The Carnival Liberty has been forced to cancel its cruise which was originally scheduled to depart Galveston, Texas yesterday (Oct 31).
The problem with the Carnival Liberty is a technical issue with the ships maximum cruising speed. All other onboard services are operating as normal. When the vessel arrived back at its homeport yesterday ship engineers and outside contractors looked into the problem. In a statement from Carnival Cruise Line, a further issue with the ship’s diesel generators was found after a deeper inspection. One of the ships alternators cannot be readily fixed and as a result, the currently planned voyage has been canceled. The ship was hoping to set sail from Galveston yesterday (Oct 31) and guests were onboard ready to depart.
Guests have been offered compensation by the Miami-based cruise line for the canceled cruise. Carnival stated, “a full refund of their cruise, along with a 100 percent future cruise credit and $90 per person reimbursement representing a previously promised onboard credit and stipend for meals in Galveston yesterday.”
As the repair work will be ongoing the next two sailingS departing on November 5 and 10 have been adjusted. The ships call to Progreso on the November 5 5-day sailing has been canceled but the itinerary will include a full day in Cozumel, Mexico on November 7. The November 10 4-day cruise will replace a call in Cozumel, Mexico with Progreso on November 12.
For the next two sailings, each person will get a $50 of onboard credit on their Sail & Sign account and a 25 percent discount on a future Carnival cruise. Passengers have been given the option of a full refund if they don’t want to sail. All other future voyages are scheduled to go ahead as normal.
Carnival Liberty previously had issues with the bow thrusters in May 2016. The ship had to overnight in Galveston so they could be repaired. The ship is 110,000 gross tons and can carry over 2,900 passengers at double occupancy.