Cruise News Norwegian Cruise Line Norwegian Cruise Ship Suffers Mechanical Issues and Cancels Ports

Norwegian Cruise Ship Suffers Mechanical Issues and Cancels Ports

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Norwegian Star is suffering from mechanical issues and as a result, has canceled ports of calls in the Mediterranean.

Norwegian Star Changes Itinerary Due to Mechanical Issues

Norwegian Cruise Line has altered the itinerary for Norwegian Star’s November 3 cruise out of Venice, Italy. Ports of call have been canceled with some being swapped around and changed arrival times. The reason is due to a mechanical issue with the ship’s cruising speed which the cruise line has not detailed.

The ship will no longer be calling at the much desired Santorini in Greece and Kotor in Montenegro. A call at Split in Croatia and Bar in Montenegro has been added to make up for the change along with a full sea day before arriving back in Venice on November 10.

Original Itinerary:

DayDestinationArriveDepart
SunVenice, Italy6:15 PM
MonKotor, Montenegro2:30 PM8:00 PM
TueCorfu, Greece10:00 AM4:00 PM
WedSantorini Island, Greece2:00 PM10:00 PM
ThuMykonos, Greece8:00 AM3:00 PM
FriArgostoli, Greece9:00 AM3:00 PM
SatDubrovnik, Croatia7:00 AM1:00 PM
SunVenice, Italy7:00 AM

Norwegian Cruise Line has communicated the revised itinerary to guests who are embarking on the cruise today in Venice but the reaction has not been so good due to the lack of notice.

Revised Itinerary:

DayDestinationArriveDepart
SunVenice, Italy6:15 PM
MonSplit, Croatia12:00 PM8:00 PM
TueDubrovnik, Croatia7:00 AM7:00 PM
WedBar, Montenegro7:00 AM4:00 PM
ThuCorfu, Greece8:30 AM5:00 PM
FriArgostoli, Greece6:00 AM3:00 PM
SatAt Sea
SunVenice, Italy7:00 AM

NCL will automatical cancel and refund any shore excursions booked through the cruise line. Upon embarkation, new shore excursions will be available to book. Norwegian Cruise Line has apologized for the situation and is offering $200 of onboard credit per cabin along with a 20% future cruise credit.

In the communication to guests Norwegian Cruise Line said:

We truly appreciate your understanding of this unforeseen itinerary change and apologize for any inconvenience this unexpected change may cause. Please know that your safety and security always remain our top priority so changes such as these are sometimes necessary. We have also done our best to maximize time in the new ports of call by adding an additional eight hours in total, thus allowing you an opportunity to best experience these beautiful countries.

We appreciate you choosing Norwegian Star for your vacation at sea and we thank you for your continued loyalty. As always, we remain at your service.

Norwegian Star is a 91,700 gross ton vessel with a passenger capacity of over 2,300 at double occupancy. The ship was built in 2001 and not that old when compared to older ships in other major cruise lines. She did undergo a three-week dry dock in May 2018 in Barcelona, Spain where many new features and enhancements were added, more details can be found right here.

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