Norwegian Jade which is operated by Norwegian Cruise Line has been forced to cancel the current voyage and remains in port due to a mechanical problem.
Cruise Canceled for Norwegian Jade
The Norwegian Cruise Ship has suffered from a major mechanical issue and as a result, the current November 16 sailing from Miami, Florida has been canceled while in San Juan, Puerto Rico.
The captain of the vessel sent out a letter to all guests stating that urgent repairs will be made through Tuesday, November 20. This means that guests will have to disembark the ship. The cruise line is putting on charter flights to get everyone back to Miami. For those guests wanting to make their own arrangements can receive up to $650 for any changing fees. You can see all the details from the Cruceros Puerto Rico Facebook page.
@CruiseNorwegian JADE SUFFERS SERIOUS TECHNICAL PROBLEMS IN THE SAN JUAN BAY, PR Moved from Pier 3 of Old San Juan to the Pan American dock to disembark all passengers and return them to the United States. The cruise suffered a major mechanical problem, trip suspended.??? pic.twitter.com/iEcCWlip1u
— Wilfredo Díaz Rosado???? (@wilfredodiazPR) November 19, 2018
Norwegian Cruise Line didn’t go into specific details about the mechanical issue but common issues can be related to the engine and propulsion systems. Urgent repairs are being made to the ship and should be fixed ready for the next scheduled voyage.
NCL has apologized to all guests and opened up the phone lines and internet communications so arrangements can be made. Guests are being refunded and receiving an extended credit based on the cruise fare paid towards a future cruise with Norwegian.
Norwegian Jade was originally scheduled to sail 10-night southern Caribbean sailing from PortMiami. The ship has only made it to the first port of call of San Juan, Puerto Rico on November 18. The ship was expected to visit St. Thomas on Nov 19, St. Kitts on Nov 20, Barbados on Now 21, St. Lucia on Nov 22 and finally Philipsburg, St. Maarten on Nov 23. The ship is still expected o arrive back in Miami on November 26.
Not just Norwegian Cruise Line but also Carnival Cruise Line and Royal Caribbean have recently been hit with technical issues. Navigator of the Seas had a problem with a stabilizer forcing the ship to stay in port. Carnival Victory was hit by technical issues in October and Carnival Sunshine was actually hit with a problem while docked in San Juan, just like Norwegian Jade.
Norwegian Jade is a 93,500 gross ton vessel with a guest capacity of over 2,400 at double occupancy. The next scheduled sailing is set to depart Miami on November 26. The vessel completed a 3-week dry dock in March 2017.