Virgin Voyages Makes Partnership for Better Guest Payments

Virgin Voyages and Paysafe have entered a new partnership, offering a secure platform for guests to make online payments.

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Virgin Voyages and Paysafe have partnered to offer future cruise passengers a risk-free and seamless payment experience. Virgin Voyages sailors can now use their credit cards to book their vacation in multiple currencies besides the U.S. dollar, all protected through the fraud and chargebacks in-house teams at Paysafe. 

In addition, a Cruise Line Relationship Manager at Paysafe will enable Virgin Voyages to overcome specific payment challenges.

Paysafe Offers Virgin Voyages Guests More Confidence when Booking

Booking a cruise is a significant investment for which many people save up for a long time. When booking a cruise, this is usually done months in advance, so having the peace of mind that the money is safe will give prospective cruisers the confidence to make that booking.

That peace of mind is why Virgin Voyages has partnered with payment specialist Paysafe. Through Paysafe, travelers can quickly and securely pay online for their next cruise with Virgin Voyages, whose payments risk will be mitigated by Paysafe’s bespoke travel solution.

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Photo Credit: JHVEPhoto / Shutterstock

This means that guests looking to book a cruise onboard one of the Virgin Voyages cruise ships can now use their credit card to pay online to book their vacation through Paysafe, with all transactions processed seamlessly. Payments will also be accepted in more than the US Dollar, including the UK Pound and the Euro. 

John Birdsall, Senior Director of Corporate Accounting at Virgin Voyages, commented: “Virgin Voyages is strongly focused on giving our Sailors the vacation of a lifetime, and this covers every aspect of their experience, including booking their trip and making safe and secure online payments. Our partnership with Paysafe has helped create a smooth and seamless process.”

Paysafe will also help Virgin Voyages negotiate the issue of fraud and chargebacks through its dedicated in-house risk and chargeback teams. In addition, a Cruise Line Relationship Manager at Paysafe will enable Virgin Voyages to overcome specific payment challenges.

Afshin Yazdian, President of Merchant Solutions at Paysafe, said: “We’re delighted to partner with Virgin Voyages, the latest venture from the iconic Virgin Group and its co-founder Richard Branson. We look forward to supporting this unique travel brand’s growth by leveraging our travel payments experience to facilitate the reservation process for Virgin Voyages and its customers.”

Virgin Voyages Will Have Four Ships Next Year

The need for a full-proof payment solutions partner is not surprising, given the growth that Virgin Voyages is seeing. By the end of next year, the cruise line will have four ships operational worldwide. Besides Scarlet Lady and Valiant Lady, which are currently operating in the Caribbean from Miami, the cruise line will welcome two more ships next year.

Scarlet Lady Cruise Ship in Miami
Photo Courtesy: Virgin Voyages

Although Resilient Lady has been delayed due to the challenges facing the cruise and travel industry, the third 110,000 gross-ton cruise ship will debut in the second quarter of 2023. 

The 2,700-passenger cruise ship was initially scheduled to debut out of Athens, Greece, on August 14, 2022. She will now set sail on May 14, 2023, out of Athens, on a seven-day cruise around the Greek islands.

From December 30, Brilliant Lady will be based out of San Juan, Puerto Rico, offering seven-night cruises to the Southern and Eastern Caribbean. Brilliant Lady is still under construction and was only recently floated out at the Fincantieri shipyard in Genoa, Italy. 

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