Carnival has announced a new type of technology which will change the cruising experience throughout some of the largest cruise lines in the world. Carnival Corp revealed details on the new Ocean Medallion, a device which will replace the current keycards on Princess Cruises and possibly other brands in the future.
The new Medallion can be wearable and set to totally alter the experience. The first of its kind sophisticated device wayfinding, food, and beverage on demand, an array of interactive gaming, personalized entertainment experiences and more. The quarter-sized, 1.8-ounce disc can be accessorized with jewelry, clips, key chains and bands or simply carried in a pocket or pocketbook.
The Ocean Medallions use is endless and is beyond any current technology being used on sea and land. Some benefits of using the new device includes streamlined port embarkation and disembarkation process, allowing guests to access their staterooms as they approach the door (no keycard required), locate friends and family around the cruise ship, enable guests to purchase merchandise without any transaction, cards or paper, deliver enhanced dining experiences, power an array of interactive gaming and entertainment experiences and significantly enhance interactions with everyone else onboard the cruise ship.
Carnival Corporation’s CEO Donald Arnold, said:
“With this interactive technology platform, we are poised to have our global cruise line brands at the vanguard of forever changing the guest experience paradigm – not just in the cruise industry but in the larger vacation market and potentially other industries.”
“Our focus is on exceeding guest expectations every single day and consistently delivering great experiences, and we do that extremely well. Now we are in prime position to take the guest experience to a level never before considered possible and build on cruising’s popularity and value as the fastest growing segment of the vacation sector.”
What’s being called “Ocean Compass”, this a digital experience portal available online, on smart devices, on kiosks in home ports, on stateroom TVs, on interactive surfaces located throughout the cruise ship and on devices carried by all guest service hosts. Even the ooption when the ship is docked in port are endless and no doubt Carnival will improve and develop the technology even further for other cruise lines.
The new guest experience platform will debut on Princess Cruises’ Regal Princess in November 2017, followed by Royal Princess and Caribbean Princess in 2018. The new Medallion Class which is to elevate the guest experience before, during and after each cruise on Princess Cruises will be rolled out over multiple years on the entire fleet.
The new innovative techbology will be officaly introduced during a CES Keynote on January 5 by Carnival CEO Donald Arnold.