Cruise Line Hit With Serious Cyberattack

Hurtigruten has surprisingly become the victim of a serious cyberattack that has impacted global IT operations. This is now the second cruise company to suffer a cyber attack in 2020.

Hurtigruten Cyberattack

The cruise line, which operates small to mid-ship sized vessels, has been hit by a major cyberattack that has brought down its systems. This is having an impact on operations.

MS Roald Amundsen Cruise Ship
Photo Courtesy: Hurtigruten

Ole-Marius Moe-Helgesen, the company’s head of IT, has said in a released statement that comprehensive measures had been implemented to limit the damage. On its Facebook page, the cruise line also said that “Our website and phone lines are currently unavailable. If you need to get in touch with us, please send us a direct message.”

Also Read: Carnival Corp Cruise Lines Suffer From Ransomware Attack

The Hurtigruten website in the U.S. and other countries are also down. The site currently says, “Sorry, the website isn’t working right now. In the meantime, keep exploring the Hurtigruten universe.”

No doubt this will impact those people who need to get in touch with the cruise line. The only way to get in touch is a direct message on social media at the moment. It is too early to know specific details as it seems Hurtigruten is still dealing with the situation.

A Year to Forget for Hurtigruten

This rounds off a terrible year for the cruise line due to the global suspension of cruise operations. Ocean cruises are on hold as the pandemic sweeps around the world. The cruise line also found itself with its own outbreak.

MS Roald Amundsen, which is one of the newer vessels, had an outbreak in July 2020 on the first two sailings to resume out of Tromsø, Norway. Guests and crew members ended up being infected and the cruise line did not seem to have control of the situation.

Not the First Cruise Line Cyberattack

In August, Cruise Hive reported of a ransomware cyberattack against the Carnival Corporation. The attack impacted the systems of some of its cruise brands including P&O Cruises, Cunard Line, Holland America Line, Carnival Cruise Line and Seabourn.

Personal information was accessed related to three of the cruise brands and the investigation is coming to an end. More details about the Carnival cyberattack can be found here.

Photo Credit: Bjoern Wylezich /


Emrys Thakkar
Emrys Thakkar
The founder of Cruise Hive which was established in 2008 as one of the earliest cruise blogs in the industry. Emrys has been reporting on the latest cruise industry news since the site first launched. Expert insights and tips featured on a number of publications including The Express, Business Insider, and more. Worked for Carnival Cruise Line for 8 years and is well and truly dedicated to cruising! Has also been on a number of cruises so can offer an insight into the industry that many will not be able to do. What's even more impressive is that Emrys has traveled the world by visiting more than 34 countries, lived in China for 8 years, and cruised the Caribbean, Baltic, Mediterranean, Asia, and Europe. Find out more about us here.

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