The British-based Cruise & Maritime Voyages (CMV) has extended its pause on cruise operations towards the end of August 2020.
Cruise & Maritime Voyages Cancels More Sailings
The cruise line has announced a further extension on the suspension of its global cruise operations. The previous date the suspension was set to end on July 1 has now been moved to August 25, 2020.
Cruise & Maritime Voyages stated the reason was due to ongoing government advisories which are still in place, the lockdown of many countries and port closures. This would make it extremely difficult to begin cruises again even if cruises had the green light.
Just like other cruise lines CMV is offering impacted guests a 125% Future Cruise Credit Voucher on the amount paid for the fare. The credit will need to be used by March 31, 2021 on all sailings in 2021 or 2022. There is also the option of a full refund which can be requested.
A message from CEO, Christian Verhounig:
“Due to the continued global pandemic, we are still unable to perform our scheduled itineraries and to deliver the travel experience normally enjoyed by our valued passengers. We have therefore taken the decision to temporarily further suspend all cruises until 25th August 2020, when we very much hope to be able to resume service.
We are extremely proud to see that 70% of our passengers affected by the cancellation of their cruise have either re-booked and transferred onto a future 2021 cruises or require more time with the peace of mind of a refund credit note. Many passengers are also waiting until the release of our 2022 cruise program later this year. This is a great sign and we know that passengers are looking forward to travelling with us in the near future.”
The cruise line has stated that staff at its call center are currently working from home so getting in touch may take longer than usual. CMV also stated that crew members have been repatriated and all Cruise & Maritime cruise ship have returned to their homeports in the UK and Germany.
To provide further confidence for when cruises resume beyond August 25 guests can cancel their booking up to 7 days prior to departure and still receive a 125% Future Cruise Credit. The “Reassurance & Transfer Policy” will remain for sailings up to September 30, 2020.
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