British-based cruise line Marella Cruises has extended its hold on cruise operations due to the current global pandemic.
Marella Cruises Extends Pause on Operations
The cruise line has updated its advisory with an extension on its pause on cruise operations. This means that all sailings are now cancelled through June 30, 2020. TUI which is the main name of the company is also not offering vacations through June 11, 2020.
There is even more bad news for the travel company in the UK as the planned launch of its TUI River Cruises has now been delayed until November 26, 2020. This comes as other cruise lines in the UK including P&O Cruises, Cunard Line and Fred Olsen have all announced an extention to their suspended cruise operations.
Marella Cruises is offering guests on the impacted sailings with compensation. Guests can receive a refund credit with an additional up to 20% booking incentive. Do check the site for official details as there are requirements to be able to take advantage of the additional incentive. The cruise line posted “so the refund credit gives you the flexibility to book your travel in future. Plus, if your original booking was for a package holiday, you’ll get a separate booking incentive up to 20%. If you were due to travel before 16 April your refund credit will be automatically emailed to you by 1 May 2020 and if you were due to travel after 16 April you’ll receive it four weeks of your departure date.”
Guests can, of course, get a full refund of their cruise booking but there will be a wait to process this due to the volume of vacation impacted. Always check the terms and conditions before making your decision.
Also Read: Why Aren’t Cruises Resuming Sooner?
Marella currently operates five cruise ships including Marella Explorer 2, Marella Explorer, Marella Discovery, Marella Discovery 2, and Marella Dream. The cruise line had previously extended the hold on operations through May 31, 2020.