With the suspension of cruise operations lasting much longer than originally expected, Royal Caribbean has made the decision to simplify its Future Cruise Credits program. There’s only one simple date to remember moving forward which guests will be happy about.
Good News for Future Cruise Credits
There’s now less confusion and more simplicity with Royal Caribbean Future Cruise Credit (FCC). The cruise line sent out an update to travel agents about just one simple date that needs to be remembered – Book and Sail by April 30, 2022. The new date has also been updated on the latest Royal Caribbean travel advisory for guests.
This means when guests are booked by the end of April 2022 or even a sailing before then, they can take advantage of Royal Caribbean’s 125% Future Cruise Credit. The date was previously through the end of December 2020.
Royal Caribbean posted to Travel Agents:
We’re happy to announce that we’ve focused on simplifying things for you and your clients with only one date to remember — Book and Sail by April 30th, 2022! This includes all unredeemed FCCs generated as a result of a suspended sailing, the Cruise with Confidence program, and non-refundable deposit credits issued after March 16, 2020. All qualifying FCCs will be updated automatically, with no need to action anything on your end.
The credits apply for those sailings that have been suspended through February 28, 2021. Guests can also request a full refund if they no longer want to go ahead with a cruise vacation in the future.
The cruise line also offers a Lift & Shift option which allows the exciting reservation to be moved to next year and protecting their original cruise fare and promotion. All these options are set to provide confidence for guests who are worried about the current situation and the impact on the industry.
Royal Caribbean Suspended Sailings
The cruise line has suspended sailings through February 2021, Cruises won’t resume until March at the very earliest and it will be a phased-in return to service.
Quantum of the Seas sailings have already resume out of Singapore and Cruise Hive has already reported on the false positive. The Spectrum of the Seas out of China are also excluded from the suspension. Cruises in Australia and New Zealand are suspended through April 2021.
Until then, Royal Caribbean is working through the details on the CDC Conditional Sailing Order that was announced on October 30, 2020. A lot of work needs to be done on preparing cruise ships with new health measures and making sure the crew can get back to the ships safely.