Royal Caribbean has canceled another 7 cruises in addition to the already 6 canceled a month ago. That’s now a total of 13 scheduled cruises which have been canceled and in turn affecting many passengers who had already booked.
In fact Cruise Hive already picked up on this over a week ago on the Cruise Critic forums. Many cruisers who were booked noticed that they were unable to make any changes or adjustments to their bookings. This caused more discussions and questions on the matter, Cruise Hive did contact Royal Caribbean regarding this but didn’t get a reply.
Well now Cruise Critic is reporting that sailings scheduled to depart PortMiami on April 25 and 30, and May 5, 9, 14, 19 and 23 have all been canceled by the Miami based cruise line.
In a letter to travel agents Royal Caribbean said the following:
“As work has progressed, we have learned that more significant infrastructure and physical improvements across the ship’s multiple galleys and provisioning areas were needed to meet our high standards,”
“We decided that instead of simply repairing the five galleys, we would completely rebuild them, starting from scratch with entirely new infrastructure and all new equipment, at a cost of $10 million.”
Those passengers who were originally booked on the first 6 cancelled cruises and then booked on the latest 7 canceled sailings will receive a full refund along with 100 percent future cruise credit. Other people booked in April will get a refund and 50 percent credit towards a future cruise. Other cruisers booked for May will get an onboard credit.
Empress of the Seas is currently undergoing dry dock after being transferred from Spanish based Pullmatur Cruises. The 48,500 gross ton vessel was originally scheduled to enter service for Royal Caribbean on March 30 but due to complications while being refurbished the first cruise will now take place on May 28, 2016.