Royal Caribbean has made changes to its programs that provide confidence for guest bookings during these difficult times. The cruise line has extended its “Cruise with Confidence” program, but the “Lift & Shift” option will be discontinued.
Cruise With Confidence Extended
The cruise line wants to make booking a cruise as stress-free as possible and with cruises being suspended until May it now makes sense to extend the Cruise with Confidence program.
Travel agents were informed about the change this morning. So when booking on or before April 30, 2021, on a sailing departing through April 30, 2022, guests will have peace of mind knowing they can cancel up to 48-hours before departure. Guests will receive a 100% Future Cruise Credit to book a future cruise with Royal Caribbean.
Cruise Hive reported in November that the Cruise with Confidence cancellation policy was extended again through January 2021. With continued suspensions now as far as May 2021, then extending the cancellation policy is a must. It’s important to provide confidence for guests worried if their cruise this year could be impacted.
Lift & Shift to Expire
The Lift & Shift program allows guests to move their booking to the following year and protect the original rate and promotion on a qualified sailing on or before April 30, 2022.
The program is coming to an end, and if guests want to take advantage of this option, they have until the end of January 2021. From February 1, 2021, the program will be continued and no longer an option under the Cruise with Confidence program.
Adjustments have been made by Royal Caribbean for Future Cruise Credit deadlines. Those guests impacted by any cancellations after March 13, 2020 now have until April 30, 2022, to redeem the FCCs on sailings that depart on or before September 30, 2022.
Royal Caribbean has currently suspended operations in the U.S. through April 2021. When cruises resume they will be phased-in with new health measures in place. Quantum of the Seas is the only ship in the fleet sailing at the moment and she’s based out of Singapore.