To provide confidence in booking now and in the future Royal Caribbean has extended its “Cruise with Confidence” cancellation policy.
Royal Caribbean Extends Cancellation Policy
it is no doubt a difficult time for the cruise lines at the moment so providing confidence in bookings now and moving forward is more important than ever. This has lead to Royal Caribbean and its cruise brands extending the “Cruise with Confidence” cancellation policy through April 2022.
RCL chairman and CEO Richard Fain, said:
“Guests are reacting positively to our Cruise with Confidence policy because it enables them to make informed decisions and to better manage complicated travel plans during this unprecedented time of uncertainty.”
“Cruise with Confidence” applies to both existing cruise bookings and those made by August 1, 2020. In addition to easing concerns of booked guests, Fain says the policy enhances consumer confidence to schedule new bookings, knowing last-minute travel adjustments are allowed.
“We want our guests to feel they can safely keep their existing cruise bookings or schedule new sailings,” says Fain, “because this policy gives them more freedom and flexibility.”
This now means new and exciting bookings made by August 1, 2020 can have the option to cancel a cruise up to 48 hours before the ship departs. A full cruise credit of the fare can then be used on a future sailing through April 2022 which provides plenty of time and hopefully the current pandemic will have long ended too.
The cruise company is also introducing new rebooking options as part of the “Cruise with Confidence” policy which is detailed below:
- “Best Price Guarantee”: Guests can choose to change the price and promotional offer on their reservation up to 48 hours before their cruise.
- “Lift and Shift”: For ease and as close as 48 hours prior to sailing, travelers have the option to simply “lift and shift” their cruise to the same itinerary departing on a future date. The original price and promotional offer on the reservation will be protected, along with the length of the cruise and stateroom category.
The new extension and updates apply to Royal Caribbean Ltd brands including Royal Caribbean International, Celebrity Cruises, and Azamara. The company suggests to check each cruise line’s policy for the specific details, don’t forget to read through the terms and conditions too.
At the moment Royal Caribbean has cancelled cruises through June 11, 2020. The first sailings are set to begin from June 12 but with the situations always changing there is a chance for a further extended on suspended cruise operations