The days of all-inclusive cruises are
coming to an end. Royal Caribbean has come up with a surcharge sure to annoy
people who select cruises because they're easy. If you want room service between
midnight and 5 am, you'll now have to pay another $4 (£2.50) for it. By this
Friday, all its ships will have this new fee in place.
The fee only applies to food. There
are reports that $1.50 of the fee will go to tipping the person who brings it,
but since drinks are not subject to the fee, does that mean the steward who
brings you a Coke isn't getting paid for it? Undoubtedly, many passengers will
double-tip their stewards, not knowing where the fee is going (although given
the pathetic salaries cruise ship employees make, that's not such a bad thing.)
Royal Caribbean promises that there
will always be somewhere on the ship you can go to get food without the
wee-hours charge. But when you take a cruise, you pay for an all-inclusive
experience (or at least you used to), minus booze. Ordering french fries after a
night at the disco or having breakfast in the pre-dawn moonlight has always been
one of the charms of cruising.
That's not a lot of money, but then
again, if it's not a lot of money, why charge it? Well, partly because the
cruise industry is quickly sliding into the tank. New bookings dropped off when
Wall Street did, and vacationers are holding on to their money for the time
being. So rather than put themselves in the poor market position of having the
higher fare, cruise lines are taking a page from the airline playbook and
pestering their customers with charges for things that, up to now, were free.
Right now, those charges are for
things that not everyone will use (steak dinners, midnight munchies), which is
what allows them to be slipped onto the bill with a minimum of fuss. But the
many people who book cruises because they're convenient don't really want to be
told that they need to be upcharged for it now. Unsurprisingly, Royal
Caribbean's website does not directly disclose the amount of the fee, which is
another sign that it would rather that the customer look the other way when
these things are implemented.