Norwegian Cruise Brands Extend Pact With Spa Operator

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The global cruise industry’s biggest provider of luxurious shipboard spa services has inked a deal that extends its partnership with all of the brands operated by Norwegian Cruise Line Holdings.

Norwegian and OneSpaWorld Partnership

OneSpaWorld, a Nassau, Bahamas-based company, has a new seven-year agreement to continue as Norwegian’s exclusive provider of spa, fitness, beauty and wellness services aboard the 29 ships currently sailing in the Norwegian Cruise Line, Oceania Cruises, and Regent Seven Seas Cruises fleets. Eight additional ships slated to enter service during the term of the agreement are included in the pact.

Frank Del Rio, President and Chief Executive Officer of Norwegian Cruise Line Holdings stated, “We are pleased to extend and expand our partnership with OneSpaWorld as the exclusive provider of our onboard wellness centers. For nearly 25 years we have worked together to elevate our guests’ experience across our fleet, providing top notch service and an incredible breadth of health and wellness options. We look forward to continuing this successful partnership and collectively finding new and innovative ways to enhance our onboard spa and wellness offerings.”

OneSpaWorld is the provider behind virtually all of the spa programs offered on major cruise line ships, and has served the Norwegian brands for nearly 25 years.

Norwegian Prima Spa
Render Courtesy: Norwegian Cruise Line

Leonard Fluxman, Executive Chairman, Chief Executive Officer and President of OneSpaWorld, said the agreement will increase his company’s leading global market share at sea:

“Following our highly successful collaborative return to service, supported by the highly capable and forward-thinking Norwegian Cruise Line Holdings team, this agreement will enable us to continue our phenomenal results to date, and represents a renewal of our commitment to growth and the continuation of conceptualizing and delivering the most innovative experiences at sea to NCLH’s guests.”

“We look forward to further progressing in our successful relationship with NCLH as we continue to enhance guests’ vacations though our health and wellness experiences,” said Fluxman.

Bahamas Company Operates At Sea, On Land

OneSpaWorld’s spa and wellness centers provide health, wellness, fitness and beauty services, treatments, and products onboard 178 cruise ships and at 51 destination resorts worldwide. The company employs 5,000 people.

Its name isn’t widely known to cruisers, since each cruise line independently brands its spas and wellness centers. Norwegian Cruise Line’s spa is called Mandara, Oceania Cruises uses the name Aquamar Spa and Vitality Center, and Regent Seven Seas Cruises calls its wellness center Serene Spa and Wellness.

Other cruise lines that use OneSpaWorld as their wellness provider also attach their own brand names to the facilities. On Windstar Cruises, the spa is called Windspa, on Silversea Cruises, it’s Zagora Beauty Spa, and Royal Caribbean calls its spa Vitality, for example.

At Norwegian Cruise Line Holdings, spa facilities are being constructed on three new ships set to debut in 2023. Oceania Cruises’ 1,200-guest Oceania Vista is scheduled to debut in April, Norwegian Cruise Line’s 3,250-guest Norwegian Viva in August, and Regent Seven Seas Cruises’ 750-guest Seven Seas Grandeur in November.

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