, Germany, on July 1 will be shorter. The ship will be docked from 8 a.m. until 5 p.m. instead of the originally planned 7 a.m. to 7 p.m.
Copenhagen will welcome the NCL ship the following day on July 2 for an overnight call and debarkation on July 3. However, Norwegian Sun will arrive at 10:30 a.m. instead of 9 a.m.
Compensation Provided to Cruise Guests
Norwegian Cruise Line realizes that this is not the itinerary guests booked and is trying to make things right.
Guests will be provided with a $100 stateroom credit, as well as a 25% discount off a future cruise in the form of a future cruise credit. The credit must be used in the next 12 months and can be put toward any sailing departing before December 31, 2027.
“We understand that itinerary adjustments can be disappointing, and we are truly grateful for your patience and flexibility,” the cruise line wrote.
Additionally, NCL shore excursions booked for the removed port calls will be automatically cancelled and refunded.
The cruise line will try to reschedule shore excursions to align with the new timing for visiting Kiel, Warnemunde, and Copenhagen, and will automatically cancel and refund tours where this is not possible.
Hopefully guests will still be able to make the most of their cruise vacation, and this will be the final sailing impacted by Norwegian Sun’s propulsion difficulties.
