The Ocean Medallion technology which Princess Cruises first revealed in January 2017 is rolling out to two more Princess cruise ships.
The interactive guest experience platform will be added to Caribbean Princess and Regal Princess during their dry docks in the coming weeks. The new tech will be installed on the Caribbean Princess during an extensive two-week dry dock in Freeport, Bahamas, March 26-April 6, followed by a dry dock of sister ship Regal Princess April 14-30 in Hamburg, Germany.
During the upgrades, work teams will run roughly 75 miles of cable, install almost 7,000 sensors, 650 experience-edge computing devices and 1,780 in-cabin Wi-Fi access points on each ship.
In addition, a total of 4,030 additional guest portals – in the form of stateroom door access panels, interactive touch-screen TVs and public area displays – will be added throughout each ship, allowing guests to easily access their own personal digital concierge featuring an endless number of guest experiences customized uniquely for them.
Medallion Class vacations debut in November aboard the Regal Princess at Port Everglades in Fort Lauderdale, followed in spring 2018 by the Caribbean Princess. The Royal Princess, which underwent its transition during its dry dock last fall in Paloma, Italy, will make its first Medallion Class voyage in January 2018.
Announced at CES 2017 in January, the Ocean Medallion goes well beyond the growing number of wearables used by theme parks and other vacation companies by leaving behind the required action of “tap” and ushering in a new paradigm for guest interactions.